758 Jobs für Contact Center Operations
Stellenangebote Contact Center Operations Jobs
Job am 22.02.2026 bei Mindmatch.ai gefunden
Boston Consulting Group (BCG)
• AT- 9 Wien
Führungs-/ Leitungspositionen
[. .. ] creation and client presentations, and support the growth of the Service Support Operations topic. Shape BCGs intellectual capital by contributing to methodology, tools, and thought leadership in [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] customer service and contact center operations. What Youll Bring 710 years of relevant experience, including consulting and leadership roles in largescale customer service or ordertocash transformations. Proven expertise in Customer Service, Contact Center, or Back Office operations, with experience applying process improvement, digital, and AIbased levers. Strong understanding of transformation topics such as demand management, digital [. .. ]
Job am 11.03.2026 bei Jobleads gefunden
CEO Office Intern
• Berlin
Führungs-/ Leitungspositionen
Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across
contact center operations and business process outsourcing (BPO) at scale. We help midmarket and [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] enterprise companies manage routine calls to save teams time and resources. Our agents have already delivered measurable impact: Over 5 million hours of contact center operations saved 35 more calls answered compared to non AI operators 45 million calls handled [. .. ]
Job am 21.02.2026 bei Jobware gefunden
Fresenius Kabi Deutschland GmbH
• Bad Homburg
Werkstudenten
[. .. ] Seite finden Sie Antworten FAQ Fresenius Karriere Jetzt bewerben Diesen Job empfehlen Anzeige drucken Ihr Kontakt Alicia Brunner Fresenius Kabi Deutschland Gmb H Bad Homburg Kennziffer R-10210547Auf [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] einen Blick Einsatzbereich:Customer Service Contact Center Operations Arbeitsverhältnis:Teilzeit Unternehmensbereich:Fresenius Kabi Deutschland Gmb HStandort:Bad Homburg/ Hessen Bewerbungsfrist:keine-Wir freuen uns auf Ihre Bewerbung Weitere Informationen Unser Fresenius-Fairness-Versprechen Informationen zum Bewerbungsprozess Unsere Leistungen im Überblick Spannende Projekte, vielfältige Themen und die Lebensqualität von Patientinnen und Patienten verbessern-das ist Fresenius Kabi. Bringen Sie sich aktiv ein und unterstützen [. .. ]
Job gestern bei Jobleads gefunden
Partner Manager 80-100
• Opfikon, Zürich Zuerich
[. .. ] performance. The role requires a strong combination of analytical capability, interpersonal skills, and stakeholder management, as well as the ability to work cross-functionally within complex organizations. YOUR [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] CHALLENGE: Oversee contact center operations for Flanker Brands across assigned outsourcing partners Own capacity planning and delivery, operations, change, and contract management for designated service partners (approximately 50100 FTEs) Exercise full management authority with service partners to achieve core quality and customer satisfaction KPIs, including line availability, first-call resolution, and NPS Lead Care-to-[. .. ]
Job vor 7 Tagen bei Jobleads gefunden
• Zürich Zuerich
[. .. ] performance. The role requires a strong combination of analytical capability, interpersonal skills, and stakeholder management, as well as the ability to work cross-functionally within complex organizations. YOUR [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] CHALLENGE: Oversee contact center operations for Flanker Brands across assigned outsourcing partners Own capacity planning and delivery, operations, change, and contract management for designated service partners (approximately 50100 FTEs) Exercise full management authority with service partners to achieve core quality and customer satisfaction KPIs, including line availability, first-call resolution, and NPS Lead Care-to-[. .. ]
Job am 19.02.2026 bei Jobleads gefunden
Senior Innovation Strategist-CX
[. .. ] company. The Opportunity TELUS Digital is seeking a CX Innovation Senior Strategist to continually work with a subset of our contact center clients in El Salvador or [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Guatemala to transform contact center operations through digital innovation and automation (while increasing volumes and/or improving contact center outcomes) . The ideal candidate will have experience in management consulting, with the ability to counsel clients and product teams on digital CX initiatives to drive superior business outcomes, and estimate the business value at stake from [. .. ]
Job am 14.02.2026 bei Jobleads gefunden
• München, Bayern
Beratungs-/ Consultingtätigkeiten
Sabbaticals
[. .. ] Buchungen Executive Travel ist hochgradig personalisiert, zeitkritisch und basiert auf Vertrauen und Beziehungen. Du bringst idealerweise Erfahrung aus Hospitality, Premium Travel oder Luxury Customer Service mit und [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] verstehst gleichzeitig, wie Contact Center Operations funktionieren: Produktivität, Effizienz und Kundenzufriedenheit müssen im Gleichgewicht sein. Du arbeitest souverän in einem schnellen Umfeld, managst komplexe Reiserouten und triffst selbstbewusst Entscheidungen im Sinne anspruchsvoller Kund:innen. GDS Erfahrung ist ein Plus aber kein Muss. Wenn dein Service Mindset, Urteilsvermögen und deine Detailgenauigkeit stimmen, übernehmen wir das Training. So sieht [. .. ]
