780 Jobs für Customer Experience Agent
Stellenangebote Customer Experience Agent Jobs
Job vor 10 Tagen bei Jobleads gefunden
Führungs-/ Leitungspositionen
Overview The Head of Post Sales Technology is responsible for transforming
Customer Support into an AIfirst, automationled, insightdriven organization. This leader will design and execute a technology strategy where AI [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] is not an addon, but the foundation of how support operates: from customer selfservice and intelligent routing to realtime agent augmentation and predictive service operations. The role sits in the IT organization, and will define how emerging AI capabilities fundamentally reshape customer experience, agent productivity, and cost structure. We are looking to speak to candidates who are based in Palo Alto/ San Francisco or New York City for our hybrid working model. Key Responsibilities Partner with the Technical Support organization, Customer Success and Professional Services organization to understand the business objectives and chart [. .. ]
Job vor 2 Tagen bei StepStone gefunden
adesso SE
Senior Consultant Microsoft Dynamics 365 Customer Service (all genders)
• Düsseldorf, Köln, Essen, Paderborn, Hamburg, Münster Muenster;Kreisfreie Stadt Muenster
Beratungs-/ Consultingtätigkeiten Homeoffice möglich
Jobticket Work-Life-Balance
[. .. ] adessi, die etwas bewegen wollen und das einfach machen. Dieses Handeln lebt von unserer Kultur, die auf Offenheit, Verantwortungsübernahme und gemeinsamen Erfolgen basiert. Aufgaben Digitalisierungsberatung: Du berätst [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] zur Digitalisierung von Customer Service Prozessen, eingebettet in eine ganzheitliche Customer Experience. Lösungskonzeption: Du konzipierst Lösungen und setzt diese auf Basis von MS Dynamics 365 und Power Platform um. Prozessautomatisierung: Du automatisierst Serviceprozesse durch den Einsatz und die Konfiguration von AI sowie Chatbots. Systemintegration: Du integrierst Call Center oder Telefonie-Lösungen in MS Dynamics Customer Service. Workshops und Trainings: Du führst Workshops [. .. ] Erfahrung: Du verfügst über 3-5 Jahre Erfahrung bei der Umsetzung von Microsoft Dynamics 365 Projekten mit guten Kenntnissen im Customizing von MS Dynamics Customer Service (u. a. Power Virtual Agent, Customer Voice und Teams Voice) . Service KPIs: Gängige Service KPIs sind dir geläufig. Anforderungserhebung: Du hast gute Kenntnisse in der Anforderungserhebung. Marketing Automation: Erste Erfahrung mit Marketing Automation oder ein hohes Interesse daran. Agile Projekte: Du hast Erfahrungen in agilen Projekten. KI Kompetenz: Du setzt KI-Tools in deinem [. .. ]
Job vor 2 Tagen bei StepStone gefunden
adesso SE
• Düsseldorf, Köln, Essen, Hamburg, Paderborn, Münster Muenster;Kreisfreie Stadt Muenster
Beratungs-/ Consultingtätigkeiten Homeoffice möglich
Jobticket Work-Life-Balance
[. .. ] etwas bewegen wollen und das einfach machen. Dieses Handeln lebt von unserer Kultur, die auf Offenheit, Verantwortungsübernahme und gemeinsamen Erfolgen basiert. Aufgaben Prozess-Strategieberatung: Du berätst unsere Kunden [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] zu ihren Customer-Service-Prozessen, identifizierst Automatisierungspotenziale und entwickelst Strategien, wie AI Agents KPIs (wie AHT oder CSAT) messbar verbessern können. Workshops Enablement: Du führst Anforderungs-Workshops durch, um Use Cases zu definieren, und schulst Kundenteams im Umgang mit Conversational-AI-Plattformen, damit diese ihre virtuellen Agenten langfristig selbst pflegen können. Prompt Engineering Persona: Du entwickelst die Persönlichkeit des Bots und erstellst System-Prompts, die sicherstellen, dass der Agent empathisch, markenkonform, zielführend und innerhalb der Guardrails kommuniziert (Conversation Design) . Low-Code Realisierung: Du setzt die konzipierten Dialoge in der Conversational-AI-Plattform um, indem du Agents und Flows baust sowie Generative-AI-Nodes konfigurierst mit Fokus auf Logik und Ablauf statt auf komplexes Coding. Presales Scoping: Du unterstützt [. .. ] Kunden zu erschaffen. Sprachgefühl Design: Du beherrschst Deutsch und Englisch auf hohem Niveau und hast Spaß am Schreiben von Dialogen, die nicht wie ein Computer klingen, sondern eine positive User Experience schaffen. Wir bieten Bleib gesund und fit: Wir fördern die Gesundheit unserer adessi mit sportlichen Zuschüssen wie vergünstigten Fitnessmitgliedschaften, Übernahme Platzmiete für bspw. Badminton, Padel Tennis oder Fußball und regelmäßigen Vorsorgeuntersuchungen. Finde deine Work-Life-Balance: Unser Auszeitprogramm und flexible Arbeitsmodelle helfen dir dabei, Beruf und Privatleben optimal in Einklang [. .. ]
Job vor 6 Tagen bei StepStone gefunden
WARDOW GmbH
Mitarbeiter Kundenservice/ Customer Service Agent (w/m/d)
• Potsdam
Beratungs-/ Consultingtätigkeiten
Betriebliche Altersvorsorge
