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Legartis Technology AG
Customer Success Manager (Berlin/ Leipzig)
• Regierungsbezirk Leipzig; Sachsen
Description Legartis is a leading Legal AI company transforming how organizations review and analyze contracts. Our AI Suite empowers legal, procurement, and business teams to accelerate contract review, ensure
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[...] class=highlight_text>compliance, and increase transparency all while reducing manual effort. We re on a mission to make contract intelligence accessible, explainable, and actionable for every enterprise. Ready to make your mark in an extraordinary Legal AI company? This is your chance to take real ownership in a fast-growing scale-up and [. .. ] how leading enterprises in the DACH region adopt and scale AI for contract review, risk management, and legal operations driving measurable business impact from day one. As a Customer Success
Manager, you ll own the post-sales journey for a portfolio of enterprise customers from onboarding and adoption to renewal and expansion working closely with legal, procurement, and business stakeholders to ensure they unlock the full value of Legartis. Your mission Own the end-to-end customer relationship for a portfolio [. .. ] growth plans. Conduct regular business reviews (QBRs) with senior stakeholders, demonstrating ROI and positioning next steps for expanded value. Act as the voice of the customer internally feeding insights to
Product, Marketing, and Leadership to continuously improve the platform and customer experience. Partner cross-functionally with Sales, Product, and Legal Engineering to ensure seamless handovers and consistent customer experiences. Travel: Regular travel within the DACH region for key customer meetings and events. Your profile Fluent in German and English (spoken and [. .. ]
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