84 Jobs für Contact Center Management in Düsseldorf
Stellenangebote Contact Center Management in Düsseldorf Jobs
Job am 20.03.2026 bei StepStone gefunden
Medicaroid Europe GmbH
• Düsseldorf
Homeoffice möglich
[. .. ] during robotic-assisted procedures using the hinotori robotic surgery system, ensuring safe, efficient, and uninterrupted use of the system. Act as the primary on-site technical champion and point [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] of contact in the OR, supporting the overall system setup during cases, troubleshooting, and workflow optimization throughout the daily surgical routine Identify and resolve technical issues of the system in real time, escalating complex situations in a timely fashion to the appropriate teams when required. Support hospitals with related materials, equipment, instrument [. .. ] strict communication with the OR teams and their stakeholders, including ordering processes and stock checks Collaborate with the Training Department during the customer training at the Medicaroid Intelligence Laboratory training center (MIL ORSI/ MIL IRCAD) supporting the customers of the affiliated hospital implementing or using the system. Bridge the communication between Medicaroid Europe Gmb H and the customer site. Model: On field-Hybrid Travel: minimum 6 Experience in the OR setting or understanding of the OR setting and dynamics Min. 2 years [. .. ] to work alone and in multidisciplinary teams to achieve the KPIs of the company Ability to deliver clear relevant information within the boundaries of the role High organizational and time management skills, prioritizing appropriately the task and the support provided Ability to escalate situations appropriately in a timely fashion Proficiency in information gathering, documentation and report writing Ability to lead and work on projects B2 verbal and written English required C2 verbal and written German Required Flexibility to travel also during [. .. ]
Job am 12.01.2026 bei StepStone gefunden
adesso SE
Software Architect Conversational AI (all genders)
• Aachen, Bonn, Dortmund, Düsseldorf, Essen, Frankfurt, Hannover, Köln, Münster, Paderborn, Siegen
Homeoffice möglich Abgeschlossenes Studium
Jobticket Work-Life-Balance
[. .. ] diese hinsichtlich ihrer technischen Machbarkeit und Wirtschaftlichkeit (ROI) und berätst bei der Auswahl der passenden Plattform, Modelle und Komponenten. Operations Governance: Du entwickelst nachhaltige Betriebs-, Wartungs- und [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Supportkonzepte (Application Management) , definierst SLAs und Monitorings, damit die AI-Lösungen auch nach dem Go-Live hochverfügbar und wartbar bleiben. Presales Solution Design: Unser Vertrieb freut sich über deine Unterstützung bei Pitches. Du skizzierst grobe Lösungsarchitekturen, schätzt Aufwände und überzeugst technische Entscheider auf Kundenseite durch Kompetenz. Compliance Security: Du berätst Kunden zu [. .. ] Implementierung von Conversational-AI-Lösungen zurück, vorzugsweise im Agentur-oder Beratungsumfeld. Technologie-Weitblick: Du besitzt tiefes Verständnis für moderne Web-Architekturen, Cloud-Plattformen, Schnittstellen-Design, Gen AI RAG, die Anbindung von Contact-Center-Plattformen (CCaa S) und Telefonanlagen (PBX, SBC) und weißt, wie Enterprise-IT tickt. Du behältst das Big Picture im Blick, denkst in langfristigen Systemlandschaften statt in Silos und erkennst technische Risiken frühzeitig. Stakeholdermanagement: Du sprichst die Sprache der Entwicklerinnen und Entwickler ebenso fließend wie die der C-Level Entscheider und kannst [. .. ]
Job vor 6 Tagen bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen Duesseldorf
[. .. ] act as an internal consultant to teams managing Meta, Amazon Ads, affiliates, SEO/ AIO, and CRM helping elevate the overall performance marketing maturity of the organization. Key [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] responsibilities Paid Search Management Optimization Own the day-to-day management and strategic optimization of Google Ads and Microsoft (Bing) Ads accounts across all brands and markets Develop and implement a cross-brand paid search strategy that maximizes synergies, aligns with each brands positioning, and actively minimizes cannibalization between brands Manage campaign budgets with [. .. ] campaign types, audiences, and market expansions Tracking, Measurement Analytics Set up and maintain conversion tracking across all brands and markets, ensuring data accuracy and completeness Own and manage Google Merchant Center and product feed quality, including troubleshooting and optimization for Shopping campaigns Implement and maintain web analytics setups (GA4) in coordination with technical teams Build and maintain performance dashboards to provide clear, actionable reporting for stakeholders Attribution Incrementality Design and apply attribution frameworks that provide an accurate view of channel contribution [. .. ] already today and no later than Feb 13th. Interviews take place continuously and the position may be filled before the application deadline. If you have questions about the position, please contact our Head of e-Commerce We look forward to receiving your application #J-18808-Ljbffr 86536416 [. .. ]
