22 Jobs für Service Desk Director
Stellenangebote Service Desk Director Jobs
Job am 14.01.2026 bei Jooble gefunden
Conciliamus GmbH
• Berlin
Betriebliche Altersvorsorge Jobticket 30+ Urlaubstage Work-Life-Balance
[. .. ] und Werkstudierenden. Gemeinsam verantworten Sie das User Management, optimieren Regel- und Serviceprozesse und stellen die effiziente Verwaltung von Benutzerkonten, Rollen, Applikationszugriffen und Berechtigungen sicher. Dabei arbeiten Sie [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] als Schnittstelle zwischen Service Desk, Incident Request Fulfillment, Change-, Asset-Configuration Management sowie Technical Security und gestalten ein komplexes IT-Umfeld. Ihr neues Tätigkeitsumfeld Sie analysieren wiederkehrende oder schwerwiegende Incidents mittels Root Cause Analysis und identifizieren technische wie prozessuale Ursachen. Sie priorisieren klassifizieren Probleme, leiten geeignete Workarounds ein und initiieren Changes zur dauerhaften Behebung, in einem anspruchsvollen Umfeld mit Active Directory, ARM, Exchange Management Console und Citrix Director. Trends werden überwacht, Verbesserungen proaktiv angestoßen und transparent mit allen relevanten Stakeholdern abgestimmt. Voraussetzungen Sie verfügen über fundierte Erfahrung im IT Problem Management, User Management und Berechtigungsverwaltung. Sie analysieren komplexe Störungen strukturiert mittels Root Cause Analysis nach ITIL Sie priorisieren Probleme sicher nach Impact, Risiko und Service-Relevanz. Sie kommunizieren [. .. ]
Job vor 9 Tagen bei Jooble gefunden
United Nations Development Programme
Research and Data Analysis Intern, Berlin
• Berlin
[. .. ] and sets corporate standards across the functions of partnerships, marketing and communications within UNDP and leads on internal communications. The Bureau of External Relations and Advocacy is [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] positioned around three service lines; Public Partnership; Advocacy, Marketing and Communications; and Private and Finance Partners, all working in close collaboration and coordination under the guidance of the Directorate and with the support of the Management Support Unit and Strategic Analysis and Engagement Team. BERA has a robust network of Representation Offices (Brussels, Copenhagen, [. .. ] of internal UNDP data and external donor data, for advocacy, briefing, and reporting purposes. Support analytical, advocacy, and coordination work underpinning UNDPs partnerships with Germany and Austria, including analytical and desk-based research on political developments and trends in development cooperation and donor funding, with focus on Germany and Austria Support the preparation of evidence-based advocacy materials, briefing notes, and presentations Support the preparation, coordination, and follow-up of official missions and senior-level engagements in Germany and Austria Provide [. .. ] support to the Office, as required The intern will report to the Partnership s Specialist on the data-related work and will be under the overall supervision of the Deputy Director. Competencies Strong skills in English and German; fluency in German is required. Strong technical skills in data collection, data analysis, data management, and basic data visualization. Strong analytical, reporting, and writing skills in both English and German. Ability to plan, organize, and prioritize tasks effectively. Strong interpersonal, communication, and diplomatic [. .. ]
Job am 11.10.2025 bei Jobleads gefunden
• Taucha, Sachsen
[. .. ] Wir freuen uns auf Ihre Bewerbung, gerne auch per E-Mail. Für Rückfragen steht Ihnen Herr von Meerheimb unter der Ruf-Nr. 0170-8500425 zur Verfügung. Seniority level Seniority level [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Director Employment type Employment type Full-time Job function Job function Purchasing Industries Wholesale Referrals increase your chances of interviewing at Gutshof Ei Gutshof Ei by 2x Sign in to set job alerts for Head of Operations roles. Vesta, Saxony-Anhalt, Germany 3 weeks ago Leitung Laborbetrieb (m/w/d) / Head of Laboratory Operations (m/w/d) Head of Service Desk (m/w/d) Shared Leadership in Leipzig Halle, Saxony-Anhalt, Germany 1 month ago Revenue Accounting Manager-Software Industry, IFRS 15, Net Suite Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr 65625101 [. .. ]
Neu Job vor 5 Std. bei Jobleads gefunden
Regional Service Delivery Manager (d/f/m)
• Stuttgart, Baden- Württemberg
Beratungs-/ Consultingtätigkeiten
Regional
