202 Jobs für Ticket Resolution
Stellenangebote Ticket Resolution Jobs
Job vor 11 Tagen bei Jooble gefunden
Personio
• München
Absolventen, Einsteiger, Trainees
Sabbaticals
[. .. ] our internal processes with your ideas and feedback Work with tools like Zendesk, Fullview, Mailjet, and Ask Ai to deliver exceptional support Track and meet key performance [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] metrics like weekly ticket resolution, customer satisfaction (CSAT) , and quality benchmarks Add value by identifying opportunities to educate customers on helpful features or add-ons Role Requirements: What you need to succeed A university degree in economics or IT-related economics Intern experience Excellent written and verbal communication skills in English, German and Spanish [. .. ]
Job vor 13 Tagen bei Jooble gefunden
Intetics
Technical Support Engineer
• Homeoffice
[. .. ] using email, chat, and Zoom Handle multiple concurrent issues with varying severity, making sure that they are responded to within the established SLAs Focus on accelerating investigations [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] and minimizing support ticket resolution times via live Zoom calls Troubleshoot logs to identify errors/ exceptions and their root cause Act as Incident Commander during service incidents and maintain updates on the Status page Keep updated on the latest features on the platform Collaborate internally and improve team processes that can lead to greater efficiency [. .. ]
Job vor 11 Tagen bei Jooble gefunden
Personio
• Berlin
Sabbaticals
[. .. ] our internal processes with your ideas and feedback Work with tools like Zendesk, Fullview, Mailjet, and Ask Ai to deliver exceptional support Track and meet key performance [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] metrics like weekly ticket resolution, customer satisfaction (CSAT) , and quality benchmarks Add value by identifying opportunities to educate customers on helpful features or add-ons Role Requirements: What you need to succeed A university degree in economics or IT-related economics or at least 1 year of experience as a Support Representative in a [. .. ]
Job vor 13 Tagen bei Jooble gefunden
Jnr Network Engineer-Internet Service Provider
• Frankfurt am Main
[. .. ] and developing skills across enterprise-level technologies. Build your future in networks from the ground up. Apply now Responsibilities: Get involved across all aspects of the network team [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] not just ticket resolution Contribute to a wide range of ongoing and upcoming infrastructure projects Provide hands-on support to the wider engineering team Grow into project-based work with real end-to-end involvement Skills/ Must have: 2+ years of experience in network support or engineering Strong understanding of networking fundamentals, especially Routing [. .. ]
Job vor 13 Tagen bei Jooble gefunden
• Frankfurt am Main
Absolventen, Einsteiger, Trainees
[. .. ] Apply now to join a team that invests in your growth and development. Interviews are already underway. Key Responsibilities: Get involved across all aspects of the network [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] team not just ticket resolution Contribute to a wide range of ongoing and upcoming infrastructure projects Provide hands-on support to the wider engineering team Grow into project-based work with real end-to-end involvement Skills/ Must have: 2+ years of experience in network support or engineering Strong understanding of networking fundamentals, especially Routing [. .. ]
Job vor 10 Tagen bei Mindmatch.ai gefunden
Sharp Brains
Information Technology Consultant
• AT- 9 Wien
Beratungs-/ Consultingtätigkeiten
[. .. ] full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements. 4. Delivered support using tools such as SCCM, Intune, and Service Now for [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] asset tracking, ticket resolution, and remote assistance. 5. Administered approved software installations, updates, and security patching in coordination with IT policies. 6. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients. 7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement. 8. [. .. ]
