61 Jobs für Customer Interaction Agent
Stellenangebote Customer Interaction Agent Jobs
Job vor 3 Tagen bei Aktuelle TopJobs gefunden
Buspaket Derenbach GmbH Co.KG
Bürohilfe (m/w/d)
• 10405 Berlin
Bürohilfe (m/w/d) Buspaket Derenbach Gmb H Co. KG 10405 Unternehmensprofil Die Buspaket Derenbach Gmb H ist Ihr zuverlässiger Partner für nachhaltige Busreisen und individuelle Mobilitätslösungen. Unser Unternehmen setzt auf Umweltschutz [...]
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[...] und Zukunftsfähigkeit, weshalb wir ausschließlich mit modernen Elektrobusen unterwegs sind. Damit leisten wir ein [. .. ]
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Job vor 4 Tagen bei Aktuelle TopJobs gefunden
Deutsche Rentenversicherung Baden- Württemberg
Sachbearbeiter/in Projektbüro (m/w/d)
• Karlsruhe oder Stuttgart
Sachbearbeiter/in Projektbüro (m/w/d) Deutsche Rentenversicherung Baden-Württemberg Karlsruhe oder Stuttgart Die Deutsche Rentenversicherung (DRV) Baden Württemberg ist einer der größten Regionalträger der gesetzlichen Rentenversicherung mit rund 3.600 Mitarbeitenden. Unsere Digitalisierungsabteilung stellt [...]
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[...] Anwenderinnen und Anwendern ein breit [. .. ]
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Job gestern bei StepStone gefunden
BMW Group
• München Muenchen
[. .. ] AI and data architectures for future vehicle generations, focusing on the latest AI trends. Additionally, you build architectural concepts that cover diverse use cases, such as digital [...]
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[...] cockpit and driver interaction for holistic customer experiences. You provide architectural guardrails to business units and development teams, enabling competitive AI products on our platforms. Furthermore, you drive the implementation of scalable AI software platforms using state-of-the-art AI research and leveraging our in-house software stacks. Moreover, you link platform and application development by [. .. ] latency, throughput, and energy. Solid software development and engineering skills: Python, API technologies, CI/ CD, and cloud-native deployment. Leadership experience in agile, cross-functional teams and expertise in multi-agent orchestration and conversation-based workflows. Are you ready to shape the AI and data architecture for future vehicle generations and drive innovative AI solutions into our products? Apply now Note: Please apply exclusively online via our career portal. Applications via other channels (esp. e-mail) cannot be considered. What do [. .. ]
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Job vor 6 Tagen bei StepStone gefunden
BMW Group
Senior AI Engineer for the Infotainment Platform (f/m/x)
• München Muenchen
[. .. ] the vehicle. Furthermore, you build scalable platform architectures that serve multiple feature teams across the Android ecosystem (e. g. digital cockpits, infotainment features) , enabling them to [...]
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[...] deliver AI-powered customer experiences reliably and at scale. You provide technical leadership for Android Automotive and its ecosystem, ensuring that AI platform decisions align with Android evolution, AOSP constraints, and long-term platform scalability. In addition, you define and evolve clear interfaces between AI platforms, Android infotainment, and application development-staying compatible with [. .. ] platform capabilities, bridging applied research, platform engineering, and product needs. You continuously drive the AI strategy for infotainment platforms, tracking key technology trends (e. g. on-device LLMs/ VLMs, multimodal interaction, agentic AI) and collaborating with leading external technology partners. What should you bring along? Masters or Ph D in Computer Science, AI, Machine Learning, Data Science, or a related field, with hands-on experience in AI and data architecture beyond prototypes. In-depth knowledge of Android (AOSP/ Android Automotive) as a [. .. ] its constraints and evolution. Strong experience with AI architecture onboard and offboard, as well as implementation of Small Language Models, Vision Language Models, or autonomous driving models. Knowledge of multi-agent systems orchestration, multi-turn dialogues, and related open standards (e. g. , A2A, MCP) . Experience with AI training toolchains and workflows including pruning, fine-tuning, and multimodal encoding. Proficiency in Rust, C++, Kotlin, and modern, API-driven system architectures. Proven technical leadership experience in agile, cross-functional teams. If [. .. ]
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Job am 31.01.2026 bei Mindmatch.ai gefunden
Klass Wagen
• AT- 9 Wien
Full-time Monday to Friday Flexibility and availability to travel nationally and internationally is required. Were expanding across Europe and looking for a Car Rental Fleet
Agent to join our growing [...]