Service Delivery Manager (d/f/m) Location: Stuttgart, Germany Work Model: Onsite Responsibilities Act as the central liaison for all transition and Field Services (FS) delivery activities for customers. Lead the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] transition of EUC and Field Services from external customers or incumbents into Cognizants FS delivery tower. Serve as subject matter [. .. ] customer needs. Create and review SLAs, KPIs, and service credit penalties; develop Statements of Work for EUC and FSO support. Present service capabilities and solutions to customer stakeholders up to Director level. Plan and manage knowledge transfer of EUC and FS processes from customer to Cognizant. Visit customer locations to collect existing process documentation for EUC and FS services. Create, document, and redesign service processes according to new delivery requirements. Manage risks, issues, action logs, and secure customer approvals during transition [. .. ] of management experience Strong knowledge of EUC, Field Services, IT infrastructure, contract management, and vendor management. Experience in transition and transformation projects within EUC and FS domains. Understanding of Service Desk operations, ticketing tools, categorization, priorities, workflows, and ITIL processes. Technical understanding of EUC devices (desktops, laptops, printers, handhelds, smartphones) and Windows/ Mac environments. Skilled in SLA/ KPI management, reporting, escalation handling, and process improvement. Strong communication, presentation, and stakeholder management skills. Experience managing geographically and culturally diverse teams. High level [. .. ]
Job am 16.01.2026 bei Jobleads gefunden
• Fully, Wallis
Führungs-/ Leitungspositionen
[. .. ] Exempt, Full-Time Description Bierman Autism Centers is looking for an experienced, strategic, and handson partner to design a formal, disciplined, and outcomesdriven Physician outreach function from the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] ground up Director, Physician Diagnostician Outreach will build and lead Bierman Autism Centers physician and diagnostician outreach function from the ground up. This role exists to establish Bierman as a trusted, default clinical partner for medical professionals by creating durable, ethical, and highimpact referral relationships grounded in education, outcomes, and service to the medical community. Historically, physician outreach has been episodic rather than a formal discipline. This role will design the strategy, operating model, and playbooks for outreach while personally executing inmarket during the initial launch phase. Over time, the Director will enable scalable, repeatable referral pipelines that reduce reliance on [. .. ] acuity to read and comprehend written communication through computer, electronic devices, and paper means. Must be able to maintain prolonged periods of working on a computer while sitting at a desk and attending virtual meetings Pay Benefits Pay is competitive and based on candidate qualifications and experience. Fulltime employees will be offered our comprehensive benefits including Paid Time Off, 401k, insurance (health, dental, and vision) , and the option of Short and Long Term disability insurance. EEO Statement Bierman Autism Centers [. .. ]
Job am 12.01.2026 bei Jobleads gefunden
Head of Building, Offices Services (m/w/d)
• München, Bayern
Führungs-/ Leitungspositionen
[. .. ] strategy, the Head of BOS is responsible for the management and coordination of all BOS topics across Germany, Austria and Czech Republic. The head reports hierarchically to [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] the local Managing Director/ CFO and functionally to the Regional BOS Team while working closely with the Group Real Estate team. Responsibilities Team Management (15) Structure and manage the BOS team with relevant expertise for effectiveness and efficiency. Plan capacity and set priorities in alignment with local and regional stakeholders. Guide, support and advise [. .. ] projects in coordination with Group Real Estate, Richemont Europe or local Management. Set up and enhance hospitality across Richemont sites to provide memorable experiences for employees, visitors and partners, following service excellence. Create standard operating procedures following Group guidelines. Coordinate and lead the implementation of new tools such as Service Now and Workin Sync. Sponsor the integration of boutique maintenance via an IFM solution. Digital Workplace (10) Support an agile and hybrid flexible workplace through desk and room booking tools. Manage ticketing and planned maintenance via Service Now, pursuing a digital communication and escalation pathway and automation of planned maintenance in offices and boutiques. Monitor spaces to ensure operations and Group service level. CSR Environment (10) Enforce Groups environmental policy. Oversee annual buildingrelated reporting. Implement environmental [. .. ]
Job am 25.12.2025 bei Jobleads gefunden
