571 Jobs für Customer Service Services Director
Stellenangebote Customer Service Services Director Jobs
Job am 01.11.2025 bei StepStone gefunden
SEGULA Technologies
• Hamburg
Führungs-/ Leitungspositionen
[. .. ] of tomorrow and work on innovative projects? Then you will fit in with us We are a global engineering group with 13, 000 employees and 140 locations [...]
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[...] worldwide. With our services, we drive the topics of energy efficiency, climate protection and decarbonization and develop tech industries into new dimensions. In Germany, the world of SEGULA Technologies revolves around industries such as automotive, mechanical engineering, maritime, recycling, solar technology, energy) . As an independent player, we support OEMs and suppliers with turnkey projects, engineering services of various types and scopes, and personnel services. Take advantage of new opportunities and take on exciting tasks and attractive positions as part of our customer projects or with direct customer deployment as part of temporary staffing. We are guided by your circumstances. Job Description As Business Unit Lead Aerospace, you will oversee the commercial and operational development of our aerospace activities in Germany, with Airbus as a key strategic customer. This 360 role combines team [. .. ] with customers and internal teams. Define, implement, and update the commercial development plan for the BU. Collaborate with Operations, Support Functions, and Aero France teams to ensure project success and service excellence. Lead and support a team of 7 FTEs, specialized in subcontracted manufacturing. Prepare regular business reports and strategic recommendations for the Managing Director Germany. Contribute to site management and future development perspectives. Degree in Engineering or equivalent technical background. 35 years of experience in sales or business leadership within the aerospace sector. Proven experience in business acquisition and customer relationship management (Airbus experience is a strong asset) . Knowledge of engineering services and [. .. ]
Job am 02.12.2025 bei Jooble gefunden
Formel D USA Inc.
Technical Service Manager in
• Vereinigte Staaten von Amerika
Technical
Director Formel D USA, Inc. is the U. S. arm of Colognebased Formel D Group, an international leader in quality engineering for the automotive industry. Operating across multiple U. [...]
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[...] S. locations-including Greenville, SC, Birmingham, AL, Chattanooga, TN, and Southfield, MIwe support global OEMs and suppliers with tailored engineering services spanning product development, production rampup, and aftersales. Backed by over 30 years of expertise and more than 10, 500 colleagues worldwide, we drive zerodefect quality and continuous process improvement from prototype buildup to warranty management. Essential Duties and Responsibilities The core responsibilities of this role include, but are not limited [. .. ] financial reports including balance sheets, profit and loss statements, and forecasts to support strategic decision-making Establishing and maintaining quality control standards, cost controls, and delivery timelines in line with customer requirements Supporting the development of comprehensive process plans: personnel, materials, subcontractors, tooling, facilities, and equipment Ensuring achievement of all cost, quality, and delivery targets Reviewing operational reports and leading the resolution of issues to minimize costs and avoid delays Performing key administrative tasks to support efficient operations, including compiling and [. .. ]
Neu Job vor 3 Std. bei Neuvoo.com gefunden
Genus PLC
[. .. ] 18 countries worldwide and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, [...]
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[...] production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement. Genus PLC is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over [. .. ] value proposition to drive business growth and deliver profitability in assigned accounts and areas as well as developing and maintaining relationships with new and existing customers. Reporting to the Commercial Director Germany you will need to be based in and have the right to work in Germany Your responsibilities will include the following Develop and maintain favorable relationships with new and existing clients to increase revenue. Identify Customer Needs: Listen to customers problems and needs and present products or services that can help; ensure that organizational goods or services consistently meet client needs. Create and manage budget and forecasts and for area of responsibility. Negotiate, sustain and renew customer contracts with less complex accounts. Resolve customer issues/ problems: Resolve customer issues/ problems, research and make recommendations for potential product enhancements [. .. ]
Neu Job vor 3 Std. bei Neuvoo.com gefunden
Genus PLC
Sales Representative-Vertriebsmitarbeiter (m/w/d)
[. .. ] 18 countries worldwide and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, [...]
