43 Jobs für Service Desk Team Leader
Stellenangebote Service Desk Team Leader Jobs
Job gestern bei Mindmatch.ai gefunden
Service Now
• AT- 9 Wien
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today
Service Now [...]
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[...] stands as a global market leader, bringing innovative AI-enhanced technology to over 8, 100 customers, including 85 of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us [. .. ] provide both sales and customers assistance in licensing discussions. Monitor customer health metrics to identify risks. Develop risk mitigation strategies and guide appropriate actions with partner teams. Work with wider team to provide regular and accurate updates on renewal status to management and upscale when needed. Engage customer in conversations around renewal readiness, timing and general customer needs. Connect with customers on multi-year contracts to ensure continued engagement and customer value realization. Present renewal proposal (s) and options to customer and notify customer of upcoming contract expiration. Work with Legal, Deals Desk and Sales Operations to resolve complex issues regarding approval and finalization of executable OF. Partner with our Customer Success organization to review customer value achievement to achieve customer product adoption and high use. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how [. .. ]
Job am 02.11.2025 bei Mindmatch.ai gefunden
CONTAINEX
Sales Manager (m/f/d) Italy
• AT- 7 Kufstein
CONTAINEX is a company of the WALTER GROUP and market
leader in Europe in the trade with containers and mobile space solutions. Customers from industry, trade, commerce and local authorities [...]
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[...] are offered space at once-mobile space solutions with containers. The production takes place in several European factories. This Austrian family company was established in 1981 and unites traditional values with [. .. ] to our customers and develop mobile space solutions You will observe the market and take advantages of opportunties and market potential You will work and communicate with internal departments (customer service management, technology, finance) You will acquire current product knowledge through internal training courses Your profile: Completed technical or economic education and a basic technical understanding Extensive professional experience in the field of sales/ distribution Fluent Italian (min. C1) and good German skills (min. B1) Willingness to travel (approx. 35) and class B driving licence Independent way of working Ability to work in a team and relational capability Your perspectives Exciting and varied area of responsibility with a high degree of personal responsibility that extends far beyond the confines of your desk A training programme tailored to you and many opportunities for professional and personal development also within our WALTER ACADEMY We fill leadership positions from our own ranks Secure and crisis-proof job thanks to the financial strength and stability of a private company A modern and appreciative working environment-with [. .. ]
Job vor 14 Tagen bei Jobleads gefunden
• München, Bayern
Führungs-/ Leitungspositionen
[. .. ] We empower partners such as Ant Group, Pay Pal and Stripe to access new markets, connect with more customers, and accelerate their growth. Our strength lies in [...]
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[...] our diverse global team with 50+ nationalities and 10+ international locations-all united around one goal to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether The Purpose Digital Workplaces mission is to enable PPRO colleagues to do their best work by providing a delightful, frictionless, innovative and secure experience. As the leader, you will be responsible for delivering this mission, setting the strategy and bringing people together to deliver it. Your impact in this role We put the customer first: Work with stakeholders and the team to design the target digital workplace experience to maximise colleague productivity. Define the strategy to achieve [. .. ] enabling colleagues to do their jobs efficiently and safely. Some of the technologies youll get to work with Collaboration tools: Google Workspace, Slack, Miro VMware Workspace ONE Okta Atlassian (Jira, Service Desk, Confluence) Gemini, Open AI AWS What would make you a great fit Track record of designing and implementing an integrated digital workplace experience in a technology leadership role with both project and operational responsibilities. Experience in bringing product and software engineering best practices to the digital workplace (problem understanding, solution and [. .. ]
Job am 19.11.2025 bei Jobleads gefunden
Director of Sales (m/f/d)
• Stuttgart, Baden- Württemberg
Führungs-/ Leitungspositionen
About Us Any
Desk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, Any Desk builds a [...]
