39 Jobs für Contact Center Performance in Düsseldorf
Stellenangebote Contact Center Performance in Düsseldorf Jobs
Job vor 3 Tagen bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen Duesseldorf
Führungs-/ Leitungspositionen
Geschäftsführung/ CEO (w/d/m) Customer Service
Contact Center Healthcare in NRW Stellenangebot #30576 Executive Search C-Level Marketing Sales Service Deutschland Geschäftsführung/ CEO (w/d/m) Unser Mandatsgeber in Nordrhein-Westfalen Unser Mandant ist ein [...]
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[...] etablierter und erfolgreicher Schlüssel Dienstleister für Kundendialoge und Business Process Outsourcing (BPO) im europäischen Gesundheitswesen. Mit skalierbaren digitalen Contact Center Lösungen (Inbound/[. .. ] im Healthcare BPO weiter aus, entwickeln das Dienstleistungs Portfolio und Goto Market, verhandeln Schlüsseldeals und steuern KPIs/ SLAs, Qualität und Compliance. Sie führen die zweite Ebene, entwickeln Talente und verankern eine Performance und Kundenkultur. Sie arbeiten eng mit Beirat/ Eigentümern zusammen und orchestrieren Operations, Vertrieb/ Marketing, IT Datenschutz, HR sowie Finance/ Controlling. Extern pflegen Sie Beziehungen zu Kunden, Partnern, Zertifizierern, Aufsichtsbehörden und Verbänden und repräsentieren die Marke. Ihre Handlungsfelder Verantwortung Skalierung Digitalisierung: Ausbau Omnichannel Services (Telefon, Chat, App, EMail) , Automatisierung/ AI, [. .. ]
Job vor 4 Tagen bei Jobleads gefunden
Partner Enablement Manager (fmd)
• Düsseldorf, Nordrhein- Westfalen Duesseldorf
[. .. ] Plan and deliver structured enablement programs including Bootcamps Enablement Workshops Sales Technical Camps and Partner Academies. Align partner capability development with business planning ensuring effective integration with [...]
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[...] partner strategies and performance goals. Support pipeline generation deal conversion and revenue growth through targeted enablement initiatives; track enablement ROI and optimize programs based on measurable business outcomes. Collaborate cross-functionally as a central enablement hub coordinating Sales Technical Marketing and Channel teams to ensure consistent scalable and efficient partner support. Requirements : Strong technical background in one or more of the following areas : Cloud Computing IT Infrastructure Networking Security Saa S Data Center or Enterprise Solutions. Practical experience in roles such as Partner Enablement Solution Architecture Pre-Sales Technical Training Channel Management or Ecosystem Management. Proven ability to design and build frameworks processes and methodologies from the ground up. Strong business acumen with the ability to connect enablement activities to measurable revenue impact. [. .. ] have read and understood the Huawei Recruitment Privacy Statement containing information on how we process your data. Please note that your data will be treated confidentially and securely. You can contact us by clicking here to get information about Huawei contact Huaweis DPO submit any requests regarding your personal data exercise your privacy rights or submit any questions comments or suggestions related to the Privacy Statement. Key Skills Internship Data Warehousing Adobe Flash Database Administration Logistics Employment Type : Full Time [. .. ]
Job vor 13 Tagen bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
[. .. ] Plan and deliver structured enablement programs, including Bootcamps, Enablement Workshops, Sales Technical Camps, and Partner Academies. Align partner capability development with business planning, ensuring effective integration with [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] partner strategies and performance goals. Support pipeline generation, deal conversion, and revenue growth through targeted enablement initiatives; track enablement ROI and optimize programs based on measurable business outcomes. Collaborate crossfunctionally as a central enablement hub, coordinating Sales, Technical, Marketing, and Channel teams to ensure consistent, scalable, and efficient partner support. Requirements Strong technical background in one or more of the following areas: Cloud Computing, IT Infrastructure, Networking, Security, Saa S, Data Center, or Enterprise Solutions. Practical experience in roles such as Partner Enablement, Solution Architecture, Pre Sales, Technical Training, Channel Management, or Ecosystem Management. Proven ability to design and build frameworks, processes, and methodologies from the ground up. Strong business acumen with the ability to connect enablement activities to measurable revenue impact. [. .. ] have read and understood the Huawei Recruitment Privacy Statement containing information on how we process your data. Please note that your data will be treated confidentially and securely. You can contact us by clicking here to get information about Huawei, contact Huaweis DPO, submit any requests regarding your personal data, exercise your privacy rights, or submit any questions, comments, or suggestions related to the Privacy Statement. #J-18808-Ljbffr 72452206 [. .. ]
Job am 19.11.2025 bei Jobleads gefunden
Partner Sales Director DACH (Germany, Austria Switzerland)
• Düsseldorf, Nordrhein- Westfalen
Führungs-/ Leitungspositionen
[. .. ] SUSE Edge Suite, and SUSE AI Suite. More than 60 of the Fortune 500 rely on SUSE to power their missioncritical workloads enabling them to innovate everywhere [...]