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[...] production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement. Genus PLC is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over [. .. ] value proposition to drive business growth and deliver profitability in assigned accounts and areas as well as developing and maintaining relationships with new and existing customers. Reporting to the Commercial Director Germany you will need to be based in and have the right to work in Germany Your responsibilities will include the following Develop and maintain favorable relationships with new and existing clients to increase revenue. Identify Customer Needs: Listen to customers problems and needs and present products or services that can help; ensure that organizational goods or services consistently meet client needs. Create and manage budget and forecasts and for area of responsibility. Negotiate, sustain and renew customer contracts with less complex accounts. Resolve customer issues/ problems: Resolve customer issues/ problems, research and make recommendations for potential product enhancements [. .. ]
Job vor 5 Tagen bei Neuvoo.com gefunden
Cognizant
• Hessen
Führungs-/ Leitungspositionen
Cognizant is hiring a
Service Line Specialist Associate
Director to form an integral part of the continued rapid growth of Intuitive Operations Automation (IOA) Business Unit for large accounts in [...]
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[...] Germany/ Switzerland. The role will involve daily exposure to our clients and Cognizant senior management. Reporting into our GGM IOA Business Unit Leader and based in Frankfurt, this role [. .. ] Building Bring and build new relationships across CXO levels in client organizations and develop executive level relationships. What are we looking for? You demonstrable seasoned experience in selling BPO/ Consulting services working for a blue-ship company, developing BPO solutions ground up with: Sales Performance : Experience in proactively growing customer relationships within a portfolio of accounts and achieving TCV targets Industry centricity : you master business process challenges in one or more of our key industries : Life Science, Insurance, Enterprise Solution. Global Experience : Significant international experience required including being conversant in global service delivery models both shared services [. .. ]
Neu Job vor 3 Std. bei JobMESH gefunden
Genus PLC
Sales Representative-Vertriebsmitarbeiter (m/w/d)
• Germany
[. .. ] 18 countries worldwide and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, [...]
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[...] production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement. Genus PLC is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over [. .. ] value proposition to drive business growth and deliver profitability in assigned accounts and areas as well as developing and maintaining relationships with new and existing customers. Reporting to the Commercial Director Germany you will need to be based in and have the right to work in Germany Your responsibilities will include the following Develop and maintain favorable relationships with new and existing clients to increase revenue. Identify Customer Needs: Listen to customers problems and needs and present products or services that can help; ensure that organizational goods or services consistently meet client needs. Create and manage budget and forecasts and for area of responsibility. Negotiate, sustain and renew customer contracts with less complex accounts. Resolve customer issues/ problems: Resolve customer issues/ problems, research and make recommendations for potential product enhancements [. .. ]
Neu Job vor 3 Std. bei JobMESH gefunden
Genus PLC
Wir suchen: Sales Representative-Vertriebsmitarbeiter (m/w/d)
• Germany
[. .. ] 18 countries worldwide and our products are available in more than 50 countries across the globe. We are a diverse team, ranging from scientists to sales teams, [...]
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[...] production personnel to customer service, and are all united by a passion for producing nutritious, affordable pork and a commitment to continuous improvement. Genus PLC is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over [. .. ] value proposition to drive business growth and deliver profitability in assigned accounts and areas as well as developing and maintaining relationships with new and existing customers. Reporting to the Commercial Director Germany you will need to be based in and have the right to work in Germany Your responsibilities will include the following Develop and maintain favorable relationships with new and existing clients to increase revenue. Identify Customer Needs: Listen to customers problems and needs and present products or services that can help; ensure that organizational goods or services consistently meet client needs. Create and manage budget and forecasts and for area of responsibility. Negotiate, sustain and renew customer contracts with less complex accounts. Resolve customer issues/ problems: Resolve customer issues/ problems, research and make recommendations for potential product enhancements [. .. ]
Job am 18.11.2025 bei JobMESH gefunden
APPLIED MATERIALS
Senior Director-Field Service Operations
• Saxony Dresden
Führungs-/ Leitungspositionen
Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and [...]
