71 Jobs für Contact Center Management in Hamburg
Stellenangebote Contact Center Management in Hamburg Jobs
Job vor 2 Tagen bei JobMESH gefunden
dtms GmbH
• Hamburg 20457
Flexible Arbeitszeiten Betriebliche Altersvorsorge Jobticket Mitarbeiterevents Weihnachtsgeld 30+ Urlaubstage
[. .. ] ist ein Unternehmen der net group Beteiligungen Gmb H Co. KG, einem der führenden Spezialisten für Kommunikationsdienstleistungen in Deutschland. Die dtms Gmb H ist mit rund 80 [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Mitarbeitenden ein führender Anbieter von Contact-Center-Lösungen und Customer Intelligence-Technologien im deutschsprachigen Raum. Das Portfolio reicht von Service-Rufnummern und Mehrwertdiensten über Plattformen zur Steuerung der telefonischen Erreichbarkeit bis hin zur Entwicklung von auf Künstlicher Intelligenz basierenden Applikationen zum Management innovativer Dialoglösungen. Deine Ansprechpartnerin Frau Ann-Katrin Kositza-Personalwesen-+49 461/ 66 280 205 https:/ / Bewerben powered by d. vinci 72935442 [. .. ]
Neu Job gestern bei Jobware gefunden
dtms GmbH
Produktmanager KI-Voicebots (m/w/d)
• 55, Hamburg, Mainz, 20457, 53, Bonn
Flexible Arbeitszeiten Betriebliche Altersvorsorge Jobticket Mitarbeiterevents Weihnachtsgeld 30+ Urlaubstage
[. .. ] ist ein Unternehmen der net group Beteiligungen Gmb H Co. KG, einem der führenden Spezialisten für Kommunikationsdienstleistungen in Deutschland. Die dtms Gmb H ist mit rund 80 [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Mitarbeitenden ein führender Anbieter von Contact-Center-Lösungen und Customer Intelligence-Technologien im deutschsprachigen Raum. Das Portfolio reicht von Service-Rufnummern und Mehrwertdiensten über Plattformen zur Steuerung der telefonischen Erreichbarkeit bis hin zur Entwicklung von auf Künstlicher Intelligenz basierenden Applikationen zum Management innovativer Dialoglösungen. Deine Ansprechpartnerin Frau Ann-Katrin Kositza-Personalwesen-+49 461/ 66 280 205https:/ / www. dtms. de Bewerben powered by d. vinci. Entwicklung und kontinuierliche Optimierung der Produktvision und -strategie für unsere KI-Produkte, insbesondere Voicebot-Lösungen Aufbau eines digitalen Sales2-Cash-Prozess zur Vermarktung von KI-Produkten Analyse [. .. ]
Neu Job gestern bei JobMESH gefunden
dtms GmbH
• Hamburg
Homeoffice möglich
Flexible Arbeitszeiten Betriebliche Altersvorsorge Mitarbeiterevents Weihnachtsgeld 30+ Urlaubstage
[. .. ] dtms Gmb H mit Sitz in Mainz, Bonn und Hamburg ist ein Unternehmen der net group Beteiligungen Gmb H Co. Die dtms Gmb H ist mit rund [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] 80 Mitarbeitenden ein führender Anbieter von Contact-Center-Lösungen und Customer Intelligence-Technologien im deutschsprachigen Raum. Das Portfolio reicht von Service-Rufnummern und Mehrwertdiensten über Plattformen zur Steuerung der telefonischen Erreichbarkeit bis hin zur Entwicklung von auf Künstlicher Intelligenz basierenden Applikationen zum Management innovativer Dialoglösungen. Frau Ann-Katrin Kositza 73049035 [. .. ]
Job vor 2 Tagen bei JobMESH gefunden
dtms GmbH
Customer Service Specialist B2B (m/w/d)
• Hamburg
Flexible Arbeitszeiten Betriebliche Altersvorsorge Mitarbeiterevents Weihnachtsgeld 30+ Urlaubstage
[. .. ] ist ein Unternehmen der net group Beteiligungen Gmb H Co. KG, einem der führenden Spezialisten für Kommunikationsdienstleistungen in Deutschland. Die dtms Gmb H ist mit rund 80 [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Mitarbeitenden ein führender Anbieter von Contact-Center-Lösungen und Customer Intelligence-Technologien im deutschsprachigen Raum. Das Portfolio reicht von Service-Rufnummern und Mehrwertdiensten über Plattformen zur Steuerung der telefonischen Erreichbarkeit bis hin zur Entwicklung von auf Künstlicher Intelligenz basierenden Applikationen zum Management innovativer Dialoglösungen. Deine Ansprechpartnerin Frau Ann-Katrin Kositza-Personalwesen-+49 461/ 66 280 205 https:/ / Bewerben powered by d. vinci DUBLETTEOVERRIDE 72950599 [. .. ]
Job vor 3 Tagen bei JobMESH gefunden
dtms GmbH
• Hamburg
Flexible Arbeitszeiten Betriebliche Altersvorsorge Jobticket Mitarbeiterevents Weihnachtsgeld 30+ Urlaubstage
[. .. ] ist ein Unternehmen der net group Beteiligungen Gmb H Co. KG, einem der führenden Spezialisten für Kommunikationsdienstleistungen in Deutschland. Die dtms Gmb H ist mit rund 80 [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Mitarbeitenden ein führender Anbieter von Contact-Center-Lösungen und Customer Intelligence-Technologien im deutschsprachigen Raum. Das Portfolio reicht von Service-Rufnummern und Mehrwertdiensten über Plattformen zur Steuerung der telefonischen Erreichbarkeit bis hin zur Entwicklung von auf Künstlicher Intelligenz basierenden Applikationen zum Management innovativer Dialoglösungen. Deine Ansprechpartnerin Frau Ann-Katrin Kositza-Personalwesen-+49 461/ 66 280 205 https:/ / Bewerben powered by d. vinci DUBLETTEOVERRIDE 72885658 [. .. ]
