58 Jobs für MAC Service Desk Support
Stellenangebote Mac Service Desk Support Jobs
Job vor 3 Tagen bei Jooble gefunden
Oxford Instruments Plc
• Wiesbaden
Technical
Support Specialist At Oxford Instruments Andor we are devoted to accelerating the greatest scientific advancements of our age. It matters to us that the products we develop make a [...]
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[...] real difference to our customers and contribute significantly to their research. We want to deliver differentiated, accessible solutions to the widest possible [. .. ] Technical Support Specialist will provide effective first level support of technical license, IT compatibility and other technical or operational issues. The Technical Support Specialist will have: Fluent in English Customer service or help desk experience Knowledge of Microsoft Windows and MAC OS Technical knowledge with hardware, subsystems, peripheral and networking equipment Knowledge of Imaris software would be an advantage This is an 18 month fixed term contract position based working from home in Germany. Informal enquiries may be directed to Louise Dooley Senior Talent Acquisition Specialist via email to Please apply [. .. ]
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Job vor 4 Tagen bei Jooble gefunden
Hays Professional Solutions GmbH
IT Help Desk Support (m/w/d)
• Erlangen
Angebote von Zeitarbeitsunternehmen
Ihre Aufgaben: Überprüfen und lösen Sie IT-Tickets im Zusammenhang mit Office 365, Share Point und VPN-Zugang mithilfe des FIT-
Support-Tools, das auf
Service Now läuft Zusammenarbeit mit den Leitern der Bereiche [...]
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[...] Cybersicherheit und Infrastruktur, um Spitzenleistungen mit Schwerpunkt auf Daten- und Gerätesicherheit zu erzielen Verwaltung des IT-Gerätebereitstellungsprozesses für Windows-PCs und Apple Macs sowie Entwicklung von Mechanismen zur Pflege der Hardware- und Softwarebestände Erstellung und Pflege von Benutzerkonten über Active Directory Entwicklung [. .. ] Fähigkeit, innovative Lösungen für Prozessverbesserungen zu identifizieren Unterstützung der Benutzer bei i Paa S-Integrationen und der Entwicklung der MS Power Platform Aufbau einer starken Arbeitsbeziehung mit dem gesamten Team der Service Desk-Techniker, um bei Aufgaben im Zusammenhang mit Office 365, Share Point und Solar Winds zu helfen Fähigkeit zur Fehlerbehebung und Lösung von Problemen mit Druckern und Audio-/ Videokonferenzsystemen Ihre Qualifikationen: Fundiere Erfahrung im IT-Support bzw. IT-Management-Support Fundiertes Verständnis von: Netzwerkarchitekturen, Office-365-Umgebungen, Gerätemanagement, Identity Management Erfahrung [. .. ] Administration Sehr gute Problemlösungsfähigkeiten Starke Kommunikationsfähigkeiten, sowohl schriftlich als auch mündlich Kenntnisse in Systemen wie Adobe, Net Suite, Salesforce und Share Point von Vorteil Sicher im Umgang mit Windows- und Mac-Hardware Erfahrung in Einrichtung und Fehleranalyse von Audio-/ Videokonferenzsystemen Hohe Lernbereitschaft und Offenheit für neue Tools und Systeme Ihre Vorteile: Abwechslungsreiche Tätigkeit in einem renommierten Unternehmen Betreuung im gesamten Bewerbungsprozess Betreuung im laufenden Projekt durch unser Team Hays ermöglicht den Einstieg bei innovativen Unternehmen 79182407 [. .. ]
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Job vor 13 Tagen bei Jooble gefunden
Market Logic Software
• Berlin
Absolventen, Einsteiger, Trainees
OT/ IT Junior
Support Engineer at Market Logic Software softgarden OT/ IT Junior Support Engineer Full Time Hybrid Franklinstraße 28, 10587 Berlin With Professional Experience 1/ 23/ 26 Join Market [...]