Job vor 14 Tagen bei Jobleads gefunden
Beratungs-/ Consultingtätigkeiten
[. .. ] with longterm scope. This contract is to start early February and will be 100 remote. Responsibilities This is a support role with a focus on 2nd/3rd level [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] support and ticket resolution. Qualifications 7+ years SAP EWM experience. Strong handson SAP EWM configuration skills. SOLMAN exposure is an advantage. SAP TM and/or LE experience is an advantage. Proactive and independent attitude. Candidates HAS to be based in Europe. Application If you are interested please contact Alex Upton Agerholm at or apply [. .. ]
Job vor 9 Tagen bei Jobleads gefunden
Information Technology Consultant
• Wien
Beratungs-/ Consultingtätigkeiten
[. .. ] full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements. 4. Delivered support using tools such as SCCM, Intune, and Service Now for [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] asset tracking, ticket resolution, and remote assistance. 5. Administered approved software installations, updates, and security patching in coordination with IT policies. 6. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients. 7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement. 8. [. .. ]
Job vor 9 Tagen bei Jobleads gefunden
[. .. ] to keep operations running smoothly. Responsibilities Provide advanced (Level 2/ 3) technical support, both remotely and onsite, for IT issues and escalations Mentor and guide IT support [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] staff, assisting with ticket resolution and promoting best practices Manage user accounts and ensure correct onboarding/ offboarding procedures Maintain hardware inventory, coordinate orders, and organize ewaste disposal Log and track support requests, resolving software, hardware, and network issues Create and update documentation and knowledge base materials for IT support processes Assist with training sessions and [. .. ]
Job vor 10 Tagen bei Jobleads gefunden
Junior Customer Support Specialist-German Speaking (d/f/m)
• München, Bayern
Absolventen, Einsteiger, Trainees
Sabbaticals
[. .. ] our internal processes with your ideas and feedback Work with tools like Zendesk, Fullview, Mailjet, and Ask Ai to deliver exceptional support Track and meet key performance [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] metrics like weekly ticket resolution, customer satisfaction (CSAT) , and quality benchmarks Add value by identifying opportunities to educate customers on helpful features or add-ons Qualifications A university degree in economics or IT-related economics Intern experience Excellent written and verbal communication skills in English German A genuine customer-first mindset and a passion [. .. ]
Job vor 3 Tagen bei Neuvoo gefunden
EIL Global IT Solutions and Services Pvt Ltd
• Berlin
[. .. ] 1. Hardware IMAC (Install, Move, Add, Change) Support: Diagnose and resolve hardware issues for desktops, laptops, Macs, tablets, smartphones, and supported printers. Coordinate with vendors and internal [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] teams for service ticket resolution. Provide smart hands support for AV systems and digital signage panels. Collect equipment during user offboarding and support Red/Yellow zone operations. 2. Software IMAC Configuration: Address software break-fix issues and coordinate with OEM vendors when necessary. Install software and image devices that cannot be configured remotely. Deploy desktop/ [. .. ]
Job vor 3 Tagen bei Neuvoo.com gefunden
RED Global
SAP EWM Consultant
Beratungs-/ Consultingtätigkeiten
[. .. ] with longterm scope. This contract is to start early February and will be 100 remote. Responsibilities This is a support role with a focus on 2nd/3rd level [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] support and ticket resolution. Qualifications 7+ years SAP EWM experience. Strong handson SAP EWM configuration skills. SOLMAN exposure is an advantage. SAP TM and/or LE experience is an advantage. Proactive and independent attitude. Candidates HAS to be based in Europe. Application If you are interested please contact Alex Upton Agerholm at or apply [. .. ]