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[...] team in Vienna. Schedule: Monday-Friday. What we offer: Grosssalary: up to 2800/ month Modern fleet smart logistics operations Dynamic, international team real impact on European expansion Learning, growth professional development opportunities Exposure to multiple markets potential for regional responsibilities Key responsibilities: Maintain effective communication with [. .. ] maintenance, technical inspections, and service scheduling Monitor and manage inventory levels for consumables (e. g. , tires, oil, windshield fluid, office supplies) Ensure timely repairs and availability of vehicles for customer use Verify all vehicle issues are resolved upon return from service centers Provide technical support to clients during the rental period What Were Looking For: Fluency in German and English (spoken and written) A genuine passion for carsyou enjoy hands-on tasks like basic repairs, maintenance, and detailing because you [. .. ] your ambitions are supported. Values That Drive Us: At the core of our success are values that guide every aspect of our business. Integrity is our compass, ensuring that every interaction is marked by transparency and trustworthiness. Ambition fuels our determination to continually innovate and surpass expectations. Professionalism is our commitment to delivering the highest standards of service. Fellowship forms the strong bonds that unite us as a team. 15 Years of Excellence: With a rich history spanning over a decade, [. .. ]
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Job am 24.01.2026 bei Jobleads gefunden
Product Design Director
• Berlin
Führungs-/ Leitungspositionen
Berlin, Germany; Dublin, Ireland; London, England Intercom is the AI
Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI
agent Fin, the most advanced [...]
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[...] customer service AI agent on the market, lets businesses deliver alwayson, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AIenhanced support [. .. ] the company to define and ship whats next not whats already been done before. We need leaderspeople who will raise the quality bar, bring a spark of creativity, drive bestinclass interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy or peoplemanagement only role. We need a maker, a doer, a leader. Somebody who loves to partner and can lead through the work. Must have experience Leading and growing highperforming design teams [. .. ]
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Job gestern bei Jooble gefunden
Cityjoboffers
• Homeoffice Homeoffice, DE
Homeoffice möglich
Description: German-speaking
Customer Service Advisor for Mercedes-Benz (Automotive) Are you a car enthusiast and want to combine your passion with your career? This opportunity is your fast track to success [...]
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[...] #wearehiring Embark on an exhilarating journey with a team representing Mercedes-Benz, Germanys leading automotive brand known for its cars, buses [. .. ] Respond to product and service queries, providing expert advice on a range of automotive related issues Address and resolve issues quickly and professionally, always prioritizing customer satisfaction. Turn every customer interaction into a positive experience Offer: Benefits Work Remotely from Greece Full relocation support, including all costs from your departure until you are settled in your new home in Greece. Competitive salary package + 2 additional salaries per year Health benefits and numerous other discounts Fully paid training provided by certified [. .. ]
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Job vor 2 Tagen bei Jooble gefunden
nice
Principal Product Designer
• Region München, Bayern; Regierungsbezirk Oberbayern; Bayern
[. .. ] experience consistency. You will work closely with product leadership, engineering, and cross functional teams to shape the user experience of a complex enterprise AI platform. This includes [...]
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[...] areas such as agent configuration, conversation design, voice pipelines, evaluation tooling, and platform observability. You will report to the Director of Product. What You Will Do You will own the overall design quality and coherence of Ni CE-Cognigys product ecosystem, from foundational design principles through to the experience delivered across individual product areas. You will: Define and drive the design vision and experience standards across Ni CE-Cognigys product portfolio. Lead the completion and governance of the internal design system, including components, interaction patterns, principles, and documentation. Ensure consistency and coherence across multiple product areas including agent builder, voice, proactive engagement, evaluation tooling, and integrations. Review and elevate design work across product teams, acting as the final arbiter of design quality. Partner closely with Product Managers and engineering leads to ensure design intent [. .. ] type: Individual contributor. #LI-Remote About Ni CE NICELtd. (NASDAQ: NICE) software products are used by 25, 000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crimeand ensure public safety. Every day, Ni CE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, Ni CE is consistently recognized as the market leader in its domains, with over 8, 500 employees across 30+ [. .. ]
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Job vor 3 Tagen bei Jooble gefunden
SAP
• Landkreis Groß- Gerau; Regierungsbezirk Darmstadt; Hessen
[. .. ] a Senior Developer (f/m/d) to join the BTP Product Management Regional Implementation Group (RIG) , a hands-on team focused on bringing the latest SAP innovations into real [...]