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[...] Logic: Innovate, Lead, Thrive Market Logic is a dynamic and rapidly growing software company that excels at transforming data into actionable insights. Our diverse [. .. ] remote troubleshooting for mac OS, Windows, i OS, and Android devices. Timely ticket handling and resolution of support issues Document incidents, solutions, and create/ maintain ITSM Knowledge Base articles. Ensure high-quality service delivery and professional communication with end users. Device Lifecycle Asset Management Manage the full device lifecycle: procurement, intake, setup, assignment, registration, replacement, repairs, and secure disposal. Maintain accurate hardware inventory and stock levels. Use Windows Autopilot, Apple Business Manager (ABM) and Intune for streamlined provisioning and enrollment. Users onboarding and [. .. ] or major Certifications (M365, ITIL, Azure, etc. ) are a plus but not required. 2+ years of experience in similar role Must-Have: Experience in responding to and resolving Help Desk requests and providing technical support for both hardware and software requests and incidents reported by end users in-person and remotely, including Mac, Windows, Android, and i OS users. Advanced skills in the administration of Microsoft 365, including online Exchange, MS Share Point, MS Teams, and MS Office applications. Microsoft Entra ID and Intune fundamentals Hands-on experience with maintaining users access to software, including access creation, revocation, and access review. Hands-on experience [. .. ]
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Job am 15.01.2026 bei Jooble gefunden
everience Germany GmbH
Freelancer Backup Onsite IT-Techniker (m/w/d) - Berlin
• Berlin
Freiberuflich
Betriebliche Altersvorsorge
[. .. ] Berlin suchen wir ab sofort eine:n erfahrene:n Freelancer Onsite IT-Techniker:in (m/w/d) als Backup-Techniker. Das Projekt bietet Ihnen die Möglichkeit, flexibel und eigenverantwortlich Ihre Expertise im IT-
Support einzubringen [...]
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[...] in einem modernen Umfeld mit Start-up-Mentalität und kurzen Entscheidungswegen. Ihre Aufgaben: Übernahme des Onsite-Supports für Endanwender:innen und Führungskräfte (Installation, Wartung, Reparatur von IT-Endgeräten, insbesondere Mac Books) . Analyse und Behebung technischer Störungen im Rahmen des 1st und 2nd Level Supports vor Ort; Weiterleitung komplexerer Anliegen an nachgelagerte Supportebenen. Betreuung von Apple-Umgebungen (mac OS) inkl. Konfiguration, Fehlerbehebung und Verwaltung. Unterstützung im IT-Asset-Management, Begleitung von Rollouts und sorgfältige Dokumentation aller Vorgänge. Zusammenarbeit mit dem zentralen Service Desk unter Nutzung eines Ticketsystems und Einhaltung vereinbarter SLAs. Technische Vorbereitung von Onboardings und Ansprechpartner:in für neue Mitarbeitende. Was Sie mitbringen: Mindestens 23 Jahre Berufserfahrung im IT-Support, idealerweise im Onsite-Umfeld. Fundierte Kenntnisse in mac OS sowie gängiger IT-Hardware. Erfahrung im Umgang mit VIP-Anwender:innen, professionelles und diskretes Auftreten. Kenntnisse [. .. ]
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Job am 14.01.2026 bei Jooble gefunden
Entrix
• München
[. .. ] brand representation across all events and communications. Monitor budgets, timelines, and vendor relationships to ensure high-quality delivery. Ensure accurate and timely reporting of relevant KPIs to measure [...]
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[...] performance and support data-driven decision-making. Your Profile Mandatory Requirements: 3-5 years of experience in event management, ideally across trade fairs, conferences, webinars, and B2B environments. Proven track record of planning and executing events end-to-end from strategic concept to flawless on-site delivery. Strong understanding of B2B marketing and [. .. ] player who builds strong cross-functional relationships across Marketing, Sales, and Product. This role may not be a fit for you if You prefer working in a purely administrative or desk-based role without end-to-end event responsibility. You are comfortable fast-paced environments. You lack interest in corporate and international B2B events. You struggle with juggling multiple priorities and coordinating across teams. At Entrix, we are committed to diversity-of all backgrounds and experiences. You dont need 100 of [. .. ] subsidised sports facilities membership Public Transportation Subsidy: Monthly subsidy to your public transport ticket Lunch/ Dinner Allowance Vouchers: Allowance for meals on working days as digital meal vouchers Work Equipment: Mac Book or Windows Laptop and ergonomic workplace Regular Team Events: Knowledge Sessions, Afterwork, Sports, Offsites, Halloween, Pride Month, etc. A Short Note from Your Future Lead Jana Justa-Marketing Lead Hello future colleague, Im excited to share a little about myself and my journey. Most of my career I spent [. .. ] market leader for trading flexible energy systems in Europe. Beyond AI-powered trading, Entrix provides innovative solutions for long-term revenue security and grid-supportive battery operation. With our full-service package, we support customers throughout every project phase from technical design and integration, to continuous optimization, all the way to 24/ 7 operational support. That includes adapting to changing market conditions and unlocking new revenue opportunities. With more than 2.3 GW and 38 battery storage assets under contract, Entrix [. .. ]
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Neu Job vor 6 Std. bei Jooble gefunden
Snowflake
IT Site Coordinator
• Berlin
[. .. ] to welcome an enthusiastic individual who is eager to provide top-notch IT services to our valued employees. Your expertise in managing centralized authentication, Saa S providers, VPN, [...]