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[...] service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world like AI and Io T. If you want to push the boundaries of [. .. ] providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Applied Global Services (AGS) offers consulting, spare parts, and services to improve the performance and productivity of customers equipment and fab operations. Industry trends materials engineering, remote access, deep learning, and augmented realityhave led to significant advances in how the AGS group supports its global customers. What Youll Do Applied Materials is looking for an experienced Senior Director in Field Service Operations to provide overall vision and direction to the AGS Central Europe Region (Germany, Austria, Belgium) . In this role you will be responsible for metric reporting and forecasting, leading the organization through performance and process improvement, and setting overall budget and strategic direction. This position requires [. .. ] is expected to reside in or relocate to the Dresden area and maintain a regular presence at the Dresden office. Key Responsibilities Provide leadership to the staff to ensure all customer installation, repair and maintenance activity is performed in compliance with Company policies, business processes and quality standards. Requires both effective management of daily activities and development of process improvements to address any identified deficiencies. In concert with the Region Finance Team, responsible for annual budgeting and monthly forecast updates for [. .. ]
Job am 20.11.2025 bei Mindmatch.ai gefunden
Imperial Hotels Austria GmbH Hotel Imperial Wien
• W wien
Führungs-/ Leitungspositionen
[. .. ] amazing global team, and become the best version of you. JOB SUMMARY Functions as the strategic business leader of Event Management, including the departments of Event Planning, [...]
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[...] Banquets/ Catering, Event Service and Event Technology (Destination Management, if applicable) . Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position has overall responsibility for executing all property events with a seamless turnover from sales to operations and back to sales. Ensures the team meets the brands target customer needs, ensures employee satisfaction, focuses on growing event revenues and maximizes the financial performance of the department. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brands target customer and property employees and provides a return on investment to the owner and Marriott International. Managing Event Management Operations and Budgets Researches and analyzes new products, pricing and services of competition. Works with direct reports to review [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
Channel Director North Europe
• München, Bayern
Führungs-/ Leitungspositionen
Join to apply for the Channel
Director North Europe role at Darktrace Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat [...]
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[...] landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10, 000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI [. .. ] Team Leadership: Recruit, mentor, and lead a highperforming team of partner managers, fostering a culture of collaboration, accountability, and continuous improvement. Crossfunctional Collaboration: Work closely with Darktraces sales, marketing, professional services, and product teams to ensure seamless partner engagement and customer success. Market Analysis: Monitor market trends, competitor activities, and partner landscape to identify new opportunities and challenges. Reporting Forecasting: Provide accurate forecasts and regular reports on partner performance, pipeline, and strategic initiatives to the EMEA VP of the Global Partner Organisation. Qualifications 5+ years of progressive experience in partner leadership [. .. ] the Northern European region. Bachelors degree in Business, Marketing, Cybersecurity, or a related field. Benefits 23 days holiday + all public holidays, rising to 25 days after 2 years of service. Additional day off for your birthday. Private medical insurance covering you, your cohabiting partner, and children. Life insurance of 4 your base salary. Salary sacrifice pension scheme. Enhanced family leave. Confidential Employee Assistance Program. Cycle to work scheme. #J-18808-Ljbffr 73091297 [. .. ]
Job vor 3 Tagen bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen Duesseldorf
Führungs-/ Leitungspositionen
. Hybrid # #
Customer Security
Director (m/f/d) Düsseldorf, North Rhine Westphalia, Germany # # Join our Team At Ericsson, youll have an outstanding opportunity. The chance to [...]
