72 Jobs für Call Center Quality Manager
Stellenangebote Call Center Quality Manager Jobs
Job vor 9 Tagen bei Jooble gefunden
Creditplus Bank
• Stuttgart
Flexible Arbeitszeiten Jobticket 30+ Urlaubstage Vermögenswirksame Leistungen
[. .. ] unter dem Dach der Crdit Agricole. Du siehst, trotzdem mögen wir es familiär: Mit Wertschätzung und Teamspirit arbeiten wir Hand in Hand für die Innovation von Finanzdienstleistungen. [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Für unser Service Center in Stuttgart suchen wir zum nächstmöglichen Termin eine/n Qualitätsmanager (m/w/d) im Kundenservice. In der Abteilung Servicecenter halten wir die Dinge am Laufen: wir optimieren gemeinsam die Organisation und Prozesse der Creditplus. Entwicklung der Qualitätsstandards in der Zusammenarbeit mit den externen Dienstleistern im Call Center Bereich Sicherstellung und Optimierung der Performance und der Qualität der externen Dienstleister Eigenständige Konzeption von Prüfmechanismen zur Einhaltung der Standards in Bezug auf Qualität und Performance (KPI-basiert) Organisation und Durchführung von regelmäßigen Review Meetings Überwachung des Datenschutzes und der Einhaltung der Sicherheitsbestimmungen Mitarbeit in Projekten Berufserfahrung in einem [. .. ]
Job vor 9 Tagen bei Jooble gefunden
Creditplus Bank
Qualitätsmanager (m/w/d) im Kundenservice
• Stuttgart
Abgeschlossenes Studium
Flexible Arbeitszeiten Jobticket 30+ Urlaubstage Vermögenswirksame Leistungen
[. .. ] Mit Wertschätzung und Teamspirit arbeiten wir Hand in Hand für die Innovation von Finanzdienstleistungen. Und feiern gemeinsam die großen und kleinen Erfolge. Tschüss eintöniger Arbeitsalltag. Hallo machbar. [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Für unser Service Center in Stuttgart suchen wir zum nächstmöglichen Termin eine/n Qualitätsmanager (m/w/d) im Kundenservice. In der Abteilung Servicecenter halten wir die Dinge am Laufen: wir optimieren gemeinsam die Organisation und Prozesse der Creditplus. Und tragen die Verantwortung für die notwendigen Services und Prozesslösungen von der ersten Kreditauszahlung bis zur [. .. ] Aufgaben in einem diversen Team für eine moderne Service-Architektur im Finanzgeschäft von heute und morgen. Woran du arbeitest Entwicklung der Qualitätsstandards in der Zusammenarbeit mit den externen Dienstleistern im Call Center Bereich Sicherstellung und Optimierung der Performance und der Qualität der externen Dienstleister Eigenständige Konzeption von Prüfmechanismen zur Einhaltung der Standards in Bezug auf Qualität und Performance (KPI-basiert) Durchführung der Stichprobenanalysen zur Identifikation von Abweichungen oder Trends Übernahme und konstruktive Lösung von Eskalationen und Beschwerden Erarbeitung und Umsetzung von [. .. ]
Job vor 9 Tagen bei Jooble gefunden
Creditplus Bank
• Stuttgart
Flexible Arbeitszeiten Jobticket 30+ Urlaubstage Vermögenswirksame Leistungen
[. .. ] unter dem Dach der Crdit Agricole. Du siehst, trotzdem mögen wir es familiär: Mit Wertschätzung und Teamspirit arbeiten wir Hand in Hand für die Innovation von Finanzdienstleistungen. [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Für unser Service Center in Stuttgart suchen wir zum nächstmöglichen Termin eine/n Qualitätsmanager (m/w/d) im Kundenservice. In der Abteilung Servicecenter halten wir die Dinge am Laufen: wir optimieren gemeinsam die Organisation und Prozesse der Creditplus. Entwicklung der Qualitätsstandards in der Zusammenarbeit mit den externen Dienstleistern im Call Center Bereich Sicherstellung und Optimierung der Performance und der Qualität der externen Dienstleister Eigenständige Konzeption von Prüfmechanismen zur Einhaltung der Standards in Bezug auf Qualität und Performance (KPI-basiert) Organisation und Durchführung von regelmäßigen Review Meetings Überwachung des Datenschutzes und der Einhaltung der Sicherheitsbestimmungen Mitarbeit in Projekten Berufserfahrung in einem [. .. ]
Job vor 9 Tagen bei Jooble gefunden
Creditplus Bank
Qualitätsmanager-Projektmanagement/ Kundenbetreuung (m/w/d)
• Stuttgart
Flexible Arbeitszeiten Jobticket 30+ Urlaubstage Vermögenswirksame Leistungen