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[...] corporate networking, and Mac/ Windows endpoint systems will be invaluable to our organization. As a key member of our team, you will closely collaborate with and provide support to various departments, including sales, finance, marketing, HR, engineering, and even executives. We are looking for someone who thrives in a dynamic environment and is willing to jump in and get things done to make Snowflake successful. This onsite role offers the opportunity to own and provide IT support to [. .. ] You will be based in our Berlin office Mon-Fri. As a sole IT Engineer in Berlin your direct line manager is based our of London. Our EMEA IT Client Service team consists of 7 members located in our 4 main offices: London, Warsaw, Berlin, and Amsterdam. Occasional travel will be required. DUTIES: Develop business relationships and integrate activities with other IT departments to ensure successful implementation and support of project efforts Work with local department managers to analyze and resolve [. .. ] resources when needed Ability to develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support and pass them down to the Level 1 help desk Actively participate as a Global IT member and participate in global projects Demonstrated ability to manage and prioritize multiple problems and issues with minimal supervision, excellent organizational skills, a teamwork approach to work but also act independently to solve problems with necessary Excellent oral and written communication skills with strong [. .. ]
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Job gestern bei Jooble gefunden
NTT DATA Services
• München
[. .. ] helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA is currently looking [...]
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[...] for an IT Support Analyst (f/m/d) onsite in Munich-Obersendling forour growing team in Germany. Overview The IT Support Analyst (f/m/d) is responsible for providing exceptional field service support to our clients. This includes having solid written and oral communication skills as well as the ability to document IT problems thoroughly with close attention to detail. As an IT Support Analyst (f/m/d) , you should have experience with troubleshooting and configuring Windows and i OS devices for end users. The ability to lift/ move/ set-up computer equipment is also required. Roles Responsibilities: Provide desktop and laptop support for Windows Mac systems Assist users in solving IT problems using available hardware and software tools Support, install, and maintain local area networks, operating systems, software, and related IT peripherals Install and support hardware and software components for user groups, perform preventive maintenance, and test equipment Evaluate system configuration and software to ensure [. .. ] reading and feedback of new articles, revision requests of existing article deficiencies, and accountability of article content comprehension Process security requests involving malicious software and vulnerability investigations Other IT Service-desk related tasks as deemed necessary by the client within the defined scope of the contract Fluent German and English language knowledge must have (Main working language: German) Education: Associates Degree, or technical institute degree/ certificate in Computer Science, Information Systems, or other related field (or equivalent work experience) Working knowledge [. .. ]
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Job vor 2 Tagen bei Jooble gefunden
Tipico Technology Services GmbH
IT Administrator (m/f/x)
• Karlsruhe
Betriebliche Altersvorsorge
[. .. ] highly collaborative and agile environment with cross-functional team members to develop products and create technical solutions that push us forward. Your playing field: Ensure a consistent standard [...]
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[...] of customer service is maintained, both onsite and remotely Collaborate seamlessly with the Corporate IT team to deliver top-notch IT support services across all Tipico Group offices Strong analytical and problem-solving skills. Investigate and resolve technical and operational issues as part of incident management, request fulfillment processes, and infrastructure projects to enhance tools and services for customers Take ownership of reported issues and provide regular communication on the status and progress Troubleshoot and address hardware, operating system, and software issues for Windows, Mac OSX, Windows, and mobile devices, including data recovery Contribute to the internal IT support procurement process Manage user accounts, groups, passwords, and mailboxes in corporate systems such as Active Directory, Azure Active Directory, In Tune, JAMF, Exchange Servers (Office 365) , and other specified systems Maintain operational documentation, including Knowledge [. .. ] focus and familiarity with IT Service Management/ ITIL standards and processes Hardware Knowledge. Familiarity with both PC and MAC equipment Ticketing Systems. Experience with ITSM applications such as JIRA Service Desk and Service Now Network Understanding. Basic knowledge of LAN and WAN setups Language Skills. Excellent written and spoken English; proficiency in German is an advantage Additional Information This is how we score with you: Established International Group. We have a solid foundation on which to grow. Personal and Professional Growth. [. .. ]
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Job vor 3 Tagen bei Jooble gefunden
BCIC Swiss GmBH
• Bonn
BCIC Swiss Gmb H Best Connect International Company is looking for a (Backfill, on-site) IT
Support Specialist in Bonn Germany Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office [...]