Job am 20.11.2025 bei Neuvoo.com gefunden
AECOM
Technical Lead Substation Design/ Grid Integration (m/f/d) . . .
• Hamburg
Führungs-/ Leitungspositionen
Jobticket
[. .. ] complex energy projects within the German energy sector. -Strong technical expertise in HV/ MV/ LV electrical systems. -Degree in Engineering, preferably with a specialization in High Voltage [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Electrical Engineering. -Data Center experience is an advantage. -Minimum 15 years of professional experience, ideally within the energy sector (public and/or private) . -Excellent stakeholder management skills, including experience working with authorities, network operators, contractors, and suppliers. -Excellent communication skills in both German and English. #If you are passionate about innovation and turning bold ideas into reality, AECOM welcomes you. Join our teamwhere we dont just build infrastructure, but also uplift communities and enhance lives. [. .. ] platform Free drinks and fruit Employee referral bonus program Regular company events (summer Christmas party) Shape your professional future with us we support your development and offer a competitive salary. Contact Anika Söllshe, her, hers Senior TA Business Partner for Germany M +49 1522 2766758anika. sollaecom. com AECOM Deutschland Gmb H Mainzer Landstraße 18160327 Frankfurt am Main, Germany 70097673 [. .. ]
Job am 07.11.2025 bei Jobleads gefunden
• Hamburg
Führungs-/ Leitungspositionen
[. .. ] Establish a search process with NCA to generate sufficient deal flow and identify a potential acquisition that meets predefined criteria. Manage the acquisition process in partnership with [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] our experienced Investment Management team. Assume the CEO role of the newly acquired business. Proactively identify and evaluate strategic growth options and business opportunities, develop longterm strategy and a 100day plan. Grow the business top line through impactful marketing and sales initiatives. Review product/ service offerings, portfolio strategies, and brand positioning; identify gaps and [. .. ] presentation, and a jury review of the investment thesis over several weeks. Webinars and materials for candidates to learn more about the program and meet the NCA team. Final Assessment Center with the jury selection scheduled for February 2026. Equal Opportunity Statement We are an Equal Opportunity program, and all submitted CVs pass through the same application process, regardless of gender, religion, national origin, sexual orientation, race, political affiliation, marital status, disability, age, parental status, or any other nonmerit factor. Contact For more information on the program, application, and selection process, please refer to our website:. Job Metadata Seniority level : Executive Employment type : Fulltime Job function : Management, Finance, and General Business Industries : Investment Management #J-18808-Ljbffr 68627112 [. .. ]
Neu Job gestern bei Jobleads gefunden
Senior Innovation Strategist-CX
• Hamburg
[. .. ] by the secure infrastructure and scale of our multibilliondollar parent company. The Opportunity TELUS Digital is seeking a CX Innovation Senior Strategist to continually work with a [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] subset of our contact center clients in El Salvador or Guatemala to transform contact center operations through digital innovation and automation (while increasing volumes and/or improving contact center outcomes) . The ideal candidate will have experience in management consulting, with the ability to counsel clients and product teams on digital CX initiatives to drive superior business outcomes, and estimate the business value at stake from implementing such initiatives. A key aspect of this role includes being able to craft win/ win commercial arrangements to help our clients improve [. .. ]
Neu Job gestern bei Jobleads gefunden
• Hamburg