Job am 28.01.2026 bei Jobleads gefunden
Senior Python Software Engineer
• Berlin
Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across
contact center operations and business process outsourcing (BPO) at scale. We help mid-market [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] and enterprise companies manage routine calls to save teams time and resources. Our agents have already delivered measurable impact: Over 5 million hours of contact center operations saved 35 more calls answered compared to non-AI operators 45 million [. .. ]
Job am 24.01.2026 bei Jobleads gefunden
• Berlin
Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across
contact center operations and business process outsourcing (BPO) at scale. We help mid-market [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] and enterprise companies manage routine calls to save teams time and resources. Our agents have already delivered measurable impact: Over 5 million hours of contact center operations saved 35 more calls answered compared to non-AI operators 45 million [. .. ]
Job am 14.01.2026 bei Jobleads gefunden
Technical Presales Specialist
• Bayern
[. .. ] of platforms such as Workday, Service Now, Tungsten Automation, and Alteryx. Design and document customized workflows, integrations, and solutions aligned with client requirements. Contact Center Solutions Analyze [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] client requirements for contact center operations and design solutions that improve efficiency and customer satisfaction. Demonstrate technical capabilities and tools used in contact center services, including AWS Connect, CRM platforms, automated workflows, and reporting tools. Work with clients to optimize call handling, support services, and overall customer engagement strategies. Stay updated on contact centre technologies such [. .. ]
Job am 01.01.2026 bei Jobleads gefunden
• Heubach, Baden- Württemberg
Führungs-/ Leitungspositionen
[. .. ] support for new and existing team members. Troubleshoot system issues and promote continuous learning to strengthen team capabilities. Your Ideal Profile: You have gained experience in Customer [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Service and/or Contact Center operations. You possess proven experience in team management and strong leadership skills. You have strong planning and organizational skills, with a structured approach to executing operational tasks. You are fluent in English and German, with excellent verbal and written communication skills. You demonstrate intercultural awareness and the ability to work effectively [. .. ]
Job am 08.11.2025 bei Jobleads gefunden
Lead VOIP Engineer (FreeSWITCH Kamailio)
• Berlin
Führungs-/ Leitungspositionen
[. .. ] Kamailio) Synthflow AI Location: Berlin/ Remote Job Type: Full-Time Experience Level: Senior Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources. Our agents have already delivered measurable impact: Over 5 million hours of contact center operations saved 35 more calls answered compared to non-AI operators 45 million [. .. ]
Neu Job vor 4 Std. bei StepStone gefunden
Safran Helicopter Engines Germany GmbH
• Norderstedt
Jobticket
As a key member of the global Safran Group, Safran Helicopter Engines Germany stands as a
center of excellence for helicopter engine innovation, serving Central, Northern and Eastern Europe as [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] well as Central Asia. Our employees of 78 highly skilled professionals from over 15 nations combine advanced technological expertise with deep industry experience to deliver reliable and high-performance engine solutions. These engines power critical missions across a wide range of applications, including emergency services and defense operations. With our new, eco-friendly Han Safran facility in Norderstedt, we demonstrate our strong commitment to sustainability and climate-neutral operations. Guided by a focus on innovation, quality and customer satisfaction, we strive to set new standards in the aerospace industry. Our mission: To keep our customers flying Currently, we [. .. ] (all genders) Focus: Export Control Customs unlimited full time 40 hour-contract Shape the future of our global compliance landscape with responsibility, strategy and impact. You serve as the central contact for export control, customs and compliance at management level. You develop and implement structures and processes based on legal requirements (AWV, EU Dual-Use Regulation, EU law) and internal group guidelines. You advise the management and specialist departments as the first point of contact for all export control and compliance [. .. ]
Job am 11.03.2026 bei StepStone gefunden
Navan Germany GmbH
Travel Agent-German-Relocation to Lisbon (m/w/d)
• Lissabon
Beratungs-/ Consultingtätigkeiten Homeoffice möglich