[. .. ] and equitable climate solutions. Guiding and supporting funders: Our Global Services provide funders with comprehensive resources to assess, build, evolve, and execute high-impact climate-giving strategies. Our Global [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Intelligence service equips funders and the climate community with climate insights to pinpoint opportunities for impact and philanthropic insights to help identify investment priorities. We facilitate Global Collaborations that enable funders to increase individual and collective impact. Our Global Grantmaking services enable funders to invest in climate solutions around the world. Fostering [. .. ] term roadmap for Climate Works broader systems architecture, including the ongoing development of system implementations, feature, and functionality enhancements. Other core responsibilities of the department include user support and help desk, risk management, cybersecurity, infrastructure management and network administration are core responsibilities of the IS T department. The Information Systems team within the IS T Department also collaborates closely with the Global Intelligence Department, specifically the Climate Philanthropy team, to curate and maintain the systems and processes that are used to collect, store, analyze and share climate and philanthropic insight related data with internal staff and partners. The Senior Project Manager, Information Systems will report to the Senior Associate Director, Information Systems. This role manages a portfolio of technical systems projects from intake through delivery and support, overseeing multiple initiatives of varying size and complexity. It requires leading cross-functional project teams, anticipating risks, aligning interdependent workstreams, and ensuring projects stay on track. The Senior Project Manager plays a critical [. .. ]
Job am 16.12.2025 bei Jobleads gefunden
OTC Trader, EMEA
[. .. ] class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto Proof of work The [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] team Krakens OTC desk is a market leader in one of the most innovative and fast-growing industries in the world. Renowned for our white-glove service, we provide market-making to clients globally, 24/ 7. Offering deep liquidity for tighter spreads, we deliver a private and personalized service for institutional clients and high-net-worth individuals executing large orders. Our OTC desk ensures discreet, secure, and ultra-competitive execution and settlement services. Weve built a dominant [. .. ] of growth. In this role, youll work with our OTC spot team to interface with clients, manage settlements, and gain exposure to our borrowing and lending operations. Reporting to a Director, this is a great opportunity for a motivated, curious trader to help shape the future of crypto with a leading global brand. The opportunity Manage the full lifecycle of cryptocurrency and FX trades. Handle OTC trading flow for both new and existing counterparties. Document OTC trades, execute orders, hedge risk, [. .. ]
Job am 07.12.2025 bei Jobleads gefunden
Führungs-/ Leitungspositionen
[. .. ] key projects that will continue to transform our region and improve the lives of our residents. We are looking for a talented and enthusiastic individual to fill [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] the position of Director Childcare Centre (Full Time) . The Director is responsible for delivering excellent customer service to both internal and external customers, mentoring and supervising the Child Care team, and ensuring compliance with the Education and Care Services National Law, ECE National Quality Standards and all relevant legislation. To be successful you will have: Degree in Early Childhood Education from a recognised university (as listed on [. .. ] apply For a copy of the Position Description and Employment Information Pack, visit: https:/ / Applications can be sent to emailprotected or submitted in hard form at the Councils reception desk. Please include your resume and covering letter which must also address the selection criteria. Only shortlisted applicants will be contacted. Applications close 5pm, 19 December 2025. For a confidential discussion about the role, please contact Executive Manager, Corporate Amanda Mc Call on 03 62618500. #J-18808-Ljbffr 71929875 [. .. ]
Job am 04.12.2025 bei Jobleads gefunden
Senior Administrator
We are currently seeking a Senior Office Administrator to join our well-established successful business based in Hemmant. Reporting to both the Managing
Director and General Manager, this role will [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] play an important part in providing administration, HR and financial support to the business. About the role This is a full-time or part-time (minimum 24 hours/ week) Senior Office Administrator role to provide support across the business with the key areas of [. .. ] Maintain and improve office systems, processes, and procedures Prepare reports, manage documentation, and maintain compliance records Maintain internal communications and scheduling for leadership teams Assist with phone calls and front desk support when needed Experience with accounting and stock systems Accounts experience including: Creating invoices and bills Managing cash flow Collaborating with external accountants Experience with managing payroll Monitoring office budgets and expenses HR Administration Assist with HR, including new hire documentation Oversight of weekly payroll Business Compliance Managing annual insurance [. .. ] Do you have experience in administration? Which of the following Microsoft Office products are you experienced with? How many years of payroll experience do you have? Do you have customer service experience? Which of the following accounting packages are you experienced with? How much notice are you required to give your current employer? Do you have any leave planned in the next 6 months? What can I earn as an Administration Officer #J-18808-Ljbffr 71597502 [. .. ]