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[...] Cisco Jabber authorized. Should have basic knowledge of the Mac operating system to support Apple PC users. Install, upgrade, support, and troubleshoot printers and computer hardware. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/ software. Must hold a valid work permit in Germany Several years of experience in the IT field Local language (German) English [. .. ]
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Job vor 3 Tagen bei Jooble gefunden
BCIC Swiss GmBH
IT Service Desk/ Support Specialist
• Bonn
BCIC Swiss Gmb H Best Connect International Company is looking for a (Backfill, on-site) IT
Support Specialist in Bonn Germany Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office [...]
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[...] Cisco Jabber authorized. Should have basic knowledge of the Mac operating system to support Apple PC users. Install, upgrade, support, and troubleshoot printers and computer hardware. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/ software. Must hold a valid work permit in Germany Several years of experience in the IT field Local language (German) English [. .. ]
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Job vor 3 Tagen bei Jooble gefunden
BCIC Swiss GmBH
• Bonn
BCIC Swiss Gmb H Best Connect International Company is looking for a (Backfill, on-site) IT
Support Specialist in Bonn Germany Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office [...]
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[...] Cisco Jabber authorized. Should have basic knowledge of the Mac operating system to support Apple PC users. Install, upgrade, support, and troubleshoot printers and computer hardware. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/ software. Must hold a valid work permit in Germany Several years of experience in the IT field Local language (German) English [. .. ]
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Job vor 3 Tagen bei Jooble gefunden
Adaptavist
Jira-Confluence Application Support Administrator (f/m/d) (german speaker)
• Homeoffice
Homeoffice möglich
[. .. ] trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your [...]
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[...] team. We provide Mac Books to all employees and additional support for fully remote workers to set up their home offices. Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women s health needs such as menopause, menstruation, [. .. ] Administrator (German speaker) position will work with customers to help them get the most out of their Atlassian software, including configuring and customising key Atlassian Software applications (Jira, Confluence, Jira Service Desk) , as well as other Atlassian applications and marketplace software. As part of our clients partially outsourced teams, this position will assist their businesses acting as a remote administrator on a day to day basis. This position will be working with customers to respond to requests on a priority basis [. .. ]
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Job vor 3 Tagen bei Jooble gefunden
BCIC Swiss GmBH
• Bonn
BCIC Swiss Gmb H Best Connect International Company is looking for a (Backfill, on-site) IT
Support Specialist in Bonn Germany Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office [...]
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[...] Cisco Jabber authorized. Should have basic knowledge of the Mac operating system to support Apple PC users. Install, upgrade, support, and troubleshoot printers and computer hardware. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/ software. Must hold a valid work permit in Germany Several years of experience in the IT field Local language (German) English [. .. ]
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Job vor 3 Tagen bei Jooble gefunden
BCIC Swiss GmBH
Specjalista Service Desk-Operator IT
• Bonn
BCIC Swiss Gmb H Best Connect International Company is looking for a (Backfill, on-site) IT
Support Specialist in Bonn Germany Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office [...]
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[...] Cisco Jabber authorized. Should have basic knowledge of the Mac operating system to support Apple PC users. Install, upgrade, support, and troubleshoot printers and computer hardware. Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/ software. Must hold a valid work permit in Germany Several years of experience in the IT field Local language (German) English [. .. ]
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Job vor 11 Tagen bei Jooble gefunden
JTL- Software- GmbH
• Köln
Homeoffice möglich Werkstudenten Abgeschlossene Ausbildung
Flexible Arbeitszeiten Betriebliche Altersvorsorge Vermögenswirksame Leistungen
[. .. ] im IT Bereich und hast Lust, dein Know-how dort einzubringen, wo es wirklich gebraucht wird? Als Teil unseres IT-Teams unterstützt du Kolleginnen und Kollegen primär im First [...]