[. .. ] unter dem Dach der Crdit Agricole. Du siehst, trotzdem mögen wir es familiär: Mit Wertschätzung und Teamspirit arbeiten wir Hand in Hand für die Innovation von Finanzdienstleistungen. [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Für unser Service Center in Stuttgart suchen wir zum nächstmöglichen Termin eine/n Qualitätsmanager (m/w/d) im Kundenservice. In der Abteilung Servicecenter halten wir die Dinge am Laufen: wir optimieren gemeinsam die Organisation und Prozesse der Creditplus. Entwicklung der Qualitätsstandards in der Zusammenarbeit mit den externen Dienstleistern im Call Center Bereich Sicherstellung und Optimierung der Performance und der Qualität der externen Dienstleister Eigenständige Konzeption von Prüfmechanismen zur Einhaltung der Standards in Bezug auf Qualität und Performance (KPI-basiert) Organisation und Durchführung von regelmäßigen Review Meetings Überwachung des Datenschutzes und der Einhaltung der Sicherheitsbestimmungen Mitarbeit in Projekten Berufserfahrung in einem [. .. ]
Job vor 9 Tagen bei Jooble gefunden
Creditplus Bank
• Stuttgart
Flexible Arbeitszeiten Jobticket 30+ Urlaubstage Vermögenswirksame Leistungen
[. .. ] unter dem Dach der Crdit Agricole. Du siehst, trotzdem mögen wir es familiär: Mit Wertschätzung und Teamspirit arbeiten wir Hand in Hand für die Innovation von Finanzdienstleistungen. [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Für unser Service Center in Stuttgart suchen wir zum nächstmöglichen Termin eine/n Qualitätsmanager (m/w/d) im Kundenservice. In der Abteilung Servicecenter halten wir die Dinge am Laufen: wir optimieren gemeinsam die Organisation und Prozesse der Creditplus. Entwicklung der Qualitätsstandards in der Zusammenarbeit mit den externen Dienstleistern im Call Center Bereich Sicherstellung und Optimierung der Performance und der Qualität der externen Dienstleister Eigenständige Konzeption von Prüfmechanismen zur Einhaltung der Standards in Bezug auf Qualität und Performance (KPI-basiert) Organisation und Durchführung von regelmäßigen Review Meetings Überwachung des Datenschutzes und der Einhaltung der Sicherheitsbestimmungen Mitarbeit in Projekten Berufserfahrung in einem [. .. ]
Job vor 10 Tagen bei Jooble gefunden
Sales Marketing Manager (m/f)
• Rosa
Benefits: Full time fix term contract according to C. C. N. L. Settore Turismo Staff house in the middle of the
center of Sal Canteen and breaks Food Beverage [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] discounts Family Friends discounts in the Resort Strategic position (just 1 km of distance from the Resort to Sal beaches, ferries pier, historic center and promenade) Career opportunities in a successful and international group Responsabilities: The S M Manager is in charge of: Achieves S M goals defined in coordination with General Manager and Company S M Team Implements strategies to improve market penetration and sales productivity Increases sales volume and profitability by formulating and executing projects for all market areas as stated in the Hotel Business Plan Improves call productivity monitoring and tracking results and analyses sales statistics to formulate profitability Reviews market analysis to define client needs, occupancy potential, desired rates, etc Negotiates with clients to achieve maximum profit while satisfying client needs Meets the budgeted S M results and profit margins by soliciting, evaluating, selling and confirming [. .. ] deviation Maintains accurate S M statistics and account records and provides feedback to General Manager on changing market conditions and trends in competition Support all the marketing area activities Requirements: Quality management skills are needed Minimum 2 years work experience preferably at a high-level Hotel in the same role Italian and English confidence are mandatory. German language skills are a plus Great attention to details, problem solving, punctuality, proactivity, flexibility and team working skills Master degree preferably 78271136 [. .. ]
Job vor 10 Tagen bei Jooble gefunden
Telus Digital
• Essen
Description and Requirements The team at TELUS Digital AI is seeking a AI
Quality Auditor to ensure that the project meets specified standards of quality and performance. Main responsibility will [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] be to work on tasks that require review, verification, or validation to detect issues, propose improvements, and guarantee that deliverables align with business and client expectations. The successful candidate will work onsite and report to the Quality Manager. RESPONSIBILITIES A key responsibility of the role is to conduct audits of the Quality queues, identify areas of improvement in quality assurance processes and recommend strategies for enhancement. Support Team leads in providing root cause analysis related to dips in the individual and project scores and report real-time issues [. .. ] flat hierarchies and a first-name workplace culture Advanced job opportunities in our internationally growing company Attractive employee referral bonus programs Intriguing and diverse responsibilities Great office at the city center of Essen If this opportunity sounds appealing to you, apply now Only shortlisted candidates will be contacted/interviewed. Kindly attach an updated Copy of your CV in English. ABOUT US AI Data Solutions Creating and enhancing the world s data to enable better AI via human intelligence. We help companies [. .. ] Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world s largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service-all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are [. .. ]