Job am 21.10.2025 bei Jobleads gefunden
• Nürnberg, Bayern
Führungs-/ Leitungspositionen
Jobticket
[. .. ] to efficiently manage their complex environments. For over 25 years, we have been developing cuttingedge monitoring solutions, including our flagship PRTG products, used by over 500, 000 [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] users worldwide. The Director IT (all genders) is responsible for strategic and operational leadership of the IT department, providing the vision of the companys technology strategy, overseeing IT operations, and ensuring technology initiatives align with business objectives. This role emphasizes a servant leadership approach, fostering a supportive and empathetic work culture that empowers people [. .. ] and provide support to other functional areas of the business, including Go To Market, Product, Finance, Business Intelligence and Engineering teams by meeting SLAs, ranging from enduser hardware and software Service Delivery tasks to implementing complex architecture and infrastructure changes Manage a globally distributed team (Germany/ USA) using a followthesun model, including providing 24/ 7 coverage to support for IT and security operations Plan and manage a diverse IT budget to ensure efficient allocation of financial resources, including skills in cost [. .. ] and support to cybersecurity initiatives such as project implementation, incident response, business continuity/ disaster recovery, and security audits such as ISO27001 and SOC2 Type2 Drive operational efficiency across the Service Desk, while strategically positioning our internal IT infrastructure and processes to actively enable, consult, and support the success of our Presales initiatives YOUR PROFILE 15+ years of progressive global IT Leadership experience (10+ years managing a team of 15+ employees) in a software or Saa S company north of 100M+ revenue Comfortable [. .. ]
Job am 07.09.2025 bei Jobleads gefunden
IT Support Engineer (m/w/d)
• München, Bayern
Beratungs-/ Consultingtätigkeiten
Flexible Arbeitszeiten Jobticket 30+ Urlaubstage
[. .. ] dass die Technik im Büro läuft (TV, Lautsprecher, Verkabelung) immer im Einklang mit unseren internen Compliance-Vorgaben Einkauf und Verwaltung von Software, Hardware und Lizenzen in Abstimmung mit [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] dem Managing Director VIP-Support, wenn wir Kunden oder internationale Gäste zu Besuch haben und es irgendwo hakt Mitarbeit bei der Umsetzung von Projekten wie Software-Rollouts, Datenmigrationen, Büroumzügen, Prüfung der Elektrogeräte durch einen externen Dienstleister Wenn dir Dinge auffallen, die besser gelöst werden können: Pack es gerne an Teilnahme an regelmäßigen virtuellen [. .. ] Level IT-Support (w/m/d) / Mitarbeitender/ e 1st-Level IT-Support (w/m/d) / full remote IT-Support Specialist (all genders) im Bereich Cloud Services IT-Administrator Service Desk, 1st and 2nd Level Support (m/w/d) - mobiles Arbeiten Koordinator IT-Service und Support (m/w/D) IT-Administration (w/m/d) Ansprechpartner Support Infrastruktur Markt Schwaben, Bavaria, Germany 5 days ago IT-Administrator (w/m/d) - Ansprechpartner Support Infrastruktur Markt Schwaben, Bavaria, Germany 4 days ago [. .. ]
Job am 06.09.2025 bei Jobleads gefunden
• Heidelberg, Baden- Württemberg
Führungs-/ Leitungspositionen
Jobticket
[. .. ] and quality control systems, and ensuring compliance with industry regulations such as GMP. In this role you will be part of the Global IT Leadership Team reporting [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] to the Sr. Director, IT Manufacturing. Responsibilities Maintain close relationships with Heidelberg site leadership team and other business partners to understand site technology needs and support requirements across the site. Ensure site IT infrastructure lifecycle management and align to capacity growth proactively with accurate forecasts. Planning, implementation, and management of local IT projects, as [. .. ] qualification of IT systems in compliance with GMP requirements. Work closely with manufacturing, operations technology, and quality to maintain and manage a compliant Gx P environment. Review multiple team, group, or service deliverables to ensure quality (design walk-through, test results, etc. ) and adherence to processes, standards, and regulatory requirements. Participate in all internal and external audits and provide services in a timely manner. Participate on the global IT leadership team as a strategic partner in developing a world-class global [. .. ] experience. 