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[...] from the data center to the cloud to the edge and beyond. SUSE puts the open back in open source collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information visit. Partner Sales Director DACH (Germany [. .. ] professionals dedicated to driving impactful partnerships and expanding SUSEs market reach through strategic alliances. This role involves guiding Partner Executives in achieving growth targets, optimising partner relationships and enhancing team performance to drive mutual success with SUSEs partners. The ideal candidate will act as a key mentor, strategic advisor and leader to ensure SUSEs solutions align seamlessly with partner objectives and that partnerships consistently contribute to pipeline growth, customer success and revenue targets. Key Responsibilities Develop and implement a cohesive partner [. .. ] regardless of age, gender, race, nationality, disability, sexual orientation, religion or any other characteristics. Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future opening. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community. SUSE Values Choice Innovation Trust Community Required Experience Director Key Skills Business Development Sales Experience Direct Sales Marketing SAAS Hotel Experience [. .. ]
Neu Job heute bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen Duesseldorf
[. .. ] the worlds biggest system integrators to deliver on customer projects. About the team The Worldwide Specialist Organization CXE (Customer Experience Engagement) team positions AWS as the best [...]
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[...] place to run contact center workloads. Our team helps customers migrate contact center operations to the AWS cloud while providing a secure, reliable, and scalable infrastructure for customers to innovate and unlock new potential. As an Area Specialist on the team, you will define and execute area specific GTM motions for CXE services to expand [. .. ] collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship Career Growth Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing, mentorship and other careeradvancing resources here to help you develop into a betterrounded professional. Work/ Life Balance We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home, [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
Yard Area Manager (m/w) (m/w/d) - Amazon Helmstedt GmbH
• Düsseldorf, Nordrhein- Westfalen Duesseldorf
Abgeschlossenes Studium
[. .. ] and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies. Key job responsibilities Partner with Site leadership [...]
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[...] to improve Ontime Performance of trucks in and out of yards, Safety and Customer Experience metrics Channelise communication between multiple stakeholders to streamline flow of trucks in the yard to ensure ontime arrival and departure of trucks Accountable to report yard performance to the local site leadership, identify root causes for structural issues and [. .. ] unsere Kund : innen ihre Bestellungen mit der Geschwindigkeit erhalten, für die wir bekannt sind. Wir arbeiten in Fulfillment Centern, die das Herzstück von Amazons dynamischem Betriebsnetz bilden. Unsere Fullfilment Center werden manchmal auch als die erste Meile (First Mile) bezeichnet hier starten die meisten Amazon Pakete ihren Versandweg. Wir unterstützen die Verwaltung eines dynamischen Bestands und ermöglichen schnelle Zustellungen rund um die Uhr. In unseren Fulfillment Centern sind vielfältige Mitarbeitergruppen beschäftigt. Es gibt zahlreiche Möglichkeiten für Menschen mit den verschiedensten [. .. ] the application and hiring process, including support for the interview or onboarding process, please visit (Inhalt entfernt) for more information. If the country/ region youre applying in isnt listed, please contact your Recruiting Partner. #J-18808-Ljbffr 73333187 [. .. ]
Job vor 3 Tagen bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen Duesseldorf
Homeoffice möglich Abgeschlossenes Studium
Flexible Arbeitszeiten Jobticket
[. .. ] affinity for numbers and data and a strong inclination towards analytical and conceptual problem solving. Your mission Preparation of budgets and forecasts with a focus on operating [...]