[. .. ] As our frontline, youll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] impact daily operations, traveler experiences, and product development directly. NOTE: Candidates must be willing to relocate to Portugal. Please submit all applications in English. What Youll Do: Provide top-tier travel support via chat, calls, and emails Maintain up-to-date knowledge on suppliers, destinations, and systems Quickly assess customer needs, urgency, and [. .. ] Travel Agent covering flight bookings-Required GDS : 2+ years with GDS Sabre, Amadeus, or Galileo Required Language : Fluency in English AND German-Required Customer Service : Background in contact center or customer-facing roles Tech Skills : Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce Availability : Flexible to work rotating shifts, Monday to Friday, between 7 AM and 11 PM (7.5 hrs Shift) Skills : Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot [. .. ]
Job am 06.03.2026 bei StepStone gefunden
Clarios Germany GmbH Co. KG
• Hannover
Führungs-/ Leitungspositionen Homeoffice möglich
[. .. ] alignment with business objectives and market needs. Prioritize product investments and resource allocation based on ROI, market potential, and strategic fit. Market Customer Engagement Serve as a [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] senior point of contact for key customers, partners, and industry stakeholders. Represent the company at industry events, conferences, and customer briefings to promote thought leadership and product vision. Cross-functional Collaboration Partner with R D, engineering, operations, sales, and marketing to ensure successful product development, launch, and commercialization. Drive alignment across functions to ensure timely delivery, quality, and profitability of the product line. Financial Business Ownership Own the P L for the Batteryproduct line across all OEM accounts, including revenue forecasting, pricing strategy, and margin optimization. Develop [. .. ] remuneration package, including additional payments as well as company pension scheme. Your well-being is very important to us: Take advantage of our preventive health care offers such as fitness center, physiotherapist, modern office environment, healthy canteen, team and company events or hobby clubs. Stay fit whilst at the same time positively contributing to our environment: Lease your company bike. Our well-advanced onboarding process and buddy program supports you to quickly grow into the position and team. By using the [. .. ]
Job am 03.03.2026 bei StepStone gefunden
ista SE
Manager Enterprise Telephony Contact Center Engineering (f/m/d)
• Essen
Homeoffice möglich
Work-Life-Balance
Manager Enterprise Telephony
Contact Center Engineering (f/m/d) IT/ Essen Headoffice/ Hybrid/Vollzeit/ i SE02612 Contract titel: Manager Solution Integration Welcome to ista At ista, we support property owners and managers in [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] making their buildings fit for the future and kind to the planet. That includes tracking and billing energy consumption in a way thats [. .. ] English language skills Nice to have Certifications in UC/ telephony platforms or ITIL Experience in issue troubleshooting (port conflicts and network disruptions) Experience in multi-country environments and customer service operations Familiarity with AI/ automation capabilities in modern contact center solutions Do the right thing with purpose and a future: Our services save CO and protect the environment we are working for a sustainable world of tomorrow Enjoy many benefits: Look forward to an attractive salary, 30 days vacation per year [. .. ]
Job am 14.02.2026 bei StepStone gefunden
Rosenxt Group
• Wietmarschen
Homeoffice möglich
[. .. ] field personnel during the field work regarding logistics such as set up of necessary facilities for the field measurement e. g. provision of power, cordons or other [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] items. Maintain proactive contact with field personnel from operators throughout the field activities to track any issues relating to Rosenxt equipment. Interact with production engineers to obtain relevant production data such as well tests or artificial lift information. Make troubleshooting trips to field locations where measurement campaigns are ongoing to address any issues. Demount [. .. ] oriented way of working: About 5 years of oilfield experience, preferably in production, although experience in completions, drilling, facilities or reservoir engineering will also be considered Demonstrable understanding of oilfield operations and well function either through petroleum engineering degree, or field experience Hands-on experience of in-field activities relating to the oilfield production, such as well testing, artificial lift processes etc. Ability to drive equipment to the field and install measurement equipment/ run tests Good working knowledge of IT systems [. .. ] Flexible working time and Home Office possible An open, informal corporate culture, where we celebrate success with social events Compatibility of work and family through our company-owned day care center Employer funded pension, capital accumulation benefits and discounted insurance offers (occupational disability insurance and other direct insurance policies) Company Restaurant (only in Wietmarschen-Lohne) Various in-house sports activities (EGYM Wellpass and other offers) Attractive leasing offers for IT-products and bikes for private use Corporate Benefits-employee offers in [. .. ]