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[...] use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the worlds toughest problems. Youll be [. .. ] country and city: Germany (DE) Düsseldorf Req ID: 777246Come, and be where it begins. The main purpose of this exciting role is to enable sales of our full product and service portfolio. This by providing our customers with proof points conveying our comprehensive security position and how this will support us to achieve their desired security goals As a Customer Security Director (CSD) you will be responsible for strengthening Ericssons capability to sell, deliver and develop solutions that optimally meet our [. .. ] in both the pre-sales and post-sales capacity, assessing the customers requirements. Based on your proven security experience and collaboration skills advising our customers on the correct solutions or services that meet their expectations Proactively advise customers in a wide range of security domains, including risk assessment, governance, data management, product privacy, product security hardening, ISO 27001 security controls and procedures and vulnerability assessment, etc. Drive project delivery and gap closure by analyzing customer technology, defining business requirements, and participating [. .. ]
Job vor 3 Tagen bei Jobleads gefunden
Director-Technical Adoption
• München, Bayern
Führungs-/ Leitungspositionen
Position Overview The Global
Director of Technical Adoption is a strategic leader responsible for driving
customer adoption and success through worldclass onboarding and coaching experiences. This role leads [...]
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[...] the global operations of technical adoption servicesincluding Expert Coaching and Fast Track Onboardingfor Enterprise and Business subscribers. In addition to overseeing service delivery and operations, the Director will own and evolve the catalog of Expert Coaching offerings, ensuring the content, design, and delivery meet diverse customer needs and drive measurable adoption outcomes. The leader will partner closely with Customer Success Leadership to ensure exceptional service quality and impactful customer outcomes. Job Requisition ID: 25WD93021 Responsibilities Leadership Strategy Develop and execute the global strategy for Technical Adoption services, aligning with overall Customer Success and company objectives Define the vision and success metrics for customer onboarding, coaching, and adoption excellence Lead a highperforming global team delivering Expert Coaching and Fast Track Onboarding to Enterprise and Business subscribers Catalog Program Ownership Own the global catalog of Expert Coaching offerings, ensuring [. .. ]
Job vor 3 Tagen bei Jobleads gefunden
• München, Bayern
Führungs-/ Leitungspositionen
[. .. ] This is a hybrid role, combining technical transformation leadership, clientfacing engagement, and site management responsibilities. The role bridges overarching strategic vision of our technology with the delivery [...]
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[...] focus of a Director of Site Reliability Engineering (SRE) , ensuring operational excellence, cloud transformation, and alignment with business objectives. The Site Leader will oversee the Site Reliability Engineering (SRE) and Infrastructure Operations functions, managing outsourced data centres and cloud migration projects on the AWS ecosystem. Acting as both a local leader and technical [. .. ] ensuring reliability, scalability, and operational excellence. Act as the executive leader on site, ensuring effective communication between global and local teams. Drive a culture of operational excellence, continuous improvement and customer obsession. Oversee and optimize relationships with outsourced data centre and technology partners. Negotiate service levels, ensure compliance, and manage vendor performance. Collaborate with internal stakeholders (Sales, Product, Security, and Operations) to ensure delivery of bestinclass services. Serve as a technical and commercial interface with key enterprise clients in the DACH region. Translate complex technical concepts into clear business outcomes for customers and executives. Represent Brainloop and Diligent at customer meetings, industry events, and executive briefings. Required Experience/ Skills 10+ Years experience in Build and Release Engineering/ [. .. ]
Job vor 3 Tagen bei Jobleads gefunden
Director-Technical Adoption
Führungs-/ Leitungspositionen
Sabbaticals Work-Life-Balance
Job Requisition ID #25WD93021 The French translation can be found below/La traduction en franais se trouve plus bas Position Overview The Global
Director of Technical Adoption is a strategic [...]
