164 Jobs für Contact Center Solutions in Berlin
Stellenangebote Contact Center Solutions in Berlin Jobs
Job vor 11 Tagen bei StepStone gefunden
Tieto Germany GmbH
• Regensburg, Berlin, Linz, Wien, Graz
Führungs-/ Leitungspositionen Beratungs-/ Consultingtätigkeiten Homeoffice möglich
Work-Life-Balance
[. .. ] create impactful yet intuitive digital solutions that empower people and move businesses forward. In this role, your focus is the design, positioning, pre-sale support and technical shaping [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] of modern contact center solutions. You will work closely with sales, delivery teams, and customers to design scalable, integrated, and operationally sound customer service platforms based on Genesys, Novomind and Microsoft Dynamics 365 Contact Center. Act as the Lead Solution Architect in pre-sales engagements for contact center projects Design end-to-end contact center [. .. ]
Job am 21.03.2026 bei StepStone gefunden
Tieto Germany GmbH
Senior Contact Center Solution Architect/ Pre-Sales Lead (m/f/d) - Tieto Tech Consulting
• Berlin, Regensburg
Führungs-/ Leitungspositionen Beratungs-/ Consultingtätigkeiten Homeoffice möglich
Work-Life-Balance
[. .. ] create impactful yet intuitive digital solutions that empower people and move businesses forward. In this role, your focus is the design, positioning, pre-sale support and technical shaping [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] of modern contact center solutions. You will work closely with sales, delivery teams, and customers to design scalable, integrated, and operationally sound customer service platforms based on Genesys, Novomind and Microsoft Dynamics 365 Contact Center. Act as the Lead Solution Architect in pre-sales engagements for contact center projects Design end-to-end contact center [. .. ]
Job vor 14 Tagen bei JobMESH gefunden
Concentrix Global Services GmbH
• State of Berlin
Work-Life-Balance
[. .. ] and English? Then this job is just right for you. In this position as Dutch Online Marketing Sales Agent (m/f/d) , you will be the first point [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] of contact for various customer enquiries, whether by phone, email or chat. With the following conditions:Start at the next possible date full-time at our location in Berlin-Andreasstraße 10 Monday-Friday from 8.45 a. m. -5.15 p. m. Support languages: Dutch (C1) and English (B2) a fix Salary: EUR2750 [. .. ] you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills. Would like to become an expert on all Social Media Account Advertising solutions. Own strong analytical, organizational and creative thinking skills. Have excellent communication, interpersonal, and customer service skills. Can guarantee a Fulltime valid working visa for Germany-no student visa accepted. Ideally you already have:Experience in social media and/or digital marketing. Strong sales-oriented outlook, entrepreneurial thinking and go the extra [. .. ] authorized to work in Germany will be considered for this position. Concentrix Global Services Gmb HAndreasstraße 1010243 Berlin jobs. concentrix. com/global/ de Concentrix Global Services Gmb H https:/ / files. relaxx. center/ kcenter-google-postings/ kc-13165/ logogoogle. png 2026-04-24T20:59:59.999Z FULLTIMEEURYEAR 36600.0 44736.0 2026-03-25Berlin 10115 52.532614 13.3777035 DUBLETTEOVERRIDE 85638671 [. .. ]
Job vor 7 Tagen bei Neuvoo.com gefunden
IT Internet Karriere
Senior Contact Center Solution Architect/ Pre-Sales Lead (m/f/d) - Tieto Tech Consulting
• Berlin
Führungs-/ Leitungspositionen Beratungs-/ Consultingtätigkeiten
Tieto is a leading software and digital engineering services company with global market reach and capabilities. We provide customers across different industries with mission-critical
solutions through our specialized software businesses [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Tieto Caretech, Tieto Banktech. . . 86354927 [. .. ]
Job vor 14 Tagen bei F.A.Z. Stellenmarkt gefunden
Concentrix Global Services GmbH
Dutch English Sales Agent (m/f/d) Social Media Support
• 10115, Berlin
Work-Life-Balance
[. .. ] and English? Then this job is just right for you. In this position as Dutch Online Marketing Sales Agent (m/f/d) , you will be the first point [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] of contact for various customer enquiries, whether by phone, email or chat. With the following conditions:Start at the next possible date full-time at our location in Berlin-Andreasstraße 10 Monday-Friday from 8.45 a. m. -5.15 p. m. Support languages: Dutch (C1) and English (B2) a fix Salary: EUR2750 [. .. ] you should have a commercial mindset, be strongly sales driven, and possess entrepreneurial thinking and strong influential skills. Would like to become an expert on all Social Media Account Advertising solutions. Own strong analytical, organizational and creative thinking skills. Have excellent