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[...] customer environments. In this role, you will work directly with customers across Europe to design and implement production-intent solutions using SAP Business Technology Platform and emerging AI capabilities. These projects sit at the intersection of engineering, product innovation, and customer collaboration, helping early adopters turn new technologies into working applications. [. .. ] software development experience, including exposure to AI, LLMs, or agentic application development. Strong hands-on development experience in Python, Node. js, or Java, along with familiarity with LLM ecosystems and agent frameworks such as MCP or A2A. Experience building backend services, APIs, workflows, or distributed applications using modern development frameworks. You understand or are eager to deepen your expertise in LLM orchestration, agent tooling, and emerging interaction protocols such as MCP/ A2A. Experience collaborating directly with customer developers, architects, and technical leads, contributing to design discussions, troubleshooting issues, and delivering solutions in mixed customer and SAP engineering teams. Strong curiosity and adaptability, with a passion for learning new technologies and experimenting with emerging development patterns, particularly in [. .. ]
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Job vor 9 Tagen bei Jooble gefunden
intercom
Staff Product Designer
• Berlin Berlin, DE
Intercom is the AI
Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI
agent Fin, the most advanced customer service AI agent [...]
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[...] on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI [. .. ] to 75 built, its the last 25 that really matters. We need deep craft specialistspeople who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft. If you have a deep passion for interaction design, product thinking, and pixel-perfect executionand the leadership [. .. ]
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Job vor 9 Tagen bei Jooble gefunden
intercom
• Berlin Berlin, DE
Intercom is the AI
Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI
agent Fin, the most advanced customer service AI agent [...]
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[...] on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI [. .. ] to 75 built, its the last 25 that really matters. We need deep craft specialistspeople who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft. If you have a deep passion for interaction design, product thinking, and pixel-perfect executionand the leadership [. .. ]
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Job am 23.04.2026 bei Jooble gefunden
parloa
Staff Product Designer-Consumer Experience
• Berlin Berlin, DE
About Parloa Parloas mission is to make every
customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation [...]
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[...] of a new era in customer experience-one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION [. .. ] deploying Parloa at scale. About the role: We are on a mission to transform how people interact with companies by making every conversation seamless, personalized, and human-like. Our AI Agent Management Platform empowers enterprises to create and manage AI voice and chat agents at scale, turning interactions into lasting relationships. As our Staff Product Designer-Consumer Experience, you will drive the realisation of the design vision for consumer-facing, multimodal experiences across voice, chat, and beyond. You will guide your [. .. ] UX strategy for your product team with a focus on multimodal consumer interactions, ensuring research insights shape both near-term design choices and the long-term vision. Prototype and test interaction models that make AI agents intuitive and trustworthy for everyday users. Take end-to-end ownership of design in your product team, shaping direction and delivering high-quality, hands-on work. Who you are: 8+ years of experience in product design with a proven track record in consumer-facing products, [. .. ]
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Job am 23.04.2026 bei Jooble gefunden
parloa
• Berlin Berlin, DE
About Parloa Parloas mission is to make every
customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation [...]