Job vor 10 Tagen bei Jooble gefunden
Volue
Accountant
• Aachen
Jobticket
[. .. ] reports. Take ownership of VAT pre-filing and EU sales reporting. Collaborate closely with tax advisors and cross-functional colleagues. Respond to accounting queries with professionalism and accuracy. Ensure [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] high-quality data entry and compliance in our ERP software. Contribute to improving financial workflows and processes. What you need to succeed: A degree in Accounting, Finance, or a related field. At least 3 years of professional experience in accounting, ideally within a group structure. Solid knowledge of HGB and familiarity with [. .. ] well as access to a Mental Health Platform Bloom; Flexible working hours and hybrid work; Attractive referral program. This is a full-time position (40h) , reporting to the Accounting Manager and to be based in our office in Aachen. In Volue, we cherish each employees competence, ideas and personality. Let your skills and talent be a part of our team and let us leave our mark on the world together Company Culture In Volue, we believe that in order to [. .. ] of Volue to feel welcome, valued and not least encouraged to bring their whole, unique selves to work. Volue is about people. From staff to client, people are at the center of all our operations, and we always strive for a flat structure where everyone feels included, appreciated and recognized for their individual efforts. Or as we call it ONE Volue. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, cultural background or religious beliefs. 78254145 [. .. ]
Job am 15.01.2026 bei Jooble gefunden
Amazon Development Center Germany GmbH- C92
• Berlin
[. .. ] ll own the entire lifecycle of your code-from design through deployment and ongoing operations. This ownership mindset, combined with our commitment to operational excellence, ensures we deliver [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] the highest quality solutions for our customers. We re looking for curious minds who think big and want to define tomorrow s technology. At Amazon, you ll grow into the high-impact engineer you know you can be, supported by a culture of learning and mentorship. Every day brings exciting new challenges and [. .. ] interns should expect to work in office, Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day. Applicants should have a minimum of one quarter/ semester/ trimester remaining in their studies after their internship concludes. Key job responsibilities Collaborate and communicate effectively with experienced cross-disciplinary Amazonians to design, build, and [. .. ] current with emerging technologies. Write clean, maintainable code following best practices and design patterns. Work in an agile environment practicing CI/ CD principles while participating in operational responsibilities including on-call duties. Demonstrate operational excellence through monitoring, troubleshooting, and resolving production issues. A day in the life As an intern, you will be matched to a manager and a mentor and will have the opportunity to influence the evolution of Amazon technology and lead critical projects early in your career. The [. .. ]
Job am 14.01.2026 bei Jooble gefunden
Neuraum Ventures GmbH
Business Automation Operations Manager (all genders)
• Berlin
[. .. ] support functions (e. g. , auto-ticketing, system validation) . Own Core Operations Stakeholder Management: Take end-to-end ownership of critical workflows, including the active steering of our external [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Call Center. You act as their primary strategic partner to ensure service quality, while simultaneously redesigning internal processes to reduce manual touchpoints by 80. Data Visibility: Build the monitoring and KPI frameworks that give Leadership visibility into the engine room (e. g. Call Center performance) without requiring manual reporting. What You ll Need Youre a go-getter, with a data-driven approach to [. .. ]