Job vor 14 Tagen bei Jobleads gefunden
Process Owner NI/ MOD Sales (d/f/m)
• Düsseldorf, Nordrhein- Westfalen
Join to apply for the NI/ MOD Sales Process Owner (d/f/m) role at TK Elevator 2 days ago Be among the first 25 applicants What We Expect Project
Management and [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Analytical Skills: A robust background in project management, complemented by strong analytical thinking capabilities. Industry Expertise: In-depth understanding of New Installation (NI) and Modernisation (MOD) sales processes, with a focus on the relevant scope. Process Mapping and Improvement: Proficient in process mapping with a commitment to fostering continuous [. .. ] to develop further in the Elevator Group. Who We Are The Business Unit Europe Africa is one of the largest of TK Elevators six Business Units. Its Regional Business Support Center is in Dusseldorf, Germany, from where it coordinates activities in 20+ countries, as well a distributor network in Africa. This unit handles the sale, installation, servicing and modernization of elevators, escalators and moving walks. In select markets, the portfolio also includes home lifts and the service of automatic doors. In [. .. ] 14, 000 employees and generated sales of around 2.4 billion euros. We have a position that could challenge you, pique your interest, and put your skills to the test. Contact Please apply in English stating your salary expectation and notice period. Bianca Wickinghoff Talent Acquisition Seniority Level Mid Senior level Employment Type Fulltime Job Function Project Management Industries Machinery Manufacturing, Facilities Services, and Construction Referrals increase your chances of interviewing at TK Elevator by 2x #J-18808-Ljbffr 85694379 [. .. ]
Job vor 14 Tagen bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
Führungs-/ Leitungspositionen
[. .. ] Collaboration business across the region, driving revenue growth, market expansion, and strategic customer engagement. This senior leader owns the go-to-market strategy for Ciscos collaboration portfolioincluding Webex, calling, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] meetings, contact center, AI collaboration tools, and deviceswhile building high-performing teams and aligning tightly with cross-functional stakeholders. Key Responsibilities Sales Leadership Strategy Define and execute the national sales strategy for Ciscos Collaboration business, ensuring alignment with EMEA and global priorities. Accelerate growth across enterprise, commercial, and public sector segments by developing clear go-to-market motions and competitive positioning. Drive predictable and sustainable pipeline generation through strong governance, forecasting, and data-driven decisionmaking. Team Management Development Lead, mentor, and develop a highperforming team of collaboration specialists, drive leadership with account managers, and systems engineers who will report elsewhere but be within your business. Foster a culture of excellence, accountability, and continuous improvement. Attract and retain top talent while promoting diversity, inclusion, and crossteam collaboration. Customer [. .. ]
Job am 21.03.2026 bei Jobleads gefunden
Cloud Infrastructure Network Operations Engineer (m/f/d) - SCI
• Düsseldorf, Nordrhein- Westfalen
Homeoffice möglich