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[...] of a new era in customer experience-one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION [. .. ] are on a mission to make creating and managing AI voice agents as easy as hiring and onboarding a human. Today, our platform serves highly technical users who configure advanced agent logic. Tomorrow, we envision an experience that keeps the depth and flexibility experts need while becoming more elegant, scalable, and intuitive. As our Staff Product Designer, you will drive the realisation of the design vision for expert-facing workflows such as AI agent setup, configuration tools, and workflow orchestration. You [. .. ] remain approachable and efficient for expert users. Lead UX strategy within your product area, ensuring research insights shape both near-term decisions and long-term improvements. Prototype and explore advanced interaction models for workflows, logic building, and AI orchestration. Contribute hands-on design work while also setting direction and raising the quality of output within your product team. Who you are: 8+ years of experience in product design with a proven track record in complex domains, including two years in a [. .. ]
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Job am 15.04.2026 bei Jooble gefunden
IONOS SE
AI Developer with Python for Customer Care AI Platform team (hybrid)
• Region Mittlerer Oberrhein, Württemberg; Regierungsbezirk Karlsruhe; Württemberg Karlsruhe, DE
[. .. ] Suche nach neuen Kolleginnen und Kollegen. Werde Teil von IONOS und lass uns gemeinsam wachsen. About the team: Our mission is to build a modern ecosystem used [...]
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[...] for all IONOS customer support needs. The tools developed by us are used in over 20 locations, by more than 2.000 users, supporting 8 million customer contracts in 10 markets. The development team has full responsibility for the development lifecycle. This means we plan, develop, test and deploy our software without any other [. .. ] generation (RAG) and seamless voice interactions. Main responsibilities: Design Agentic Workflows: Design and implement LLM-based systems that go behind response generation-enabling structured tool usage, workflow orchestration, and secure interaction with internal services via MCP (Model Context Protocol) . Build and Optimize RAG CAG: Develop high-performance Retrieval-Augmented Generation and Context-Augmented Generation pipelines to ensure accurate, relevant, and low-latency responses. Continuously improve context management, ranking strategies, and grounding mechanisms to support complex, multi-step interactions. Voice Channel [. .. ] level Python development experience, including asynchronous programming (e. g. , Fast API, asyncio) and building high-performance, production-grade services. Experience with streaming architectures is a strong advantage. LLM Application Multi-Agent Orchestration Experience: Hands-on experience building LLM-powered systems, including multi-step workflows, stateful agents, and tool invocation. Familiarity with orchestration frameworks such as Lang Chain, Llama Index, or Lang Graph, particularly in building stateful, multi-turn agents. Advanced Retrieval Context Management: Deep understanding of vector databases (e. g. , [. .. ]
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Job am 10.04.2026 bei Jooble gefunden
Ingersoll Rand Careers
• Rhein- Hunsrück- Kreis; Regierungsbezirk Koblenz; Rheinland- Pfalz Simmern, Rhein- Hunsrück- Kreis, DE
[. .. ] and compliance of the Materials and SIOP standard work playbook processes and systems to facilitate the fulfillment process from production planning to material procurement and warehousing, through [...]
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[...] product shipment. Facilitates interaction with strategic Sourcing, Engineering, Product Management, Sales, Accounting, and Quality Assurance in support of the businesss strategic goals. Develop and drive countermeasures for underperforming key processes and/or material suppliers. Provide leadership in selecting, developing and evaluating personnel to ensure the efficient operation of materials functions and Ingersoll Rands operating [. .. ] depth knowledge of computerized integrated information systems (manufacturing, materials management, production planning, procurement and distribution) and a superior understanding of manufacturing material flow in a plant. Must possess a strong customer service orientation and provide dedicated support of internal customer requirements. Must be a proactive change agent and possess leadership skills to build and maintain a team oriented environment while leveraging lean methodologies. Must have solid interpersonal skills with the ability to motivate staff and to interact with various departments throughout the organization. Must be a flexible, decisive and proactive problem solver. Must know how to influence [. .. ]
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Job am 08.04.2026 bei Jooble gefunden
Ablefy
Head of Product-AI (f/m/X)
• Berlin Berlin, DE
Führungs-/ Leitungspositionen
[. .. ] the core of the Ablefy platform not as features bolted on top, but as the intelligence layer underneath everything. Understand what it means to build truly AI-native [...]