communication, interpersonal, and customer service skills. Can guarantee a Fulltime valid working visa for Germany-no student visa accepted. Ideally you already have:Experience in social media and/or digital marketing. Strong sales-oriented outlook, entrepreneurial thinking and go the extra [. .. ] authorized to work in Germany will be considered for this position. Concentrix Global Services Gmb H Andreasstraße 10 10243 Berlinjobs. concentrix. com/global/ de Concentrix Global Services Gmb H https:/ / files. relaxx. center/ kcenter-google-postings/ kc-13165/ logogoogle. png2026-04-24T20:59:59.999Z FULLTIMEEURYEAR 36600.0 44736.02026-03-25Berlin 1011552.532614 13.3777035. Verkoopkansen identificeren en je zakelijke contacten de beste oplossing bieden. Marketingcampagnes analyseren namens je klanten. Digitale campagnes opzetten en het succes ervan nauwgezet monitoren. . Beschikt over sterke analytische, [. .. ]
Job am 28.12.2025 bei Regio-Jobanzeiger gefunden
GCP Grand City Property
Digital Project Manager (m/f/d)
• 13509, Berlin
Work-Life-Balance
[. .. ] the living space and the living environment step by step, ensure that good, affordable living space is created and maintained and thus create a high level of [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] tenant satisfaction through contact at eye level. We act reliably, think long-term, find solutions and promote community-both internally and externally. We offer our employees a wide range of development opportunities and attach great importance to mutual respect and appreciative cooperation. GCP Grand City Property https:/ / files. relaxx. center/ kcenter-google-postings/ kc-9806/ logogogle. png 2025-08-02T20:59:59.999Z FULLTIME EUR YEAR 50000.0 70000.0 2025-06-03 Berlin 13509 Wittestraße 30 52.580261 13.2933421 Digital Project Manager (m/f/d) Festanstellung Vollzeit GCP Grand City Property Berlin Digital Digitalisierung IT ITler Informatics Informatik Manager Projektmanager [. .. ]
Neu Job vor 6 Std. bei Jobleads gefunden
• Berlin
Führungs-/ Leitungspositionen Beratungs-/ Consultingtätigkeiten
Jobticket
[. .. ] by millions of clients. We are committed to diversity, inclusion, and creating outstanding career paths for talented engineers from around the world. Our teams work in agile [...]
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[...] setups and build solutions for our global #Global Hausbank from the heart of Germanys tech ecosystem. Tribe Services for our Commercial Banking Tribe Domain You will join the Commercial Banking Tribe Domain, the digital engine behind Deutsche Banks small and mediumsized enterprise (SME) business in Germany, one of the banks strongest growth areas. [. .. ] nutrition. Socially connected Networking opens up new perspectives, helps us thrive professionally and personally as well as strengthens our selfconfidence and wellbeing. You can benefit from PME family service, Fitness Center Job, flexible working (e. g parttime, hybrid working, job tandem) as well as an extensive culture of diversity, equity and inclusion. Financially secure We provide you with financial security not only during your active career but also for the future. You can benefit from offerings such as pension plans, banking services, company bicycle or Deutschlandticket. Since our offerings slightly vary across locations, please contact your recruiter with specific questions. This job is available in full and parttime. In case of any recruitment related questions, please get in touch with Binh Bui. Contact Binh Bui: +49 30 34073081 We strive for a culture in which we are empowered to excel together every day. This includes [. .. ]
Neu Job vor 6 Std. bei Jobleads gefunden
Customer Engineer Infrastructure Azure Monitor Bilingual (German and English) (m/F. D)
• Berlin
[. .. ] leader that powers the worlds best brands, today and into the future. Were solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] solutions, were the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new gamechanging careers in over 70 countries, attracting the best talent. Concentrix Technical Products and Services team is the driving force behind Concentrixs transformation, data, and [. .. ] world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And were proud to be recognized with awards such as Worlds Best Workplaces, Best Companies for Career Growth, and [. .. ]
Neu Job vor 6 Std. bei Jobleads gefunden
• Berlin
Jobticket