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[...] platform technology to reinvent the internet. Join us in shaping the future of software technology What we are looking for: To help us on our mission, we are looking for a talented and highly ambitious Director of Sales to join our team. This pivotal role will focus on spearheading our commercial strategy, driving growth, and overseeing the daily operations of our customerfacing teams. The successful candidate will collaborate extensively with multiple departments including Finance, Product, Research and Development, Strategy, Operations, and Executive staff. Responsibilities include designing and creating sales activities, as well [. .. ] priorities Ability to quickly navigate and make decisions in situations with limited information Excellent knowledge of different models such as business to business and business to customer, software as a service and freemium Proven track record in implementing and continuously improving pricing and packaging of software products Advanced knowledge in all aspects of recurring business models Ownership of all aspects related to the sales strategy High attention to detail, fast learner with the ability to generalise assumptions based on experience Ability [. .. ] psychology, with the ability to anticipate and respond to typical customer behaviours and buying patterns. Ability to collaborate effectively with product development teams to craft compelling product narratives. An approachable leader, excelling in mentorship and trusted by colleagues at all level of the team. Must maintain a supportive and polite demeanor, balancing confidence with respect in all business interactions What we offer Centrally located office in Stuttgart Flexible working hours with the option of remote work 30 vacation days/ year in [. .. ]
Job am 18.11.2025 bei Jobleads gefunden
• München, Bayern
Homeoffice möglich
Senior Product Manager-
Team Viewer One (all genders) Join Team Viewer, the
leader in remote connectivity software. We harness the potential of cuttingedge technologies such as Augmented Reality and Artificial Intelligence [...]
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[...] to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1, 500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate [. .. ] foster a dynamic work environment where new ideas thrive. Referrals increase your chances of interviewing at Team Viewer by 2x. Responsibilities Deep understanding of our users IT managers, IT admins, Service desk agents, and MSPs. Drive discovery Validate ideas via user interviews, prototypes, telemetry data analysis. Define and evolve the vision, strategy, and product narrative for Team Viewer One. Own the endtoend roadmap from early ideation to delivery and continuous iteration. Collaborate with engineering, design/ UX, data/ AI, security, operations, marketing, sales, [. .. ]
Job am 18.11.2025 bei Jobleads gefunden
Senior Product Manager-Team Viewer One (all genders)
• Stuttgart, Baden- Württemberg
Homeoffice möglich
Senior Product Manager-
Team Viewer One (all genders) Join to apply for the Senior Product Manager-Team Viewer One (all genders) role at Team Viewer Join Team Viewer, the
leader [...]
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[...] in remote connectivity software. We harness the potential of cuttingedge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1, 500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate [. .. ] where new ideas thrive. Become part of our winning team and help us create a world that works better. Responsibilities Develop deep understanding of our users: IT managers, IT admins, Service desk agents, and MSPs. Drive discovery: validate ideas via user interviews, prototypes, telemetry data analysis. Continuously define and evolve the vision, strategy, and compelling product narrative for Team Viewer One. Own the end-to-end roadmap, from early ideation to delivery and continuous iteration. Collaborate with engineering, design/ UX, data/ AI, [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
• Genf
Führungs-/ Leitungspositionen
# # Main Purpose:We are looking for a senior performance management
leader to build, coordinate, and lead the full performance reporting cadence for the Operating Asset Division (OAD) , [...]
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[...] including the development of advanced analytics, integrated reporting frameworks, and financial metrics that reflect both asset performance and strategic potential. The role will work closely with asset teams, Group Finance, Executive Reporting, and [. .. ] consolidated and forward-looking view of asset value, capital allocation efficiency, and portfolio resilience. The Operating Asset Division is responsible for creating value from both existing and new assets in service of the Trading Divisions. The Division aims to optimise the use of capital, generate sustainable growth and cash returns, and build a structurally resilient portfolio. In this context, the Head of Performance Management Reporting will play a pivotal role in integrating financial, trading, risk, and operational data into a single [. .. ] Divisional Heads, or Ex Com. Integrated Reporting Analytics Consolidate financial, trading, treasury, CHESS, and risk data into a unified view of asset performance and exposure Partner with Group Accounting, Deal Desk, Risk, and Treasury to define and align reporting definitions and framework Collaborate with Strategy Planning to develop forward-looking capital forecasts, portfolio overlays, and scenarios Lead analyst and business intelligence teams to evolve reporting and analytics tools that enable performance insight and strategic action Drive Digitalisation Reporting Automation Act as [. .. ] for digital reporting transformation across OAD and affiliated assets Translate business and functional requirements into scalable, standardized, and automated reporting tools Serve as intermediary between business leads and the digital team to ensure delivery of integrated, user-friendly reporting solutions Functional Efficiency Benchmarking Co-lead OADs Functional Excellence Program Identify cross-asset synergies and benchmark functional cost efficiency Drive closure of cost and performance gaps relative to best-in-class standards. Competencies Technical Analytical Proficiency Strong command of performance management frameworks, [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
Motion global IS Service Manager for R D, engineering and product management
• Mannheim, Baden- Württemberg
Bei ABB unterstützen wir Industrien dabei, effizienter und nachhaltiger zu werden. Fortschritt ist bei uns keine Option, sondern selbstverständlich für Sie, Ihr
Team und die Welt. Als globaler Marktführer [...]