[. .. ] du ein motiviertes Umfeld suchst, in dem du deine Ideen einbringen und mit einem engagierten Team wachsen kannst, dann bewirb dich jetzt und werde Teil von Wardow [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] als Mitarbeiter Kundenservice/ Customer Service Agent (w/m/d ) am Standort Potsdam. Aufgaben Du begleitest unsere Kunden entlang ihrer gesamten Customer Journey und unterstützt sie per E-Mail und Telefon bei Fragen rund um Bestellungen, Lieferungen, Retouren, Zahlungen und unsere Produkte. Du bearbeitest Kundenanliegen im Rahmen unserer Früh- und Spätschichten zwischen 7:00 und 18:00 Uhr, [. .. ] Anliegen schnell zu klären und ein erstklassiges Kundenerlebnis sicherzustellen. Wiederkehrende Kundenbedürfnisse erkennst du frühzeitig, teilst deine Erkenntnisse mit dem Team und bringst Ideen ein, um unseren Service und die Customer Experience kontinuierlich zu verbessern. Du bist offen für neue Technologien und KI-gestützte Lösungen und unterstützt uns dabei, moderne Arbeitsweisen im Kundenservice weiterzuentwickeln. Profil Qualifikation : Erfahrung im Kundenservice, idealerweise in einem E-Commerce-Umfeld Know-how: sicherer Umgang mit Customer-Service-Tools (z. B. Zendesk) , ERP-Systemen (z. B. [. .. ]
Job am 14.05.2026 bei Jobware gefunden
Advantest Europe GmbH
• 71034 Böblingen
Homeoffice möglich
[. .. ] AI components into other systems. Your Qualifications Masters or Ph. D. in Computer Science, Machine Learning, or a related field and a minimum of 2 years of [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] hands-on industry experience in software engineering. Experience operating RAG systems in production environments, including monitoring, debugging, and continuous improvement based on real user behavior. Solid understanding of software engineering practices applied to AI systems (testing, CI/ CD integration, versioning, and reproducibility) . Ability to balance research innovation with longterm maintainability and customerready quality [. .. ] Prometheus, Grafana, Open Telemetry) applied to AI or backend services. Familiarity with enterprise deployment constraints such as airgapped systems, license compliance, and distribution of AIenabled software to customers. Exposure to agent frameworks, toolcalling patterns, or multistep reasoning architectures. Handson experience with vector databases (e. g. , Milvus) and modern RAG architectures, such as Graphbased Retrieval Augmented Generation. This role emphasizes longterm ownership of Retrieval Augmented Generation systems as a core product capability, not just experimentation with large language models. Our offer [. .. ] user behavior. Solid understanding of software engineering practices applied to AI systems (testing, CI/ CD integration, versioning, and reproducibility) . Ability to balance research innovation with long-term maintainability and customer-ready quality standards. Clear communication and presentation skills. Good To Have:Experience with observability stacks (e. g. , Prometheus, Grafana, Open Telemetry) applied to AI or backend services. Familiarity with enterprise deployment constraints such as air-gapped systems, license compliance, and distribution of AI-enabled software to customers. Exposure to agent [. .. ]
Neu Job vor 4 Std. bei Neuvoo.com gefunden
IT Internet Karriere
IT-Consultant Conversational AI (all genders)
• Hamburg
Beratungs-/ Consultingtätigkeiten
Jobticket Work-Life-Balance
[. .. ] etwas bewegen wollen und das einfach machen. Dieses Handeln lebt von unserer Kultur, die auf Offenheit, Verantwortungsübernahme und gemeinsamen Erfolgen basiert. Aufgaben Prozess-Strategieberatung: Du berätst unsere Kunden [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] zu ihren Customer-Service-Prozessen, identifizierst Automatisierungspotenziale und entwickelst Strategien, wie AI Agents KPIs (wie AHT oder CSAT) messbar verbessern können. Workshops Enablement: Du führst Anforderungs-Workshops durch, um Use Cases zu definieren, und schulst Kundenteams im Umgang mit Conversational-AI-Plattformen, damit diese ihre virtuellen Agenten langfristig selbst pflegen können. Prompt Engineering Persona: Du entwickelst die Persönlichkeit des Bots und erstellst System-Prompts, die sicherstellen, dass der Agent empathisch, markenkonform, zielführend und innerhalb der Guardrails kommuniziert (Conversation Design) . Low-Code Realisierung: Du setzt die konzipierten Dialoge in der Conversational-AI-Plattform um, indem du Agents und Flows baust sowie Generative-AI-Nodes konfigurierst mit Fokus auf Logik und Ablauf statt auf komplexes Coding. Presales Scoping: Du unterstützt [. .. ] Kunden zu erschaffen. Sprachgefühl Design: Du beherrschst Deutsch und Englisch auf hohem Niveau und hast Spaß am Schreiben von Dialogen, die nicht wie ein Computer klingen, sondern eine positive User Experience schaffen. Wir bieten Bleib gesund und fit: Wir fördern die Gesundheit unserer adessi mit sportlichen Zuschüssen wie vergünstigten Fitnessmitgliedschaften, Übernahme Platzmiete für bspw. Badminton, Padel Tennis oder Fußball und regelmäßigen Vorsorgeuntersuchungen. Finde deine Work-Life-Balance: Unser Auszeitprogramm und flexible Arbeitsmodelle helfen dir dabei, Beruf und Privatleben optimal in Einklang [. .. ]