[. .. ] building a diverse workforce and to creating excellent opportunities for talented engineers and technologists. Our tech teams and business units use agile ways of working to create [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] #Global Hausbank solutions from our home market. Shared Applications and Services (SAS) came to life in 2023 as a direct result of the initiative of organizing shared assets in the bank, like Workflow Platforms, Document Systems, Process Automations, etc. The Workflow Tribe is a core domain within SAS, responsible for delivering scalable, secure, [. .. ] nutrition. Socially connected networking opens up new perspectives, helps us thrive professionally and personally as well as strengthens our selfconfidence and wellbeing. You can benefit from PME family service, Fitness Center Job, flexible working (e. g. parttime, hybrid working, job tandem) as well as an extensive culture of diversity, equity and inclusion. Financially secure we provide you with financial security not only during your active career but also for the future. You can benefit from offerings such as pension plans, banking services, company bicycle or Deutschlandticket. This job is available in full and parttime. In case of any recruitment related questions, please get in touch with Binh Bui. Contact Binh Bui: +49 30 34073081 Wir streben eine Unternehmenskultur an, in der wir gemeinsam jeden Tag das Beste geben. Dazu gehören verantwortungsvolles Handeln, wirtschaftliches Denken, Initiative ergreifen und zielgerichtete Zusammenarbeit. Gemeinsam teilen und feiern wir die Erfolge unserer Mitarbeiterinnen. Gemeinsam sind wir die Deutsche Bank Gruppe. Wir begrüßen Bewerbungen von [. .. ]
Neu Job vor 6 Std. bei Jobleads gefunden
Forward Deployed Engineer, VoIP
• Berlin
[. .. ] teams to align architectures, test plans, and operational procedures. Support partner enablement: help telephony partners integrate with Parloa, resolve escalations, and improve repeatability through patterns, tooling, and [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] documentation. Engineer pragmatic solutions: build small utilities, scripts, or lightweight services when needed to validate assumptions, automate diagnostics, or close integration gaps. Raise the bar on reliability: define best practices for NAT traversal, resiliency, monitoring, and incident response in telephony-connected deployments. Shape the product: translate field learnings into clear feedback for core engineering, [. .. ] environments. Solid understanding of signaling vs. media flows, common failure modes, and diagnostic approaches (logs, SIP traces, packet captures) . Practical experience working with SIP trunking providers, SBCs, enterprise PBX/ contact center setups, or similar telecom infrastructure. Comfort operating in ambiguous, high-responsibility situationsable to own issues end-to-end and drive them to resolution with multiple stakeholders. Ability to communicate clearly with both engineers and nontelephony stakeholders, turning complex callflow topics into actionable decisions. Builder mindset: you dont just explain problemsyou [. .. ]
Neu Job vor 6 Std. bei Jobleads gefunden
• Berlin
[. .. ] leader that powers the worlds best brands, today and into the future. Were solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] solutions, were the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrixs transformation, [. .. ] world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And were proud to be recognized with awards such as Worlds Best Workplaces, Best Companies for Career Growth, [. .. ]
Neu Job vor 6 Std. bei Jobleads gefunden
Solution Architect for Dynamics 365 Customer Engagement and Power Platform (m/f/D)
• Berlin
[. .. ] leader that powers the worlds best brands, today and into the future. Were solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] solutions, were the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology [. .. ] with your direct manager and/or direct reports. Qualifications 10+ years of experience in cloud technologies, IT consulting/ support, or systems administration. Expert knowledge of Dynamics 365 Customer Service and Contact Center. Advanced knowledge in Dynamics 365 Field Service and connected components. Experience with integrating data using Dataverse and other sources. Strong proficiency in developing and optimizing D365 CE apps and Power Platform. Fluent in German and English (oral and written communication) . Strong organizational, technical writing, presentation, and training skills. Desirable [. .. ]
Neu Job vor 6 Std. bei Jobleads gefunden
• Berlin
[. .. ] leader that powers the worlds best brands, today and into the future. Were solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] solutions, were the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Catalyst team is the driving force behind Concentrixs transformation, data, and technology [. .. ] world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Join us and be part of this journey towards greater opportunities and brighter futures. Key Responsibilities Engineer and maintain production-grade Power Shell automation (functions, modules, packaging, versioning, release management) with an emphasis on [. .. ]
Neu Job vor 6 Std. bei Jobleads gefunden
Senior Azure Hybrid Infrastructure Engineer-Azure Local CSA (m/f/D)
• Berlin