Job gestern bei Mindmatch.ai gefunden
Enercity
Head of Application Solutions
• Hannover, NI
Führungs-/ Leitungspositionen
Work-Life-Balance
[. .. ] disciplinary management responsibility for the EW Application Solutions department, including leadership, control, and further development of the department within EW-DI, including personnel management. Ensuring a high-performance development [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] and operations organization with high delivery quality and stability based on transparent KPIs. Overall responsibility for the stable and high-performance operation of applications, including monitoring, incident and problem management, as well as continuous modernization and optimization of the application landscape. Promotion of engineering excellence and agile working methods as well as [. .. ] Our company medical service is always there for you. Take part in our prevention program or our health days, have a check-up with the company medical service team, or contact our experts for all health-related topics. Mobile working Where possible, we make it easier for you to balance your work and private life through mobile working. Whether in a caf or at home the choice is yours enercity daycare center Every year, we provide childcare places for twelve employees children. The Haus der kleinen Forscher (Little Scientists House) initiative introduces the little ones to music and the English language. Best transport connections We subsidize your Germany ticket and offer perfect public transport connections. There are numerous charging points for electric [. .. ]
Job gestern bei Mindmatch.ai gefunden
DRV Bund
• Berlin, BE
Teilzeit
[. .. ] Start date: As soon as possible Job number Remuneration: Pay scale 10 TV Entg O-DRV (51, 356.03-71, 636.99 euros) Area of responsibility We are the joint data [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] center of the German pension insurance funds in Berlin and Würzburg. The Basic Infrastructure department is responsible for the SAN including storage, the mainframe, data center operations, the network, and data backup. Our Basic Services team plans, configures, and administers the infrastructure at the middle service level. We are looking forward to welcoming a new colleague to our cross-location team in Berlin or Würzburg. Tasks You will actively help shape the team s tasks and take [. .. ] BLV and fulfillment of all other requirements. If the trial period is not successful, the employee will return to their previous position. We look forward to receiving your application Your contact person, Nadine Klein, will be happy to answer any questions you may have at: Phone:Email: 85510832 [. .. ]
Job gestern bei Mindmatch.ai gefunden
DRV Bund
System Administrator for Basic Infrastructure Services (m/f/d) Full-time/ Part-time
• Würzburg, BY Wuerzburg
Teilzeit
[. .. ] Start date: As soon as possible Job number Remuneration: Pay scale 10 TV Entg O-DRV (51, 356.03-71, 636.99 euros) Area of responsibility We are the joint data [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] center of the German pension insurance funds in Berlin and Würzburg. The Basic Infrastructure department is responsible for the SAN including storage, the mainframe, data center operations, the network, and data backup. Our Basic Services team plans, configures, and administers the infrastructure at the middle service level. We are looking forward to welcoming a new colleague to our cross-location team in Berlin or Würzburg. Tasks You will actively help shape the team s tasks and take [. .. ] BLV and fulfillment of all other requirements. If the trial period is not successful, the employee will return to their previous position. We look forward to receiving your application Your contact person, Nadine Klein, will be happy to answer any questions you may have at: Phone:Email: 85510826 [. .. ]
Job vor 4 Tagen bei JobMESH gefunden
Amazon Web Services
Elektroniker/in im Bereich Elektronik und Mechanik (m/f/d) , Data Center Engineering Operations
• Berlin 10117
Abgeschlossene Ausbildung
[. .. ] Mitarbeiterunterstützungsprogramm (EAP) mit kostenlosen Finanz- und psychologischen Beratungen Familienbetreuungsdienste durch PME Familienservice Geschäftsreiseversicherung Kostenlose Finanzberatung und Rechtsberatungen Diese Leistungen zielen darauf ab, Ihr finanzielles, körperliches und geistiges [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Wohlbefinden zu unterstützen. Contact Für weitere Fragen kontaktieren Sie gerne Herrn Steffen Schmidt: https:/ / 85253956 [. .. ]
Job vor 4 Tagen bei JobMESH gefunden
Amazon Web Services
Elektroniker/in im Bereich Elektronik und Mechanik (m/f/d) , Data Center Engineering Operations
• Brandenburg 15749
Abgeschlossene Ausbildung
[. .. ] Mitarbeiterunterstützungsprogramm (EAP) mit kostenlosen Finanz- und psychologischen Beratungen Familienbetreuungsdienste durch PME Familienservice Geschäftsreiseversicherung Kostenlose Finanzberatung und Rechtsberatungen Diese Leistungen zielen darauf ab, Ihr finanzielles, körperliches und geistiges [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Wohlbefinden zu unterstützen. Contact Für weitere Fragen kontaktieren Sie gerne Herrn Steffen Schmidt: https:/ / 85253894 [. .. ]