Neu Job vor 4 Std. bei Neuvoo.com gefunden
IT Internet Karriere
IT-Consultant Conversational AI (all genders)
• North Rhine- Westphalia Münster
Beratungs-/ Consultingtätigkeiten
Jobticket Work-Life-Balance
[. .. ] etwas bewegen wollen und das einfach machen. Dieses Handeln lebt von unserer Kultur, die auf Offenheit, Verantwortungsübernahme und gemeinsamen Erfolgen basiert. Aufgaben Prozess-Strategieberatung: Du berätst unsere Kunden [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] zu ihren Customer-Service-Prozessen, identifizierst Automatisierungspotenziale und entwickelst Strategien, wie AI Agents KPIs (wie AHT oder CSAT) messbar verbessern können. Workshops Enablement: Du führst Anforderungs-Workshops durch, um Use Cases zu definieren, und schulst Kundenteams im Umgang mit Conversational-AI-Plattformen, damit diese ihre virtuellen Agenten langfristig selbst pflegen können. Prompt Engineering Persona: Du entwickelst die Persönlichkeit des Bots und erstellst System-Prompts, die sicherstellen, dass der Agent empathisch, markenkonform, zielführend und innerhalb der Guardrails kommuniziert (Conversation Design) . Low-Code Realisierung: Du setzt die konzipierten Dialoge in der Conversational-AI-Plattform um, indem du Agents und Flows baust sowie Generative-AI-Nodes konfigurierst mit Fokus auf Logik und Ablauf statt auf komplexes Coding. Presales Scoping: Du unterstützt [. .. ] Kunden zu erschaffen. Sprachgefühl Design: Du beherrschst Deutsch und Englisch auf hohem Niveau und hast Spaß am Schreiben von Dialogen, die nicht wie ein Computer klingen, sondern eine positive User Experience schaffen. Wir bieten Bleib gesund und fit: Wir fördern die Gesundheit unserer adessi mit sportlichen Zuschüssen wie vergünstigten Fitnessmitgliedschaften, Übernahme Platzmiete für bspw. Badminton, Padel Tennis oder Fußball und regelmäßigen Vorsorgeuntersuchungen. Finde deine Work-Life-Balance: Unser Auszeitprogramm und flexible Arbeitsmodelle helfen dir dabei, Beruf und Privatleben optimal in Einklang [. .. ]
Neu Job vor 4 Std. bei Neuvoo.com gefunden
IT Internet Karriere
Senior Consultant Microsoft Dynamics 365 Customer Service (all genders)
• Hamburg
Beratungs-/ Consultingtätigkeiten
Jobticket Work-Life-Balance
[. .. ] adessi, die etwas bewegen wollen und das einfach machen. Dieses Handeln lebt von unserer Kultur, die auf Offenheit, Verantwortungsübernahme und gemeinsamen Erfolgen basiert. Aufgaben Digitalisierungsberatung: Du berätst [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] zur Digitalisierung von Customer Service Prozessen, eingebettet in eine ganzheitliche Customer Experience. Lösungskonzeption: Du konzipierst Lösungen und setzt diese auf Basis von MS Dynamics 365 und Power Platform um. Prozessautomatisierung: Du automatisierst Serviceprozesse durch den Einsatz und die Konfiguration von AI sowie Chatbots. Systemintegration: Du integrierst Call Center oder Telefonie-Lösungen in MS Dynamics Customer Service. Workshops und Trainings: Du führst Workshops [. .. ] Erfahrung: Du verfügst über 3-5 Jahre Erfahrung bei der Umsetzung von Microsoft Dynamics 365 Projekten mit guten Kenntnissen im Customizing von MS Dynamics Customer Service (u. a. Power Virtual Agent, Customer Voice und Teams Voice) . Service KPIs: Gängige Service KPIs sind dir geläufig. Anforderungserhebung: Du hast gute Kenntnisse in der Anforderungserhebung. Marketing Automation: Erste Erfahrung mit Marketing Automation oder ein hohes Interesse daran. Agile Projekte: Du hast Erfahrungen in agilen Projekten. KI Kompetenz: Du setzt KI-Tools in deinem [. .. ]
Job am 14.05.2026 bei F.A.Z. Stellenmarkt gefunden
Advantest Europe GmbH
AI Engineer-RAG and Agentic AI (m/f/d)
• 71034, Böblingen
Homeoffice möglich
[. .. ] AI components into other systems. Your Qualifications Masters or Ph. D. in Computer Science, Machine Learning, or a related field and a minimum of 2 years of [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] hands-on industry experience in software engineering. Experience operating RAG systems in production environments, including monitoring, debugging, and continuous improvement based on real user behavior. Solid understanding of software engineering practices applied to AI systems (testing, CI/ CD integration, versioning, and reproducibility) . Ability to balance research innovation with longterm maintainability and customerready quality [. .. ] Prometheus, Grafana, Open Telemetry) applied to AI or backend services. Familiarity with enterprise deployment constraints such as airgapped systems, license compliance, and distribution of AIenabled software to customers. Exposure to agent frameworks, toolcalling patterns, or multistep reasoning architectures. Handson experience with vector databases (e. g. , Milvus) and modern RAG architectures, such as Graphbased Retrieval Augmented Generation. This role emphasizes longterm ownership of Retrieval Augmented Generation systems as a core product capability, not just experimentation with large language models. Our offer [. .. ] user behavior. Solid understanding of software engineering practices applied to AI systems (testing, CI/ CD integration, versioning, and reproducibility) . Ability to balance research innovation with long-term maintainability and customer-ready quality standards. Clear communication and presentation skills. Good To Have:Experience with observability stacks (e. g. , Prometheus, Grafana, Open Telemetry) applied to AI or backend services. Familiarity with enterprise deployment constraints such as air-gapped systems, license compliance, and distribution of AI-enabled software to customers. Exposure to agent [. .. ]