[. .. ] leader that powers the worlds best brands, today and into the future. Were solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] solutions, were the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrixs transformation, [. .. ] world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And were proud to be recognized with awards such as Worlds Best Workplaces, Best Companies for Career Growth, [. .. ]
Job gestern bei Jobleads gefunden
• Berlin
Sabbaticals
[. .. ] in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where youre from or what you believe in, we build, we deliver, we lead. We are Delivery Hero. Job Description We are on the lookout for a Principal, Total Rewards to join the Total Rewards Center of Excellence in Berlin on our journey to always deliver amazing experiences. Support the development and implementation of Delivery Heros global reward philosophy and strategy Shape and own our global job architecture and compensation frameworks, ensuring scalability, market alignment, and internal equity Lead data-driven reward insights, translating complex datasets [. .. ] with equal qualifications will be given preferential consideration. Youre welcome to share your pronouns (he/ she/ they) right from the start so we can address you respectfully from our first contact. #J-18808-Ljbffr 87088716 [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
Senior Forward Deployed Engineer (AI Agent) - Germany
• Berlin
Berlin, Germany (Hybird) Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the
contact center. Our platform combines [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Crestas co-founder and chairman is Sebastian [. .. ] AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable. As an AI Agent Engineer, youll be at the forefront of deploying AI agents that address real-world challenges. In this role, you will work closely with customers as well as our software and machine learning engineers, ensuring high-impact AI Agent [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
• Berlin
Jobticket
[. .. ] Developer (f/m/x) , you will embody the you build it, you run it principle. You will take full ownership of the software lifecycle, from designing and coding [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] elegant solutions to deploying and maintaining them in our production environment. You will be a technical pillar within your squad, driving the implementation of scalable, resilient solutions and acting as a role model for modern engineering excellence. Your Key Responsibilities Design, develop, and maintain robust Java/ Spring (Boot) applications, taking full ownership [. .. ] nutrition. Socially connected Networking opens up new perspectives, helps us thrive professionally and personally as well as strengthens our selfconfidence and wellbeing. You can benefit from PME family service, Fitness Center Job, flexible working (e. g parttime, hybrid working, job tandem) as well as an extensive culture of diversity, equity and inclusion. Financially secure We provide you with financial security not only during your active career but also for the future. You can benefit from offerings such as pension plans, banking services, company bicycle or Deutschlandticket. Since our offerings slightly vary across locations, please contact your recruiter with specific questions. This job is available in full and parttime. In case of any recruitment related questions, please get in touch with Binh Bui. Contact Binh Bui: +49 30 34073081 Wir streben eine Unternehmenskultur an, in der wir gemeinsam jeden Tag das Beste geben. Dazu gehören verantwortungsvolles [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
Consultant SAP BTP Agentic AI (all genders) BCG Platinion
• Berlin
Beratungs-/ Consultingtätigkeiten
[. .. ] you want to use AI and SAP technology to transform the way companies work, make decisions, and grow? Then join us in shaping the next generation of [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] intelligent, platform-based solutions on SAP BTP. Youll develop agent-based applications, integrated architectures, and scalable systems that rethink business processes and drive real business impact. Together with Boston Consulting Group, you support our clients from the initial strategic idea through to technical implementationfrom the boardroom to the codebasewith a focus on AI-driven [. .. ] explore and perfect your own strengths. Our modern structures enable you to stay focused, this includes for example easy travel booking, an excellent back-office support and a comprehensive Knowledge Center. Participate in regular team events and office Fridays to foster a strong and collaborative team network. Become a part of our team BCG Platinion is an Equal Opportunity Employer and actively promotes diversity and inclusion. We consider all qualified applicants regardless of ethnic and social background, age, gender, sexual identity, religion, ideology or disability. Apply now with your CV, a meaningful project list and all relevant references via our online portal or contact David Körte (+49 221 58958-555) if you have any questions. Further information at #BCG Platinion #J-18808-Ljbffr 86992895 [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