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[...] bieten wir Ihnen alles, was Sie brauchen, um diesen Wandel voranzutreiben. Der Weg dorthin ist nicht immer einfach denn echtes Wachstum erfordert Mut. Aber bei ABB gehen Sie ihn nicht allein. Run what runs the world. Diese Position Berichtet An IS Domain Lead-R D, Engineering Pro Mgmt. ABB Motion, a global leader in motors and drives, is at the core of accelerating a more productive and sustainable future. We innovate and push the boundaries of technology to contribute to energy efficient, decarbonizing and circular solutions for customers, industries, and societies. With our digitally enabled drives, motors and services we support our customers [. .. ] einem unserer Hauptstandorte für ABB Motion, z. B. in Finnland, Polen, Indien, Italien, Deutschland oder Spanien. Das Arbeitsmodell ist hybride und die Arbeit unter europäischer Zeitzone wird erwartet. Als IS Service Manager für R D, Engineering und Produktmanagement sind Sie verantwortlich für alle Maßnahmen, die die Anwendungen im Scope von Motion IS PLM Domain unterstützen. Der Schwerpunkt liegt auf Application Management von PLM, CAD und integrierten Plattformen sowie auf der funktionellen Leitung von Supportteams zur Bereitstellung von IS-Anwendungsservices, die die [. .. ] support, and quality assurance. Ensure compliance and security through regular audits, adherence to ABB policies, and proactive risk management. Lead application lifecycle management, including deployments, hosting, incident handling, and service desk coordination. Drive continuous improvement in service delivery processes, asset management, and license/ infrastructure cost efficiency. Support strategic planning and budgeting, collaborating with stakeholders on roadmaps, RFPs, and cost forecasting. Build and lead high-performing teams, ensuring skills development, resource planning, and alignment with service levels. Ensure alignment of application with [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
• Krakau, Sachsen- Anhalt
Motion global IS
Service Manager for R D, engineering and product management 3 days ago Be among the first 25 applicants Diese Position Berichtet An: IS Domain Lead-R D, [...]
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[...] Engineering Pro Mgmt Bei ABB unterstützen wir Industrien dabei, effizienter und nachhaltiger zu werden. Fortschritt ist bei uns keine Option, sondern selbstverständlich für Sie, Ihr Team und die Welt. Als globaler Marktführer bieten wir Ihnen alles, was Sie brauchen, um diesen Wandel voranzutreiben. Der Weg dorthin ist nicht immer einfach denn echtes Wachstum erfordert Mut. Aber bei ABB gehen Sie ihn nicht allein. Run what runs the world. ABB Motion, a global leader in motors and drives, is at the core of accelerating a more productive and sustainable future. We innovate and push the boundaries of technology to contribute to energy efficient, decarbonizing and circular solutions for customers, industries, and societies. With our digitally enabled drives, motors and services we support our customers [. .. ] support, and quality assurance. Ensure compliance and security through regular audits, adherence to ABB policies, and proactive risk management. Lead application lifecycle management, including deployments, hosting, incident handling, and service desk coordination. Drive continuous improvement in service delivery processes, asset management, and license/ infrastructure cost efficiency. Support strategic planning and budgeting, collaborating with stakeholders on roadmaps, RFPs, and cost forecasting. Build and lead highperforming teams, ensuring skills development, resource planning, and alignment with service levels. Ensure alignment of application with business [. .. ]
Job vor 5 Tagen bei Jobleads gefunden
Software Support Engineer Manager
[. .. ] financial institutions build smarter, move faster, and serve customers better wherever they are. The Software Support Engineer Manager is accountable for delivering worldclass technical support outcomes by [...]
