13 Jobs für Contact Center Solutions in Essen
Stellenangebote Contact Center Solutions in Essen Jobs
Job am 13.03.2026 bei Jobleads gefunden
• Essen, Nordrhein- Westfalen
[. .. ] and map customer needs, identifying ways to improve tool adhesion and experience. Responsibilities Collaborate with AI Engineers and Project Managers to understand and articulate the capabilities of [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] current and future contact center solutions Analyze and document business requirements for contact center teams, translating them into technical specifications for low-code tool customization Provide support for tool utilization and engage in prompt engineering to ensure solutions are effectively customized and aligned with business requirements Configure AI-based applications, including support for Prompt Engineering and [. .. ]
Job am 08.01.2026 bei Jobleads gefunden
• Essen, Nordrhein- Westfalen
Beratungs-/ Consultingtätigkeiten
Sabbaticals Jobticket Work-Life-Balance
[. .. ] but for real. We also happen to grow future leaders. People who share the same vision for the future. People with sharp minds who come up with [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] new yet workable solutions. People who are tenacious and want to change things for the better. People who take pleasure in our open, diverse and feedback-oriented culture. Sounds like you? Why wait. The time is now. LETS CHANGE ENERGY. FOR REAL. What youll do Do you enjoy solving challenging problems? As an ECON [. .. ] discounts, special insurance policies and much more Health and Vitality: Large selection of fresh food and beverages in our subsidized bistro and canteen, various health offers (e. g. physiotherapy, fitness center, flu vaccinations, mental healthcare) , access to sponsored membership of Urban Sports Club Mobility Package: From a mobility budget, private car or bicycle leasing to subsidized job tickets Central location: Very good public transport connections, free parking and charging stations for e-vehicles Family service support: In all life situations [. .. ] will reach out to you. The most important information at a glance Employment type Full or part time Work Model Hybrid Company E. ON Inhouse Consulting Gmb H Job number 222707 Contact Register and apply What youll do Do you enjoy solving challenging problems? As an ECON Senior Consultant, demanding projects will familiarize you with the entire spectrum of the energy value chain and you will be working on E. ON Groups top priority topics. As a member of an international team, [. .. ]
Job am 22.02.2026 bei Neuvoo gefunden
Atlas Copco
• Essen, North Rhine- Westphalia
Work-Life-Balance
[. .. ] As a Business Development Manager Defense (m/w/d) , your mission is to increase the sales, market share, and brand presence for the Defense Sub-Segments across the Customer [...]
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[...] Center Central Europe in line with our vision and strategy to become #1 provider for Smart Factory Tightening Solutions. This shall be achieved by working together with the local customer centers ensuring they know where to go, what to do, and how to do it to successfully develop this business. As these sub-segments get major governmental investments, you will initiate, drive and develop the business in the customer [. .. ] Create awareness within the segment for Atlas Copco: e. g. on fairs, techdays, key-note speeches on events. Identify customer needs, initiate product development and be the divisional point of contact for the segments with our Product Company. Map and identify channel partners to implement a successful channel strategy. Work in close cooperation with Division (Global BDM Defense) and Application Center (ACE) . Be the ambassador for the main Key Accounts with headquarters in your region, knowing the main stakeholders, and [. .. ]
Job am 24.01.2026 bei Neuvoo gefunden
TELUS International
• Essen, North Rhine- Westphalia
Homeoffice möglich
[. .. ] agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the worlds largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service-all backed by TELUS, our multi-billion dollar [. .. ]
Job am 27.11.2025 bei Neuvoo gefunden
TELUS International
• Essen, North Rhine- Westphalia
Homeoffice möglich
[. .. ] Unterstützungsbedarf im Zusammenhang mit Schwerbehinderungen, setzen sich unsere engagierten Mitarbeiter:innen aktiv für dein Wohlbefinden ein. Über uns: Ausgezeichneter Kundenservice ist seit jeher unsere Leidenschaft mit dem Zusammenschluss [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] von Competence Call Center und TELUS International im Jahr 2020 sind wir den nächsten Schritt gegangen. Nun bieten international über 70.000 Teammitglieder in über 50 Sprachen Kundenservice auf höchstem Niveau und das für weltweit agierende und angesehene Partner wie Google, Fitbit, Airbnb und Riot. Arbeitgeber mit Chancengleichheit TELUS International ist stolz darauf, ein [. .. ] agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the worlds largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service-all backed by TELUS, our multi-billion dollar [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Essen, North Rhine- Westphalia
Führungs-/ Leitungspositionen
[. .. ] agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the worlds largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service-all backed by TELUS, our multi-billion dollar [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Essen, North Rhine- Westphalia
Führungs-/ Leitungspositionen
[. .. ] and in a timely manner Establish performance objectives for all resources Recommend, implement and ensure that processes being utilized follow industry best practices Conduct impact and trend [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] analysis to recommend solutions that drive cost effective strategies Coordinate and align with Operations WFM Leadership on scope, processes and guidelines Work with Customer on initiatives to support new business growth Guarantee proper escalation paths are followed Develop WFM staff on functional area of expertise What we expect: At least three 3 years of Workforce Management experience within the call center/ customer service industry Experience managing a team Specialist in workforce management processes, concepts and principles (i. e. Staffing projections, scheduling, service level analysis, metrics monitoring) Strong knowledge of call center operations and organization Above average knowledge on MS Office Applications ( i. e. MS Word, Excel ) Google suite package [. .. ] agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the worlds largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service-all [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Essen, North Rhine- Westphalia
[. .. ] agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the worlds largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service-all backed by TELUS, our multi-billion dollar [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Essen, North Rhine- Westphalia
Führungs-/ Leitungspositionen