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[...] products: where agent-driven workflows change what users need from an interface, and where entirely new interaction models are required. Frame the right product questions that give UX and Engineering the foundation to make these decisions well. Agentic Systems Orchestration Have a real point of view on how autonomous systems are architected as products not just as technology. Knowledge of how agents interact, how context is managed [. .. ] high-growth startup, Series AC. Familiarity with the DACH creator economy landscape. Contributions to AI product thinking publicly writing, talks, open-source. Why Ablefy We have a large and growing customer base, a mature infrastructure, and an engineering team scaling fast. The vision is defined. The foundation is being built. Now the real product work begins. If you want to be one of the first people to define what AI-native products look like in the creator economy in a senior [. .. ]
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Job am 08.04.2026 bei Jooble gefunden
Slater Consult
• Hamburg Hamburg, DE
Homeoffice möglich
Jobticket
DP Worlds Shipping Solutions is seeking a proactive and
customer-focused Customer Service
Agent to join its Customer Service team in Hamburg. This role offers the opportunity to play [...]
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[...] a key part in connecting global supply chains within a dynamic and international logistics environment. In this position, you will act as a primary customer interface for shortsea container shipping services, ensuring smooth operations and [. .. ] by coordinating shipments, managing customer relationships and ensuring seamless cargo flow. The role involves close collaboration with internal teams including operations, inland transport and commercial functions, as well as direct interaction with customers and agents. The focus is on delivering logistics services efficiently and professionally. This is a full-time, on-site position based in Hamburg, offering exposure to international customers, complex operational processes and strong career development opportunities within a global organization. The team consists of 17 members and 2 [. .. ]
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Job am 08.04.2026 bei Jooble gefunden
Yokoy
Senior Business Travel Consultant-Spanish speaking-Remote
• Berlin Berlin, DE
Beratungs-/ Consultingtätigkeiten
Location Portugal (Remote) ; Belgium (Remote) ; Berlin; Ireland; Munich; Netherlands (Remote) Employment Type Full time Location Type Remote Department
Customer Care About Us Perk (formerly Travel Perk) is [...]
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[...] the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work [. .. ] Amadeus, Sabre or another GDS. What Success Looks Like Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers Acting as a trusted advisor, not just a booking agent Managing highly complex, often last-minute travel changes with calm professionalism Consistently achieving strong CSAT while meeting productivity and efficiency expectations Demonstrating excellent ownership, judgement, and accountability in every interaction What Youll Do End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests Providing expert recommendations aligned to traveller preferences, company policy, and duty of care Handling urgent and high-impact travel disruptions with speed, empathy, and precision Managing multiple channels (phone, [. .. ]
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Job am 08.04.2026 bei Jooble gefunden
Goodtime International Entertainment
• Berlin Berlin, DE
RECEPTIONIST/ FRONT OFFICE
AGENT (m/f/d) Work live in sunny holiday destination Greece About the role As a Receptionist, you are the first point of contact for hotel guests. You [...]
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[...] welcome people from all over the world, support them during their stay and make sure they feel comfortable from day one. This role is ideal for young people who already have some experience in hospitality or customer service and want to gain international work experience in a resort environment. What youll do Welcome and check in guests in a friendly and professional way Handle check-outs and basic administrative tasks Answer guest questions and provide information about the hotel and surroundings Communicate with other departments to ensure [. .. ] a sunny destination, this could be the right next step for you. Apply now and become part of an international front office team. (If you are more interested in guest interaction and support rather than administration, you may also find Guest Relations roles on our career page. ) Requirements Who were looking for You already have experience in reception, hospitality or customer service You enjoy working with people and staying organized You feel confident communicating in English German and/or French [. .. ]
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Job am 08.04.2026 bei Jooble gefunden
Yokoy
Senior Business Travel Consultant-Spanish speaking-Remote
• Ausland Portugal, DE
Beratungs-/ Consultingtätigkeiten
Location Portugal (Remote) ; Belgium (Remote) ; Berlin; Ireland; Munich; Netherlands (Remote) Employment Type Full time Location Type Remote Department
Customer Care About Us Perk (formerly Travel Perk) is [...]