Job vor 5 Tagen bei Mindmatch.ai gefunden
SAP SE
Lead SAP AI Engineer
• AT- 9 Wien
Führungs-/ Leitungspositionen
[. .. ] problems into elegant SAP-native architectures and solutions while actively giving and receiving feedback to maximize the teams collective knowledge and best practice development. 2. What You Will [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Do a) Customer-Focused Outcomes As a Senior SAP AI Engineer, you will be a key driver of customer value delivery, translating SAP AI architectural blueprints into fully functional, scalable, and production-ready solutions. Specifically, you will: Translate business requirements into technical solutions through workshops, prototyping, and iterative delivery Collaborate with customers across the delivery lifecycle (workshops, reviews, UAT) to refine and optimize solutions Design and implement production-grade AI solutions on SAP AI Foundation, covering data, models, APIs, front-end integration, agent-to-agent communication workflows Deliver Generative AI use cases on SAP BTP (e. g. , RAG pipelines, chatbots, document processing, AI-driven workflows) Build and manage SAP AI Core pipelines, including training, model serving, and monitoring for production readiness Develop conversational and agent-based AI solutions (e. g. , SAP [. .. ] the team 3. What You Will Bring a) Education Track Record Masters degree in Computer Science, Software Engineering, AI, Information Systems, or a related field 7+ years of software development experience, including 5+ years in SAP BTP development and/or AI/ ML engineering in enterprise SAP environments Proven track record of delivering production-grade SAP AI solutions across full project lifecycles (design, development, deployment) using modern frameworks (e. g. , CAP, Fiori, Integration Suite) Professional fluency in German and English (C1+) [. .. ]
Job vor 12 Tagen bei Mindmatch.ai gefunden
Lam Research
• AT- 2 Villach
[. .. ] process optimization initiatives. Partner with engineering, manufacturing, and other crossfunctional teams to improve product and process quality. Support the development of innovative digital solutions, including the creation [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] of an AI agent for automated quality analysis, to accelerate issue detection, trend analysis, and decisionmaking. Who Were Looking For Technical degree (Bachelor or Master) with experience in quality or degree in quality with technical experience Minimum of 8 years of related experience with a Bachelors degree; or 6 years and a Masters degree; or a Ph D with 3 years experience; or equivalent experience. Fundamental understanding and experience in quality management systems (QMS) Experience in quality methods [. .. ] colleagues and the flexibility to work remotely and fall into two categories Onsite Flex and Virtual Flex. Onsite Flex youll work 3+ days per week onsite at a Lam or customer/ supplier location, with the opportunity to work remotely for the balance of the week. Virtual Flex youll work 1-2 days per week onsite at a Lam or customer/ supplier location, and remotely the rest of the time. J-18808-Ljbffr 94798535 [. .. ]
Job vor 13 Tagen bei Mindmatch.ai gefunden
LAM RESEARCH Corporation
Quality Engineer with AI focus (all genders)
• AT- 2 Villach
[. .. ] process optimisation initiatives. Partner with engineering, manufacturing, and other crossfunctional teams to improve product and process quality. Support the development of innovative digital solutions, including the creation [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] of an AI agent for automated quality analysis, to accelerate issue detection, trend analysis, and decisionmaking. Who were looking for Technical degree (Bachelor or Master) with experience in quality or a degree in quality with technical experience. Minimum of 8 years of related experience with a Bachelors degree; or 6 years with a Masters degree; or a Ph D with 3 years experience; or equivalent experience. Fundamental understanding and experience in quality management systems (QMS) . Experience in [. .. ] colleagues and the flexibility to work remotely and fall into two categories Onsite Flex and Virtual Flex. Onsite Flex youll work 3+ days per week onsite at a Lam or customer/ supplier location, with the opportunity to work remotely for the balance of the week. Virtual Flex youll work 12 days per week onsite at a Lam or customer/ supplier location, and remotely the rest of the time. J-18808-Ljbffr 94719516 [. .. ]