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[...] and personnel costs Performance of variance analyses and derivation of corrective actions to achieve targets, in close collaboration with budget owners Preparation, standardization, and continuous development of internal financial reporting Execution of period-end closing activities within cost center accounting, as well as the implementation of a meaningful cost object accounting system Implementation and further development of controlling software (Business Central, Data Warehouse, and BI tools) , as well as the advancement of controlling methodologies (e. g. contribution margin analysis) Definition and reporting of key performance indicators relevant for [. .. ] Flexible working time models, including home office option Exclusive company-sponsored social benefits Ecofriendly mobility offers (e. g. , Job Ticket, Job Rad, e-mobility) Various fitness and health activities Contact For questions please contact: Carsten Venus Director Finance Controlling #J-18808-Ljbffr 73262230 [. .. ]
Job vor 5 Tagen bei Jobleads gefunden
AI Quality Manager with French (m/f/d) Essen
• Düsseldorf, Nordrhein- Westfalen Duesseldorf
Jobbeschreibung The team at TELUS Digital AI is seeking a French-speaking Quality Auditor to ensure that our project meets specified standards of quality and
performance. The main responsibility will [...]
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[...] be to work on tasks that require review, verification, or validation to detect issues, propose improvements, and guarantee that deliverables align with business and client expectations. The successful candidate will work onsite in Essen and report to the Quality Manager. Primary Responsibilities Conduct audits of the [. .. ] programs, providing reports and recommendations to the Quality Manager. Collaborate with the training team to design, implement and deliver trainings depending on the needs. Raise questions to client points of contact for further clarification and spread knowledge to the teams. Communicate with teams to leverage best practice and consistency across all projects. General Skills Expectations Fluent French and English language skills. Interest in AI concepts and solutions. Analytical skills and an eye for details. Solution-oriented and structured way of working. [. .. ] thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing solutions to some of the worlds largest corporations. Our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service all backed by TELUS. Applicants with special needs will be given preferential consideration if they are equally qualified. [. .. ]
Job vor 13 Tagen bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
Beratungs-/ Consultingtätigkeiten Abgeschlossene Ausbildung
Weihnachtsgeld Krisensicher 30+ Urlaubstage
[. .. ] countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a [...]
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[...] fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities youll gain working alongside the best and brightest, keep us connected and on the [. .. ] to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click. Become a part of the Otis team and help [. .. ] veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careersotis. com. Privacy Policy and Terms:Click on this to read the Policy and Terms #J-18808-Ljbffr 72514970 [. .. ]
Job am 09.12.2025 bei Jobleads gefunden
(Senior) Consultant Digital Customer Service Transformation (m/w/d)
• Düsseldorf, Nordrhein- Westfalen
Beratungs-/ Consultingtätigkeiten
[. .. ] Analyse des Reifegrads von Kundenservice-Organisationen entlang verschiedener Dimensionen, wie z. B. Strategie, Prozesse, Organisation und Technik Du konzeptionierst strategische Zielbilder für Kundenservice-Organisationen Du analysierst Customer Service Journeys [...]
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[...] und Contact Center Performance KPIs Du planst Maßnahmen zur Verbesserung der Customer Experience und Service Exzellenz und/oder der Kosteneffizienz im Kundenservice, z. B. durch den Einsatz KI-gestützter Technologien oder Robotic Process Automation Du führst die Anforderungsaufnahme, Anbieterauswahl und agile Implementierung von innovativen IT-Lösungen im Kundenservice von Chat-bzw. Voice-Bots bis [. .. ]
Job am 09.12.2025 bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
Work-Life-Balance
[. .. ] Locations: Berlin, Düsseldorf or Vienna Hours: 40/ 38.5 hours per week Responsibilities You develop and own the endtoend architecture for data and AI platforms, ensuring scalability, security, [...]