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[...] the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work [. .. ] Amadeus, Sabre or another GDS. What Success Looks Like Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers Acting as a trusted advisor, not just a booking agent Managing highly complex, often last-minute travel changes with calm professionalism Consistently achieving strong CSAT while meeting productivity and efficiency expectations Demonstrating excellent ownership, judgement, and accountability in every interaction What Youll Do End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests Providing expert recommendations aligned to traveller preferences, company policy, and duty of care Handling urgent and high-impact travel disruptions with speed, empathy, and precision Managing multiple channels (phone, [. .. ]
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Job am 08.04.2026 bei Jooble gefunden
Techbizglobal
Founding Product Manager
• Berlin Berlin, DE
[. .. ] to-end user journeys across the entire platform, from onboarding to daily usage and advanced workflows Define platform information architecture, navigation, and core UX principles Own wireframes, user [...]
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[...] flows, and interaction logic (from low-fidelity to production-ready concepts) Prepare tickets and own backlog Translate user needs, risk scenarios, and business goals into intuitive UI/ UX decisions Contribute the product vision and translate it into a clear, actionable roadmap Ensure complex security and risk concepts are expressed in simple, usable interfaces Drive product discovery, validation, and prioritization from day zero Work closely with engineering, security, and data teams to ship the right product fast Define MVP scope, iterate based on real customer feedback, and avoid over-engineering Balance security, usability, and scalability in a complex cyber risk platform Represent the product internally and externally with customers, partners, and investors Build whole platform from scratch Must have skills: 10+ years of hands-on experience designing complex B2B Saa S web platforms for technical products [. .. ] to design and build without corporate overhead Work with a Technical CEO and CPTO fast iteration, strong alignment, clear direction Cutting-Edge Domain identity security, Saa S-to-Saa S access, AI agent governance Massive Learning Curve quickly gain depth in cybersecurity, identity, and AI systems Fast Career Path opportunity evolve into leadership as we scale the product team Berlin Location top-tier tech environment with strong cybersecurity and AI ecosystems Direct Impact your product vision become the foundation of the entire platform [. .. ]
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Job am 08.04.2026 bei Jooble gefunden
Yokoy
Senior Business Travel Consultant-German speaking-Remote
• Ausland Niederlande, DE
Beratungs-/ Consultingtätigkeiten
Location Berlin; Belgium (Remote) ; Ireland; Munich; Netherlands (Remote) ; Portugal (Remote) Address Berlin Employment Type Full time Location Type Remote Department
Customer Care About Us Perk (formerly Travel [...]
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[...] Perk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work [. .. ] Amadeus, Sabre or another GDS. What Success Looks Like Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers Acting as a trusted advisor, not just a booking agent Managing highly complex, often last-minute travel changes with calm professionalism Consistently achieving strong CSAT while meeting productivity and efficiency expectations Demonstrating excellent ownership, judgement, and accountability in every interaction What Youll Do End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests Providing expert recommendations aligned to traveller preferences, company policy, and duty of care Handling urgent and high-impact travel disruptions with speed, empathy, and precision Managing multiple channels (phone, [. .. ]
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Job am 08.04.2026 bei Jooble gefunden
Tech Biz Global GmbH
Founding Product Manager
• Berlin Berlin, DE
[. .. ] to-end user journeys across the entire platform, from onboarding to daily usage and advanced workflows Define platform information architecture, navigation, and core UX principles Own wireframes, user [...]
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[...] flows, and interaction logic (from low-fidelity to production-ready concepts) Prepare tickets and own backlog Translate user needs, risk scenarios, and business goals into intuitive UI/ UX decisions Contribute the product vision and translate it into a clear, actionable roadmap Ensure complex security and risk concepts are expressed in simple, usable interfaces Drive product discovery, validation, and prioritization from day zero Work closely with engineering, security, and data teams to ship the right product fast Define MVP scope, iterate based on real customer feedback, and avoid over-engineering Balance security, usability, and scalability in a complex cyber risk platform Represent the product internally and externally with customers, partners, and investors Build whole platform from scratch Must have skills: 10+ years of hands-on experience designing complex B2B Saa S web platforms for technical products [. .. ] to design and build without corporate overhead Work with a Technical CEO and CPTO fast iteration, strong alignment, clear direction Cutting-Edge Domain identity security, Saa S-to-Saa S access, AI agent governance Massive Learning Curve quickly gain depth in cybersecurity, identity, and AI systems Fast Career Path opportunity evolve into leadership as we scale the product team Berlin Location top-tier tech environment with strong cybersecurity and AI ecosystems Direct Impact your product vision become the foundation of the entire platform [. .. ]
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Job am 08.04.2026 bei Jooble gefunden
Cygrid GmbH
Founding Product Manager
• Berlin Berlin, DE
[. .. ] to-end user journeys across the entire platform, from onboarding to daily usage and advanced workflows Define platform information architecture, navigation, and core UX principles Own wireframes, user [...]