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[...] Level Support und sorgst dafür, dass der Arbeitsalltag reibungslos läuft. Du bist die erste Anlaufstelle bei IT-Fragen und trägst aktiv dazu bei, unsere restliches IT-Team, welches noch aus 4 Systemadministratoren und einem Team Lead besteht, im Tagesgeschäft zu entlasten. Du unterstützt und betreust Mitarbeitende bei IT-Fragen und Problemen am IT-Service-Desk im Rahmen des First-Level Support Du vergibst und verwaltest Zugriffsberechtigungen in IT-Systemen, vor allem in Microsoft 365. Du installierst, administrierst und pflegst IT-Infrastruktur-Services mit Schwerpunkt auf Windows. Du schulst Anwender im Umgang mit relevanter Software, zum Beispiel Microsoft 365. Du arbeitest bei der Planung und Umsetzung [. .. ] einer gleichwertigen IT-Ausbildung und bist aktuell im Studium im Bereich IT. Du hast praktische Erfahrung im First Level Support, idealerweise durch eine Ausbildung, Praktika, Nebenjobs oder Studienprojekte. Kenntnisse in Mac und Linux sind wünschenswert. Du hast kein Problem damit auch mal auf englisch zu kommunizieren, sowohl schriftlich als auch mündlich. Mobiles Arbeiten: Bei uns arbeiten fast alle Kolleg:innen remote. Für Workshops, Schulungen oder Messen freuen wir uns, Dich auch mal vor Ort zu sehen Flexible Arbeitszeiten: Dank unserer Vertrauensarbeitszeit gestaltest [. .. ]
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Job am 14.01.2026 bei Jooble gefunden
everience Germany GmbH
Onsite IT-Techniker (m/w/d) - Berlin
• Darmstadt
Ihre Aufgaben Sie übernehmen den Onsite-
Support für Endanwender:innen und Führungskräfte von der Installation über Wartung bis hin zur Reparatur von IT-Endgeräten (insbesondere
Mac Books) . Sie analysieren und [...]
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[...] lösen technische Störungen im Rahmen des 1st und 2nd Level Supports vor Ort oder leiten komplexere Anliegen an nachgelagerte Supportebenen weiter. Sie betreuen Apple-Umgebungen (mac OS) inklusive Konfiguration, Fehlerbehebung und Verwaltung. Sie unterstützen beim IT-Asset-Management, begleiten Rollouts und dokumentieren alle Vorgänge sorgfältig. Sie arbeiten eng mit dem zentralen Service Desk zusammen, nutzen ein Ticketsystem und halten vereinbarte SLAs ein. Sie begleiten regelmäßig die technische Vorbereitung von Onboardings und sind Ansprechperson für neue Mitarbeitende. Ihr Profil Fachliche Anforderungen: Sie verfügen über mindestens 23 Jahre Berufserfahrung im IT-Support idealerweise im Onsite-Umfeld. Sie besitzen fundierte Kenntnisse in mac OS sowie gängiger IT-[. .. ]
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Job am 14.01.2026 bei Jooble gefunden
Bleckmann Schulze Partner Services GmbH
• Köln
Weihnachtsgeld 30+ Urlaubstage Work-Life-Balance
[. .. ] (je nach Qualifikation) Branche: Lebensmittel Startzeitpunkt: ab sofort Für unseren Mandanten, ein traditionsreiches Familienunternehmen, das sich auf die Produktion hochwertiger Backwaren spezialisiert hat, suchen wir zum nächstmöglichen [...]
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[...] Zeitpunkt einen: IT-Service Desk Mitarbeiter (m/w/d) Familienunternehmen Ihre Aufgaben: IT-Service und User Helpdesk am Telefon, Remote oder Vor-Ort Bearbeitung der Anfragen und Störungen sowie deren Fehleranalyse/-behebung Betreuung von rund 800 Anwender- und funktionsbezogenen IT-Systemen an ca. 66 Standorten Eskalation, Koordination und Steuerung von Supportfällen bei externen Partnern/ Dienstleistern [. .. ] Fachinformatiker (m/w/d) Systemintegration, Informatikkaufmann (m/w/d) oder als Quereinsteiger (m/w/d) mindestens 2 Jahre Berufserfahrung in den oben genannten Bereichen Kenntnisse in der Installation, Konfiguration dem Support von Windows Server- und Clientbetriebssystemen und Apple basierten Endgeräten (Mac OSX, i-PAD-OS, i OS) Fortgeschrittene Kenntnisse zu gängigen IP-basierten LAN, WLAN WAN Netzwerken-/ Technologien Erfahrungen um Umgang mit IT-Service-Management-/ Helpdesk/ Ticketsystem Lösungen Ihre Vorteile: Optimale Work-Life-Balance durch familienfreundliche Arbeitszeitenregelungen Leistungsgerechte Vergütung sowie Zusatzleistungen Vielfältige individuelle Fort- und Weiterbildungen Attraktive Mitarbeiterrabatte Urlaubs- und Weihnachtsgeld sowie [. .. ]
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Job am 14.01.2026 bei Jooble gefunden
Secustaff GmbH
User Help Desk (m/w/d) Onsite Support Iserlohn
• Iserlohn
Für einen Kunden in Iserlohn suchen wir derzeit einen User Help
Desk Supporter (m/w/d) Onsite Aufgabengebiet Incident-, Request-, und Problem Bearbeitung Pool- und Lagerhaltung Betankung Hardware Austausch im Fehlerfall [...]