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[...] compliance, and performance. You are responsible for designing modern data architectures (e. g. , Data Lakehouse, Data Mesh, Data Vault 2.0) and bestpractice AI/ ML pipelines. You will define standards for responsible AI, governance, and AI/ ML security across the organization. You will collaborate with Data Engineers, AI Engineers, Security teams, Sales, [. .. ] the intersection of strategy, design and technology, the teams support organizations, companies and brands in their digital transformation. In Germanspeaking countries, experts design digital experiences that put people at the center based on IBM technologies and in collaboration with leading technology partners such as Adobe, Salesforce and SAP CX. We look forward to receiving your application with a current CV, work references and, very welcome, a short letter of motivation. Contact Questions about the job? Please contact your Talent Acquisition Partner: Stefan Lembcke #J-18808-Ljbffr 72107131 [. .. ]
Job am 07.12.2025 bei Jobleads gefunden
Facilities Manager
• Düsseldorf, Nordrhein- Westfalen
[. .. ] to a new industry, join our team as we help shape a brighter way forward. Facilities Manager What this job involves The Facilities Manager will be the [...]
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[...] single point of contact on a site responsible for facilities management assisting the Senior FM or Regional Manager with the delivery of quality facility management services. This role will coordinate and manage tenant requirements and service delivery to ensure satisfaction. What is your day to day Represent the FM function on site and be [. .. ] of the facility services (both hard and soft) through in-house or outsourced teams. Ensure the smooth day-to-day operations communications and needs of corporate tenant areas. Regularly review performance of own and outsourced teams through KPI management and governance. Desired experience and technical skills Required Minimum of 6 years industry experience in either the corporate environment, third-party service provider or as a consultant. Strong organizational and management within matrixed organizations; oversight of both technical and administrative staff. Excellent [. .. ]
Job am 02.12.2025 bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
Homeoffice möglich Abgeschlossenes Studium
Tarifvertrag
[. .. ] von Entscheidungsgrundlagen, Szenarien und Business Cases für Renewals und Preisoptimierungen. Compliance Risiko-Management: Sicherstellung der Einhaltung gesetzlicher und lizenzrechtlicher Vorgaben (SOX, DSGVO) . Durchführung von Audits, Abweichungsanalysen und [...]
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[...] Risikobewertungen. Reporting Performance-Steuerung: Aufbau und Weiterentwicklung globaler Reporting-Frameworks, KPIs und Dashboards. Präsentation von Einsparpotenzialen und Performance-Ergebnissen gegenüber Management und Stakeholdern. Qualifications Abgeschlossenes Studium in IT, BWL oder vergleichbar. Mehr als 10 Jahre Erfahrung im IT Asset Management, Fin Ops oder ITIL in komplexen Unternehmensstrukturen, internationales Umfeld bevorzugt. Tiefes Know-how [. .. ] der Kantine, kostenlose Parkplätze und vergünstigte ÖPNV-Tickets Company Overview Die Business Unit Europe Africa ist eine der größten von sechs Business Units von TK Elevator. Das Regional Business Support Center hat seinen Sitz in Düsseldorf. Von hier aus werden die Aktivitäten in 20+ Ländern sowie einem Distributorennetzwerk in Afrika koordiniert. Diese regionale Einheit kümmert sich um den Verkauf, die Installation, den Service und die Modernisierung von Aufzügen, Fahrtreppen und Fahrsteigen. In ausgewählten Märkten umfasst das Portfolio auch Home Elevators und [. .. ] mit einer regelmäßigen wöchentlichen Arbeitszeit von 37, 5 Stunden und ist in der EG 14 (Tarifvertrag NRW) eingruppiert. Bitte bewerben Sie sich online unter Angabe Ihres frühestmöglichen Eintrittstermins und Gehaltsvorstellung. Contact Talent Acquisition Uwe Hüsken #J-18808-Ljbffr 71173819 [. .. ]
Job am 28.11.2025 bei Jobleads gefunden
Project Leader or Principal, Operations-Service and Corporate Operations
• Düsseldorf, Nordrhein- Westfalen
Führungs-/ Leitungspositionen
[. .. ] generating results that allow our clients to thrive. The Operations Practice (OPS) Area is one of BCGs largest functional practices. We help our clients create competitive advantage [...]