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[...] leader responsible for driving customer adoption and success through worldclass onboarding and coaching experiences. This role leads the global operations of technical adoption servicesincluding Expert Coaching and Fast Track Onboardingfor Enterprise and Business subscribers. In addition to overseeing service delivery and operations, the Director will own and evolve the catalog of Expert Coaching offerings, ensuring the content, design, and delivery meet diverse customer needs and drive measurable adoption outcomes. The leader will partner closely with Customer Success Leadership to ensure exceptional service quality and impactful customer outcomes. Responsibilities 1. Leadership Strategy Develop and execute the global strategy for Technical Adoption services, aligning with overall Customer Success and company objectives Define the vision and success metrics for customer onboarding, coaching, and adoption excellence Lead a highperforming global team delivering Expert Coaching and Fast Track Onboarding to Enterprise and Business subscribers 2. Catalog Program Ownership Own the global catalog of Expert Coaching offerings, [. .. ]
Job vor 4 Tagen bei Jobleads gefunden
• München, Bayern
Führungs-/ Leitungspositionen
[. .. ] of the digital landscape. What is looked for: Jointly taking on the strategic leadership and further development of the Digital Strategy Execution Team with their management. Having [...]
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[...] overall responsibility for customer acquisition, team staffing, strategic project prioritization, project execution, success, and profitability, as well as customer satisfaction. Being responsible for the successful end-to-end implementation of projects, defining the appropriate (go-to-market) strategy together with the customer, defining requirements, and ensuring the smooth implementation of customer projects and excellent [. .. ] optimizing the standardization of processes and templates, including quality assurance processes for ongoing projects or newly developed solutions. Playing a proactive role in sales and pitching activities and develop new services based on current trends and industry developments. Working closely with their Leadership Team from all departments. Representing the company and the Digital Strategy Execution Team at events, trade shows, and universities. Working together with the People Culture Team on the further development of the Strategy Execution Team and support the [. .. ] team coordination, leadership, and project management. Having strong analytical and conceptual skills and work in a structured and results-oriented manner. Exceling in oral and written communication skills. Being a service-oriented and communicative team player with a high degree of self-responsibility and passion for your work. Being fluent in English. What can be expected: Impactful Collaboration : Actively shaping the digital future in a highly motivated smart team in direct cooperation with the founders their partners, creating real added [. .. ]
Job vor 5 Tagen bei Jobleads gefunden
Director, Business Development
• München, Bayern
Führungs-/ Leitungspositionen
Responsible for the effective leadership, oversight and management of assigned regional Business Development team. Lead, oversee and support sales planning, client prospecting and development, product/
service promotion and the [...]
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[...] facilitation and preparation of requests for proposals/ quotes to ensure revenue targets and expectations are met or exceeded. As part of the expanded leadership team, participate in the development and implementation of corporate activities that support the organizations strategies, technologies and best practices that ensure superior customer service, staff development, quality information management reporting and effective, efficient divisional short-and long-term goals that align with the organizations vision, mission, and direction. Corporate and Budget Planning As part of the Business Development leadership team, participate in the sales and marketing strategic planning process. Identify future opportunities and [. .. ] business development, ensuring the unit is adequately staffed with qualified personnel. Provide ongoing guidance and input into the promotion and delivery of a suite of quality sales marketing materials and services that meet client needs and industry best practice and align with corporate objectives. Train/ mentor, engage and performance manage the Sales team. For the issue resolution process support the sale team and facilitate collaboration with (internal) stakeholders. Business Development and Sales Using knowledge of industry best practices and clinical research [. .. ]
Job vor 6 Tagen bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen Duesseldorf
Führungs-/ Leitungspositionen
Our client, a leading international company, is looking for an experienced Salesforce
Director to join their growing team in Germany. This is a fantastic opportunity to play a pivotal [...]
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[...] role in driving Salesforce strategy, delivery, and innovation across the business. While the position offers the flexibility of working remotely, candidates must be based in Germany to ensure strong alignment with regional stakeholders and [. .. ] contact for both customers and senior leadership. Lead a strong team in shaping Salesforce delivery and innovation. Drive enterprise-scale transformation Role and Responsibilities Provide thought leadership to expand our service portfolio and create long-term customer value. Manage delivery performance, budgets, and headcount to achieve service objectives. Ensure contractual obligations and SLAs are met through robust governance. Build and maintain strong relationships with key stakeholders, proactively managing expectations and communication. Skill and Requirements At least 10+ years of experience in IT services leadership. Proven expertise in Salesforce ownership and delivery. Strong background in Managed Services. Demonstrated business development success (direct, GTM, partners) . Excellent communication and engagement skills. Ability to adapt in a fast-paced, client-centric environment. Must speak fluent English and at least C1 German. Must be based in Germany. [. .. ]
Job vor 9 Tagen bei Jobleads gefunden
Chief Operating Officer (COO) National Transport Logistics
Führungs-/ Leitungspositionen
Chief Operating Officer (COO) National Transport Logistics Gold Tiger Logistics
Services (GTLS) is a rapidly expanding national transport and logistics provider supporting some of Australias most recognised brands. With [...]
