4 Jobs für Contact Center Technology in Koblenz
Stellenangebote Contact Center Technology in Koblenz Jobs
Job vor 14 Tagen bei Jobleads gefunden
• Koblenz, Rheinland- Pfalz
Your mission You are the first technical point of
contact for our customers. You solve their problems, identify underlying patterns, and turn them into scalable solutions from help
center articles [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] to AI-driven automation and a digital academy. You work at the intersection of Product, Customer Success, and our customers. And you turn technical support into real customer success. First-Level Support: Independently handle technical customer inquiries via tickets, chat, and email. You analyze issues, find solutions, and document [. .. ]
Job am 26.03.2026 bei Jobleads gefunden
• Koblenz, Rheinland- Pfalz
Homeoffice möglich
[. .. ] REST-APIs (Backend-Integration) oder per MCP (Model Context Protocol) dazu, nicht nur zu chatten, sondern echte Aktionen in Drittsystemen auszuführen (Agentic AI) . Natürlich gehört auch die Anbindung [...]
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[...] an Contact-Center-Plattformen (CCaa S) oder Telefonanlagen (PBX) zu deinen Aufgaben. Logik Scripting: Du nutzt Java Script/ Type Script, um den Output der LLMs zu validieren, Datenformate zu transformieren und die Brücke zwischen Low-Code und komplexer Business-Logik zu schlagen. DEIN PROFIL Code-Kompetenz: Du bringst solide Grundkenntnisse in Java Script/ Type [. .. ]
Job am 28.02.2026 bei Jobleads gefunden
• Koblenz, Rheinland- Pfalz
Beratungs-/ Consultingtätigkeiten
You will support our customers in using Atlassian Cloud sustainably and effectively. You will accompany them from migration projects from the data
center to the long-term development of a modern [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] system of work. You will connect technology, processes, and collaboration and help organizations work efficiently and sustainably with Atlassian tools and AI. Consulting on the design and further development of sustainable Atlassian cloud architectures Translation of existing structures into cloud-compatible concepts (permissions, workflows, automations, apps) Support for cloud governance, security, scaling, and standardization Continuous optimization of [. .. ] analyze existing systems, processes, and structures and derive meaningful target visions and solution concepts from them Independent, structured approach to work, as well as enjoyment of teamwork and direct customer contact Very good German language skills (C1 or higher) and solid English language skills (at least B2) Experience with the following is also desirable: Atlassian migration frameworks, app migrations, and Atlassian Guard Atlassian Intelligence, Rovo, or comparable AI-supported functions Automation, integration, or datadriven evaluations in the Atlassian environment (e. g. [. .. ]
Job am 28.02.2026 bei Jobleads gefunden
• Koblenz, Rheinland- Pfalz
Beratungs-/ Consultingtätigkeiten
Administration and configuration of Jira and Confluence (Data
Center and Cloud) Ensuring the availability, performance, and stability of existing systems Planning and implementation of updates and upgrades Analysis, troubleshooting, and [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] follow-up of complex technical issues (second-and third-level support) Structured documentation of system statuses, measures, and best practices Security Governance Evaluation of security advisories and derivation of [. .. ] in focus from infrastructure to platform and configuration issues Advice on sensible cloud setups, limitations, and alternatives Collaboration with consulting and migration teams during transition and transformation phases Direct technical contact person for support customers Clear presentation of technical issues and recommendations for action Active exchange within the team for continuous improvement of support processes, standards, and documentation Your background. What does it take? Completed IT training or degree with a technical focus or comparable practical experience Experience in administering Jira [. .. ]
Häufig gestellte Fragen
Wieviel verdient man als Contact Center Technology pro Jahr?
Als Contact Center Technology verdient man zwischen EUR 40.000,- bis EUR 60.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Contact Center Technology Jobs in Koblenz bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 4 offene Stellenanzeigen für Contact Center Technology Jobs in Koblenz.
Zu welchem Berufsfeld gehören Contact Center Technology Jobs in Koblenz?
Contact Center Technology Jobs in Koblenz gehören zum Berufsfeld Telefon & Call-Center.