• Berlin
[. .. ] Linux OS (preferred) Familiarity with version control systems like git Knowledge of Object Oriented Industrial Programming (OOIP) Experience managing software development, including designing, developing, integrating, troubleshooting, and [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] optimizing various automation solutions Strong project management skills, including onsite commissioning and SAT processes Excellent problemsolving and communication skills across diverse cultural contexts Familiarity with international safety machinery standards and certification processes Experience with automation solutions like conveyors, sorters, and robotic work cells Write requirements and technical specifications Conduct regular technical reviews and reporting [. .. ] software of new techs made by vendors and how to integrate them in the AMZL Software Architecture. Coordinate the tests and commission of the developed software in the AMZL Innovation Center. Qualifications Bachelors degree in Computer Science, Automation Engineering, Mechatronics Engineering, Electrical Engineering, or equivalent Experience with designing and creating architecture for scalable Industrial Automation Systems using modern software design patterns Proficiency in at least one Object Oriented programming (OOP) language: C++, C #, Java, Python, Ruby, etc. Experience coding and [. .. ] the interview or onboarding process, please visit https:/ / amazon. jobs/ content/ en/ how-we-hire/ accommodations for more information. If the country/ region youre applying in isnt listed, please contact your Recruiting Partner. #J-18808-Ljbffr 87001320 [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
Cloud Support Engineer (German English speaking) , Support Engineering (German English speaking)
• Berlin
[. .. ] foremost this is a customer support role in the Cloud. On a typical day, a Support Engineer will be primarily responsible for solving customers cases through a [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] variety of customer contact channels which include telephone, email, and web/ live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/ mentor new hires, develop present training, partner with development teams on [. .. ] and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
Product Manager-(Logistics, Service Support Experience)
• Berlin
Sabbaticals
[. .. ] in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where youre from or what you believe in, we build, we deliver, we lead. We are Delivery Hero. Job Description We are on the lookout for a Product Manager-(Logistics, Service Support Experience) to join [. .. ] customers, riders and vendors across Delivery Heros 70+ markets. You will own the crucial first steps of our support experience. When customers, riders, or vendors reach out to our Help Center, they are often frustrated and looking for immediate answers. Your goal is to build a fast, intuitive, and comforting selfservice journey that solves their problem right away or smoothly guides them to the right resolution. You will lead the Help Center Home squad. Your team focuses on the knowledge base [. .. ] Build intuitive flows that solve problems directly or seamlessly redirect users to human agents when necessary. Drive product and business metrics. You will own and improve key squad KPIs, including Contact Rate, Self Service Rate, Deflection Rate, and CSAT. Balance new features with technical health. Ruthlessly prioritize your roadmap to improve the user experience while maintaining system reliability (loading times, error rates, and uptime) . Collaborate with AI Agent squads to drive deeper, seamless integration of AI capabilities into the user [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
Cloud Support Associate (German English speaking)
• Berlin
[. .. ] foremost this is a customer support role in The Cloud. On a typical day, a Support Engineer will be primarily responsible for solving customers cases through a [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] variety of customer contact channels which include telephone, email, and web/ live chat. You will apply advanced troubleshooting techniques to provide tailored solutions for our customers and drive customer interactions by thoughtfully working with customers to dive deep into the root cause of an issue. Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/ mentor new hires, develop present training, partner with development teams on [. .. ] and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. Youll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
System Development Engineer (with PLC programming) , WW AMZL Innovation Engineering