Job vor 11 Tagen bei Neuvoo gefunden
Women Tech Network
Junior Customer Support Specialist-German Spanish Speaking (d/f/m)
• Munich, Bavaria
Absolventen, Einsteiger, Trainees
Sabbaticals
[. .. ] our internal processes with your ideas and feedback Work with tools like Zendesk, Fullview, Mailjet, and Ask Ai to deliver exceptional support Track and meet key performance [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] metrics like weekly ticket resolution, customer satisfaction (CSAT) , and quality benchmarks Add value by identifying opportunities to educate customers on helpful features or add-ons Role Requirements: What you need to succeed A university degree in economics or IT-related economics Intern experience Excellent written and verbal communication skills in English, German and Spanish [. .. ]
Job am 23.12.2025 bei Neuvoo gefunden
Women Tech Network
Customer Support Specialist-German Speaking (d/f/m) - 12 months Fixed-Term Contract
• Berlin
Sabbaticals
[. .. ] our internal processes with your ideas and feedback Work with tools like Zendesk, Fullview, Mailjet, and Ask Ai to deliver exceptional support Track and meet key performance [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] metrics like weekly ticket resolution, customer satisfaction (CSAT) , and quality benchmarks Add value by identifying opportunities to educate customers on helpful features or add-ons Role Requirements: What you need to succeed A university degree in economics or IT-related economics or at least 1 year of experience as a Support Representative in a [. .. ]
Job vor 4 Tagen bei StepStone gefunden
The Stepstone Group GmbH
• Düsseldorf Duesseldorf
Homeoffice möglich Abgeschlossenes Studium
Betriebliche Altersvorsorge 30+ Urlaubstage
[. .. ] dein Team im Umgang mit modernen Service-Technologien und treibst kontinuierliche Verbesserungen voran. Deine Aufgaben Du steuerst und optimierst die Service-Performance anhand relevanter KPIs (z. B. CSAT, First-Contact-
Resolution, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Effizienz) Du bist verantwortlich für die Identifikation, Analyse und Priorisierung von Serviceprozessen zur Automatisierung und Standardisierung Du organisierst und koordinierst das operative Tagesgeschäft unter Einsatz automatisierter Workflows und intelligenter Tools Du bist zuständig für die Ableitung und Umsetzung von Prozess- und Produktverbesserungen auf Basis daten- und KI-gestützter Insights Du [. .. ] Arbeitsmodell Betriebliche Altersvorsorge 24/ 7 Employee Assistance Program Betriebliche Risikolebensversicherung Volunteer days Jobbike In-house Gym In-house Barista Bring your dog to the office Vergünstigtes Parken, Job-oder Deutschland-Ticket Zugang zum Corporate Benefits Vorteilsportal Unsere Mission Gleiche Möglichkeiten für alle-das ist uns wichtig Wir sind davon überzeugt, dass Diversität und Inklusion wichtige Elemente für unseren Erfolg als globales Unternehmen sind. Darum wollen wir die besten Talente für uns gewinnen, fördern und an uns binden. Wir freuen uns über [. .. ]
Job vor 5 Tagen bei StepStone gefunden
ISCC System GmbH
APS Product Manager
• Köln Koeln
Homeoffice möglich
Sabbaticals Jobticket Work-Life-Balance
[. .. ] UX design of APS, translating complex workflows and user requirements into intuitive, user-centred interface concepts Coordination with software developers and internal IT colleagues to ensure seamless implementation, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] timely issue resolution and continuous product improvement Ownership of the testing and acceptance process for new product features by validating functionality, coordinating reviews with internal experts and running beta tests with internal stakeholders and auditors Creation, management, and maintenance of APS documentation, including BPMN 2.0 process flows, guidelines, manuals and user-facing materials Provision of APS Helpdesk support including ticket assessment, prioritization and resolution Creation and maintenance of APS-related website and training content for the ISCC Academy Representation of APS at internal and external events and maintenance of APS-related legal documents in collaboration with legal counsel University degree in environmental or sustainability studies, engineering, business management, information technology [. .. ]