[. .. ] both usability and business success. What you will do Own and continuously develop the SCAYLE User Interface product areas (customer, order, checkout and promotion modules) Act as [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] the main product contact for the development team, including refinement sessions, sprint planning and backlog prioritization Ensure a strong usercentric perspective by understanding user behavior and translating insights into product decisions Collaborate closely with developers, QA and the Tech Lead on eye level Qualifications Who you are Excellent MVP-focused coding skills in PHP [. .. ] membership Subsidized public transportation ticket Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage Stateoftheart tech stack running on AWS Modern office in the city center of Hamburg International working environment and English as company language Company flats (subject to availability) Agile work environment (MOVE) and crossfunctional teams Free access to Germanys greatest developer conference code. talks Company pension scheme Help in relocation and VISA process Please find free fruits, drinks, and coffee in our lovely [. .. ]
Job vor 4 Tagen bei Jobleads gefunden
Consultant digitaler Kundenservice KI (w/m/d)
• Hamburg
Beratungs-/ Consultingtätigkeiten Homeoffice möglich Abgeschlossenes Studium
30+ Urlaubstage
[. .. ] einer regulierten Branche oder im Customer Service. Begriffe wie Case Deflection, Digital Channel Shift und NPS sind dir vertraut. Technische Kenntnisse im Bereich Cloud-Technologie, Ticketing, Chat-Voice-Bots, Case [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Management, Automatisierung und CRM-Systemen sind von Vorteil. Erfahrungen mit einer oder mehreren Plattformen wie der Microsoft Digital Contact Center Platform, Salesforce, Avaya, Cisco, Genesys, Qualtrics, Zendesk, Nuance, Parloa, Microsoft Azure, Google Cloud oder AWS rundet dein Profil ab. Sehr gute Deutsch- und Englischkenntnisse sowie die für das Beratungsumfeld notwendige Flexibilität und Mobilität runden dein Profil ab. Deine Benefits Flexibilität Deine Arbeitszeit und deinen Arbeitsort kannst du bei uns-in [. .. ]
Job vor 5 Tagen bei Jobleads gefunden
(Senior) Product Manager (m/f/d) - SCAYLE Panel
• Hamburg
[. .. ] both usability and business success. What you will do Own and continuously develop the SCAYLE User Interface product areas (customer, order, checkout and promotion modules) Act as [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] the main product contact for the development team, including refinement sessions, sprint planning and backlog prioritization Ensure a strong user-centric perspective by understanding user behavior and translating insights into product decisions Collaborate closely with developers, QA and the Tech Lead on eye level Qualifications Who you are Excellent MVP-focused coding skills in [. .. ] transportation ticket Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage State-of-the-art tech stack running on AWS Modern office in the city center of Hamburg International working environment and English as company language Company flats (subject to availability) Agile work environment (MOVE) and cross-functional teams Free access to Germanys greatest developer conference code. talks Company pension scheme Help in relocation and VISA process Please find free fruits, drinks, and coffee in our [. .. ]
Job vor 5 Tagen bei Jobleads gefunden
(Associate) Consultant (m/w/d) CRM Service Transformation
• Hamburg
Beratungs-/ Consultingtätigkeiten
[. .. ] Group for digital innovation, design and transformation. Our 10, 000+ employees across 40+ studios and more than 60 locations worldwide combine strategy consulting, data science, product and [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] experience design, brand management, and technology expertise to develop sustainable digital solutions, products, environments, and business models. Benefits Innovative strategy projects and international teams with growth in digital future topics Long-standing value-oriented corporate culture Transparent career perspectives and ample space for initiative Individual training in our The Institute training program and outstanding development opportunities within a global network of experts Longterm worklife balance model Responsibilities Work on innovative strategy and transformation projects, cocreating digital future topics in CRM, sales, marketing, customer service, contact center, omnichannel, and customer experience. Develop forwardlooking CRM Service vision and customer journeys for clients across industries throughout the customer lifecycle. Define and implement CRM Service strategies and digital journeys in close alignment with business requirements and software solutions (e. g. , Salesforce, Microsoft Dynamics, Genesis) . Identify digital customer experience [. .. ]
Job vor 6 Tagen bei Jobleads gefunden
• Hamburg
Beratungs-/ Consultingtätigkeiten