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[...] flows, and interaction logic (from low-fidelity to production-ready concepts) Prepare tickets and own backlog Translate user needs, risk scenarios, and business goals into intuitive UI/ UX decisions Contribute the product vision and translate it into a clear, actionable roadmap Ensure complex security and risk concepts are expressed in simple, usable interfaces Drive product discovery, validation, and prioritization from day zero Work closely with engineering, security, and data teams to ship the right product fast Define MVP scope, iterate based on real customer feedback, and avoid over-engineering Balance security, usability, and scalability in a complex cyber risk platform Represent the product internally and externally with customers, partners, and investors Build whole platform from scratch Voraussetzungen Job requirements Must have skills 10+ years of hands-on experience designing complex B2B Saa S web platforms [. .. ] to design and build without corporate overhead Work with a Technical CEO and CPTO fast iteration, strong alignment, clear direction Cutting-Edge Domain identity security, Saa S-to-Saa S access, AI agent governance Massive Learning Curve quickly gain depth in cybersecurity, identity, and AI systems Fast Career Path opportunity evolve into leadership as we scale the product team Berlin Location top-tier tech environment with strong cybersecurity and AI ecosystems Direct Impact your product vision become the foundation of the entire platform [. .. ]
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Job am 08.04.2026 bei Jooble gefunden
Yokoy
Senior Business Travel Consultant-German speaking-Remote
• Homeoffice Homeoffice, DE
Beratungs-/ Consultingtätigkeiten Homeoffice möglich
Location Berlin; Belgium (Remote) ; Ireland; Munich; Netherlands (Remote) ; Portugal (Remote) Address Berlin Employment Type Full time Location Type Remote Department
Customer Care About Us Perk (formerly Travel [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Perk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work [. .. ] Amadeus, Sabre or another GDS. What Success Looks Like Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers Acting as a trusted advisor, not just a booking agent Managing highly complex, often last-minute travel changes with calm professionalism Consistently achieving strong CSAT while meeting productivity and efficiency expectations Demonstrating excellent ownership, judgement, and accountability in every interaction What Youll Do End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests Providing expert recommendations aligned to traveller preferences, company policy, and duty of care Handling urgent and high-impact travel disruptions with speed, empathy, and precision Managing multiple channels (phone, [. .. ]
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Häufig gestellte Fragen
Wieviel verdient man als Customer Interaction Agent pro Jahr?
Als Customer Interaction Agent verdient man zwischen EUR 30.000,- bis EUR 50.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Customer Interaction Agent Jobs bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 61 offene Stellenanzeigen für Customer Interaction Agent Jobs.
Wieviele Unternehmen suchen nach Bewerbern für Customer Interaction Agent Jobs?
Aktuell suchen 20 Unternehmen nach Bewerbern für Customer Interaction Agent Jobs.
Welche Unternehmen suchen nach Bewerbern für Customer Interaction Agent Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Customer Interaction Agent Stellenangebote:
- Yokoy (5 Jobs)
- BMW Group (2 Jobs)
- intercom (2 Jobs)
- parloa (2 Jobs)
- Next Job Abroad (2 Jobs)
- Buspaket Derenbach GmbH Co.KG (1 Job)
In welchen Bundesländern werden die meisten Customer Interaction Agent Jobs angeboten?
Die meisten Stellenanzeigen für Customer Interaction Agent Jobs werden derzeit in Berlin (24 Jobs), Bayern (13 Jobs) und Baden-Württemberg (4 Jobs) angeboten.
Zu welchem Berufsfeld gehören Customer Interaction Agent Jobs?
Customer Interaction Agent Jobs gehören zum Berufsfeld Telefon & Call-Center.