Job vor 12 Tagen bei StepStone gefunden
Sunday Natural Products GmbH
• Berlin
Homeoffice möglich
[. .. ] work closely with Product Development, Regulatory, and Laboratory teams to embed quality early in the product lifecycle and act as the go-to expert for product testing, compliance, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] and problem resolution. Support New Product Development by ensuring quality and regulatory requirements are integrated from the start ( Quality by Design-Qb D) Define and review testing plans for new products, ensuring methods and specifications meet all requirements Verify compliance with label declarations, ingredient lists, and nutritional information and act as subject matter [. .. ] paid time off per year plus up to 5 days off between Christmas and New Year The Urban Sports Club membership, Swapfiets bike rental and a subsidy for the Deutschland ticket We believe great things happen when we meet in person, which is why we embrace a hybrid model with one home office day per week up to two depending on the area you are working in and up to two weeks per year working from abroad Receive various discounts of [. .. ]
Job vor 13 Tagen bei StepStone gefunden
Isar Aerospace SE
Manager Mechanisms (m/f/d)
• Ottobrunn
Jobticket
[. .. ] Coordination partner team developments in structures and propulsion Creating, reviewing, releasing and approving development and flight hardware drawings and design documentation Identifying build/test/ design optimizations and working [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] them to resolution Masters degree in engineering or related field Proficient German and English skills 8+ years of experience in a full cycle design engineering role, including CAD, analysis, assembly and test. 5+ years of relevant experience leading a hardware development team Experience with kinematic synthesis, pneumatic/ hydraulic actuation, mechatronics, instrumentation, structures strength, [. .. ] plan: Secure your future with our company pension plan, featuring a 20 employer contribution after the probation period Subsidised lunch: Stay energised with delicious, subsidised lunches every day Public transport ticket: Commute with ease using a fully financed Deutschlandticket Sport Clubs membership: Stay fit with our sponsored sports club memberships (EGYM Wellpass) Individual learning allowance: Grow your skills with an individual learning budget granted after the probation period Childcare allowance: Receive a childcare allowance for your non-school-age children And [. .. ]
Job am 07.01.2026 bei StepStone gefunden
AND- E
• Ismaning
Homeoffice möglich
Jobticket
[. .. ] Perform threat-hunting activities under established procedures and contribute to improving detection capabilities. Support evidence collection and analysis during incident investigations. Collaborate with IT teams and business units [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] on incident resolution and security improvements. Maintain documentation, follow security playbooks, and contribute to process enhancements. Participate in SOC knowledge sharing, training, and continuous skill development. Bachelors degree in IT Security, Computer Science, Information Systems, or a comparable qualification. At least 23 years of professional experience in a SOC or IT Security environment. [. .. ] (approx. 60 possible) Attractive employee conditions for car insurance Exceptional company benefits: Employer subsidy for occupational pension scheme and disability pension, supplementary company health insurance, capital-forming benefits Optional: Job ticket, car parking spaces, monthly travel allowance EGYM Wellpass Financial subsidy as a small wish-fulfiller Free coffee, tea, water and weekly fruit delivery Health management and pme family service. AND-E sucht in Ismaning eine/n IT Security Specialist (m/f/d) (ID-Nummer: 13533092) 74090991 [. .. ]
Job am 07.01.2026 bei StepStone gefunden
Isar Aerospace SE
Senior Design Engineer, Mechanisms (m/f/d)
• Ottobrunn
Jobticket