Job am 14.01.2026 bei Jooble gefunden
Amazon Web Services Development Center Germany GmbH- R28
• Dresden
[. .. ] ll own the entire lifecycle of your code-from design through deployment and ongoing operations. This ownership mindset, combined with our commitment to operational excellence, ensures we deliver [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] the highest quality solutions for our customers. We re looking for curious minds who think big and want to define tomorrow s technology. At Amazon, you ll grow into the high-impact engineer you know you can be, supported by a culture of learning and mentorship. Every day brings exciting new challenges and [. .. ] interns should expect to work in office, Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day. Applicants should have a minimum of one quarter/ semester/ trimester remaining in their studies after their internship concludes. Internship duration expected: 5 to 6 months Key job responsibilities Collaborate and communicate effectively with experienced [. .. ] current with emerging technologies. Write clean, maintainable code following best practices and design patterns. Work in an agile environment practicing CI/ CD principles while participating in operational responsibilities including on-call duties. Demonstrate operational excellence through monitoring, troubleshooting, and resolving production issues. A day in the life As an intern, you will be matched to a manager and a mentor and will have the opportunity to influence the evolution of Amazon technology and lead critical projects early in your career. Amazon [. .. ]
Job am 14.01.2026 bei Jooble gefunden
Clickhouse
Engineering Manager-Database Integrations
• Homeoffice
Homeoffice möglich
[. .. ] Lyft, Sony, IBM, Git Lab, Twilio, Hub Spot, and many more, rely on Click House Cloud. It is available through open-source or on AWS, GCP, Azure, and [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Alibaba. Engineering Manager Click Pipes Database Integrations About Click House Click Pipes Click House is the fastest and most resource-efficient open-source database for real-time analytics. With Click Pipes, our managed ingestion platform, we make it seamless for customers to bring data from the systems they rely on directly into Click [. .. ] Integrations teamthe group that builds and owns the core connectors (Postgres, My SQL, Mongo DB, Big Query, and more to come) . This is a high-impact, high-trust role at the center of our growth story, combining deep technical leadership, customer empathy, and a founder-like mindset. As the Engineering Manager for Click Pipes Database Integrations, youll lead a team responsible for designing, building, and scaling the pipelines that connect Click House to the worlds most important data systems. Youll work hand-[. .. ] and leadership skills, while fostering a healthy, inclusive environment built on empathy, psychological safety, trust, and a high technical bar. Build the culture of operational excellence: Own SLOs, reliability, on-call quality, and cost-efficiency for k8s-hosted, multi-tenant services across cloud regions. Systematize support, reduce toil, and build self-serve/ auto-healing capabilities. Shape the product vision, transform it into the roadmap, sequence bets for business impact, and ship fast with tight feedback loops. Inspire blog posts, guides, and talks; [. .. ]
Job am 14.01.2026 bei Jooble gefunden
Ernst Young
• Düsseldorf
[. .. ] finance teams, as well as external service providers. Mentor and develop junior staff on ASC 740, IAS 12, and other key tax concepts, providing performance feedback, and [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] ensuring the highest quality standards while developing team talent at all levels. Develop and lead onshore/ offshore teams for seamless client service delivery, help set engagement strategies, connect clients with EY subject matter experts, and serve as an escalation point for client and internal teams. Your skillset Experience in US GAAP and/or IFRS [. .. ] Glassdoor. At EY, we embrace diversity and welcome all applications. Let us know in good time if we can help you by offering an accessible application process. Any questions? Just call +49 6196 996 10005 and our Recruitment Center will be happy to help. 74861389 [. .. ]
Job am 14.01.2026 bei Jooble gefunden
Unibail- Rodamco- Westfield International Graduate Programme
International Graduate Program 2026 (m/f/d)
• Deutschland
