8 Jobs für Contact Center Technology in Dortmund
Stellenangebote Contact Center Technology in Dortmund Jobs
Job vor 2 Tagen bei Jobleads gefunden
• Dortmund, Nordrhein- Westfalen
Betriebliche Altersvorsorge Jobticket
Auf einer Wellenlänge mit unseren Kunden setzen sich unsere 3.333 Mitarbeiterinnen in unseren
Contact Center-Standorten Osnabrück, Bremen, Dortmund, Bochum, Recklinghausen und Bottrop ein. Dabei finden wir nicht nur den richtigen [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Ton für Unternehmen wie vodafone und freenet AG, sondern pflegen auch einen kurzen Draht zu unseren Mitarbeiterinnen. Die Auszeichnung Bester Arbeitgeber 2025 sorgt für gute und langfristige Verbindungen. Deine Aufgaben Sicherstellung von Qualitätsanforderungen, z. [. .. ]
Job am 09.02.2026 bei Jobleads gefunden
• Dortmund, Nordrhein- Westfalen
Homeoffice möglich Abgeschlossenes Studium
[. .. ] und Implementierung von Conversational AI Lösungen zurück, vorzugsweise im Agentur oder Beratungsumfeld. Technologie Weitblick: Du besitzt tiefes Verständnis für moderne Web Architekturen, Cloud Plattformen, Schnittstellen Design, Gen [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] AI RAG, die Anbindung von Contact Center Plattformen (CCaa S) und Telefonanlagen (PBX, SBC) und weißt, wie Enterprise IT tickt. Du behältst das Big Picture im Blick, denkst in langfristigen Systemlandschaften statt in Silos und erkennst technische Risiken frühzeitig. Stakeholdermanagement: Du sprichst die Sprache der Entwicklerinnen und Entwickler ebenso fließend wie die der CLevel Entscheider und kannst komplexe Technik [. .. ]
Job am 01.01.2026 bei Jobleads gefunden
• Dortmund, Nordrhein- Westfalen
Homeoffice möglich
[. .. ] von RESTAPIs (Backend Integration) oder per MCP (Model Context Protocol) dazu, nicht nur zu chatten, sondern echte Aktionen in Drittsystemen auszuführen (Agentic AI) . Natürlich gehört auch [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] die Anbindung an Contact Center Plattformen (CCaa S) oder Telefonanlagen (PBX) zu deinen Aufgaben. Logik Scripting: Du nutzt Java Script/ Type Script, um den Output der LLMs zu validieren, Datenformate zu transformieren und die Brücke zwischen Low Code und komplexer Business Logik zu schlagen. DEIN PROFIL Code Kompetenz: Du bringst solide Grundkenntnisse in Java Script/ Type [. .. ] uns nicht stillsteht. Denn gemeinsam zu wachsen und Chancengeber zu sein, das ist programmiert in unserer DNA. Seniority level Entry level Employment type Full-time Job function Engineering and Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr 73631233 [. .. ]
Job am 18.11.2025 bei Jobleads gefunden
• Dortmund, Nordrhein- Westfalen
Homeoffice möglich
[. .. ] This is just the latest chapter of our long-standing cooperation as University Alliance Ruhr (UA Ruhr) , a community of 1, 300 researchers and 120, 000 students [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] in the center of Germany. As part of the Research Alliance Ruhr, the Chair of Uncertainty Quantification and Statistical Learning at the Research Center Trustworthy Data Science and Security and the Department of Statistics at TU Dortmund bridges the gaps between Uncertainty Quantification, Statistical and Machine Learning, and Interdisciplinary Applications. The chair is [. .. ] and internationally renowned research environment. With your research and contribution to teaching you will play a primary role in the development of our new Research Center and outreach with trustworthy technology to the public. During your Ph D, participation in international conferences and voluntary exchange programs are highly encouraged. Our international network of researchers and industry partners ensures a seamless transition into your next career step. A balanced and family-friendly work-life relationship is important to us, thus we offer options for flexible working times or part-time remote home-office. More Information Further information about the Research Center can be found at: If you have any further questions, please contact: Prof. Dr. Nadja Klein https:/ / rc-trust. ai/ klein/ Research Alliance Ruhr The Research Alliance Ruhr is a cooperation of the three major universities in the Ruhr region, which has been initiated by the Ruhr Conference. The four research centers will focus on One Health from Molecules to Systems, [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Dortmund, North Rhine- Westphalia
[. .. ] scheduling, intraday management, and reporting, ensuring efficiency and accuracy Monitor key WFM metrics and analyze trends to identify risks, opportunities, and areas for improvement Act as the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] primary point of contact for senior leadership and stakeholders, providing insights and recommendations on WFM related decisions Manage escalations, resolve complex challenges, and provide guidance on critical decision-making Drive standardization and alignment of WFM processes, tools, and practices across regions and programs, establishing frameworks and ensuring consistency in execution Lead the implementation of [. .. ] ensure WFM scalability and efficiency Lead and mentor WFM managers and their teams, ensuring a high performance culture and continuous professional growth Core competencies Giving support, focusing on customers, embracing technology, managing self-development Leadership competencies Providing leadership, leading change, building effective teams, managing stakeholders What we expect: 7+ years of experience in workforce management, with at least 3 years in a senior leadership role Proven track record in driving large-scale WFM initiatives and process improvements Bachelors degree in business, [. .. ] as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture Advanced job opportunities in our internationally growing company Great office at the city center of Essen Positive international working environment Fun Floor with Play Station, table tennis, and much more Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks Attractive employee referral bonus programs Intriguing and diverse responsibilities Join our team and apply now If you are looking [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Dortmund, North Rhine- Westphalia