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[...] Druckermanagement Configuration Management und Pflege Managementsysteme Qualifikationen Gute IT-Kenntnisse mit Berufserfahrung und eine Ausbildung zum Fachinformatiker für Systemintegration oder vergleichbar Erfahrungen im 1st und 2nd Level Support und mit einem Ticketsystem (z. B. Matrix42, Service Now, etc. ) Tiefergehende Erfahrungen im Umgang mit Windows 11 sowie Office 365 Produkten Umfassende Erfahrungen im Apple Umfeld, IOS, Mac OS, i PAD, Mac Book, i Phone Mobile Device Management im Bereich Apple Software Verteilungs-Tools wie Microsoft SCCM, Intune Dokumentationskompetenz Hohe Sozialkompetenz Vor Ort wird ein gepflegtes und freundliches Auftreten erwartet. fließende Deutschkenntnisse Englischsprachig in Word und Schrift Bereitschaft zur Schichtarbeit und Rufbereitschaften Referenz: 25-1099 Einsatzort: Iserlohn Auslastung: Vollzeit Start: ASAP Dauer: 9 [. .. ]
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Job am 17.01.2026 bei JobNinja gefunden
digatus personal GmbH
• 30419, Hannover
Tarifvertrag Übertarifliche Vergütung
IT
Service Desk Analyst (m/w/d) Standort: Hannover Anstellungsart (en) : Vollzeit Zweck und Ziel der Stelle Du hast bereits Erfahrung mit komplexen Netzwerkinfrastrukturen gesammelt und möchtest aktiv an der Planung, [...]
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[...] Umsetzung und Weiterentwicklung von Kundenumgebungen mitwirken? Du willst Verantwortung übernehmen und dich dabei fachlich weiterentwickeln? Dann melde dich bei uns Dein [. .. ] Drucker-, Software- und einfache Netzwerkprobleme Strukturierte Dokumentation aller Vorgänge im Ticketsystem nach definierten Prozessen Kommunikation mit Endanwendern zum Ticketstatus und zur Lösungsfindung Zusammenarbeit mit Fachabteilungen sowie gelegentliche Unterstützung im MAC-Support Das bringst Du mit Gute Kenntnisse in Windows 10 sowie Microsoft Office Sehr gute Deutschkenntnisse in Wort und Schrift Erste Berufserfahrung im Dienstleistungs-oder serviceorientierten IT-Umfeld oder eine abgeschlossene IT-Ausbildung Ausgeprägte IT-Affinität und serviceorientierte Arbeitsweise Freundliches Auftreten, Zuverlässigkeit und Teamgeist Das bieten wir Dir zusätzlich: Faire Bezahlung: [. .. ]
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Job vor 8 Tagen bei Mindmatch.ai gefunden
Sharp Brains
Information Technology Support Engineer
• AT- 9 Wien
International Technical Recruiter at Sharp Brains Job Description Responsibilities Qualifications 2-4 years of experience in Onsite
support Knowledge and experience on Windows 7 OS Manage Desktop Devices (hardware, software [...]
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[...] and connectivity) incidents through to resolution Manage IMAC and desk side support services Manage hard and soft break fix services for laptops and desktops Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle, including the remote management of Desktop Devices using appropriate tools Support, manage, optimize and maintain the configuration and installation of the Desktop, including patch updates, hardware replacements, with spares provided by vendor Experience with Service management tool e. g. , Service Now Should have good expertise on EUC tools, remote support tools, MS Office and Outlook Preferable to have a good understanding of Lync, VPN, and mobile device support Analyze Service Desk calls for Desktop Devices and incident data to identify and advise customers of [. .. ] Request and related activities, including spare and buffer stock management Good to have knowledge in AD and smart hands and feet support Good to have knowledge and experience of supporting MAC devices and tablets Seniority Level Associate Employment Type Parttime Job Function Information Technology Technology, Information and Media (Industries) Get notified about new Information Technology Support Engineer jobs in Vienna, Austria. J-18808-Ljbffr 78527436 [. .. ]
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Job am 07.01.2026 bei Regio-Jobanzeiger gefunden
softgarden e- recruiting gmbh
Mitarbeiter:in im IT Service Desk (m/w/d)
• 10789, Berlin
Homeoffice möglich Abgeschlossene Ausbildung
Flexible Arbeitszeiten Betriebliche Altersvorsorge
0. View job here Mitarbeiter:in im IT
Service Desk (m/w/d) Vollzeit Tauentzienstraße, 10789 Berlin Mit Berufserfahrung 17.06.25 Deine Rolle Du bist verantwortlich für den First-Level-
Support und hilfst Endbenutzern [...]