[. .. ] agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the worlds largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service-all backed by TELUS, our multi-billion dollar [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Essen, North Rhine- Westphalia
[. .. ] Management (WFM) function delivers maximum value to the business. You manage the performance, drive engagement, and foster development of WFM leaders, while ensuring the implementation of best [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] practices and innovative solutions. Key responsibilities Define and execute the departamental plans in alignment with Workforce Management strategy and client requirements Oversee the end to end WFM process cycle, including forecasting, scheduling, intraday management, and reporting, ensuring efficiency and accuracy Monitor key WFM metrics and analyze trends to identify risks, opportunities, and areas for improvement Act as the primary point of contact for senior leadership and stakeholders, providing insights and recommendations on WFM related decisions Manage escalations, resolve complex challenges, and provide guidance on critical decision-making Drive standardization and alignment of WFM processes, tools, and practices across regions and programs, establishing frameworks and ensuring consistency in execution Lead the implementation of [. .. ] as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture Advanced job opportunities in our internationally growing company Great office at the city center of Essen Positive international working environment Fun Floor with Play Station, table tennis, and much more Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks Attractive employee referral bonus programs Intriguing and diverse responsibilities Join our team and apply now If you are looking [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
Senior Manager Workforce Management (m/f/d)
• Essen, North Rhine- Westphalia
[. .. ] Management (WFM) function delivers maximum value to the business. You manage the performance, drive engagement, and foster development of WFM leaders, while ensuring the implementation of best [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] practices and innovative solutions. Key responsibilities Define and execute the departamental plans in alignment with Workforce Management strategy and client requirements Oversee the end to end WFM process cycle, including forecasting, scheduling, intraday management, and reporting, ensuring efficiency and accuracy Monitor key WFM metrics and analyze trends to identify risks, opportunities, and areas for improvement Act as the primary point of contact for senior leadership and stakeholders, providing insights and recommendations on WFM related decisions Manage escalations, resolve complex challenges, and provide guidance on critical decision-making Drive standardization and alignment of WFM processes, tools, and practices across regions and programs, establishing frameworks and ensuring consistency in execution Lead the implementation of [. .. ] as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture Advanced job opportunities in our internationally growing company Great office at the city center of Essen Positive international working environment Fun Floor with Play Station, table tennis, and much more Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks Attractive employee referral bonus programs Intriguing and diverse responsibilities Join our team and apply now If you are looking [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
WFM Real Time Analyst (m/f/d)
• Essen, North Rhine- Westphalia
[. .. ] What we offer: Working in a dynamic and multicultural team with flat hierarchies and an informal culture Advanced career opportunities in our internationally growing company Great office [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] in the city center of Essen Positive international work environment A fun floor with Play Station, table tennis and much more On-site gym Stay fit and active with our company gym Office canteen Enjoy fresh and healthy meals daily in our canteen Appealing office benefits, regular fruit deliveries for a healthy lifestyle and [. .. ] competencies: Knowledge of real-time monitoring and reporting Analytical skills and problem-solving competence Ability to work in a fast-paced environment What we expect: Previous professional experience in a contact center/ BPO environment and bring interest and understanding for Workforce Management Experience in WFM is a plus, but not required High school diploma CEFR C1 English (oral/ written) . German language skills are a plus, but not required If you are based in another location but interested in relocating to [. .. ] puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the worlds largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service-all backed by TELUS, our multi-billion dollar [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
Personnel and Resource Senior Manager (m/f/d)
• Essen, North Rhine- Westphalia
[. .. ] Management (WFM) function delivers maximum value to the business. You manage the performance, drive engagement, and foster development of WFM leaders, while ensuring the implementation of best [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] practices and innovative solutions. Key responsibilities Define and execute the departamental plans in alignment with Workforce Management strategy and client requirements Oversee the end to end WFM process cycle, including forecasting, scheduling, intraday management, and reporting, ensuring efficiency and accuracy Monitor key WFM metrics and analyze trends to identify risks, opportunities, and areas for improvement Act as the primary point of contact for senior leadership and stakeholders, providing insights and recommendations on WFM related decisions Manage escalations, resolve complex challenges, and provide guidance on critical decision-making Drive standardization and alignment of WFM processes, tools, and practices across regions and programs, establishing frameworks and ensuring consistency in execution Lead the implementation of [. .. ] as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture Advanced job opportunities in our internationally growing company Great office at the city center of Essen Positive international working environment Fun Floor with Play Station, table tennis, and much more Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks Attractive employee referral bonus programs Intriguing and diverse responsibilities Join our team and apply now If you are looking [. .. ]
Häufig gestellte Fragen
Wieviel verdient man als Contact Center Solutions pro Jahr?
Als Contact Center Solutions verdient man zwischen EUR 50.000,- bis EUR 75.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Contact Center Solutions Jobs in Essen bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 13 offene Stellenanzeigen für Contact Center Solutions Jobs in Essen.
Zu welchem Berufsfeld gehören Contact Center Solutions Jobs in Essen?
Contact Center Solutions Jobs in Essen gehören zum Berufsfeld Telefon & Call-Center.