[. .. ] partner team developments in structures, avionics and propulsion Creating, reviewing, releasing and approving development and flight hardware drawings and design documentation Identifying build/test/ design optimizations and working [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] them to resolution Masters degree in aerospace engineering or related field Proficient German and English skills 10+ years of experience in a full cycle aerospace design engineering role, including CAD, analysis, and min. 5+ years in assembly and test Relevant experience leading a hardware development team Experience with kinematic synthesis, pneumatic/ hydraulic actuation, [. .. ] plan: Secure your future with our company pension plan, featuring a 20 employer contribution after the probation period Subsidised lunch: Stay energised with delicious, subsidised lunches every day Public transport ticket: Commute with ease using a fully financed Deutschlandticket Rental clothing with laundry service: Enjoy hassle-free workwear with our convenient rental clothing and laundry service Sport Clubs membership: Stay fit with our sponsored sports club memberships (EGYM Wellpass) Individual learning allowance: Grow your skills with an individual learning budget granted [. .. ]
Job am 07.01.2026 bei StepStone gefunden
CMBlu Energy AG
IT Support Specialist (m/w/d)
• Alzenau
Homeoffice möglich Abgeschlossenes Studium
[. .. ] Microsoft-geprägten Umfeld Fundiertes Know-how in Windows 11, Microsoft 365, Azure Ad/Entra, Intune/ Autopilot Grundkenntnisse in Netzwerken (TCP/ IP, DNS, DHCP, VPN) , Druck Peripherie Sicherer Umgang mit [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Ticket-Wissensmanagement in einem ITSM-Tool Sehr gute Deutsch-sowie gute Englischkenntnisse wünschenswert sind Erfahrungen im mac OS-Support, Mobile-Device-Management und Hardware-Troubleshooting wünschenswert sind Kenntnisse in Power Shell-Scripting, Automatisierung und Software-Packaging wünschenswert sind ITIL-Grundlagen und Erfahrung mit SLA-/ KPI-Steuerung (z. B. First Response, Resolution Time) Unsere Benefits bei CMBlu Energy AG für Dich: VSOP-Programm : Mit unserem Virtual Stock Option Program (VSOP) kannst Du am Erfolg von CMBlu Energy AG teilhaben und vom Wachstum unseres Unternehmens profitieren. Deutschland-Ticket : Wir übernehmen komplett das Deutschland-Bahn-Ticket, damit Du nachhaltig und komfortabel reisen [. .. ]
Job gestern bei Stellenanzeigen.de gefunden
Frankfurter Sparkasse
Spezialist (w/m/d) Regulatorisches Reporting
• Hessen 60311
Teilzeit Homeoffice möglich Abgeschlossenes Studium
Flexible Arbeitszeiten Betriebliche Altersvorsorge Jobticket Vermögenswirksame Leistungen Work-Life-Balance
[. .. ] wirken aktiv bei der Erstellung aufsichtsrechtlicher Meldungen an die Bankenaufsicht (HGB) und die Konzernmutter (IFRS) mit. Je nach Schwerpunktbereich unterstützen Sie entweder das Liquiditäts- und Abwicklungsmeldewesen (LCR, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] ALM, NSFR, AE, Resolution Planning Reporting, MREL, Bankenabgabe sowie zugehörige außerplanmäßige Anfragen) oder COREP Own Funds, Leverage Ratio und Offenlegung gemäß CRR, einschließlich ESG-Aspekten Sie helfen mit, die erhöhten Anforderungen an ein von der EZB direkt beaufsichtigtes Institut mit IRBA-Umsetzung zu bewältigen. Sie erstellen, plausibilisieren und analysieren Meldeinhalte. Sie werten eigenständig Entwicklungen [. .. ]
Job gestern bei Jooble gefunden
Market Logic Software
OT/ IT Junior Support Engineer
• Berlin
Absolventen, Einsteiger, Trainees
[. .. ] Junior Support Engineer, you will play a key role in ensuring smooth daily operations across our internal technology landscape. Your primary focus will be ITSM first-line support, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] ensuring timely resolution of user issues and maintaining a reliable and secure end-user environment across mac OS, Windows, i OS, and Android devices. You will manage device lifecycle processes, maintain accurate asset records, help administer Microsoft 365 and Entra ID, and contribute to operational security, compliance, and Saa S system administration. This role is hands-[. .. ] first point of contact for internal user requests across hardware, software, account access, and connectivity issues. Provide on-site and remote troubleshooting for mac OS, Windows, i OS, and Android devices. Timely ticket handling and resolution of support issues Document incidents, solutions, and create/ maintain ITSM Knowledge Base articles. Ensure high-quality service delivery and professional communication with end users. Device Lifecycle Asset Management Manage the full device lifecycle: procurement, intake, setup, assignment, registration, replacement, repairs, and secure disposal. Maintain accurate hardware inventory [. .. ]