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[...] leading a highperforming team of Software Support Engineers. Success in this role will be measured by the ability to resolve 95 of client technical issues within agreed SLA timeframes, maintain team CSAT scores above 90, and reduce repeat incident rates by at least 15 annually through root cause elimination. This leader will ensure ontime and quality completion of 100 of critical technical tasks, actively monitoring performance metrics at the team and individual levels and implementing targeted coaching and development plans to achieve continuous improvement. The role requires identifying and executing process and procedural enhancements that result in measurable gains in resolution [. .. ] a team culture of accountability, innovation, and constructive feedback that results in measurable gains in performance and client satisfaction. Proven Experience 23 years of direct people management experience; experience in service operations and help desk environments preferred supporting applications. Lead and manage a team of software support specialists to ensure efficient issue resolution and excellent customer service. Develop and implement support strategies, policies, and procedures to optimize efficiency and effectiveness. Monitor and analyze support metrics, customer feedback, and system performance to drive continuous improvement. Collaborate [. .. ]
Job vor 7 Tagen bei Jobleads gefunden
• Hegnau, Zürich Zuerich
Führungs-/ Leitungspositionen Homeoffice möglich
Ein IT-
Service-Provider in Zürich sucht einen Leiter Service
Desk, der für die Optimierung der Serviceprozesse verantwortlich ist. Die Rolle umfasst das Führen eines dynamischen Teams, Sicherstellung einer hohen [...]
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[...] Erstlösungsrate und die Leitung des Major Incident Prozesses. Der ideale Kandidat hat einen Abschluss in Informatik, mehrjährige Erfahrung im IT-Service-Management und starke Kommunikationsfähigkeiten. Homeoffice und bis zu 9 Wochen [. .. ]
Job vor 7 Tagen bei Jobleads gefunden
Solution Deployment Manager
• München, Bayern
[. .. ] cut the busywork, and make learning feel like less of a chore (and more of a superpower) . Were building the future of learning, and were doing [...]
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[...] it with a team that loves to challenge the status quo. If youre excited by the idea of using AI to make worklife better for real people not just in theory youre in the right place. Still thinking it over? At Docebo, values arent just posters on the wall they show up in how [. .. ] onboarded to the Docebo platform. This role sits on the Professional Services team and is responsible for managing the Onboarding Phase for multiple customers. You will work closely with Help Desk Specialists and Customer Account Managers to ensure Docebo customers receive amazing support in every phase of their journey with Docebo. Docebo is a highenergy work environment, so you need to be able to keep up with the fast pace and the demanding work, and have no problem with multitasking. Responsibilities [. .. ] German both written and spoken Fluency in English both written and spoken Great understanding of consulting processes and software implementation Experience in an IT Project Manager role or in IT service implementation and delivery Experience working with clients in the Large Accounts/ Enterprise space A natural inclination to resolve customer problems and help them be highly successful. Ability to travel as required Experience in HR/ ELearning/ Learning Management industry is preferred Benefits Perks Generous Vacation Policy, plus extra floating holidays to [. .. ] this, all Docebo employees worldwide are hybrid. We encourage inperson collaboration while supporting workfromhome when employees need dedicated focus time, allowing Docebians to do their best every day. Each team leader is able to decide how often their teams come into the office, considering the needs of the team and the employees needs. Our Talent Acquisition team will let you know about the role you are applying for and the hybrid details during the first interview. About Docebo Here at Docebo, [. .. ]
Job vor 8 Tagen bei Jobleads gefunden
• Berlin
Führungs-/ Leitungspositionen
Betriebliche Altersvorsorge Tarifvertrag
[. .. ] Deine Pluxee Benefits Card Mobil bleiben: Dienstradleasing für eine umweltfreundliche und sportliche Fortbewegung Gemeinsam wachsen internationale Karrieremöglichkeiten: Umfangreiche Weiterbildungsprogramme über interne und externe Anbieter sowie Entwicklungs- und [...]