Job vor 13 Tagen bei Mindmatch.ai gefunden
F. Hoffmann- La Roche AG
• AT- 9 Wien
Führungs-/ Leitungspositionen Homeoffice möglich
[. .. ] leading analytics initiatives. Responsibilities Identify data needed to answer RDCs most strategic questions and provide insights that shape RDC strategy and portfolio. Serve as single source of [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] truth for RDC customer portfolio metrics and orchestrate RD Cwide business analytics. Create strategies to collect data, analyze information, conduct research, and implement analytics. Develop, implement and evaluate innovative business analytic solutions that meet internal and external customer needs. Act as bridge between traditionally siloed data sets (Finance, Portfolio, CX, Sales) to inform RDC [. .. ] RDC solutions. Act as an extended member of RDCs solution development team at distinct points in product development providing Business Analytic expertise. Work in concert with RDCs R D i PDM Experience Delivery team to promote translation of Business Analytics requirements into consistent architecture and design standards for solution development teams. Champion translations of Roches integrated Personalised Diabetes Management ambition and Data strategy into recommendations for the solution development teams to execute. Participate as a visitor to RDC solution development Agile Release [. .. ] (internal and external) , and create an environment of strong team spirit, timely and effective communications, sense of urgency and high motivation. Serve as a catalyst, bridge builder and change agent promoting strategic focus, audiencedriven communication and structured problem thinking. Qualifications Bachelors degree in Data, Computer Science, Mathematics, Engineering or Business Administration (advanced degree preferred) . Expertise in data science, analytics and statistical methods. Familiarity with standard BI and analytics platforms (Tableau, Oracle) and handson experience with Looker preferred. Minimum 5+ [. .. ]
Job am 05.06.2026 bei Mindmatch.ai gefunden
nyra health
AI Automation Engineer
• AT- 9 Wien
[. .. ] build the workflows, agents, and internal tools that make nyra faster, smarter, and more scalable and to contribute to applied LLM work across our product. Youll work [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] across commercial, operations, customer success, product, clinical, finance, and people workflows identifying bottlenecks, reducing manual work, and turning messy processes into systems. As part of the Machine Learning team, youll also support in the design, implementation and improvement of the AIdriven features in our product. Your main focus will be automating highleverage internal workflows [. .. ] safeguards, auditability, and resilience in mind Handle sensitive data responsibly Help apply practical guardrails for internal AI usage Partner with engineering and ML to ensure systems scale well Musthaves Automation experience youve built production workflows, integrations, or internal tools that people actually use AI fluency youre comfortable with LLMs, Claude Code, Open AI Codex, prompting, agent workflows, retrieval, and evaluation Strong builder mindset you think in systems, edge cases, maintainability, and scale Evangelist mindset you enjoy learning new tools, sharing what you find, and helping others adopt better ways of working Impact orientation you care about real outcomes, not just shipping automations Crossfunctional communication you work [. .. ]
Job am 05.06.2026 bei Mindmatch.ai gefunden
Antithesis
• AT- 9 Wien
[. .. ] yet important problems in modern software engineering. If that sounds like fun to you, keep reading. About the Role Were looking for an unconventional thinker, a boredom [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] fighter, and an agent of chaos. You will be deploying the arsenal of tools and technologies from the Antithesis platform to find bugs and break our customers software. You will be able to articulate and convince future customers about the new paradigm of software testing and reliability brought by Antithesis. This position is fully onsite, requiring 5 days per week in the office based in Vienna, VA. What Youll Do Lead technical discovery and scoping for customer Kubernetes deployments Drive Proof-of-Concept (POC) engagements that demonstrate Antithesiss value to new customers Help customers implement their Kubernetes setups within the Antithesis simulation environment Enable the broader customer experience team on Kubernetes topics through training, documentation, and pairing Establish SOPs, processes, and best practices for Kubernetes implementation within Antithesis Partner with internal and external stakeholders to further integrate Antithesis features with Kubernetes environments Continuously optimize the Kubernetes experience within Antithesis Work with Engineering and Product to drive and prioritize [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
Product Director Conversational AI CS Pharma Advisory (m/f/d) (Fully Remote)