Job vor 2 Tagen bei Jooble gefunden
MPB
Customer Experience Advisor-German speaking
• Berlin
[. .. ] global colleagues to stay up to date on best practices and continuously improve regional processes. Taking ownership of the customer experience, driving loyalty and enhancing MPBs reputation [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] with every positive resolution. What We Are Looking For: Language skills: Fluency in German and English. Proficiency in any other language is a plus Organised Detail-Oriented: You have a sharp eye for detail and can juggle multiple tasks efficiently without missing a beat. Confident Communicator Problem-Solver: You engage with customers across email, [. .. ] to 5 more each year + 2 days of volunteering leave + 1 day a year to focus on your well-being Urban Sports Membership discount Retirement pension plans BVG ticket discount (50) MPB Employee discount and uplifts Employee Assistance Programme (EAP) Learning Management System (the MPB Learning Lab ) - You ll have access to thousands of free courses to up-skill in any areas you d like, personal or professional Enhanced paid parental leave Summer and winter employee events [. .. ]
Job vor 3 Tagen bei Jooble gefunden
Asseco Solutions AG
IT Support Lead (m/w/d)
• Karlsruhe
Führungs-/ Leitungspositionen
[. .. ] sicherzustellen. Es handelt sich um eine hybride Rolle in Karlsruhe. Hauptaufgaben Operative Führung und Teamkoordination Fachliche Führung und Koordination der täglichen Arbeit der IT Support Specialists und [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Engineers Überwachung der Ticket-Queues, Priorisierung von Aufgaben und Sicherstellung einer fristgerechten Bearbeitung von Incidents Zentrale Eskalationsstelle für komplexe technische Probleme vor der Einbindung spezialisierter Teams Sicherstellung der Einhaltung von IT-Prozessen, SLAs und definierten Service-Qualitätsstandards Coaching und Weiterentwicklung der Teammitglieder sowie Förderung einer serviceorientierten und kontinuierlich lernenden Arbeitskultur Technischer Support und Eskalation [. .. ] und Knowledge-Base-Inhalten Zusammenarbeit mit bereichsübergreifenden Teams zur Automatisierung von Abläufen, Verbesserung der User Experience und Reduktion wiederkehrender Störungen Definition, Nachverfolgung und Analyse relevanter KPIs wie SLA, First Contact Resolution, Backlog oder Ticket-Aging Aktive Mitarbeit in Incident-, Problem- und Change-Management-Prozessen sowie Durchführung von Root Cause Analysen Zusammenarbeit und Stakeholder-Management Enge Abstimmung mit Infrastruktur-, Security- und Application-Teams zur Sicherstellung eines stabilen Betriebs und klarer Übergaben zwischen Support-Tiers Transparente und adressatengerechte Kommunikation mit Anwenderinnen [. .. ]
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Häufig gestellte Fragen
Wieviele offene Stellenangebote gibt es für Ticket Resolution Jobs bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 202 offene Stellenanzeigen für Ticket Resolution Jobs.
Wieviele Unternehmen suchen nach Bewerbern für Ticket Resolution Jobs?
Aktuell suchen 82 Unternehmen nach Bewerbern für Ticket Resolution Jobs.
Welche Unternehmen suchen nach Bewerbern für Ticket Resolution Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Ticket Resolution Stellenangebote:
- JAO (8 Jobs)
- LMU Klinikum (6 Jobs)
- Nordex Group (6 Jobs)
- Sum Up (6 Jobs)
- ELETTRONICA GmbH (5 Jobs)
In welchen Bundesländern werden die meisten Ticket Resolution Jobs angeboten?
Die meisten Stellenanzeigen für Ticket Resolution Jobs werden derzeit in Bayern (18 Jobs), Berlin (15 Jobs) und Baden-Württemberg (14 Jobs) angeboten.