[. .. ] 2025/ Beginning of 2026 End of sending applications: 30.04.2026 Target hiring date : May-September 2026 Unibail-Rodamco-Westfield is an owner, developer and operator of sustainable, high
quality [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] real estate assets in the most dynamic cities in Europe and the United States. The Group operates 71 shopping centres in 12 countries, including 39 which carry the iconic Westfield brand. These centres attract over 900 million visits annually and provide a unique platform for retailers and brands to connect [. .. ] 2030 and diversity in practice with our Be You at URW programme 30 days holiday per year Repeatedly certificated as a TOP EMPLOYER 2024 Recruitment Process: CV screening and initial call with a recruiter HR interview Manager interview including a business case Assessment Center with the Board Do you want to create better places with us? Then apply by uploading your CV and Cover Letter. Do you have any questions or want to learn more? Explore our website or contact Konrad Kozowski via We as Unibail-Rodamco-Westfield are an equal opportunity employer that [. .. ]
Job am 14.01.2026 bei Jooble gefunden
Amazon Web Services Development Center Germany GmbH- R28
• Berlin
[. .. ] ll own the entire lifecycle of your code-from design through deployment and ongoing operations. This ownership mindset, combined with our commitment to operational excellence, ensures we deliver [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] the highest quality solutions for our customers. We re looking for curious minds who think big and want to define tomorrow s technology. At Amazon, you ll grow into the high-impact engineer you know you can be, supported by a culture of learning and mentorship. Every day brings exciting new challenges and [. .. ] interns should expect to work in office, Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day. Applicants should have a minimum of one quarter/ semester/ trimester remaining in their studies after their internship concludes. Key job responsibilities Collaborate and communicate effectively with experienced cross-disciplinary Amazonians to design, build, and [. .. ] current with emerging technologies. Write clean, maintainable code following best practices and design patterns. Work in an agile environment practicing CI/ CD principles while participating in operational responsibilities including on-call duties. Demonstrate operational excellence through monitoring, troubleshooting, and resolving production issues. A day in the life As an intern, you will be matched to a manager and a mentor and will have the opportunity to influence the evolution of Amazon technology and lead critical projects early in your career. The [. .. ]
Job am 14.01.2026 bei Jooble gefunden
Synthflow AI
Content Manager
• Vereinigte Königreich
At Synthflow, were building the fastest way for businesses to deploy AI-powered phone agents. Were looking for a Content Marketing
Manager to lead and execute our content strategycrafting high-impact [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] materials that engage enterprise buyers, support sales, and strengthen our brand. Youll write and manage thought leadership pieces, create enterprise-focused collateral, run our Linked In content, and help shape how our executives show up online. This is a hands-on [. .. ] Identify and close strategic partners to grow brand reach, especially with enterprise buyers. What Were Looking For 3-5 years of experience in content marketing Proven ability to create high-quality white papers, case studies, and long-form content. Experience writing for Linked In and optimizing content for engagement. Strong writing and editing skills (and willingness to work with AI tools) Excellent collaboration skills and experience working cross-functionally with sales, design, and product teams. Experience in AI, CCaa S, Saa S, or B2B technology industries. Bonus: CCaa S/ Call Center/ Voice AI experience Why Join Synthflow AI? Own Your Work: Youll have real ownership over what you do and see your impact daily. Early-Stage Excitement: Be part of a small team building something huge. Equity: Were all building this together, and everyone shares in the upside. Work on Cool [. .. ]
Job am 14.01.2026 bei Jooble gefunden
• Frankfurt am Main
Position Title: Senior Accountant Location: Frankfurt, Germany Reporting to: Finance and Administration