Führungs-/ Leitungspositionen
Define and drive the product strategy for conversational AI, covering chat and voice experiences across web and app. Lead the development of AI-powered
agent tools, improving efficiency and enabling [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] human agents to focus on high-value cases. Own workflow automation and operations integration, redesigning customer service and pharma processes with AI at the core. Your Qualifications: You bring strong leadership experience in AI or conversational product domains, ideally within customer service or contact centre environments. You have built and scaled AI-driven products, with a solid understanding of intent classification, dialogue flows, or LLM-based systems. You are experienced in working at the intersection of product and operations, translating real-world [. .. ]
Job gestern bei Jobleads gefunden
• München, Bayern
Beratungs-/ Consultingtätigkeiten
[. .. ] strong analytical skills at the forefront of one of the fastestgrowing tech companies worldwide. German Proficiency Nativelevel German proficiency is required for this role. Candidates must be [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] able to lead customer workshops, conduct executive presentations, and manage stakeholder interactions in German. The Work Youll Do Identify Frame Value Discover and translate customers strategic priorities into highimpact Celonis use cases. Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers. Undertake Value Assessments or Proofof [. .. ] adoption and expansion. Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases. The Qualifications You Need Live for Customer Value: Experience in an analytical role with the objective to demonstrate or secure value through business data analysis, business process improvement and respective software deployment. Ideally in a customerfacing role in Solution Consulting, Sales Engineering, or IT/ Management Consulting with a Business Software/ Saa S provider or a consultancy. Alternatively in an inhouse [. .. ] Python and/or SQL. Experience in collaborating with IT teams. Process Improvement Value Realization: Experience in identifying use cases for business process improvement and deploying improvement measures, being a change agent and training users/ process owners to realize value. Project Management: Experience in planning and managing project scopes, expectations and timelines. You will manage multiple projects across your aligned accounts that will be at different parts of the value journey. Also, you will leverage partners from the Celonis Ecosystem wherever possible. [. .. ]
Job vor 4 Tagen bei Jobleads gefunden
Co-Founder CTO (gn) Agentic AI Cybersecurity Platform, Berlin
• Berlin
Führungs-/ Leitungspositionen
[. .. ] where you will spend meaningful time writing production code while defining the longterm direction for engineering, security, infrastructure, and team growth. Responsibilities Own the full technical architecture [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] across identity, AI agent systems, and enforcement Design and implement identity models, permission graphs, token lifecycle, and Saa S risk flows Build the agent identity model, sandboxing framework, trust scoring, and behavior engine Write productiongrade backend code (46 hours/ day in the early stage) Lead engineering execution across roadmap planning, sprints, and delivery Build core [. .. ] and data infrastructure Hire, lead, and scale an inhouse engineering team Manage data privacy, secure storage, and analysis frameworks Contribute directly to building Europes most advanced cybersecurity platform Requirements Significant experience in backend engineering and system architecture Ideally, exposure in technical leadership roles Experience shipping complex distributed systems Deep understanding of OAuth/ OIDC, identity flows, API keys, tokens, scopes Knowledge of RBAC/ ABAC or finegrained access systems Familiarity with Zero Trust principles and integration security Experience with AI/ LLM systems or [. .. ] Prior cybersecurity or identity experience Product leadership or prior founder experience Why Join Us? Cofounder equity with meaningful upside Full technical ownership Founding team influence and responsibility Fastpaced environment with customer exposure and Po Cs Cuttingedge work across identity, Saa S security, and AI agent governance Strong learning curve and growth potential Berlin location with hybrid flexibility Direct impact on building Europes leading cyber platform Seniority level Director Employment type Fulltime Industries Venture Capital and Private Equity Principals, Computer and Network Security, [. .. ]
Job vor 6 Tagen bei Jobleads gefunden
Homeoffice möglich
Cresta unlocks the true potential of the
customer experience, turning every conversation into a competitive advantage. Crestas unified AI platform combines conversational AI agents, real-time human
agent augmentation, and [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The worlds leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day. Born from the Stanford AI Lab, Cresta has raised more than 270 million from the [. .. ]