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[...] Austauschprogramme innerhalb Europas Team-Feeling: Teamevents wie Sommerfeste, Weihnachtsfeiern und Sportveranstaltungen Wir investieren in Dich: Individuelle Einarbeitung durch unser Best Buddy-, Trainings-Programm Dein Outfit unser Service: Kostenfreie Uniformen inklusive Reinigung Deine Aufgaben im Überblick: Check-in und Check-out sowie die persönliche und telefonische Betreuung unserer Gäste Umsetzung der Service- und Qualitätsstandards am Front Office Annahme und Bearbeitung von Reservierungen Erstellung von Statistiken, Reports und täglichen Kassenabschlüssen Einarbeitung und Betreuung deiner Teammitglieder Warum Du gut zu [. .. ] selbständiger Arbeitsweise in deiner Schicht Du sprichst gut Deutsch und Englisch Teamwork und gegenseitige Unterstützung sind Dir wichtig Relevante Berufserfahrung oder verwandte Bereiche: Schichtleiter/in Rezeption/ Teamleiter/in Empfang/ Front Desk Supervisor/ Shift Leader Front Office/ Reception Shift Supervisor (w/m/d) Wechsel jetzt ins Team der Minor Hotels Europe Americas Wir freuen uns darauf Dich kennenzulernen Minor Hotels Europe Americas setzt sich für die Förderung eines integrativen Arbeitsumfelds ein, in dem alle geschätzt und gleichermaßen gefördert werden. Wir heißen Menschen mit unterschiedlichem Hintergrund [. .. ]
Job vor 9 Tagen bei Jobleads gefunden
Director, Product Operations
• Berlin
Führungs-/ Leitungspositionen
[. .. ] phase of evolution, Product Ops 2.0. In this role, you will elevate the effectiveness of our Product Technology organisation and drive operational excellence at scale. You will [...]
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[...] oversee a team of 17 within a 500-FTE Product Technology organisation, with a strong focus on transforming Product Support into a strategic operations engine that enables efficiency, accelerates execution. This role combines strategic leadership with handson execution and requires a peoplefocused leader passionate about developing talent and scaling highperforming teams. Responsibilities Leadership Strategy Lead and develop a 17-person Product Ops team across PMO and Product Support functions. Define and lead the Product Ops strategy aligned with Product Tech leadership. Partner with senior leaders on planning, prioritisation, organisational health, and delivery performance. [. .. ] Team Development Coach and develop team members and build future leaders. Foster a culture of ownership, transparency, and continuous improvement. Drive engagement, accountability, and psychological safety. Systems Tooling Oversee Jira, Service Desk, tooling, and knowledge management frameworks. Drive workflow improvements, automation, and consistency across teams. Qualifications Around 8+ years of experience in Product Operations, PMO, Program Management, or related fields. At least 4+ years of experience managing or leading teams with 10+ FTE in a fastpaced environment. Ability to bring structure to [. .. ]
Job vor 13 Tagen bei Jobleads gefunden
Führungs-/ Leitungspositionen
Better and fairer care. Always. St Vincents has been a
leader in Australias health and aged care landscape for more than 165 years. Since our founders, the Sisters of [...]
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[...] Charity, opened our first hospital in 1857, our services and nearly 30, 000 people have been behind some of Australias most important medical breakthroughs. We are a microcosm of Australias health and [. .. ] a St Vincents kind of person. Someone who puts excellence, compassion, connection and caring for other people at the heart of everything they do. We are seeking a Head of Service Management to lead the endtoend delivery of all IT services and champion a usercentric culture across St Vincents. In this critical leadership role, you will report directly to the Chief Technology Officer and be responsible for shaping the strategic direction and governance of our enterprisewide IT service management functions. You will oversee the National IT Service Desk, National Tech Field Engineers, Incident Problem Management, Change Release, and our ITSM platform, ensuring stable, reliable and scalable technology services across a 24/ 7 hospital, aged care and clinical research environment for our nearly 30, 000 staff. This is a unique opportunity to lead a large, geographically dispersed team and drive transformation through automation, selfservice and proactive problem management. As the functional lead for ITIL and service excellence, you will have a direct impact on employee productivity and satisfaction while delivering bestinclass service outcomes that support St Vincents enterprise goals. This role will have a voice and real impact [. .. ]
Job am 20.11.2025 bei Jobleads gefunden
Director-Community Operations
• Berlin
Führungs-/ Leitungspositionen
[. .. ] for a Director of Community Operations to lead Sound Clouds Community Operations. You will be responsible for the strategy and execution for our Community Operations, as well [...]