Manager, Western Cluster Employment Type: Full-time-Temporary About Club Med Club Med Founded in 1950, is the leader [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] in premium, all-inclusive holiday experiences. We operate nearly 80 resorts across Europe, Asia, Africa, the Americas, and the Caribbean, in addition to the Club Med 2 cruise ship. Our mission is to provide a unique, upscale, and multicultural holiday environment, delivering memorable experiences that exceed expectations. Our success is built on continuous innovation and a commitment to quality. About our Business Unit and Cluster This role is part of the Western Europe Cluster within the Europe Africa (EAF) Business Unit. This Cluster promotes and sells Club Med resorts. We target individual (FIT) and corporate (MICE) clients through both direct (web, call center) and indirect (trade) sales channels. Job Overview As the Senior Accountant for Club Med Germany, you will play an important role in the Western Europe Clusters Finance team. Reporting to the Finance and Administration Manager based in Belgium, you will oversee the accounting operations for the German legal entities. This [. .. ]
Job am 14.01.2026 bei Jooble gefunden
Ernst Young
Senior Manager Multinational Tax Accounting, Reporting and Compliance/ Global CoE/ Tax (f/m/d)
• Düsseldorf
[. .. ] diversity and inclusion. With a mix of cultures and nationalities, we believe this makes us perfectly suited for the global environment in which we work. To ensure [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] efficient and high-quality results for our clients, you will drive improvements and redesign processes. You will be at the forefront of delivering accurate and compliant tax reporting across EYs global operations, ensuring alignment with both IFRS and US GAAP standards. Your wide-ranging responsibilities in our team will include: Tax Accounting Reporting: Design [. .. ] Glassdoor. At EY, we embrace diversity and welcome all applications. Let us know in good time if we can help you by offering an accessible application process. Any questions? Just call +49 6196 996 10005 and our Recruitment Center will be happy to help. 74962677 [. .. ]
Neu Job vor 6 Std. bei Jooble gefunden
ABOUT YOU SE Co. KG
• Hamburg
Absolventen, Einsteiger, Trainees
Flexible Arbeitszeiten Betriebliche Altersvorsorge
[. .. ] sind Budgetplanung, Forecasts, Reporting und Rechnungsmanagement unsere täglichen Werkzeuge, ebenso wie die technische Betreuung unserer Tools Projects Mit frischen Ideen und innovativen Projekten treiben wir die Servicequalität [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] und Kundenbindung voran Quality Processes Wir stellen sicher, dass unsere Service-Partner unseren Qualitätsanforderungen entsprechen. Ebenso meistern wir komplexe Kundenanfragen, Prozessoptimierungen, Content-Management und Issue Management als eingespieltes Team Junior Customer Service Manager (m/w/d) - BPO Steering Stellenbeschreibung Als Junior Customer Service Manager (m/w/d) mit Schwerpunkt BPO Steering bei ABOUT YOU spielst du eine entscheidende Rolle in der Optimierung und Steuerung unserer externen Dienstleister. Du arbeitest im Herzen von Hamburg und trägst maßgeblich zur Kundenzufriedenheit durch exzellenten Service bei. Dabei [. .. ] ABOUT YOU entscheidend weiterzuentwickeln. Verantwortungen Du übernimmst von Anfang an Verantwortung und gestaltest den Kundenservice aktiv mit. Deine Aufgaben umfassen: Operative Steuerung: Koordination und Management des Tagesgeschäfts mit unseren externen Call-Center-Partner und Überwachung der wichtigsten KPIs (CSAT, SLAs, AHT, etc. ) sowie Ableitung von Handlungsempfehlungen anhand von Reports aus verschiedenen Datenquellen Sicherstellung optimaler Performance: Förderung von BPO Performance durch Motivation und Feedback als auch Entwickeln von Action-Plänen und enge Zusammenarbeit mit dem Overhead Management Prozessoptimierung: Analyse, Bewertung und kontinuierliche [. .. ]
Job vor 10 Tagen bei Jooble gefunden
Sales Marketing Manager (m/f)
• Italien
Benefits: Full time fix term contract according to C. C. N. L. Settore Turismo Staff house in the middle of the