8+ years of IT experience, preferably in the pharmaceutical manufacturing industry, at least a mid-size plant required. Broad understanding of systems operations, systems management, user support and help desk methodologies. Experience with laboratory, production, and utility systems (operational technology systems) . Very good knowledge of Microsoft ecosystem (O365, Hyper-V) . Experience in analysis, implementation and evaluation of IT systems and their specifications. Gx P experience is required. Sound administration and interpersonal skills. Must be able to interact in a [. .. ]
Job am 06.09.2025 bei Jobleads gefunden
IT Service Desk Specialist (Hamburg)
• Hamburg
Overview Associate
Director/ / The Tech Recruiting Matchmaker at Xcede Group Are you passionate about helping others solve problems with technology? Do you enjoy working in a dynamic, international [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] environment where your expertise truly makes a difference? Then come aboard. We are a leading shipping company combining modern digital services with decades of [. .. ] of our success are dedicated people who ensure everything runs smoothly for customers, partnersand each other. As we grow, were looking for an experienced IT Support Specialist to join our service desk team and keep our tech running reliably and our users supported. This is more than just a helpdesk roleyoull be a key player in maintaining and modernising the systems that keep our global operations moving. Responsibilities Provide hands-on support for desktop, mobile, email, and print services across the company [. .. ]
Job am 18.08.2025 bei Jobleads gefunden
• München, Bayern
[. .. ] about building relationships, guiding future students, and playing an active part in shaping their academic and professional futures. If youre confident, empathetic, and excited by the idea [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] of combining sales, service, and international communication all without needing to travel wed love to hear from you. What youll do Act as a trusted advisor to prospective students and their families via phone, email, video calls, and in-person meetings. Guide applicants from first contact all the way to their arrival on campus, [. .. ] Digital Humanities and Social Studies (m/w/d) Workplace Experience Specialist (Part-Time) (m/w/d) Executive Assistant Digital Health (all genders) Management Assistant (all genders) - BCG Platinion Front Desk Assistant (everyone is welcome) - Hallbergmoos-IN TEILZEIT Executive Assistant to VP Full/ Part-Time Options-(m/w/d) Greater Munich Metropolitan Area 3 weeks ago Executive Assistant to the IT Director (m/f/d) Full Time or Part Time Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr 58893721 [. .. ]
Job vor 3 Tagen bei Neuvoo gefunden
New York State
Environmental Educator 1 (Jones Beach Energy and Nature Center-Long Island)
• Nassau, Rhineland- Palatinate
Duties Description Under the direction and supervision of the
Director of the Jones Beach Energy and Nature Center the Environmental Educator 1 will manage and develop environmental programming public [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] events for school, scout, volunteer and camp groups as well as public audiences. In addition, they will provide impromptu pop-up programs at park facilities and supervise permanent and seasonal staff. [. .. ] staff. Other related duties as required. Minimum Qualifications Permanent Competitive Appointment: To be considered for permanent appointment, candidates must be eligible for reassignment, transfer or reinstatement in accordance with Civil Service Law. For Permanent Non-Competitive NY HELPS Appointment: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS) . To be considered for appointment through NY HELPS, or 55 b/ c, candidates must meet the minimum qualifications for this position. The qualifications are: [. .. ] If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. You can write to the Examination Information Desk of the NYS Department of Civil Service for a list of acceptable companies who provide this service. This information can also be found on the Internet at/ jobseeker/ . You must pay the required evaluation fee. 79376824 [. .. ]
Job vor 9 Tagen bei Neuvoo gefunden
Paessler AG
• Nuremberg, Bavaria
Führungs-/ Leitungspositionen