[. .. ] automation and Dev Ops principles. Our mission is to ensure secure, reliable, and efficient operation of a businesscritical infrastructure with the highest standards for availability and compliance. [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Key Responsibilities Incident Management: Analyze, document, and resolve operational incidents (20 of working time) , including escalation and coordination within the team. Change Management: Plan, assess impact, coordinate, and implement changes. Operations: Guarantee smooth platform operation and drive continuous improvement. Automation Innovation: Contribute to automation and selfservice solutions (e. g. , Dev Ops tools, [. .. ] years in DC fabric operations on Cisco NXOS 9k series. Skills: EVPN/ VXLAN, MPBGP, OSPF, MLAG. CI/ CD for network configs: Ansible, Git Hub Actions. Certifications: CCNP Enterprise or Data Center; CCIE Data Center ideal. Security Clearance: SÜ2 within Germany required. Technology Skills VXLAN encapsulation for Layer 2/ Layer 3 overlay networks. VXLAN EVPN multisite. Layer 2 bridging intra AZ and inter AZ via EVPN. Layer 3 routing with Anycast Gateway (IRB interfaces) . Loop prevention via EVPN splithorizon and controlplane learning. EVPN [. .. ] deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata. com email address. If you suspect any fraudulent activity, contact us. #J-18808-Ljbffr 85206310 [. .. ]
Job am 19.03.2026 bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
[. .. ] Familiarity with version control systems like git Knowledge of Object Orientated Industrial Programming (OOIP) Experience managing software development, including designing, developing, integrating, troubleshooting, and optimizing various automation [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] solutions Strong project management skills, including onsite commissioning and SAT processes Excellent problemsolving and communication skills across diverse cultural contexts Familiarity with international safety machinery standards and certification processes Experience with automation solutions like conveyors, sorters, and robotic work cells Write requirements and technical specifications Conduct regular technical reviews and reporting Lead the discussion [. .. ] software of new techs made by vendors and how to integrate them in the AMZL Software Architecture. Coordinate the tests and commission of the developed software in the AMZL Innovation Center. Basic Qualifications Bachelors degree in Computer Science, Automation Engineering, Mechatronics Engineering, Electrical Engineering, or equivalent Experience with designing and creating architecture for scalable Industrial Automation Systems using modern software design patterns Proficiency in at least one Object Oriented programming (OOP) language: C++, C #, Java, Python, Ruby, etc. Experience coding [. .. ] the interview or onboarding process, please visit https:/ / amazon. jobs/ content/ en/ how-we-hire/ accommodations for more information. If the country/ region youre applying in isnt listed, please contact your Recruiting Partner. Company Amazon Deutschland S1 Transport Gmb H Job ID: A3184840 #J-18808-Ljbffr 84951620 [. .. ]
Job am 16.03.2026 bei Jobleads gefunden
Customer Support Engineer, Matterport-Tokyo
• Düsseldorf, Nordrhein- Westfalen
[. .. ] teams to identify and resolve issues in Matterport products. Responsibilities Research, resolve, and record all levels of questions from Japanese and international customers via phone, email, and [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] chat; follow case management and escalation procedures to resolve issues promptly. Contribute best practices and guidelines to improve production quality and capacity of Matterport software and services. Develop unique solutions to tough problems while maintaining company goals and branding. Maintain high customer satisfaction through case surveys with all customers, including Enterprise level. Act as [. .. ] as assigned. Qualifications Bachelors degree or equivalent practical experience. Native-level Japanese with excellent English written, verbal, and presentation skills. 7+ years of direct customer-facing experience in a technical contact center environment. Experience troubleshooting customer issues via phone, email, and chat in Japanese and English. Broad technical knowledge; quick learner with ownership and empathetic communication. Ability to manage multiple priorities, work with minimal supervision, and perform under pressure. Proven track record of customer-facing support and escalation management of critical applications. [. .. ]
Job am 15.03.2026 bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