center of Sal Canteen and breaks Food Beverage [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] discounts Family Friends discounts in the Resort Strategic position (just 1 km of distance from the Resort to Sal beaches, ferries pier, historic center and promenade) Career opportunities in a successful and international group Responsabilities: The S M Manager is in charge of: Achieves S M goals defined in coordination with General Manager and Company S M Team Implements strategies to improve market penetration and sales productivity Increases sales volume and profitability by formulating and executing projects for all market areas as stated in the Hotel Business Plan Improves call productivity monitoring and tracking results and analyses sales statistics to formulate profitability Reviews market analysis to define client needs, occupancy potential, desired rates, etc Negotiates with clients to achieve maximum profit while satisfying client needs Meets the budgeted S M results and profit margins by soliciting, evaluating, selling and confirming [. .. ] deviation Maintains accurate S M statistics and account records and provides feedback to General Manager on changing market conditions and trends in competition Support all the marketing area activities Requirements: Quality management skills are needed Minimum 2 years work experience preferably at a high-level Hotel in the same role Italian and English confidence are mandatory. German language skills are a plus Great attention to details, problem solving, punctuality, proactivity, flexibility and team working skills Master degree preferably 78351047 [. .. ]
Job am 14.01.2026 bei Jooble gefunden
Synthflow AI
Content Manager-Hybrid
• Berlin
At Synthflow, were building the fastest way for businesses to deploy AI-powered phone agents. Were looking for a Content Marketing
Manager to lead and execute our content strategycrafting high-impact [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] materials that engage enterprise buyers, support sales, and strengthen our brand. Youll write and manage thought leadership pieces, create enterprise-focused collateral, run our Linked In content, and help shape how our executives show up online. This is a hands-on [. .. ] Identify and close strategic partners to grow brand reach, especially with enterprise buyers. What Were Looking For 3-5 years of experience in content marketing Proven ability to create high-quality white papers, case studies, and long-form content. Experience writing for Linked In and optimizing content for engagement. Strong writing and editing skills (and willingness to work with AI tools) Excellent collaboration skills and experience working cross-functionally with sales, design, and product teams. Experience in AI, CCaa S, Saa S, or B2B technology industries. Bonus: CCaa S/ Call Center/ Voice AI experience Why Join Synthflow AI? Own Your Work: Youll have real ownership over what you do and see your impact daily. Early-Stage Excitement: Be part of a small team building something huge. Equity: Were all building this together, and everyone shares in the upside. Work on Cool [. .. ]
Job am 14.01.2026 bei Jooble gefunden
Synthflow AI
Online Content Manager:in
• Berlin
At Synthflow, were building the fastest way for businesses to deploy AI-powered phone agents. Were looking for a Content Marketing
Manager to lead and execute our content strategycrafting high-impact [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] materials that engage enterprise buyers, support sales, and strengthen our brand. Youll write and manage thought leadership pieces, create enterprise-focused collateral, run our Linked In content, and help shape how our executives show up online. This is a hands-on [. .. ] Identify and close strategic partners to grow brand reach, especially with enterprise buyers. What Were Looking For 3-5 years of experience in content marketing Proven ability to create high-quality white papers, case studies, and long-form content. Experience writing for Linked In and optimizing content for engagement. Strong writing and editing skills (and willingness to work with AI tools) Excellent collaboration skills and experience working cross-functionally with sales, design, and product teams. Experience in AI, CCaa S, Saa S, or B2B technology industries. Bonus: CCaa S/ Call Center/ Voice AI experience Why Join Synthflow AI? Own Your Work: Youll have real ownership over what you do and see your impact daily. Early-Stage Excitement: Be part of a small team building something huge. Equity: Were all building this together, and everyone shares in the upside. Work on Cool [. .. ]
Job am 14.01.2026 bei Jooble gefunden
Ernst Young
Senior Manager/in (m/w/d)
• Frankfurt am Main
[. .. ] in Germany is part of our Professional Practice Group, which is responsible for supporting our audit teams in applying audit standards appropriately and maintaining the firms central [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] priority of audit quality. Supporting our audit teams to deliver audits under PCAOB and local audit standards Deliver training and coaching to our German audit practice on developments in audit standards and methodologies, including digital audit transformation and regulatory inspection support Choice of work location in Germany and exposure to clients in Germany and [. .. ] training and development opportunities both on and off the job will empower you to grow and develop skills that will equip you for the future. More about our benefits. Just call +49 6196 996 10005 and our Recruitment Center will be happy to help. 76052432 [. .. ]