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[...] as guiding your team of Support Advocates as they expertly handle high-volume Creator inquiries for Sound Cloud. Key Responsibilities Define and execute Sound Clouds global customer experience vision, building a unified, scalable ecosystem that empowers users and deepens connection with our creator and listener communities. Champion the voice of the customer across Sound [. .. ] innovation in customer experience, identifying new tools, technologies, and creative approaches that elevate engagement and reinforce Sound Clouds position as the worlds leading artist-first platform. Design and optimize self-service and support strategies across web, mobile, chat, and AI-driven platformsreducing friction and improving satisfaction through intuitive, data-informed design. Drive performance and operational efficiency through automation, process optimization, and AI-powered solutions that scale service without compromising quality. Establish and track CX KPIs, dashboards, and reporting frameworks to inform [. .. ] strategy that drives satisfaction, loyalty, and long-term growth. Strong record of operational excellence, building and scaling global support functions that balance efficiency, empathy, and brand integrity. Expertise in Help Desk and CRM ecosystems (e. g. , Zendesk, Freshdesk, Salesforce) , with a focus on workflow optimization, automation, and service innovation. Data-driven leader skilled in setting KPIs, leading business reviews, and translating analytics into actionable insights that inform product, marketing, and operational decisions. Exceptional strategic problem-solving and decision-making abilities, with the capacity to navigate ambiguity and lead through change. Inspirational and inclusive people leader with experience managing diverse, global teamsfostering collaboration, [. .. ]
Job am 20.11.2025 bei Jobleads gefunden
• Lausanne, Waadt
Führungs-/ Leitungspositionen
Types de mtiers Crdit Agricole S. A. -Gestion des oprations Notre dpartement Oprations Bancaires se distingue par lexcellence dun
service sur-mesure unique au monde, reconnu par ses clients et [...]
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[...] le march. Prs de 200 collaborateurs travaillent en troite collaboration en Suisse et Singapour pour traiter les oprations bancaires de clients exigeants. Au cur de notre stratgie, nous recherchons un (e) Responsable pour notre desk Fund Dealing. Lquipe Le poste est pourvoir dans nos locaux de Lausanne. Le Desk Fonds de Placement assure la transmission et la bonne excution des ordres sur fonds de placement auprs des registres pour les banques clientes qui ont sous-trait cette partie de leur activit Azqore. Lquipe est compose [. .. ] avec les services juridiques des banques clientes ainsi que les Middle Office Support clientle et support la cellule Funds Dealing Desk Mise jour des traitements et processus En tant que Team Leader, vous serez tenu : dassurer le bon fonctionnement du service, le droulement correct des oprations, le respect et la juste application des procdures et directives, la distribution et la rpartition du travail ainsi que la gestion du personnel. de la bonne application des rgles de dontologie. danalyser les incidents oprationnels [. .. ]
Job am 19.11.2025 bei Jobleads gefunden
Senior Product Manager-Team Viewer One (all genders)
• Karlsruhe, Baden- Württemberg
Homeoffice möglich
Senior Product Manager
Team Viewer One (all genders) Join Team Viewer, the
leader in remote connectivity software. We harness the potential of cuttingedge technologies such as Augmented Reality [...]
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[...] and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalisation. Our team of more than 1, 500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate [. .. ] where new ideas thrive. Become part of our winning team and help us create a world that works better. Responsibilities Develop deep understanding of our users: IT managers, IT admins, Service desk agents, and MSPs. Drive discovery: validate ideas via user interviews, prototypes, telemetry data analysis. Continuously define and evolve the vision, strategy, and compelling product narrative for Team Viewer One. Own the endtoend roadmap, from early ideation to delivery and continuous iteration. Collaborate with engineering, design/ UX, data/ AI, security, operations, [. .. ]
Job am 17.11.2025 bei Jobleads gefunden
Head of Fund Dealing desk H/ F
• Lausanne, Waadt
Führungs-/ Leitungspositionen
Notre dpartement Oprations Bancaires se distingue par lexcellence dun
service sur-mesure unique au monde, reconnu par ses clients et le march. Prs de 200 collaborateurs travaillent en troite collaboration [...]
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[...] en Suisse et Singapour pour traiter les oprations bancaires de clients exigeants. Au cur de notre stratgie, nous recherchons un (e) Responsable pour notre desk Fund Dealing. Lquipe Le poste est pourvoir dans nos locaux de Lausanne. Le Desk Fonds de Placement assure la transmission et la bonne excution des ordres sur fonds de placement auprs des registres pour les banques clientes qui ont sous-trait cette partie de leur activit Azqore. Lquipe est compose [. .. ] avec les services juridiques des banques clientes ainsi que les Middle Office Support clientle et support la cellule Funds Dealing Desk Mise jour des traitements et processus En tant que Team Leader, vous serez tenu : dassurer le bon fonctionnement du service, le droulement correct des oprations, le respect et la juste application des procdures et directives, la distribution et la rpartition du travail ainsi que la gestion du personnel. de la bonne application des rgles de dontologie. danalyser les incidents oprationnels [. .. ]
Job am 17.11.2025 bei Jobleads gefunden
Lead Coupa AP Analyst
• München, Bayern
Führungs-/ Leitungspositionen
[. .. ] the skills necessary to drive process improvements, cross-functional collaboration, and system enhancements that support financial operations. Job Description MAJOR RESPONSIBILITIES Business System Analysis and Administration Act as [...]