[. .. ] in a project for which the following skills are desirable: Electrical engineering training/ degree with practical experience in the construction of energy industry facilities Experience in the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] supervision, leadership, and management of large construction sites. Experience in monitoring occupational safety. Experience in commissioning electrical engineering systems 10 k V desirable Good verbal and written communication skills with the general contractor, suppliers, the site on location, and headquarters in Essen. Job description: The site manager/ client representative is a functional role in a [. .. ] essentially involves the following activities (list is not exhaustive) . Representative on the construction site visvis the general contractor, the neighbouring Nuclear site and, if applicable, authorities. Management of and contact person for the general contractor and own suppliers. Coordination, management, instruction, supervision, and support of component suppliers at and on the construction site. Interface coordination with the neighbouring power plant and engineering colleagues in Essen and Dresden. Responsibility for the construction and commissioning of the construction site in the role [. .. ]
Job am 11.03.2026 bei Jobleads gefunden
Senior Data Center Project Manager
• Düsseldorf, Nordrhein- Westfalen
[. .. ] centre and missioncritical projects in Germany and across Europe. Working within an international, multidisciplinary environment, you will lead project delivery, coordinate teams and act as the clients [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] primary point of contact, ensuring projects are delivered to high quality, programme, budget and agreed objectives. The role focuses on managing time, cost, resources and interfaces, ensuring that projects are delivered in line with agreed objectives, while acting as the primary point of contact for the client on daytoday project matters. As a Senior [. .. ] delivery Does this role inspire you? We are looking for someone passionate about sustainable data centre design and who possesses: Experience delivering complex, multidisciplinary projects, within technical sectors Strong project management and clientfacing experience, with responsibility for programme, budget and coordination Minimum of 10 years professional experience Good technical understanding to effectively challenge design discussions and support decisionmaking Experience working within HOAI, RIBA or equivalent delivery frameworks Confident communicator with the ability to lead teams and manage stakeholders Degree in engineering, [. .. ]
Job am 11.03.2026 bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
Beratungs-/ Consultingtätigkeiten
[. .. ] you. Together with the Boston Consulting Group and our clients, we turn digital visions into reality. Be a core part of our best-in-class global commodity trading and [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] risk management network making a real difference for our clients. As a Senior Consultant Commodity Trading (all genders) , you will be working directly with our clients and our colleagues from The Boston Consulting Group on projects to unlock additional value from assetbacked trading strategies, to build new or improved trading capabilities [. .. ] you need to explore and perfect your own strengths. Our modern structures enable you to stay focused. This includes easy travel booking, our excellent backoffice support and a comprehensive Knowledge Center. With our regular office Fridays and legendary events, we cultivate a strong and close team network from which you will also profit beyond your case work. Become a part of our team BCG Platinion is an Equal Opportunity Employer and actively promotes diversity and inclusion. We consider all qualified applicants [. .. ] ethnic and social background, age, gender, sexual identity, religion, ideology or disability. Apply now with your CV, an informative project list and all relevant references via our online portal or contact David Koerte (+49 221 58958555) if you have any questions. Further information at #J-18808-Ljbffr 83910300 [. .. ]
Job am 03.03.2026 bei Jobleads gefunden
Data Center Regional Business Director
• Düsseldorf, Nordrhein- Westfalen
Führungs-/ Leitungspositionen
[. .. ] with ecosystem partners, we create lasting value for our customers, working to empower people, enrich home life, and inspire innovation in organizations of all shapes and sizes. [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Job Title Data Center Regional Business Director/ Senior Director of Regional Data Center Business Development Job Location Düsseldorf (Germany) / The Hague (Netherlands) Main Responsibilities Strategic Account Management: Build and maintain strong relationships with senior decision-makers at collocation providers, general contractors, and consulting firms, identifying and pursuing high-value opportunities. Market Expansion: Develop and execute a regional sales strategy for Europe, targeting core enterprise and hyperscale clients, maximizing market penetration and revenue growth. Opportunity Development: Identify and [. .. ] to work and live in (country) . Privacy Statement We are committed to protecting your privacy by following the local legal data privacy legislation. If you decide to continue your contact with Huawei, you are giving us your consent to process your data. Please note that your data will be treated confidentially and securely. https:/ / career. huawei. com/soc Recruitment/ euportal/ portal/ privacy-notice. html If you have any queries in regards to Huawei Europe Data Privacy, please feel free [. .. ]
