Job gestern bei Jooble gefunden
Service Now
• München
Führungs-/ Leitungspositionen
Fast forward to today Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8, 100 customers, including 85 of the Fortune 500. As the
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[...] class=highlight_text>Director of Delivery Acceleration Systems Solutions, you will lead the evaluation, integration, and optimization of both third-party AI tools and internal delivery systems that power Service Now Professional Services delivery. Leading a team of professionals, youll be responsible fortransforming how 1, 000+ consultants work by bringing best-in-class external technologies [. .. ] tools solve real delivery problems, manage the internal systems that consultants depend on Your decisions will directly impact delivery speed, quality, consultant productivity, and our ability to accurately estimate and execute
customer engagements. Success requires the ability to say noto shiny objects, yes to game-changers, and not yet to promising technologies that arent ready for Manage Internal Delivery Systems estimation systems, resource management platforms, project tracking tools, and third party delivery automation solutions and adoption of delivery acceleration tools to improve [. .. ] both internal and Partner closely with OCM team who owns adoption strategy, change management, and user Collaborate with OCM on training content development, ensuring technical accuracy of learning materials and
support documentation Provide subject matter expertise to OCM for communications about tool capabilities, benefits, and Track system usage analytics and productivity impact metrics, sharing data with OCM team to Develop team expertise in emerging technologies, integration patterns, delivery process design, Establish KPIs that measure tool impact on delivery speed, estimation accuracy, [. .. ]
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