Director IT (all genders) Nuremberg Remote At Paessler, were passionate about simplifying IT and OT infrastructure monitoring. We believe that powerful monitoring tools should be accessible and easy to [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] use, empowering IT professionals to efficiently manage their complex environments. For over 25 years, we have been developing cutting-edge monitoring solutions, [. .. ] provide support to other functional areas of the business, including Go To Market, Product, Finance, Business Intelligence and Engineering teams by meeting SLAs, ranging from end-user hardware and software Service Delivery tasks to implementing complex architecture and infrastructure changes Manage a globally distributed team (Germany/ USA) using a follow-the-sun model, including providing 24/ 7 coverage to support for IT and security operations Plan and manage a diverse IT budget to ensure efficient allocation of financial resources, including skills [. .. ] cybersecurity initiatives such as project implementation, incident response, business continuity/ disaster recovery, and security audits such as ISO 27001 and SOC 2 Type 2 Drive operational efficiency across the Service Desk, while strategically positioning our internal IT infrastructure and processes to actively enable, consult, and support the success of our Presales initiatives YOUR PROFILE 15+ years of progressive global IT Leadership experience (10+ years managing a team of 15+ employees) in a software or Saa S company north of 100M+ revenue Comfortable [. .. ]
Job vor 9 Tagen bei Neuvoo gefunden
PNUD Argentina
Research and Data Analysis Intern
• Berlin
[. .. ] and sets corporate standards across the functions of partnerships, marketing and communications within UNDP and leads on internal communications. The Bureau of External Relations and Advocacy is [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] positioned around three service lines; Public Partnership; Advocacy, Marketing and Communications; and Private and Finance Partners, all working in close collaboration and coordination under the guidance of the Directorate and with the support of the Management Support Unit and Strategic Analysis and Engagement Team. BERA has a robust network of Representation Offices (Brussels, Copenhagen, [. .. ] of internal UNDP data and external donor data, for advocacy, briefing, and reporting purposes. Support analytical, advocacy, and coordination work underpinning UNDPs partnerships with Germany and Austria, including analytical and desk-based research on political developments and trends in development cooperation and donor funding, with focus on Germany and Austria Support the preparation of evidence-based advocacy materials, briefing notes, and presentations Support the preparation, coordination, and follow-up of official missions and senior-level engagements in Germany and Austria Provide [. .. ] organizational support to the Office, as required The intern will report to the Partnerships Specialist on the data-related work and will be under the overall supervision of the Deputy Director. Competencies Strong skills in English and German; fluency in German is required. Strong technical skills in data collection, data analysis, data management, and basic data visualization. Strong analytical, reporting, and writing skills in both English and German. Ability to plan, organize, and prioritize tasks effectively. Strong interpersonal, communication, and diplomatic [. .. ]
Job am 13.01.2026 bei Neuvoo gefunden
Conciliamus
Problem Manager 80 Remote
• Berlin
Betriebliche Altersvorsorge Jobticket 30+ Urlaubstage Work-Life-Balance
[. .. ] wie prozessuale Ursachen. Sie priorisieren klassifizieren Probleme, leiten geeignete Workarounds ein und initiieren Changes zur dauerhaften Behebung, in einem anspruchsvollen Umfeld mit Active Directory, ARM, Exchange Management [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Console und Citrix Director. Trends werden überwacht, Verbesserungen proaktiv angestoßen und transparent mit allen relevanten Stakeholdern abgestimmt. Ihr Profil Sie verfügen über fundierte Erfahrung im IT Problem Management, User Management und Berechtigungsverwaltung. Sie analysieren komplexe Störungen strukturiert mittels Root Cause Analysis nach ITIL Sie priorisieren Probleme sicher nach Impact, Risiko und Service-Relevanz. Sie kommunizieren Ursachen, Workarounds und Lösungen klar an Stakeholder. Sie arbeiten souverän mit ITSM-Tools, Monitoring und Knowledge Bases. Sie denken prozessual, erkennen Muster und treiben nachhaltige Verbesserungen voran. Ihr neues Team Sie werden Teil eines Teams von erfahrenen Mitarbeitenden und Werkstudierenden. Gemeinsam verantworten Sie das User Management, optimieren Regel- und Serviceprozesse und stellen die effiziente Verwaltung von Benutzerkonten, Rollen, Applikationszugriffen und Berechtigungen sicher. Dabei arbeiten Sie als Schnittstelle zwischen Service Desk, Incident Request Fulfillment, Change-, Asset-Configuration Management sowie Technical Security und gestalten ein komplexes IT-Umfeld. Für Fragen Leiter IT Service Desk Timo Sprotte Conciliamus 030 33609-905 Wir freuen uns über Ihre Bewerbung, wenn Sie sich mit den diakonischen Werten unseres Unternehmens identifizieren können unabhängig von Ihrer ethnischen [. .. ]
Job am 07.01.2026 bei Neuvoo gefunden
Rohde Schwarz