Job am 14.01.2026 bei Jooble gefunden
Ernst Young
(Senior) Manager-Capital Markets (f/m/d)
• Eschborn
[. .. ] in Germany is part of our Professional Practice Group, which is responsible for supporting our audit teams in applying audit standards appropriately and maintaining the firms central [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] priority of audit quality. You will take on a wide range of tasks: Deliver technical accounting and US financial reporting advice across a range of clients and capital markets transactions Supporting our audit teams to deliver audits under PCAOB and local audit standards Deliver training and coaching to our German audit practice on developments [. .. ] Glassdoor. At EY, we embrace diversity and welcome all applications. Let us know in good time if we can help you by offering an accessible application process. Any questions? Just call +49 6196 996 10005 and our Recruitment Center will be happy to help. 76052431 [. .. ]
Job am 14.01.2026 bei Jooble gefunden
TUI
Product Manager (m/w/d)
• Rastatt
Flexible Arbeitszeiten
[. .. ] Die l tur Gmb H ist seit über 30 Jahren in vier europäischen Ländern kompetenter Reisevermittler für Pauschal- und Individualreisen und gilt als Erfinder von Last Minute. [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Auf der Internetseite, im Call-Center und in den 140 Reise-Shops bieten wir eine umfassende Urlaubs-Auswahl mit top Beratung. Unser weltweites Angebot erstreckt sich von Flügen und Hotels über Pauschalreisen und Kreuzfahrten bis zu hochwertigen Zusatzprodukten, wie Mietwagen, Versicherungen und Ausflügen. Neben unseren eigenen Produktkombinationen finden Kunden bei ltur auch die Angebote unseres Mutterunternehmens, der TUI Deutschland, sowie weiterer Veranstalter-Partner. Die l tur Gmb H in Rastatt sucht ab sofort eine/n: Product Manager (m/w/d) in Vollzeit Deine Aufgaben: Verantwortlich für den strategischen und operativen Hoteleinkauf sowie das Produktmanagement in definierten Zielgebieten Analyse von Markt- und Verkaufsdaten zur Optimierung der Performance. Aufbau und Pflege von Partnerschaften mit Hotels, Agenturen und Einkaufsorganisationen inklusive Vertrags- und Konditionsverhandlungen Steuerung des Hotelportfolios hinsichtlich Preis, Verfügbarkeit und [. .. ] travel shops, we offer a comprehensive selection of holidays with top-level advice. Our worldwide portfolio ranges from flights and hotels to package holidays and cruises, as well as high-quality additional services such as rental cars, insurance, and excursions. In addition to our own product combinations, customers at ltur also find the offerings of our parent company, TUI Deutschland, as well as other partner tour operators. ltur Gmb H in Rastatt is looking for a Product Manager (m/f/d) , [. .. ]
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Häufig gestellte Fragen
Wieviel verdient man als Call Center Quality Manager pro Jahr?
Als Call Center Quality Manager verdient man zwischen EUR 40.000,- bis EUR 60.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Call Center Quality Manager Jobs bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 72 offene Stellenanzeigen für Call Center Quality Manager Jobs.
Wieviele Unternehmen suchen nach Bewerbern für Call Center Quality Manager Jobs?
Aktuell suchen 21 Unternehmen nach Bewerbern für Call Center Quality Manager Jobs.
Welche Unternehmen suchen nach Bewerbern für Call Center Quality Manager Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Call Center Quality Manager Stellenangebote:
- Synthflow AI (7 Jobs)
- Creditplus Bank (5 Jobs)
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- TELUS Digital (4 Jobs)
- ABOUT YOU (3 Jobs)
- Amazon Web Services Development Center Germany GmbH- R28 (2 Jobs)
In welchen Bundesländern werden die meisten Call Center Quality Manager Jobs angeboten?
Die meisten Stellenanzeigen für Call Center Quality Manager Jobs werden derzeit in Nordrhein-Westfalen (8 Jobs), Berlin (4 Jobs) und Baden-Württemberg (4 Jobs) angeboten.
Zu welchem Berufsfeld gehören Call Center Quality Manager Jobs?
Call Center Quality Manager Jobs gehören zum Berufsfeld Qualitätswesen.