Job am 28.02.2026 bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
Group Product Manager About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise
contact centers. Its award-winning solution, Cognigy. AI, empowers [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create Agentic AI, Cognigy delivers AI Agents that redefine customer experiences, drive satisfaction, and support contact center employees in real-time. About Cognigy Cognigy is transforming the customer service industry with the most advanced AI Agent platform for enterprise contact centers. Its award-winning solution, Cognigy. AI, empowers enterprises to deliver instant, hyper-personalized, multilingual service on any channel. By integrating Generative and Conversational AI to create [. .. ]
Job am 26.02.2026 bei Jobleads gefunden
Facilities Operations Manager
• Düsseldorf, Nordrhein- Westfalen
[. .. ] of our site in Dusseldorf and Frankfurt. You will wear multiple hats and lead multiple functions, including maintenance, facilities, health safety, and security. What you will be [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] responsible for, mainly: Management oversight of the building systems maintenance and building cleaning of Mindspace site in Dusseldorf Drive processes and standards to ensure compliance with local, state, and local regulations, accreditation, and regulatory agencies Manage and track preventive and corrective maintenance programs including but not limited to equipment and facilities Negotiate terms with [. .. ] operations policies and procedures are practiced and current Play a key role in providing feedback to development on issues that prevent facilities from operating effectively Be the first point of contact for large facility maintenance emergencies Be the point of contact with the landlords and for making sure that we comply with all regulations and contracts Create maintenance protocols to ensure smooth activity of all related issues. Handle building security, access control, CCTV, security companies, etc. Support, coordinate, and interact seamlessly [. .. ]
Job am 19.02.2026 bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
Beratungs-/ Consultingtätigkeiten Absolventen, Einsteiger, Trainees
Betriebliche Altersvorsorge Sabbaticals Weihnachtsgeld 30+ Urlaubstage Vermögenswirksame Leistungen
[. .. ] von Fahrzeugscheiben in Deutschland. Mit über 410 Service-Centern und 170 Mobilen Einheiten stehen wir für Sicherheit, Verlässlichkeit und höchste Qualitätsansprüche. Unsere Hauptverwaltung liegt im Süden von Köln, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] das Customer Contact Center nicht weit entfernt davon in Bonn. Wir machen den Unterschied-mit außergewöhnlicher Hingabe. Deine Aufgaben Du bewertest Schäden an Kfz-Scheiben unserer Kundinnen und Kunden und berätst sie emphatisch und lösungsorientiert zu Reparatur- und Austauschmöglichkeiten sowie zu Zusatzprodukten. Du übernimmst selbstorganisiert administrative Aufgaben, wie die Erstellung von Rechnungen, die Bestellung [. .. ]
Job am 06.02.2026 bei Jobleads gefunden
Senior Technical Support Manager (Cloud Services) (w/m/d)
• Düsseldorf, Nordrhein- Westfalen
Dein Wirkungsbereich: Als Teamlead Technical Support (m/w/d) wirst du Teil eines interdisziplinären Partner-Success-Teams, bestehend aus Partner Success
Management, Service
Center, Technical Support. Du übernimmst die Verantwortung für den [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Auf- und Ausbau unseres technischen Supports, dabei leitest du das Support-Team fachlich wie organisatorisch und bist auch disziplinarisch für deine Mitarbeiter zuständig, koordinierst Anfragen und Eskalationen und stellst sicher, dass unsere Partner und deren Kunden im Störungsfall professionell und effizient betreut [. .. ] notwendigen Abteilungen zusammen. Du pflegst gute Kontakte zu allen internen Abteilungen und relevanten externen Stakeholdern. Begleiten. Du betreust die Einführung und Weiterentwicklung unserer Support-Tools wie z. B. Ticketing-Systeme, Contact Center und Wissensdatenbanken. Dabei übernimmst du als Toolowner Verantwortung für verschiedene Fachanwendungen, wie z. B. die Wissensdatenbank. Gestalten. Du legst den Grundstein für die zukünftige Erweiterung des Supports hin zu einem Premium- und Advanced-Technical-Support-Angebot. Gemeinsam mit den Fachabteilungen entwickelst du Konzepte für erweiterte Service-Level, proaktive Betreuung [. .. ]