[. .. ] for data science applications 28 Subsection 3 Hmb HG Apply now for the Research Associate Scientific software developer consultant for data science applications 28 Subsection 3 Hmb [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] HG role at the Hamburg Center for Health Economics (HCHE) . Institution: Hub of Computing and Data Science (HCDS) Salary level: EGR. 13 TV-L Start date: as soon as possible, fixed until 31.12.2028 (fixedterm contract) Application deadline: 24.12.2025 Scope of work: fulltime position suitable for parttime Your responsibilities Duties primarily include [. .. ] Dev Ops, MLOps and Cloud Infrastructure is advantageous We offer Reliable remuneration based on wage agreements Continuing education opportunities University pensions Attractive location Flexible working hours Worklife balance opportunities Health management, EGYM Wellpass Educational leave 30 days of vacation per annum Universität Hamburg University of Excellence is one of the strongest research educational institutions in Germany. Our work in research, teaching, educational and knowledge exchange activities is fostering the next generation of responsible global citizens ready to tackle the global challenges [. .. ] women in academia, and encourages qualified female academics to apply. Severely disabled and disabled applicants with the same status will receive preference over equally qualified nondisabled applicants. Instructions for applying Contact Prof. Dr. Chris Biemann Dr. Martin Semmann +49 40 42883-2382 Reference number 378 Location Albert-Einstein-Ring 8-10 22761 Hamburg Application documents Cover letter CV Copies of degree certificate (s) If you experience technical problems, send an email to More information on data protection in selection procedures. Seniority [. .. ]
Job vor 6 Tagen bei Jobleads gefunden
Senior Data Analyst (Climate, Sustainability Carbon Analytics)
• Hamburg
Job Purpose As Senior Data Analyst of the Kuehne Climate
Center (KCC) , you will play a key role in building KCCs internal data and intelligence systems related to [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] climate change, sustainability, and GHG emission analytics. The position covers the entire knowledge value chain from data research, cleaning, and structuring to quantitative analysis, modelling, visualization, and insight generation. While focused on [. .. ] ESG) Excellent analytical thinking and communication skills Interest, or even experience, in the logistics industry Applying sound business judgement Fluency in English (German an asset) Eligibility to work in Germany Contact If you are interested in applying, please submit your application via email to or via the Apply button by 04.01.2026. In case you have any questions about the role, please reach out to Dr. Eduardo Noboa via Find out more about our current projects and activities by accessing [. .. ] page. You will work with The Senior Data Analyst reports to the Head of Knowledge Analytics and works closely with the Data Analyst, the Researcher, the Communications Department, and the Management Operations Team to coproduce analytical outputs and knowledge products. What you will do Identify and prioritize the most relevant information and data sources related to logistics, GHG emissions, energy, and sustainability Collect, clean, process, and structure datasets related to these topics Conduct scenario analysis and quantitative modelling on climate and [. .. ]
Job vor 7 Tagen bei Jobleads gefunden
• Hamburg
Remuneration: Remuneration is in accordance with the Collective Agreement for the Public Sector Federal Government (TVö D-Bund) Enter the fascinating world of the German Aerospace
Center (Deutsches Zentrum für [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Luft- und Raumfahrt e. V. ; DLR) and help shape the future through research and innovation We offer an exciting and inspiring working environment driven by the expertise and curiosity of our 11, 000 employees from 100 nations and our unique infrastructure. Together, we develop sustainable technologies [. .. ] end, we offer numerous training and development opportunities. Equal opportunities are of particular importance to us, which is why we want to increase the proportion of women in science and management in particular. Applicants with severe disabilities will be given preference if they are qualified. We look forward to getting to know you If you have any questions about this position ( Vacancy-ID 2789 ) please contact: Robert Meissner #J-18808-Ljbffr 72577325 [. .. ]
Job vor 8 Tagen bei Jobleads gefunden
Head of Marketing Product (m/f/d) - ABOUT YOU Outlet-Onsite in Hamburg
• Hamburg
Führungs-/ Leitungspositionen