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[...] a strong focus on operational excellence, safety compliance, and continuous improvement, GTLS is moving into an exciting new phase of sustainable growth. We are seeking a strategic and experienced Chief Operating Officer (COO) to help lead this journey. About the Role Reporting directly to the Managing Director, the COO will provide national leadership across all transport, warehousing, and customer service functions. This executive role is critical in ensuring GTLS continues to deliver high-quality, reliable service while scaling efficiently and strengthening the companys operational foundations. You will work closely with the Managing Director and CFO to shape strategy, drive performance, and build capability across the business. Key Responsibilities Lead and [. .. ]
Job vor 12 Tagen bei Jobleads gefunden
• Stuttgart, Baden- Württemberg
Führungs-/ Leitungspositionen
The Industrial Automation Solutions (IAS) Business Unit (BU) Finance
Director is the finance business partner to the IAS BU General Manager with full responsibility for the business unit P [...]
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[...] L. He/ she will report functionally (solid line) to the Industrial Segment Unit CFO and have a strong dotted line to the IAS BU GM. IAS Business is a global engineering [. .. ] the IAS team Improve BU P L forecast accuracy by implementing standard work spearhead business process improvements and actively monitor risk opportunities Work closely with Product Lines team to model service grow potential by developing a full understanding of the installed base and the integrated product lifecycle profitability (product and services profitability at product and customer level) Improve Inquiry to Order reporting of orders pipeline conversion metrics win/ loss order intake and backlog reporting for the IAS BU Support project contract negotiation and own the commercial finance items (contractual milestones definition project cash flow payment terms currency fx tax items etc) working closely with the Industrial [. .. ]
Job vor 12 Tagen bei Jobleads gefunden
Vice President, Growth Leader Supply Chain Management
• München, Bayern
Führungs-/ Leitungspositionen
[. .. ] to lead our Sales and GTM motions for a specific Industry. The person will be accountable for the pipeline generation for the complete portfolio of offerings of [...]
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[...] the Supply Chain Service Line. This person will help shape the future of supply chain at our clients by industry leaders, technology partners, and long-term impact for global organizations. Responsibilities Partner with Genpact sales teams to lead first conversations, discovery sessions, and executive-level client introductions Build client confidence in Genpacts transformation capabilities [. .. ] plans to drive revenue growth and pipeline generation Work closely with Marketing and Event teams to push the Genpact Brand for the specific Industry, with catered messaging Scope and position services in collaboration with delivery teams and subject matter experts Drive additional service opportunities and revenue growth within existing client relationships Organize and facilitate Quarterly Business Review (QBR) and roadmap strategy sessions with key clients, as part of our strategic account developments Develop clear Industry point of view, pain points and [. .. ] acumen with the ability to balance strategic vision with operational execution Preferred Qualifications/ Skills Proven leadership experience in professional services at the VP/ Management level; or significant industry leadership experience (Director level or above) Deep expertise in at least 2 supply chain SCOR topics between planning, procurement, logistics, or after-sales operations with innovative approaches to process improvement Demonstrated history of growing revenue, supporting sales efforts, and closing high-value deals Exceptional executive presence with the ability to influence and advise [. .. ] sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training. #J-18808-[. .. ]
Job vor 13 Tagen bei Jobleads gefunden
Senior Opportunities (m/f/d) - Software Technology Services (Open to all German locations)
• Düsseldorf, Nordrhein- Westfalen
Senior Opportunities (m/f/d) - Software Technology
Services Apply for the Senior Opportunities (m/f/d) - Software Technology Services role at Alvarez Marsal. 5 days ago be among the first 25 [...]