Job am 08.01.2026 bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
[. .. ] to identify value potential for our clients. You develop and define functional and technical ERP target architectures for complex IT landscapes, considering innovative technologies and industry trendsincluding [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] the design and management of selection processes for target applications. You support the management of complex ERP programs and assist in the selection and oversight of system integration partners as well as the appropriate software solutions. You collaborate with our clients to design and plan global ERP transformation projects, aligning them with various stakeholders [. .. ] to explore and perfect your own strengths. Our modern structures enable you to stay focused, this includes for example easy travel booking, an excellent backoffice support and a comprehensive Knowledge Center. Participate in regular team events and office Fridays to foster a strong and collaborative team network. BCG Platinion is an Equal Opportunity Employer. We consider all qualified applicants regardless of ethnic and social background, age, gender, sexual identity, religion, ideology or disability. Apply now with your CV, an informative project list and all relevant references via our online portal or contact Leonie Gross (+49 221 58958555) if you have any questions. Further information at #BCG Platinion #J-18808-Ljbffr 74215961 [. .. ]
Job am 27.12.2025 bei Jobleads gefunden
Software Architect Conversational AI (all genders)
• Düsseldorf, Nordrhein- Westfalen
Homeoffice möglich Abgeschlossenes Studium
[. .. ] diese hinsichtlich ihrer technischen Machbarkeit und Wirtschaftlichkeit (ROI) und berätst bei der Auswahl der passenden Plattform, Modelle und Komponenten. Operations Governance: Du entwickelst nachhaltige Betriebs-, Wartungs- und [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Supportkonzepte (Application Management) , definierst SLAs und Monitorings, damit die AI-Lösungen auch nach dem Go Live hochverfügbar und wartbar bleiben. Presales Solution Design: Unser Vertrieb freut sich über deine Unterstützung bei Pitches. Du skizzierst grobe Lösungsarchitekturen, schätzt Aufwände und überzeugst technische Entscheider auf Kundenseite durch Kompetenz. Compliance Security: Du berätst Kunden zu [. .. ] und Implementierung von Conversational AI Lösungen zurück, vorzugsweise im Agentur-oder Beratungsumfeld. Technologie Weitblick: Du besitzt tiefes Verständnis für moderne Web Architekturen, Cloud Plattformen, Schnittstellen Design, Gen AI RAG, die Anbindung von Contact Center Plattformen (CCaa S) und Telefonanlagen (PBX, SBC) und weißt, wie Enterprise IT tickt. Du behältst das Big Picture im Blick, denkst in langfristigen Systemlandschaften statt in Silos und erkennst technische Risiken frühzeitig. Stakeholdermanagement: Du sprichst die Sprache der Entwicklerinnen und Entwickler ebenso fließend wie die der CLevel Entscheider und kannst komplexe Technik [. .. ]
Job am 27.12.2025 bei Jobleads gefunden
• Düsseldorf, Nordrhein- Westfalen
Beratungs-/ Consultingtätigkeiten
Work-Life-Balance
[. .. ] DACH 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. IBM i X Experience the Human Factor. [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Drive modern work management forward. As a Senior Workfront Consultant, you help leading organizations design efficient, scalable collaboration and workflow solutions by aligning business processes with Adobe Workfront. Join us to translate complex operational needs into future-ready work management platforms from discovery to adoption. Your tasks You provide state-of-the-art work [. .. ] intersection of strategy, design and technology, the teams support organizations, companies and brands in their digital transformation. In German-speaking countries, experts design digital experiences that put people at the center based on IBM technologies and in collaboration with leading technology partners such as Adobe, Salesforce and SAP CX. We look forward to receiving your application with a current CV, work references and, very welcome, a short letter of motivation. Questions about the job? Please contact your Talent Acquisition Partner: Stefan Lembcke #J-18808-Ljbffr 73469265 [. .. ]