[. .. ] ABOUT YOU Outlet Business Unit. As a key leader in the ABOUT YOU Outlet Leadership Team, you will own the central levers of our business, encompassing Product [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Development, Customer Relationship Management, and (Performance) Marketing. Responsibilities Accountability for revenue and budget through optimization of the full customer funnel from Acquisition to Retention and ensuring a profitable ROI across all marketing channels Definition of the strategic vision, prioritization of the Product Roadmap and alignment of Strategy Execution across Tech and Business Ownership of [. .. ] OUTLET Disciplinary and functional leadership of the Leads in Product, CRM and Performance Marketing including continuous development of the teams Coresponsibility for the Business Unit reporting and acting as main contact for Executive Management and internal stakeholders Requirements Minimum of 7 years of relevant professional experience, ideally in fastpaced ECommerce or Tech environments Deep expertise in at least two areas: Product Management, Performance Marketing (Demand Generation) or CRm/Retention Strong leadership capabilities with the ability to inspire and develop crossfunctional teams [. .. ] English) Sports classes and subsidies for fitness offerings Free choice of hardware and operating system (Mac, Windows, Linux) for private use as well Modern centrally located office in Hamburgs city center Regular company events International team Dogfriendly office Continuing education opportunities Mobility allowance Support in the relocation process YOU ARE THE CORE OF ABOUT YOU We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe [. .. ]
Job vor 12 Tagen bei Jobleads gefunden
• Hamburg
Beratungs-/ Consultingtätigkeiten Angebote von Zeitarbeitsunternehmen Abgeschlossene Ausbildung
Weihnachtsgeld Übertarifliche Vergütung
[. .. ] Kunden suchen wir zum nächstmöglichen Zeitpunkt am Standort Hamburg einen (Senior) Voice Support Engineer (m/w/d) . JOBPROFIL ID 10708 AUFGABEN Betrieb, Überwachung und Support von Cisco Voice- [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] und Contact-Center-Lösungen Analyse, Troubleshooting und Lösung von Severity 1 Incidents Nutzung und Betreuung von UC-Monitoring- und Management-Tools Zusammenarbeit mit externen Providern und OEMs zur Fehleranalyse und Incident-Resolution Mitwirkung bei Business Continuity Disaster Recovery Plänen im Voice-Umfeld Erstellung und Pflege von technischer Dokumentation, Wissensdatenbanken und Prozessverbesserungen Unterstützung des Change- und Incident-Managements gemäß ITIL-Prozessen KENNTNISSE abgeschlossene Ausbildung im IT Umfeld wie Fachinformatiker für Systemintegration [. .. ]
Job vor 13 Tagen bei Jobleads gefunden
Manager Technical Marketing Alumina-with language skills in Mandarin
• Hamburg
Work-Life-Balance
[. .. ] selected technologies to safely and sustainably source, manufacture and market chemical and energy products globally. When you join Team Sasol, you are joining a company that puts [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] people at the center of everything we do. Sasol invests in its employees along every stage of the career path and offers development opportunities to help you cultivate your career in a culture that embraces diversity and inclusion. Purpose of the Job Development of new business opportunities in international markets, in particular in China, [. .. ] patents) . Marketing Plan: Provide customer and market input for the definition of the yearly marketing and product plan as well as the product portfolio in consultation with the division management and Manager Technical Marketing. Screen and monitor existing and potential new markets for inorganic specialties and identify new target customers and develop new products with close customer involvement. Assurance of the realization of the target sales figures for products and quantities within the area of responsibility in consultation with the [. .. ] and enable a wide variety of career paths. As part of our health management, you can access a work-life service, personal advice/ coaching and webinars at any time. Your Contact Person Annika Bauer will be happy to help you. Phone: +49 40 63684-1030 E-Mail: Please apply via our application portal. Sasol Germany Gmb H Anckelmannsplatz 1 20537 Hamburg Sasol Germany Sasol believes in diversity and equal opportunities. We expressly welcome all applications regardless of your gender, ethnicity, religion, ideology, [. .. ]
Job vor 13 Tagen bei Jobleads gefunden
• Hamburg
Join to apply for the Engagement Manager role at Sprinklr Sprinklr is the definitive, AI-native platform for Unified Customer Experience
Management (Unified-CXM) , empowering brands to deliver extraordinary experiences [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] at scale across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklrs unified platform provides powerful solutions for every customerfacing teamincluding social media management, marketing, advertising, customer feedback, and omnichannel contact center managementenabling enterprises to unify data, break down silos, and act on realtime insights. Today, 1, 900+ enterprises and 60 of the Fortune 100 rely on Sprinklr to deliver consistent, trusted customer experiences worldwide. Job Description Sprinklr is seeking a Professional Services Engagement Manager to join the EMEA team and support [. .. ]
