Job vor 4 Tagen bei Jobleads gefunden
Pet Resort Manager
[...] Resort Manager, you will report directly to the Operational Supervisor and will oversee all aspects of the resorts operations, ensuring the highest standards of animal care, customer service, and facility maintenance. This position would be especially desirable for a vet
nurse practice manager looking for a change and seeking a rewarding role in a dynamic and growing environment. Key Responsibilities: Lead and manage the resort team: Provide clear direction, ensure that all team members adhere to company policies, procedures, and operational standards, and foster a collaborative, motivated environment where every staff member feels supported. Safeguard the
health and well-being of pets: Oversee daily care routines, including feeding, exercise, grooming, and ensuring that pets are comfortable and happy while staying at the resort. Ensure any special requests from clients are handled with the utmost care and attention. Create a positive, memorable experience for clients: Go above and beyond to ensure all guests and their owners feel valued. Build strong relationships with clients through exceptional customer service, and anticipate their needs to provide an unforgettable experience that encourages repeat business and loyalty. Work with the leadership team to implement improvements: Collaborate with the leadership team to assess and improve operational procedures, introduce new initiatives, and identify areas for ongoing improvement in both pet care and resort management. Recruit, train, [...] holiday seasons. Conduct regular staff performance reviews: Hold regular one-on-one meetings to review individual performance, set goals, and provide constructive feedback. Address any performance issues promptly, and ensure all team members have opportunities for growth and advancement. Ensure compliance with
Workplace Health and Safety (WHS) regulations: Maintain a safe and healthy working environment for all staff and visitors. Ensure compliance with all local WHS requirements and promptly address any safety concerns or incidents. Regularly assess the propertys condition and report maintenance needs: Conduct routine inspections of the property, checking the cleanliness and functionality of the facilities, including kennels, exercise areas, and common spaces. Report any maintenance or repair needs to the management team, and coordinate the necessary work. Prepare and maintain daily financial reports: Track and report on the financial performance of the resort, including budgeting, expenditure, and revenue generation. Ensure the efficient allocation of resources, and implement cost-saving measures where appropriate without compromising the quality of service. Oversee stock ordering [...]