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[...] applicants. Alvarez Marsal (A M) is a global consulting firm with over 11, 000 entrepreneurial, actionoriented professionals in more than 40 countries. We take a handson [. .. ] roadmaps, nonfunctional requirements, and technical debt Evaluate software architecture, including opensource adoption Review engineering organization scalability and delivery capability Analyse operating models, ways of working, and supporting technical functions Examine customer and engineering data for actionable insights Assess use of ALM tools (e. g. , Jira) , build chain tooling, and cloud/hosting infrastructure Develop and manage data request lists; interrogate client systems Build quantitative and qualitative factbases for assessments Execute due diligence for product and engineering functions, delivering clientready reports [. .. ] track record in implementing evidencebased business improvement initiatives Familiarity with marketleading tools for Agile process automation, testing, and continuous deployment Strong understanding of modern software architecture (e. g. , microservices, service mesh, cloudnative platforms) Ability to translate technical insights into commercial implications Desirable: Knowledge of cyber security concepts for software development organizations, including securitybydesign in Dev Ops Soft Skills Thrive in fastpaced, challenging, and unpredictable environments Excellent facilitation skills; able to forge consensus and drive executable solutions Outstanding written and oral [. .. ] demonstrate a blend of technical depth, commercial acumen, and leadership capability. We welcome applications from those who are passionate about driving change and delivering results in dynamic environments. Seniority Level Director Employment Type Fulltime Job Function Consulting, Finance, and Information Technology Industries Technology, Information and Media, IT Services and IT Consulting, and Business Consulting and Services #J-18808-Ljbffr 72115735 [. .. ]
Job vor 13 Tagen bei Jobleads gefunden
Director of Sales-DACH
• Berlin
Führungs-/ Leitungspositionen
[. .. ] targets Experience building and managing your own pipeline end-to-end (from prospecting to closing) Strong understanding of the German-speaking market and local business landscape Demonstrated ability to translate [...]
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[...] customer feedback into actionable product and service improvements Excellent communication skills in both German and English Background in high-performance environments such as consulting, venture-backed startups, or tech scale ups Please note that this position is based in Berlin. Benefits and Perks Fulfill a role with entrepreneurial freedom and take a pre-validated business model to [. .. ] equal opportunities hiring for all applicants, candidates, and employees alike. We value humans with all our glorious multifaceted backgrounds, perspectives, and experiences and look forward to your application. Seniority level Director Employment type Full-time Job function Sales and Business Development Industries Business Consulting and Services #J-18808-Ljbffr 72115657 [. .. ]
Job am 08.12.2025 bei Jobleads gefunden
Director, Site Reliability Engineering
• München, Bayern
Führungs-/ Leitungspositionen
Director, Site Reliability Engineering Join to apply for the Director, Site Reliability Engineering role at Diligent Diligent is the AI leader in governance, risk and compliance (GRC) Saa S [...]