Job vor 13 Tagen bei Jobleads gefunden
Senior Technical Account Manager (m/f/d) - SCAYLE Commerce-Hamburg (hybrid)
• Hamburg
Company Description Job Description As a Technical Account Manager (TAM) at SCAYLE, you will be the strategic and technical point of
contact for a portfolio of 5-10 enterprise E-Commerce [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Saa S customers. You will be deeply embedded in their technical ecosystems, helping align their business goals and product roadmaps with SCAYLEs E-Commerce platform capabilities. Your goal is to ensure long-term customer success by acting as a bridge between client teams, internal product/ engineering, and SCAYLEs platform roadmap. This role requires a combination of enterprise-level account management, technical ecommerce expertise, and architectural understanding of composable commerce platforms. What will you do Own and manage 5-10 enterprise customer relationships from a technical perspective. Act as the customers trusted advisor for SCAYLE platform usage, integration best practices, and architecture decisions. Translate complex customer requirements into actionable feature requests [. .. ] transportation ticket Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage State-of-the-art tech stack running on AWS Modern office in the city center of Hamburgs International working environment and English as company language Agile work environment (MOVE) and cross-functional teams Free access to Germanys greatest developer conference code. talks Free access to online learning platforms like Laracast, Egghead and A Cloud Guru Help in relocation and VISA process YOU ARE THE CORE [. .. ]
Job am 06.12.2025 bei Jobleads gefunden
Specialist, Program Management
• Hamburg
[. .. ] of I and You. Inclusive, welcoming, and supportive : we work as one. And as one, we deliver. Right now, were looking for a new colleague to [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] join our Program Management Team in the position of Program Management Specialist. Main Responsibilities Support and manage the development of projects, which will enable APLL to raise the efficiency of its services delivered to Key Accounts and Costumer Service. Being primary customer contact for any daily process related question, problem, or support Establish/ ensure excellent customer care :. continuous improvement of internal processes and reporting these to respective process owner Owning the Monitoring of regular KPI calls across origin and destination team to drive continuously service improvement and archive excellent results. Support training [. .. ] working times a hybrid work model Regular trainings and excellent development opportunities within APL Logistics globally Working in an open team with a supportive working atmosphere Office location in the center of Hamburg (Altstadt) #J-18808-Ljbffr 71851206 [. .. ]
Job am 06.12.2025 bei Jobleads gefunden
German Language Support Specialist in Lisbon
• Hamburg
[. .. ] valued German-speaking users, ensuring their positive experience with our search engine product. Core Function: Technical Customer Engagement Your primary responsibility will be to act as the technical [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] point of contact, ensuring quick and effective resolution of user issues. This involves: Direct User Interaction: Communicating professionally with German-speaking customers via telephone, email, and live chat to provide essential technical assistance. Problem Identification: Skillfully diagnosing a broad range of technical glitches, usage questions, and account access issues related to the search [. .. ] and guiding users through specific solutions, configurations, and general feature navigation in a supportive manner. Record Keeping: Meticulously documenting all service interactions, troubleshooting steps, and final resolutions in the customer management system. Team Collaboration: Knowing when to elevate complicated or unresolved technical matters to senior specialist teams for advanced intervention. Platform Expertise: Maintaining an updated and thorough understanding of the search engines operations, new features, and technical requirements. Candidate Requirements Essential Qualifications German Language: Mandatory C1/ C2 fluency (native or near-[. .. ] an EU Citizenship/ Passport, a valid Residency Card (must be valid for more than one year) , or a Refugee Card. Preferred Attributes Previous employment in a customer support, call center, or technical helpdesk role is a definite asset, but not a requirement. We provide comprehensive training to all new team members. Strong critical thinking and troubleshooting skills, coupled with a positive, customer-first approach. Work Schedule and Rewards Equipment: All necessary work equipment will be provided by the company. Work [. .. ]