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[...] by enhancing their performance and building strategic capabilities. BCGs expertise in Operations covers supply chain management, procurement, manufacturing, service operations, cost efficiency, operational transformation, research product development, program and project management, all with a strong digital and analytics overlay. Within Operations, Service Support Operations (SSO) focuses on optimizing Customer Service and Orderto Cash (O2C) [. .. ] creation and client presentations, and support the growth of the Service Support Operations topic. Shape BCGs intellectual capital by contributing to methodology, tools, and thought leadership in customer service and contact center operations. What Youll Bring 710 years of relevant experience, including consulting and leadership roles in largescale customer service or ordertocash transformations. Proven expertise in Customer Service, Contact Center, or Back Office operations, with experience applying process improvement, digital, and AIbased levers. Strong understanding of transformation topics such as demand management, [. .. ]
Job am 28.11.2025 bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
Who we are The Business Unit Europe Africa is one of the largest of TK Elevators six Business Units. Its Regional Business Support
Center is in Dusseldorf, Germany, from [...]
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[...] where it coordinates activities in 20+ countries, as well a distributor network in Africa. This unit handles the sale, installation, servicing and modernization of elevators, escalators and moving walks. In select markets, the portfolio also includes home lifts and the service of automatic doors. In [. .. ] governance to supporting global finance processes and ensuring smooth SAP deployments. You will work closely with the Accounting Excellence team and other stakeholders to manage financial structures and improve system performance. Governance System Management Maintain and oversee the Chart of Accounts (Co A) as a key advisor in collaboration with the Accounting Excellence Department. Define and manage daproh accounts in the master data governance system (GMDS) and ensure correct mapping to accounts. Set up and manage new companies, cost and profit centers, [. .. ] opportunities. Although we are not completely barrier-free yet, we are working every day to improve ourselves. Lets overcome barriers together and work on individual solutions that work for you. Contact Please apply online in English including your salary expectation and your earliest possible starting date. Talent Acquisition Job details Posting date: 2025/ 05/ 07 Experience level: Experienced professionals Type of contract: Type of contract: Permanent, Full Time Work mode: Hybrid Job field: Job field: Information Technology Job number: Job number: [. .. ]
Job am 26.11.2025 bei Jobleads gefunden
Senior Mechanical Engineer Data Centre
• Düsseldorf, Nordrhein- Westfalen
[. .. ] mission-critical tasks. Arups international and multidisciplinary team in Frankfurt is at the forefront of designing innovative and energy-efficient data centres, ensuring that our clients meet their goals [...]
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[...] of performance, cost-efficiency, and sustainability. The Opportunity Join our international and multidisciplinary team of passionate design engineers and help us create high-quality, sustainable, and innovative data centre structures. You will work on medium to large-scale mission-critical projects, covering all stages of design from concept to construction supervision and [. .. ] Critical projects through all design stages from Concept to Construction Supervision and Hand Over. Lead the preparation and review of design deliverables. Lead projects and work closely with our data center clients to deliver quality work to meet their specific needs. Present technical content for review by technical and non-technical audiences. Have a good grasp over trends and standard methodologies in the industry. Coordinate with other internal and external project stakeholders including other disciplines, authorities, public service providers and international [. .. ] religion, sexual orientation, or any other protected characteristic. We are committed to making our recruitment process and workplaces accessible. If you need any assistance or adjustments, please visit our for contact information and assistance. Were happy to help. Do you want to join us in shaping a better world? #LI-SC1 Apply here. #LI-SC1 #J-18808-Ljbffr 70589100 [. .. ]
Job am 21.11.2025 bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
[. .. ] including reconciliation of GAAP differences, while maintaining tax provision memoranda and supporting documentation to ensure compliance with internal controls, including SOX documentation and audit processes. Act as [...]