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[...] solutions, serving more than 1 million users and 700, 000 board members. The Diligent One Platform gives practitioners, CSuite executives and board members [. .. ] practices to ensure reliability, scalability, and operational excellence. Lead as the executive on site, facilitating communication between global and local teams. Foster a culture of operational excellence, continuous improvement, and customer obsession. Optimize relationships with outsourced datacenter and technology partners. Negotiate service levels, ensure compliance, and manage vendor performance. Collaborate with internal stakeholders (Sales, Product, Security, and Operations) to deliver bestinclass services. Serve as a technical and commercial interface with key enterprise clients in the DACH region. Translate complex technical concepts into clear business outcomes for customers and executives. Represent Brainloop and Diligent at customer meetings, industry events, and executive briefings. Required Experience/ Skills 10+ years in Build Release Engineering/ Site Reliability. [. .. ]
Job am 07.12.2025 bei Jobleads gefunden
Head of IT (w/m/d)
Führungs-/ Leitungspositionen
[. .. ] supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishersno matter the screen or location, no matter who, what, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verves solutions are trusted by more than 90 of the United States top 100 advertisers, 4, 000 publishers globally, and the worlds top demand-side platforms. Learn more at Who You Are As [. .. ] customer locations (retail stores) , managing the configuration of the devices. Implement and manage robust remote monitoring and Mobile Device Management (MDM) systems for our entire fleet of distributed devices. Service Availability Incident Management Own the uptime: Design, implement and enforce strict Service Level Agreements (SLAs) for all production devices and systems. Build and lead a world-class incident management process. You will be the chief escalation point for any service-degrading issue. Ensure rapid detection, escalation, root-cause analysis (RCA) [. .. ] high-performing, multi-disciplinary team of IT professionals (covering internal support, network engineering and field operations) . Manage the IT budget, including forecasting for hardware procurement, software licensing and operational services. Drive a culture of continuous improvement, proactive problem-solving and operational excellence. What You Will Bring Proven IT Leadership: 8+ years of experience in IT, with at least 4+ years in a senior management role (Head of IT, Director of IT Operations or similar) . Critical Field Ops Experience: You must have proven experience managing distributed, customer-facing hardware networks (e. g. , POS systems, digital signage, ATMs, kiosks, or large-scale Io T device networks) . Incident Management Expert: You are an expert in ITIL frameworks, especially Incident Management, [. .. ]
Job am 06.12.2025 bei Jobleads gefunden
Head of IT (w/m/d)
• Berlin
Führungs-/ Leitungspositionen
[. .. ] supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishersno matter the screen or location, no matter who, what, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verves solutions are trusted by more than 90 of the United States top 100 advertisers, 4, 000 publishers globally, and the worlds top demand-side platforms. Learn more at Who You Are As [. .. ] customer locations (retail stores) , managing the configuration of the devices Implement and manage robust remote monitoring and Mobile Device Management (MDM) systems for our entire fleet of distributed devices Service Availability Incident Management: Own the uptime: Design, implement and enforce strict Service Level Agreements (SLAs) for all production devices and systems Build and lead a worldclass incident management process. You will be the chief escalation point for any servicedegrading issue Ensure rapid detection, escalation, rootcause analysis (RCA) and resolution for [. .. ] and grow a highperforming, multidisciplinary team of IT professionals (covering internal support, network engineering and field operations) Manage the IT budget, including forecasting for hardware procurement, software licensing and operational services Drive a culture of continuous improvement, proactive problemsolving and operational excellence What You Will Bring Proven IT Leadership: 8+ years of experience in IT, with at least 4+ years in a senior management role (Head of IT, Director of IT Operations or similar) . Critical Field Ops Experience: You must have proven experience managing distributed, customerfacing hardware networks (e. g. , POS systems, digital signage, ATMs, kiosks, or largescale Io T device networks) . Incident Management Expert: You are an expert in ITIL frameworks, especially Incident Management, Problem Management, [. .. ]
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Wieviel verdient man als Customer Service Services Director pro Jahr?
Als Customer Service Services Director verdient man zwischen EUR 80.000,- bis EUR 120.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Customer Service Services Director Jobs bei unserer Jobsuche?
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Welche Unternehmen suchen nach Bewerbern für Customer Service Services Director Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Customer Service Services Director Stellenangebote:
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In welchen Bundesländern werden die meisten Customer Service Services Director Jobs angeboten?
Die meisten Stellenanzeigen für Customer Service Services Director Jobs werden derzeit in Nordrhein-Westfalen (83 Jobs), Bayern (81 Jobs) und Berlin (73 Jobs) angeboten.
Zu welchem Berufsfeld gehören Customer Service Services Director Jobs?
Customer Service Services Director Jobs gehören zum Berufsfeld Customer Care.