Job vor 11 Tagen bei Jobleads gefunden
Chapter Lead for Integration Digital Consulting (f/m/d)
• Erlangen, Bayern
Führungs-/ Leitungspositionen Beratungs-/ Consultingtätigkeiten
Sabbaticals
[. .. ] for Integration relevant topics to gain outside-in perspectives and spark impactful changes to your area of responsibility. What You Bring Successfully completed University studies or a comparable [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] education Professional experience as a people manager, as well as longstanding professional experience and significant knowledge in respective integration platforms targeting A2A, B2B, API Catalogue and Management. Specific experiences in major core domains of Digital Strategy Architecture, Vendor Management, Change Management, Data Analytics Financial Management. Expertise in Service Mesh, MCP and Agent Communication would be beneficial. Fluent in English, German language is an additional asset Strong strategic, entrepreneurial, and analytical skills as well as a strong ability to implement. Ability to manage competing demands, meet deadlines, and adapt to changing priorities. Knowledge of relevant data privacy regulations and cybersecurity best practice. Understanding customer demand means forecasting trends, managing resources, prioritizing needs, and adapting strategies for better performance. Rewards/ Benefits In addition to an attractive remuneration package in line with the market, you can expect an attractive employer-financed company pension scheme We also offer the opportunity to become a Siemens Energy shareholder We [. .. ]
Job am 10.06.2026 bei Jobleads gefunden
Founding CTO/ CPTO
• Bergisch Gladbach, Nordrhein- Westfalen
Führungs-/ Leitungspositionen
[. .. ] one. We are looking for a visionary Founding CTO/ CPTO for a hybrid role based in Berlin. If you are passionate about deep tech, thrive in fastpaced [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] environments, and have experience building transactional platforms, this is your opportunity to make a lasting impact. Responsibilities Lead customer discovery and validation to refine the value proposition to our three main target groups: Deep Tech founders, investors, and corporate partners. Cobuild the product vision to establish the leading deep technology database of Europe as well as the most effective matchmaking platform. Establish the technological foundation of a transactional platform, [. .. ] API keys, tokens, scopes, identity flows. Knowledge of RBAC/ ABAC or finegrained access models. Exposure to Zero Trust principles, access control models, or identity governance. Experience with AI/ LLM systems, agent logic, or willingness to learn fast. Understanding of Saa S integration security, OAuth app marketplaces. Handson coding mentality; can build MVP and early architecture yourself. Experience integrating with multiple Saa S systems and APIs. Strong security mindset and understanding of modern attack surfaces. Ability to move fast, take ownership, and operate independently. [. .. ]
Job am 10.06.2026 bei Jobleads gefunden
Founding CTO/ CPTO
• Hannover, Niedersachsen
Führungs-/ Leitungspositionen
[. .. ] from day one. This is a visionary Founding CTO/ CPTO role for a hybrid position in Berlin. If you are passionate about deep tech, thrive in fastpaced [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] environments, and have experience building transactional platforms, this is your opportunity to make a lasting impact. Responsibilities Lead customer discovery and validation to refine the value proposition to our three main target groups: Deep Tech founders, investors, and corporate partners. Cobuild the product vision to establish the leading deep technology database of Europe as well as the most effective matchmaking platform. Establish the technological foundation of a transactional platform, [. .. ] API keys, tokens, scopes, identity flows. Knowledge of RBAC/ ABAC or finegrained access models. Exposure to Zero Trust principles, access control models, or identity governance. Experience with AI/ LLM systems, agent logic, or willingness to learn fast. Understanding of Saa S integration security, OAuth app marketplaces. Handson coding mentality; can build MVP and early architecture yourself. Experience integrating with multiple Saa S systems and APIs. Strong security mindset and understanding of modern attack surfaces. Ability to move fast, take ownership, and operate independently. [. .. ]
Job am 10.06.2026 bei Jobleads gefunden
Founding CTO/ CPTO
• Nürnberg, Bayern
Führungs-/ Leitungspositionen