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[...] the key client contact, effectively communicating with clients and building strong relationships. Process Improvement Compliance Identify and support the implementation of process improvements in tax provision and compliance functions, while monitoring and managing the implications of new accounting standards and regulatory changes, including BEPS Pillar Two. Coordinate the preparation of tax account reconciliations and [. .. ] partnering with internal tax, accounting, and finance teams, as well as external service providers. Mentor and develop junior staff on ASC 740, IAS 12, and other key tax concepts, providing performance feedback, and ensuring the highest quality standards while developing team talent at all levels. Develop and lead onshore/ offshore teams for seamless client service delivery, help set engagement strategies, connect clients with EY subject matter experts, and serve as an escalation point for client and internal teams. Your skillset Experience [. .. ] all applications. Let us know in good time if we can help you by offering an accessible application process. Any questions? Just call +49 6196 996 10005 and our Recruitment Center will be happy to help. #J-18808-Ljbffr 70217723 [. .. ]
Job am 21.11.2025 bei Jobleads gefunden
Manager Tax Accounting/ Direct Tax Compliance and Reporting/ Global CoE/ Tax (f/m/d)
• Düsseldorf, Nordrhein- Westfalen
Beratungs-/ Consultingtätigkeiten
[. .. ] including reconciliation of GAAP differences, while maintaining tax provision memoranda and supporting documentation to ensure compliance with internal controls, including SOX documentation and audit processes. Act as [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] the key client contact, effectively communicating with clients and building strong relationships. Process Improvement Compliance: Identify and support the implementation of process improvements in tax provision and compliance functions, while monitoring and managing the implications of new accounting standards and regulatory changes, including BEPS Pillar Two. Coordinate the preparation of tax account reconciliations and [. .. ] partnering with internal tax, accounting, and finance teams, as well as external service providers. Mentor and develop junior staff on ASC 740, IAS 12, and other key tax concepts, providing performance feedback, and ensuring the highest quality standards while developing team talent at all levels. Develop and lead onshore/ offshore teams for seamless client service delivery, help set engagement strategies, connect clients with EY subject matter experts, and serve as an escalation point for client and internal teams. Experience in US [. .. ] all applications. Let us know in good time if we can help you by offering an accessible application process. Any questions? Just call +49 6196 996 10005 and our Recruitment Center will be happy to help. #J-18808-Ljbffr 70212312 [. .. ]
Job am 20.11.2025 bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
Beratungs-/ Consultingtätigkeiten
Sabbaticals
[. .. ] Analyse des Reifegrads von Kundenservice-Organisationen entlang verschiedener Dimensionen, wie z. B. Strategie, Prozesse, Organisation und Technik Du konzeptionierst strategische Zielbilder für Kundenservice-Organisationen Du analysierst Customer Service Journeys [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] und Contact Center Performance KPIs Du planst Maßnahmen zur Verbesserung der Customer Experience und Service Exzellenz und/oder der Kosteneffizenz im Kundenservice, z. B. durch den Einsatz KI-gestützter Technologien oder Robotic Process Automation Du führst die Anforderungsaufnahme, Anbieterauswahl und agile Implementierung von innovativen IT-Lösungen im Kundenservice-von Chat-bzw. Voice-Bots bis [. .. ]
Job am 17.11.2025 bei Jobleads gefunden
Account Executive Public Sector DEFENSE OR SOCIAL SECURITY
• Düsseldorf, Nordrhein- Westfalen
[. .. ] source solutions, including, , , and. More than 60 of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere from [...]