[. .. ] scheduling, intraday management, and reporting, ensuring efficiency and accuracy Monitor key WFM metrics and analyze trends to identify risks, opportunities, and areas for improvement Act as the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] primary point of contact for senior leadership and stakeholders, providing insights and recommendations on WFM related decisions Manage escalations, resolve complex challenges, and provide guidance on critical decision-making Drive standardization and alignment of WFM processes, tools, and practices across regions and programs, establishing frameworks and ensuring consistency in execution Lead the implementation of [. .. ] ensure WFM scalability and efficiency Lead and mentor WFM managers and their teams, ensuring a high performance culture and continuous professional growth Core competencies Giving support, focusing on customers, embracing technology, managing self-development Leadership competencies Providing leadership, leading change, building effective teams, managing stakeholders What we expect: 7+ years of experience in workforce management, with at least 3 years in a senior leadership role Proven track record in driving large-scale WFM initiatives and process improvements Bachelors degree in business, [. .. ] as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture Advanced job opportunities in our internationally growing company Great office at the city center of Essen Positive international working environment Fun Floor with Play Station, table tennis, and much more Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks Attractive employee referral bonus programs Intriguing and diverse responsibilities Join our team and apply now If you are looking [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Dortmund, North Rhine- Westphalia
[. .. ] What we offer: Working in a dynamic and multicultural team with flat hierarchies and an informal culture Advanced career opportunities in our internationally growing company Great office [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] in the city center of Essen Positive international work environment A fun floor with Play Station, table tennis and much more On-site gym Stay fit and active with our company gym Office canteen Enjoy fresh and healthy meals daily in our canteen Appealing office benefits, regular fruit deliveries for a healthy lifestyle and [. .. ] affecting service level agreements to operations managers to support required actions Support communication with team leaders and front-line team members Responsibilities: Core competencies: Provide support, put customers first, integrate technology, self-development Functional competencies: Knowledge of real-time monitoring and reporting Analytical skills and problem-solving competence Ability to work in a fast-paced environment What we expect: Previous professional experience in a contact center/ BPO environment and bring interest and understanding for Workforce Management Experience in WFM is a plus, but not required High school diploma CEFR C1 English (oral/ written) . German language skills are a plus, but not required If you are based in another location but interested in relocating to [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Dortmund, North Rhine- Westphalia
[. .. ] scheduling, intraday management, and reporting, ensuring efficiency and accuracy Monitor key WFM metrics and analyze trends to identify risks, opportunities, and areas for improvement Act as the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] primary point of contact for senior leadership and stakeholders, providing insights and recommendations on WFM related decisions Manage escalations, resolve complex challenges, and provide guidance on critical decision-making Drive standardization and alignment of WFM processes, tools, and practices across regions and programs, establishing frameworks and ensuring consistency in execution Lead the implementation of [. .. ] ensure WFM scalability and efficiency Lead and mentor WFM managers and their teams, ensuring a high performance culture and continuous professional growth Core competencies Giving support, focusing on customers, embracing technology, managing self-development Leadership competencies Providing leadership, leading change, building effective teams, managing stakeholders What we expect: 7+ years of experience in workforce management, with at least 3 years in a senior leadership role Proven track record in driving large-scale WFM initiatives and process improvements Bachelors degree in business, [. .. ] as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture Advanced job opportunities in our internationally growing company Great office at the city center of Essen Positive international working environment Fun Floor with Play Station, table tennis, and much more Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks Attractive employee referral bonus programs Intriguing and diverse responsibilities Join our team and apply now If you are looking [. .. ]
Häufig gestellte Fragen
Wieviel verdient man als Contact Center Technology pro Jahr?
Als Contact Center Technology verdient man zwischen EUR 40.000,- bis EUR 60.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Contact Center Technology Jobs in Dortmund bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 8 offene Stellenanzeigen für Contact Center Technology Jobs in Dortmund.
Zu welchem Berufsfeld gehören Contact Center Technology Jobs in Dortmund?
Contact Center Technology Jobs in Dortmund gehören zum Berufsfeld Telefon & Call-Center.