[. .. ] one. We are looking for a visionary Founding CTO/ CPTO for a hybrid role based in Berlin. If you are passionate about deep tech, thrive in fastpaced [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] environments, and have experience building transactional platforms, this is your opportunity to make a lasting impact. Responsibilities Lead customer discovery and validation to refine the value proposition to our three main target groups: Deep Tech founders, investors, and corporate partners. Cobuild the product vision to establish the leading deep technology database of Europe as well as the most effective matchmaking platform. Establish the technological foundation of a transactional platform, [. .. ] API keys, tokens, scopes, identity flows. Knowledge of RBAC/ ABAC or finegrained access models. Exposure to Zero Trust principles, access control models, or identity governance. Experience with AI/ LLM systems, agent logic, or willingness to learn fast. Understanding of Saa S integration security, OAuth app marketplaces. Handson coding mentality; can build MVP and early architecture yourself. Experience integrating with multiple Saa S systems and APIs. Strong security mindset and understanding of modern attack surfaces. Ability to move fast, take ownership, and operate independently. [. .. ]
Job am 10.06.2026 bei Jobleads gefunden
Founding CTO/ CPTO
• Bernau am Chiemsee, Bayern
Führungs-/ Leitungspositionen
[. .. ] Location Berlin Role Overview We are looking for a visionary Founding CTO/ CPTO for a hybrid role based in Berlin, passionate about deep tech, thrive in fastpaced [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] environments, and have experience building transactional platforms. This is your opportunity to make a lasting impact. Responsibilities Lead customer discovery and validation to refine the value proposition to our three main target groups: Deep Tech founders, investors, and corporate partners. Cobuild the product vision to establish the leading deep technology database of Europe as well as the most effective matchmaking platform. Establish the technological foundation of a transactional platform, [. .. ] API keys, tokens, scopes, identity flows. Knowledge of RBAC/ ABAC or finegrained access models. Exposure to Zero Trust principles, access control models, or identity governance. Experience with AI/ LLM systems, agent logic, or willingness to learn fast. Understanding of Saa S integration security, OAuth app marketplaces. Handson coding mentality; can build MVP and early architecture yourself. Experience integrating with multiple Saa S systems and APIs. Strong security mindset and understanding of modern attack surfaces. Ability to move fast, take ownership, and operate independently. [. .. ]
Job am 10.06.2026 bei Jobleads gefunden
Founding CTO/ CPTO
• Dresden, Sachsen
Führungs-/ Leitungspositionen
[. .. ] one. We are looking for a visionary Founding CTO/ CPTO for a hybrid role based in Berlin. If you are passionate about deep tech, thrive in fastpaced [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] environments, and have experience building transactional platforms, this is your opportunity to make a lasting impact. Responsibilities Lead customer discovery and validation to refine the value proposition to our three main target groups: Deep Tech founders, investors, and corporate partners. Cobuild the product vision to establish the leading deep technology database of Europe as well as the most effective matchmaking platform. Establish the technological foundation of a transactional platform, [. .. ] API keys, tokens, scopes, identity flows. Knowledge of RBAC/ ABAC or finegrained access models. Exposure to Zero Trust principles, access control models, or identity governance. Experience with AI/ LLM systems, agent logic, or willingness to learn fast. Understanding of Saa S integration security, OAuth app marketplaces. Handson coding mentality; can build MVP and early architecture yourself. Experience integrating with multiple Saa S systems and APIs. Strong security mindset and understanding of modern attack surfaces. Ability to move fast, take ownership, and operate independently. [. .. ]
1 von 32Weiter » Weitere Suchergebnisse laden »
Häufig gestellte Fragen
Wieviel verdient man als Customer Experience Agent pro Jahr?
Als Customer Experience Agent verdient man zwischen EUR 30.000,- bis EUR 50.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Customer Experience Agent Jobs bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 780 offene Stellenanzeigen für Customer Experience Agent Jobs.
Wieviele Unternehmen suchen nach Bewerbern für Customer Experience Agent Jobs?
Aktuell suchen 150 Unternehmen nach Bewerbern für Customer Experience Agent Jobs.
Welche Unternehmen suchen nach Bewerbern für Customer Experience Agent Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Customer Experience Agent Stellenangebote:
- Next Job Abroad (88 Jobs)
- Mercier Consultancy Group (22 Jobs)
- Wolters Kluwer (13 Jobs)
- SAP (11 Jobs)
- Avantgarde (9 Jobs)
- Proofpoint (9 Jobs)
In welchen Bundesländern werden die meisten Customer Experience Agent Jobs angeboten?
Die meisten Stellenanzeigen für Customer Experience Agent Jobs werden derzeit in Berlin (183 Jobs), Bayern (117 Jobs) und Nordrhein-Westfalen (56 Jobs) angeboten.
Zu welchem Berufsfeld gehören Customer Experience Agent Jobs?
Customer Experience Agent Jobs gehören zum Berufsfeld Customer Care.