• Berlin
[. .. ] Linux OS (preferred) Familiarity with version control systems like git Knowledge of Object Orientated Industrial Programming (OOIP) Experience managing software development, including designing, developing, integrating, troubleshooting, and [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] optimizing various automation solutions Strong project management skills, including onsite commissioning and SAT processes Excellent problemsolving and communication skills across diverse cultural contexts Familiarity with international safety machinery standards and certification processes Experience with automation solutions like conveyors, sorters, and robotic work cells Write requirements and technical specifications Conduct regular technical reviews and reporting [. .. ] software of new techs made by vendors and how to integrate them in the AMZL Software Architecture. Coordinate the tests and commission of the developed software in the AMZL Innovation Center. Qualifications Knowledge of systems engineering fundamentals (networking, storage, operating systems) Experience (noninternship) in professional software development Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems Experience in networking, storage systems, operating systems and handson systems engineering Experience programming with at least one modern language such [. .. ] the interview or onboarding process, please visit https:/ / amazon. jobs/ content/ en/ how-we-hire/ accommodations for more information. If the country/ region youre applying in isnt listed, please contact your Recruiting Partner. #J-18808-Ljbffr 87001696 [. .. ]
Job vor 3 Tagen bei Jobleads gefunden
Senior Sales Manager Pflegeeinrichtungsketten (m/w/d) Recare Berlin, Germany
• Berlin
[. .. ] of the leading German Health Tech companies, we redefine discharge management technology-driven, patient-centered, and free of bureaucracy. In addition to our market-leading Saa S platform, we develop [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] AI solutions that radically simplify processes in clinics and for follow-up care providers, relieve professionals, and refocus on the patients. Today, we connect two-thirds of all German hospitals with over 650 rehabilitation clinics and 25, 000 care and homecare providers. Currently, with around 70 employees, we continue to grow and [. .. ] (m/f/d) who will be responsible for sales of our extensive product portfolio for the recipient side of our marketplace and lead it to success. You will be in contact with both large care chains and smaller provider networks and convince them of the added value of our product. Your business partners are usually the management of the facilities as well as purchasing managers and controllers. We also value close collaboration between our sales, product development, and marketplace operations teams to maintain the best internal interfaces and keep customer satisfaction at the center of our work. What to expect as our (Senior) Sales Manager (m/f/d) : Work with purpose Your work truly impacts patients and medical professionals in healthcare. Corporate culture We rely on flat hierarchies that promote high performance and a strong team dynamic. We foster a culture of mutual [. .. ]
Job vor 4 Tagen bei Jobleads gefunden
Senior Azure Backup Storage Engineer-Azure Local CSA
• Berlin
[. .. ] leader that powers the worlds best brands, today and into the future. Were solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] solutions, were the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrixs transformation, [. .. ] world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And were proud to be recognized with awards such as Worlds Best Workplaces, Best Companies for Career Growth, [. .. ]
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Häufig gestellte Fragen
Wieviel verdient man als Contact Center Solutions pro Jahr?
Als Contact Center Solutions verdient man zwischen EUR 50.000,- bis EUR 75.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Contact Center Solutions Jobs in Berlin bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 164 offene Stellenanzeigen für Contact Center Solutions Jobs in Berlin.
Wieviele Unternehmen suchen nach Bewerbern für Contact Center Solutions Jobs in Berlin?
Aktuell suchen 45 Unternehmen nach Bewerbern für Contact Center Solutions Jobs in Berlin.
Welche Unternehmen suchen nach Bewerbern für Contact Center Solutions Stellenangebote in Berlin?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Contact Center Solutions Stellenangebote in Berlin:
- Deutsche Bank (33 Jobs)
- Concentrix Global Services GmbH (5 Jobs)
- Corning Incorporated (3 Jobs)
- Horvth Partners (3 Jobs)
- Tieto Germany GmbH (2 Jobs)
- 0010 Deutsche Bank Aktiengesellschaft (2 Jobs)
Zu welchem Berufsfeld gehören Contact Center Solutions Jobs in Berlin?
Contact Center Solutions Jobs in Berlin gehören zum Berufsfeld Telefon & Call-Center.