Job am 05.12.2025 bei Jobleads gefunden
Teamlead (m/w/d) BPO Steering Customer Service
• Hamburg
Führungs-/ Leitungspositionen
Flexible Arbeitszeiten Betriebliche Altersvorsorge
Company Description Unser Customer Service Team ist verantwortlich für die Steuerung unserer externen Call
Center. Das Team gewährleistet die bestmögliche Kundenbetreuung und -zufriedenheit und arbeitet kontinuierlich an der Weiterentwicklung [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] unseres Serviceangebots. Als Team Lead (m/w/d) BPO Steering Customer Service verantwortest du gemeinsam mit deinem Team die komplette Steuerung der Dienstleister sowie das operative Tagesgeschäft. Verantwortungen Leitung des Steering Teams (fachliche und disziplinarische Verantwortung) [. .. ] freuen uns auf deine Bewerbung am liebsten online über unser Bewerbungsportal. So können wir einen schnelleren Prozess gewährleisten und auch für dich ist es ganz einfach, deine Bewerbungsunterlagen hochzuladen Your Contact Caroline Reitemeyer Junior Talent Acquisition Manager #J-18808-Ljbffr 71749190 [. .. ]
Job am 05.12.2025 bei Jobleads gefunden
Supply Chain Excellence Manager
• Hamburg
The Supply Chain Excellence Manager is responsible for driving supplier
management, procurement strategy, and process excellence across a portfolio of external supply partners and products. The role ensures competitive, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] reliable, and sustainable supply chains while fostering strong partnerships with contract manufacturers and suppliers. Acting as a center of expertise within the Supply Chain organization, the Supply Chain Excellence Manager provides governance, best practices, and strategic support based on analyses to operational teams as well as customers worldwide, ensuring alignment between supplier strategies and business needs. Develop and implement Supply Strategies to ensure competitive, robust, and compliant external [. .. ] and material availability in collaboration with the Operations Managers Act as escalation point internally and externally for external supply risks and disruptions, ensuring proactive mitigation measures Be a point of contact for both suppliers and customers and act as ambassador for the Supply Chain department Contribute to the design and implementation of standardized supplier management processes, tools, and best practices across our Supply Chain Department Collaborate cross-functionally (Quality, Regulatory, Finance, Commercial) to ensure seamless end-to-end supply performance University [. .. ]
Job am 02.12.2025 bei Jobleads gefunden
Senior Site Manager
• Hamburg
[. .. ] as we cannot guarantee that we will be able to process applications that are not made via our website. For more information about the recruitment process, you [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] are welcome to contact Recruiter Sandra Domschke via mail EEO Statement At Vattenfall, we are convinced that diversity contributes to building a more profitable and attractive company and we strive to be a role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights irrespective of sex, disability, [. .. ]
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Häufig gestellte Fragen
Wieviel verdient man als Contact Center Management pro Jahr?
Als Contact Center Management verdient man zwischen EUR 50.000,- bis EUR 75.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Contact Center Management Jobs in Hamburg bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 71 offene Stellenanzeigen für Contact Center Management Jobs in Hamburg.
Wieviele Unternehmen suchen nach Bewerbern für Contact Center Management Jobs in Hamburg?
Aktuell suchen 16 Unternehmen nach Bewerbern für Contact Center Management Jobs in Hamburg.
Welche Unternehmen suchen nach Bewerbern für Contact Center Management Stellenangebote in Hamburg?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Contact Center Management Stellenangebote in Hamburg:
- dtms GmbH (6 Jobs)
- ABOUT YOU SE Co. KG (3 Jobs)
- Tchibo GmbH (2 Jobs)
- Sprinklr (2 Jobs)
- MEYLE (2 Jobs)
- AECOM (1 Job)
Zu welchem Berufsfeld gehören Contact Center Management Jobs in Hamburg?
Contact Center Management Jobs in Hamburg gehören zum Berufsfeld Telefon & Call-Center.