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[...] the data center to the cloud, to the edge and beyond. SUSE puts the open back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow. For more information, visit. Account Executive Public Sector DEFENSE [. .. ] activities to refine sales strategies and stay competitive. Consistently maintain CRM hygiene by updating all activity, opportunities deals regularly-to manage the sales pipeline, provide accurate sales forecasts, and track performance. Serve as the primary point of contact for customers, managing all aspects of the sales process from initial contact, through negotiation and closing of complex sales deals, to handover to Customer Success for implementation and post-sale support, ensuring long-term value based relationships. Partner with the SUSE ecosystem of partners to enhance and bundle solution offerings, [. .. ]
Job am 14.11.2025 bei Jobleads gefunden
German Customer Support Representative Lisbon, Portugal (Relocation Provided)
• Düsseldorf, Nordrhein- Westfalen
[. .. ] providing exceptional service all while enjoying the relaxed lifestyle and unique charm of Lisbon. About the Role As a German Customer Support Representative, you will be the [...]
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[...] first point of contact for customers of leading international brands. Youll handle inquiries, provide guidance, and ensure that every customer receives a positive and efficient experience. Youll work alongside colleagues from all over the world in a professional, supportive, and dynamic environment designed for growth. What We Offer Relocation package flight to Lisbon, airport pick-up, and accommodation support to help you settle in smoothly Competitive salary and monthly performance bonuses Comprehensive paid training no previous experience required Private health insurance Career development opportunities and internal mobility across departments Modern, multicultural office with a friendly and inclusive atmosphere Life in Lisbon Lisbon is one of Europes most exciting capitals a city where innovation meets tradition. Enjoy breathtaking views from its famous hills, explore historic neighborhoods filled with music and color, or relax by the Atlantic coast just minutes from the city center. With more than 300 days of sunshine each year, delicious cuisine, and a welcoming international community, Lisbon offers the perfect balance between career growth and quality of life. Who You Are Fluent in German (C1 or native level) and proficient in English Customer-oriented, empathetic, and proactive Excited to live [. .. ]
Job am 25.10.2025 bei Jobleads gefunden
IT Service Delivery Manager-Workplace, Data Center and Cloud Services
• Düsseldorf, Nordrhein- Westfalen
Beratungs-/ Consultingtätigkeiten
Overview We are expanding our IT Infrastructure Services team and are looking for an IT Service Delivery Manager-Workplace, Data
Center and Cloud Services. In this role, you will report [...]
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[...] directly to the Team Lead IT Infrastructure Services and take responsibility for managing multiple IT vendors that deliver services across the Workplace and Data Centre Cloud Services Towers. You will ensure the reliable operation of these technologies, contribute to group-wide [. .. ] learning and foster a collaborative workplace that supports both your personal and professional development. What We Can Offer As our IT Service Delivery Manager, you will oversee multi-vendor service performance by ensuring effective vendor management, performance monitoring and service delivery improvements. You will collaborate with internal teams across various Intersnack locations and work closely with external contractors and third-party service providers, maintaining consistent, high-quality service delivery. A key part of your role will be monitoring infrastructure-related SLAs [. .. ] assure scalability and meet our evolving business needs. How you will spend your time as our IT Service Delivery Manager-Workplace, Data Center and Cloud Services Act as the primary contact between IT vendors and internal stakeholders, ensuring effective communication and collaboration. Lead structured vendor performance reviews, addressing issues promptly and escalating unresolved matters when required. Monitor SLA fulfilment and document service performance through accurate, well-maintained Service Review Reports. Facilitate regular service review meetings with vendors, project teams and internal [. .. ]
Job am 25.10.2025 bei Jobleads gefunden
IT Service Delivery Manager Network and Security
• Düsseldorf, Nordrhein- Westfalen
Beratungs-/ Consultingtätigkeiten
We want you to grow with us We are expanding our IT Infrastructure Services team and are looking for an IT Service Delivery Manager-Workplace, Data