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[...] bei technischen Problemen per Telefon, E-Mail und Chat. Dabei löst du schnell und effizient Hardware- und Softwareprobleme. Incidents und Serviceanfragen erfasst, verfolgst und verwaltest du im IT-Ticketing-System und sorgst für eine zügige Bearbeitung sowie transparente Kommunikation. Gemeinsam mit dem Second-Level-Support diagnostizierst und [. .. ] selbstverständlich sind Aber, das Andere haben wir natürlich auch. . . Ticket für öffentliche Verkehrsmittel oder ein Job Fahrrad Betriebliche Altersvorsorge Ein Geschenk zu deinem Geburtstag und Firmenjubiläum Moderne Hardware (Mac oder Windows deine Wahl) Teamevents, wie unsere Sommerfeier, unsere organisierten Mittagessen und After-Work Drinks Ein tolles, zentrales Büro in Berlin am Zoo Klingt das nach dir? Dann freuen wir uns von dir über das Online-Bewerbungsformular zu hören. Aus Gründen der besseren Lesbarkeit wird auf die gleichzeitige Verwendung der [. .. ]
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Neu Job vor 6 Std. bei Jobleads gefunden
Regional Service Delivery Manager (d/f/m)
• Stuttgart, Baden- Württemberg
Beratungs-/ Consultingtätigkeiten
Regional
Service Delivery Manager (d/f/m) Location: Stuttgart, Germany Work Model: Onsite Responsibilities Act as the central liaison for all transition and Field Services (FS) delivery activities for customers. Lead [...]
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[...] the transition of EUC and Field Services from external customers or incumbents into Cognizants FS delivery tower. Serve as subject matter [. .. ] resource requirements based on SLAs, assets, call volumes, site criticality, and customer needs. Create and review SLAs, KPIs, and service credit penalties; develop Statements of Work for EUC and FSO support. Present service capabilities and solutions to customer stakeholders up to Director level. Plan and manage knowledge transfer of EUC and FS processes from customer to Cognizant. Visit customer locations to collect existing process documentation for EUC and FS services. Create, document, and redesign service processes according to new delivery requirements. [. .. ] of management experience Strong knowledge of EUC, Field Services, IT infrastructure, contract management, and vendor management. Experience in transition and transformation projects within EUC and FS domains. Understanding of Service Desk operations, ticketing tools, categorization, priorities, workflows, and ITIL processes. Technical understanding of EUC devices (desktops, laptops, printers, handhelds, smartphones) and Windows/ Mac environments. Skilled in SLA/ KPI management, reporting, escalation handling, and process improvement. Strong communication, presentation, and stakeholder management skills. Experience managing geographically and culturally diverse teams. High level of customer orientation, problem-solving ability, and ownership. Proficient in MS Office and Microsoft Project; ITIL/ PMI certification preferred. Flexible, proactive, and [. .. ]
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OT/ IT Junior Support Engineer
• Berlin
Absolventen, Einsteiger, Trainees
[. .. ] empowerment, impact, and trust, our teams are innovating a new generation of AI tools, that are transforming how companies build and share knowledge. With over 10 years [...]
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[...] of experience, we support over 100 clients worldwide and have a user base of over 100, 000. What sets us apart: Innovation: We are pioneers in AI-powered insights. Expertise: We are trusted by global industry leaders. Deep Sights AI: Our Deep Sights AI assistant empowers business users to intuitively uncover the latest insights [. .. ] and remote troubleshooting for mac OS, Windows, i OS, and Android devices. Timely ticket handling and resolution of support issues. Document incidents, solutions, and create/ maintain ITSM Knowledge Base articles. Ensure highquality service delivery and professional communication with end users. Manage the full device lifecycle: procurement, intake, setup, assignment, registration, replacement, repairs, and secure disposal. Maintain accurate hardware inventory and stock levels. Use Windows Autopilot, Apple Business Manager (ABM) and Intune for streamlined provisioning and enrollment. Including account provisioning and hardware procurement, while [. .. ] or major. Certifications (M365, ITIL, Azure, etc. ) are a plus but not required. 2+ years of experience in similar role. Must Have Experience in responding to and resolving Help Desk requests and providing technical support for both hardware and software requests and incidents reported by end users inperson and remotely, including Mac, Windows, Android, and i OS users. Advanced skills in the administration of Microsoft 365, including online Exchange, MS Share Point, MS Teams, and MS Office applications. Microsoft Entra ID and Intune fundamentals. Handson experience with maintaining users access to software, including access creation, revocation, and access review. Handson experience with endpoints [. .. ]
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Desktop Engineer L1
• Krefeld, Nordrhein- Westfalen
Salary: 3000-4000 Per Month, Full-time Responsibilities Manage desktop device (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and deskside
support services. Manage hard and soft breakfix services [...]