Job am 09.12.2025 bei Jobleads gefunden
Senior AI Data Architect (f/m/x)
• Düsseldorf, Nordrhein- Westfalen
Work-Life-Balance
[. .. ] internal and customerfacing projects. You will design and architect AI solutions and tune models for performance and output quality by monitoring model performance, enabling automated model deployment [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] and providing lifecycle management across environments. Qualifications Skills Strong expertise in data and AI architecture, including cloud-native and distributed systems. Solid understanding of MLOps practices, AI/ ML operationalization, lifecycle management, and responsible AI frameworks. Experience with data modelling approaches such as Data Vault 2.0 or Data Mesh. Knowledge of AI security threats [. .. ] the intersection of strategy, design and technology, the teams support organizations, companies and brands in their digital transformation. In Germanspeaking countries, experts design digital experiences that put people at the center based on IBM technologies and in collaboration with leading technology partners such as Adobe, Salesforce and SAP CX. We look forward to receiving your application with a current CV, work references and, very welcome, a short letter of motivation. Contact Questions about the job? Please contact your Talent Acquisition Partner: Stefan Lembcke #J-18808-Ljbffr 72107131 [. .. ]
Job am 20.11.2025 bei Jobleads gefunden
(Senior) Consultant Digital Customer Service Transformation (m/w/d)
• Düsseldorf, Nordrhein- Westfalen
Beratungs-/ Consultingtätigkeiten
Sabbaticals
[. .. ] Analyse des Reifegrads von Kundenservice-Organisationen entlang verschiedener Dimensionen, wie z. B. Strategie, Prozesse, Organisation und Technik Du konzeptionierst strategische Zielbilder für Kundenservice-Organisationen Du analysierst Customer Service Journeys [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] und Contact Center Performance KPIs Du planst Maßnahmen zur Verbesserung der Customer Experience und Service Exzellenz und/oder der Kosteneffizenz im Kundenservice, z. B. durch den Einsatz KI-gestützter Technologien oder Robotic Process Automation Du führst die Anforderungsaufnahme, Anbieterauswahl und agile Implementierung von innovativen IT-Lösungen im Kundenservice-von Chat-bzw. Voice-Bots [. .. ] Projektverantwortung Dein Profil Dein Studium der Wirtschaftswissenschaften, Wirtschaftsinformatik, Wirtschaftsmathematik, des (Wirtschafts-) Ingenieurwesens oder ähnlichem hast du erfolgreich absolviert Du bringst Berufs-/ Beratungserfahrung im Bereich Kundenservice, Contact Center, Customer Experience Management und/oder CRM mit Du hast Erfahrung in der strategischen Konzeption und operativen Umsetzung von Kundenservice-Transformationen Du bringst Kenntnisse hinsichtlich der im Kundenservice eingesetzten IT-Infrastruktur und -Systeme sowie deren Customizing mit Um unsere Kunden vor Ort optimal zu beraten, bist du bist bereit, national und international zu reisen [. .. ]
Job am 14.11.2025 bei Jobleads gefunden
German Customer Support Representative Lisbon, Portugal (Relocation Provided)
• Düsseldorf, Nordrhein- Westfalen
[. .. ] providing exceptional service all while enjoying the relaxed lifestyle and unique charm of Lisbon. About the Role As a German Customer Support Representative, you will be the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] first point of contact for customers of leading international brands. Youll handle inquiries, provide guidance, and ensure that every customer receives a positive and efficient experience. Youll work alongside colleagues from all over the world in a professional, supportive, and dynamic environment designed for growth. What We Offer Relocation package flight to Lisbon, airport [. .. ] where innovation meets tradition. Enjoy breathtaking views from its famous hills, explore historic neighborhoods filled with music and color, or relax by the Atlantic coast just minutes from the city center. With more than 300 days of sunshine each year, delicious cuisine, and a welcoming international community, Lisbon offers the perfect balance between career growth and quality of life. Who You Are Fluent in German (C1 or native level) and proficient in English Customer-oriented, empathetic, and proactive Excited to live [. .. ]
Job am 06.11.2025 bei Jobleads gefunden
Senior Client Manager Energieversorger/ Service Provider (f/m/d)