Center and Cloud Services. [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] In this role, you will report directly to the Team Lead IT Infrastructure Services and take responsibility for managing multiple IT vendors that deliver services across the Workplace and Data Centre Cloud Services Towers. You will ensure the reliable operation of these technologies, contribute to group-wide [. .. ] learning and foster a collaborative workplace that supports both your personal and professional development. What we can offer As our IT Service Delivery Manager, you will oversee multi-vendor service performance by ensuring effective vendor management, performance monitoring and service delivery improvements. You will collaborate with internal teams across various Intersnack locations and work closely with external contractors and third-party service providers, maintaining consistent, high-quality service delivery. A key part of your role will be monitoring infrastructure-related SLAs [. .. ] scalability and meet our evolving business needs. How you will spend your time as our next IT Service Delivery Manager-Workplace, Data Center and Cloud Services Act as the primary contact between IT vendors and internal stakeholders, ensuring effective communication and collaboration. Lead structured vendor performance reviews, addressing issues promptly and escalating unresolved matters when required. Monitor SLA fulfilment and document service performance through accurate, well-maintained Service Review Reports. Facilitate regular service review meetings with vendors, project teams and internal [. .. ]
Job am 21.10.2025 bei Jobleads gefunden
Controller FP A Projects Processes (mfd)
• Düsseldorf, Nordrhein- Westfalen
[. .. ] closure tasks to ensure high quality of data transfer to parent company in time Fiscal Year end process incl. Restatement of PY results supporting Std. Cost Restatement [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Guide through monthly performance review meeting Support in internal cross-departmental Controlling/ Finance projects Drive digital transformation/ automation of Controlling processes Work closely together with internal IT external consultants Contact person for auditors (Gu V Einzelabschluss/ financial statement of Grohe AG) other internal departments (e. g Accounting SCM) Responsible for updating relevant master data (e. g cost center profit center master data hierarchies) Your profile: Bachelors or masters degree in economics with a focus on finance accounting or controlling business information systems/ IT Work experience in above mentioned areas for at least 3 years Excellent communication and analytical skills with a proactive approach Affinity for numbers IT a [. .. ]
Job am 18.10.2025 bei Jobleads gefunden
Station Maintenance Manager-DUS
• Düsseldorf, Nordrhein- Westfalen
[. .. ] line maintenance providers. Were now looking for a Station Maintenance Manager to lead our team in Düsseldorf (DUS) . If youre an experienced professional ready to take [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] ownership of station performance, drive quality, and lead a motivated team, this could be your next step. Your Mission As Station Maintenance Manager, youll be the driving force behind the success of our Düsseldorf station ensuring smooth daily operations, maintaining the highest standards of safety and quality, and leading your team to deliver outstanding [. .. ] and inspire a team of licensed engineers, mechanics, and support staff. Oversee all maintenance operations, ensuring efficiency, safety, and compliance with EASA Part145 standards. Act as the main point of contact for our airline customers, ensuring strong relationships and toptier service delivery. Manage resources and budgets, keeping operations smooth and costefficient. Promote continuous improvement, implementing new ideas and processes to raise quality and productivity. Foster a safetyfirst culture, ensuring adherence to all regulatory requirements and company standards. What You Bring Certificate/ [. .. ]
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Häufig gestellte Fragen
Wieviel verdient man als Contact Center Performance pro Jahr?
Als Contact Center Performance verdient man zwischen EUR 30.000,- bis EUR 50.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Contact Center Performance Jobs in Düsseldorf bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 39 offene Stellenanzeigen für Contact Center Performance Jobs in Düsseldorf.
Wieviele Unternehmen suchen nach Bewerbern für Contact Center Performance Jobs in Düsseldorf?
Aktuell suchen 8 Unternehmen nach Bewerbern für Contact Center Performance Jobs in Düsseldorf.
Welche Unternehmen suchen nach Bewerbern für Contact Center Performance Stellenangebote in Düsseldorf?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Contact Center Performance Stellenangebote in Düsseldorf:
- Amazon Helmstedt GmbH (2 Jobs)
- Talent World Group (1 Job)
- WHU Otto Beisheim School of Management (1 Job)
- Huawei Europe (1 Job)
- TetriQ Solutions (1 Job)
- Elusav Recruitment (1 Job)
Zu welchem Berufsfeld gehören Contact Center Performance Jobs in Düsseldorf?
Contact Center Performance Jobs in Düsseldorf gehören zum Berufsfeld Telefon & Call-Center.