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[...] for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle, including the remote management of Desktop Devices using appropriate tools. Support, manage, optimise and maintain the configuration and installation of the Desktop, including patch updates and hardware replacements, with spares provided by the vendor. Analyse Service Desk calls for Desktop Devices and incident data to identify and advise the Customer of any potential user training requirement and automation. Ensure that each Desktop Device is installed with the appropriate Desktop image. Monitor security profiles and antivirus software on all Desktop Devices and take appropriate action in the event [. .. ] as for MI calls. Requirements Knowledge and experience with Windows7 OS. Good to have: knowledge in AD and smarthands and feet support. Good to have: knowledge and experience of supporting MAC devices and tablets. Experience with Service management tool e. g. , Service Now. Should have good expertise on EUC tools, remote support tools, MS Office and Outlook. Preferable to have a good understanding of Lync, VPN, and mobile device support. Should be aware of ITIL processes of Incident, Change, Problem, [. .. ]
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Space Planner
• Berlin
[. .. ] projections by local business unit. The Space Planner is to ensure all sites are optimized and per Client workplace standards. What this job involves At a site [...]
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[...] or campus level, support the development and delivery of Space Planning solutions in line with Property Strategies that meet the Business needs for space and/or changes to space allocations Site level blocking, stacking, adjacency planning Develop migration plans and sequencing of group-level and individual moves Manage and maintain CAFm/IWMS data to ensure accuracy of reporting Facilitate and/or resolves planning issues identified in the customer planning meetings with MAC team Compilation of a tactical view (e. g. 24 months) of the specific campus to support the business needs Integration of the tactical plan into the strategic forecast of business space requirements Support the preparation of communications that assist the Business Reps/ other involved parties to understand the proposed accommodation [. .. ] standards, procedures and protocols and notifies client of customer requested exceptions; Performs data accuracy audits Collaborate on site-specific Planning Strategies with Senior Site Leadership and the Area Occupancy Planners Service Request Response Reporting: Support the implementation of MAC additional space service requests. Ensure all assigned Service Requests are prioritised and accurately managed in the Service Request Module. Maintain detailed notes and summary information within the Service Request Module and provide a regular summary. Reporting Track and report actual seat demand [. .. ] adjacency planning CAFm/IWMS experience Microsoft office tools Auto CAD skills preferred What you can expect from us Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. [. .. ]
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Häufig gestellte Fragen
Wieviel verdient man als Mac Service Desk Support pro Jahr?
Als Mac Service Desk Support verdient man zwischen EUR 30.000,- bis EUR 45.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für MAC Service Desk Support Jobs bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 58 offene Stellenanzeigen für MAC Service Desk Support Jobs.
Wieviele Unternehmen suchen nach Bewerbern für MAC Service Desk Support Jobs?
Aktuell suchen 23 Unternehmen nach Bewerbern für MAC Service Desk Support Jobs.
Welche Unternehmen suchen nach Bewerbern für MAC Service Desk Support Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für MAC Service Desk Support Stellenangebote:
- BCIC Swiss GmBH (5 Jobs)
- Oxford Instruments Plc (2 Jobs)
- Market Logic Software (2 Jobs)
- everience Germany GmbH (2 Jobs)
- Entrix (2 Jobs)
- Tipico Technology Services GmbH (2 Jobs)
In welchen Bundesländern werden die meisten MAC Service Desk Support Jobs angeboten?
Die meisten Stellenanzeigen für MAC Service Desk Support Jobs werden derzeit in Nordrhein-Westfalen (11 Jobs), Berlin (10 Jobs) und Bayern (6 Jobs) angeboten.
Zu welchem Berufsfeld gehören MAC Service Desk Support Jobs?
MAC Service Desk Support Jobs gehören zum Berufsfeld Systemadministration.