• Düsseldorf, Nordrhein- Westfalen
Homeoffice möglich
[. .. ] brand NTT Germany Utilities through organizing and hosting customer events. Maintain the vendor/ partner network. Conclude framework agreements. Focus on marketing our core products in Network Integration, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Security, Unified Collaboration, Contact Center Data Center for energy sector and critical infrastructure. Develop customer-specific solutions with internal specialists and present concepts to customers. Position NTT as a trusted advisor in the solution environment and a partner of digitalization. Das bringst Du mit Commercial or equivalent education. Sales experience in IT; ideally within energy [. .. ] Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem. Our services include consulting, data/ AI, industry solutions, as well as development and management of applications, infrastructure, and connectivity. NTT DATA is part of NTT Group and headquartered in Tokyo. Location : Düsseldorf, North Rhine-Westphalia, Germany #J-18808-Ljbffr 68626083 [. .. ]
Job am 21.10.2025 bei Jobleads gefunden
Unsolicited Application SICK Vertriebs-GmbH: Technical Field Service (f/m/d)
• Düsseldorf, Nordrhein- Westfalen
Homeoffice möglich
Unsolicited Application SICK Vertriebs-Gmb H: Technical Field Service (f/m/d) Germany South/ West/ North/ East/
Center SICK Vertriebs-Gmb H serves customers from a wide range of industries in the German [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] market and successfully sells all products in the factory, logistics and process automation segments. YOUR CHALLENGE: Working in the technical field service YOUR QUALIFICATION: Depending on the position sought, appropriate educational qualifications such as completed vocational [. .. ] basic salary and variable remuneration components Flexible working hours Flat hierarchies Provision of family services Job Location: Außendienst/ Field Service, Düsseldorf, Home Office/ Remote Full-time Contract Type: Full-time Contact: Silvia Hartmann, +49 211 5301-187 Requisition-ID: 1543 At SICK, we see people, not gender. We put great emphasis on diversity, reject discrimination and do not think in categories such as gender, ethnicity, religion, disability, age or sexual identity. #J-18808-Ljbffr 66743161 [. .. ]
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dtms GmbH
Junior Consultant Kundenkommunikation-ACD, KI-Bots Smart Data (m/w/d)
• Düsseldorf Duesseldorf
Beratungs-/ Consultingtätigkeiten Absolventen, Einsteiger, Trainees Abgeschlossenes Studium Abgeschlossene Ausbildung
Flexible Arbeitszeiten Betriebliche Altersvorsorge Jobticket Mitarbeiterevents Weihnachtsgeld 30+ Urlaubstage
[. .. ] ist ein Unternehmen der net group Beteiligungen Gmb H Co. KG, einem der führenden Spezialisten für Kommunikationsdienstleistungen in Deutschland. Die dtms Gmb H ist mit rund 80 [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Mitarbeitenden ein führender Anbieter von Contact-Center-Lösungen und Customer Intelligence-Technologien im deutschsprachigen Raum. Das Portfolio reicht von Service-Rufnummern und Mehrwertdiensten über Plattformen zur Steuerung der telefonischen Erreichbarkeit bis hin zur Entwicklung von auf Künstlicher Intelligenz basierenden Applikationen zum Management innovativer Dialoglösungen. Deine Ansprechpartnerin Frau Ann-Katrin Kositza-Personalwesen-+49 461/ 66 280 205https:/ / www. dtms. de Bewerben 87767491 [. .. ]
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Häufig gestellte Fragen
Wieviel verdient man als Contact Center Management pro Jahr?
Als Contact Center Management verdient man zwischen EUR 50.000,- bis EUR 75.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Contact Center Management Jobs in Düsseldorf bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 84 offene Stellenanzeigen für Contact Center Management Jobs in Düsseldorf.
Wieviele Unternehmen suchen nach Bewerbern für Contact Center Management Jobs in Düsseldorf?
Aktuell suchen 29 Unternehmen nach Bewerbern für Contact Center Management Jobs in Düsseldorf.
Welche Unternehmen suchen nach Bewerbern für Contact Center Management Stellenangebote in Düsseldorf?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Contact Center Management Stellenangebote in Düsseldorf:
- Henkel (25 Jobs)
- Cluster Reply (4 Jobs)
- Huawei Europe (4 Jobs)
- adesso SE (2 Jobs)
- Grohe AG (2 Jobs)
- Horvth Partners (2 Jobs)
Zu welchem Berufsfeld gehören Contact Center Management Jobs in Düsseldorf?
Contact Center Management Jobs in Düsseldorf gehören zum Berufsfeld Telefon & Call-Center.