Director Embedded Software Cloud Infrastructure (m/f/d) for 5G/ 6G Mobile Radio Testing/ SDR
• Munich, Bavaria
Führungs-/ Leitungspositionen
[. .. ] Germany City/ region Multiple HR Business Partner-Research Development (m/w/d) Favorite Functional area Human Resources Entry level Professionals Location Germany City/ region Munich Werkstudent IT (m/w/d)
Service Desk-Onsite [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] IT Support Favorite Functional area Information Technology Entry level Working students Location Germany City/ region Leipzig Manufacturing Technician-PCBA Production Favorite Functional area Manufacturing Entry level Professionals Location Malaysia City/ region Johor Bahru Working Student Event Management (m/f/d) Favorite Functional area Marketing and Communication Entry level Working [. .. ]
Job am 06.12.2025 bei Neuvoo gefunden
NICE
Technical Support Specialist
• Düsseldorf, North Rhine- Westphalia
[. .. ] improvement. Collaborate with Developers Work closely with the engineering team to enhance product functionality and resolve recurring technical issues. Expand Product Process Knowledge Continuously learn and improve [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] expertise in help desk procedures, products, and services. Enhance Internal Tools Develop and maintain internal support tools to improve efficiency and customer experience. Have you got what it takes? Proven Product Support Experience 3+ years of experience as a Product Support Engineer or in a similar technical support role. Technical Expertise Hands-on experience [. .. ] with a solid understanding of computer systems, software, and technical products. Software Systems Knowledge Strong familiarity with software development concepts, databases, and system design. Customer-Centric Mindset Understanding of customer service best practices, with a proactive and solutions-driven approach to support. Excellent Communication Team Fit Outgoing and approachable personality, capable of thriving in a collaborative, social team environment. Can-Do Attitude A proactive problem-solver with a hands-on, solution-oriented mindset. Effective Technical Support Delivery Ability to provide clear, [. .. ] leader Ni CE, we empower brands with AI Agents that redefine customer experiences and achieve measurable RO Iinstantly, across every channel and in 100+ languages. Requisition ID: 9255 Reporting into: Senior Director, Customer Management Role Type: Individual Contributor #LI-Hybrid About Ni CE NICELtd. (NASDAQ: NICE) software products are used by 25, 000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crimeand ensure public safety. Every day, Ni CE software managesmore than120 million customer interactions [. .. ]
Job am 22.11.2025 bei Neuvoo gefunden
alexianer- daks- gmbh alexianer- daks- gmbh
Director Application Management und Service und Support
• Münster, North Rhine- Westphalia
Führungs-/ Leitungspositionen Homeoffice möglich
Flexible Arbeitszeiten
[. .. ] führst ITIL-basierte Serviceprozesse ein und weiter inklusive Incident-, Problem- und Change-Management und implementierst Predictive-Maintenance-Systeme, um Störungen frühzeitig zu erkennen und zu vermeiden. Gemeinsam mit dem
Director [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Technologie wirkst du aktiv an der Weiterentwicklung und Umsetzung der Alexianer-Cloud-Strategie mit. Du übernimmst die Verantwortung für den Service Desk sowie den technischen Kundensupport und sorgst für reibungslose Abläufe und eine hohe Servicequalität. Du steuerst das Schnittstellenmanagement zwischen unseren IT-Teams (z. B. Customer Success Management) , den Fachbereichen und externen Technologiepartnern, um Prozesse und Nutzererfahrungen nachhaltig zu optimieren. Mit datengetriebenen Analysen überwachst du unsere Service- und Supportqualität, verantwortest das [. .. ]
Häufig gestellte Fragen
Wieviel verdient man als Service Desk Director pro Jahr?
Als Service Desk Director verdient man zwischen EUR 70.000,- bis EUR 100.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Service Desk Director Jobs bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 22 offene Stellenanzeigen für Service Desk Director Jobs.
Wieviele Unternehmen suchen nach Bewerbern für Service Desk Director Jobs?
Aktuell suchen 10 Unternehmen nach Bewerbern für Service Desk Director Jobs.
Welche Unternehmen suchen nach Bewerbern für Service Desk Director Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Service Desk Director Stellenangebote:
- Conciliamus GmbH (1 Job)
- United Nations Development Programme (1 Job)
- New York State (1 Job)
- Paessler AG (1 Job)
- PNUD Argentina (1 Job)
- Conciliamus (1 Job)
In welchen Bundesländern werden die meisten Service Desk Director Jobs angeboten?
Die meisten Stellenanzeigen für Service Desk Director Jobs werden derzeit in Bayern (4 Jobs), Berlin (3 Jobs) und Nordrhein-Westfalen (2 Jobs) angeboten.
Zu welchem Berufsfeld gehören Service Desk Director Jobs?
Service Desk Director Jobs gehören zum Berufsfeld Telefon & Call-Center.