Neu Job vor 4 Std. bei Neuvoo.com gefunden
enercity AG
Head of Application Solutions
• Lower Saxony Hanover
Führungs-/ Leitungspositionen
Work-Life-Balance
[. .. ] disciplinary management responsibility for the EW Application Solutions department, including leadership, control, and further development of the department within EW-DI, including personnel management. Ensuring a high-performance development [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] and operations organization with high delivery quality and stability based on transparent KPIs. Overall responsibility for the stable and high-performance operation of applications, including monitoring, incident and problem management, as well as continuous modernization and optimization of the application landscape. Promotion of engineering excellence and agile working methods as well as [. .. ] Our company medical service is always there for you. Take part in our prevention program or our health days, have a check-up with the company medical service team, or contact our experts for all health-related topics. Mobile working Where possible, we make it easier for you to balance your work and private life through mobile working. Whether in a caf or at home the choice is yours enercity daycare center Every year, we provide childcare places for twelve employees children. The Haus der kleinen Forscher (Little Scientists House) initiative introduces the little ones to music and the English language. Best transport connections We subsidize your Germany ticket and offer perfect public transport connections. There are numerous charging points for electric [. .. ]
Job gestern bei JobMESH gefunden
DRV Bund
System Administrator for Basic Infrastructure Services (m/f/d) Full-time/ Part-time
• State of Berlin
[. .. ] Start date: As soon as possible Job number Remuneration: Pay scale 10 TV Entg O-DRV (51, 356.03-71, 636.99 euros) Area of responsibility We are the joint data [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] center of the German pension insurance funds in Berlin and Würzburg. The Basic Infrastructure department is responsible for the SAN including storage, the mainframe, data center operations, the network, and data backup. Our Basic Services team plans, configures, and administers the infrastructure at the middle service level. We are looking forward to welcoming a new colleague to our cross-location team in Berlin or Würzburg. Tasks You will actively help shape the teams tasks and take on [. .. ] BLV and fulfillment of all other requirements. If the trial period is not successful, the employee will return to their previous position. We look forward to receiving your application Your contact person, Nadine Klein, will be happy to answer any questions you may have at: Phone:Email: DUBLETTEOVERRIDE 85527808 [. .. ]
Job gestern bei JobMESH gefunden
DRV Bund
System Administrator for Basic Infrastructure Services (m/f/d) Full-time/ Part-time
• Bavaria Würzburg
[. .. ] Start date: As soon as possible Job number Remuneration: Pay scale 10 TV Entg O-DRV (51, 356.03-71, 636.99 euros) Area of responsibility We are the joint data [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] center of the German pension insurance funds in Berlin and Würzburg. The Basic Infrastructure department is responsible for the SAN including storage, the mainframe, data center operations, the network, and data backup. Our Basic Services team plans, configures, and administers the infrastructure at the middle service level. We are looking forward to welcoming a new colleague to our cross-location team in Berlin or Würzburg. Tasks You will actively help shape the teams tasks and take on [. .. ] BLV and fulfillment of all other requirements. If the trial period is not successful, the employee will return to their previous position. We look forward to receiving your application Your contact person, Nadine Klein, will be happy to answer any questions you may have at: Phone:Email: DUBLETTEOVERRIDE 85527789 [. .. ]
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Häufig gestellte Fragen
Wieviel verdient man als Contact Center Operations pro Jahr?
Als Contact Center Operations verdient man zwischen EUR 30.000,- bis EUR 50.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Contact Center Operations Jobs bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 758 offene Stellenanzeigen für Contact Center Operations Jobs.
Wieviele Unternehmen suchen nach Bewerbern für Contact Center Operations Jobs?
Aktuell suchen 127 Unternehmen nach Bewerbern für Contact Center Operations Jobs.
Welche Unternehmen suchen nach Bewerbern für Contact Center Operations Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Contact Center Operations Stellenangebote:
- TELUS Digital (16 Jobs)
- Allianz Global Corporate Specialty SE (14 Jobs)
- NielsenIQ (13 Jobs)
- Deutsche Bank (11 Jobs)
- SAP (9 Jobs)
- Cluster Reply (8 Jobs)
In welchen Bundesländern werden die meisten Contact Center Operations Jobs angeboten?
Die meisten Stellenanzeigen für Contact Center Operations Jobs werden derzeit in Bayern (116 Jobs), Nordrhein-Westfalen (96 Jobs) und Baden-Württemberg (84 Jobs) angeboten.
Zu welchem Berufsfeld gehören Contact Center Operations Jobs?
Contact Center Operations Jobs gehören zum Berufsfeld Telefon & Call-Center.