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[...] the IT Leader for Coupa Accounts Payables (AP) space and other AP modules and systems outside of Coupa, and other integrated tools (e. g. , Zendesk, Agentic AI, SAP, etc. ) while working collaboratively with the Medline Finance and AP team. Troubleshoot and resolve system issues by collaborating with internal IT, Parent Company, finance teams, and third-party vendors. Act in the capacity of a technical product manager with expertise in the AP process domain to enable successful discovery to deploy AP related initiatives and become the IT AP. Conduct requirements [. .. ] system anomalies like performance or vulnerability alerts and partner with respective teams to remediate them. Respond to inquiries from business partners, requests from users, support calls/ tickets escalated by help desk. Author and maintain knowledgebase for the effective resolution of repetitive requests, inquiries, and requests. Conduct root-cause analysis for system related incidents. Facilitate root-cause analysis for incidents related to infrastructure or other externally managed dependencies. People Management While not having direct reports, this position will partner with the team [. .. ] roles where employees work less than 30 hours per week, benefits include 401 (k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. Were dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here. Medline Industries, [. .. ]
Job am 07.11.2025 bei Jobleads gefunden
Senior Named Account Executive, CIS Region
• München, Bayern
[. .. ] who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us Available Location: Munich, London or Amsterdam About The Role We are seeking a highly accomplished and strategic Account Executive to join our Enterprise/ Field Sales team. In [. .. ] strengthen Cloudflares platform sale, actively involving and influencing technical Clevel minus one executives. Virtual Team Leadership: Set clear direction and lead a virtual team of in GEO specialists, Product Managers, Deal Desk, and Legal to collaboratively manage and close complex customer opportunities. Proactively identify and navigate through situations to address colleague and customer needs, escalating as appropriate to drive urgency and efficient delivery. Digital Transformation Authority: Act as an authority on digital transformation, understanding key drivers (e. g. , new offering development, [. .. ] needs of the team and the business, understanding how decisions impact other teams and openly sharing these insights. Leverage companywide learnings to improve departmental and team execution. Serve as a leader within Cloudflare, making significant contributions while elevating the work of others by bringing diverse perspectives and strategic longterm thinking. Examples Of Desirable Skills, Knowledge, And Experience Fluency in Russian and English 8+ years of advanced experience selling complex technology solutions in the CIS region (particularly Uzbekistan, Kazakhstan and Azerbaijan) , [. .. ] help fix the foundation of the Internet by building a faster, more secure and privacycentric public DNS resolver. This is available publicly for everyone to use its the first consumerfocused service Cloudflare has ever released. Heres the deal we dont store client IP addresses ever, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something youd like to be a part of? Wed [. .. ]
Job am 05.11.2025 bei Jobleads gefunden
Support to Kosovo authorities in assessing and drafting legal acts. Support the drafting of the. . .
Beratungs-/ Consultingtätigkeiten
[. .. ] in close cooperation and consultation with MIA representative/ working group and HAPE project. In performing the above-mentioned services, the expert may employ some or all of the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] methods below: Desk collection, review and analysis of relevant EU legislation, EU best practices and necessary literature, etc. Desk collection, review of Kosovo laws and sub legal acts. Meetings, discussions and consultation with the working group and relevant MIA personnel Interviews, questions and on-site visits EXPERTS PROFILE (to be used for publication [. .. ] results of its work and participate inside workshops. Provide beneficiaries with the results of its work and participate inside workshops. KS 03.11.24 to 09.11.24 Any other service necessary for the completion of the tasks above Final Mission Report Home Base 11 and 12.11.2024 Due to the needs of HAPE Project and beneficiaries, the above listed days may be modified or redistributed internally upon approval of the HAPE Team Leader, although the total number of days for the assignment will not be reduced. Location (s) of assignment Republic of Kosovo and Home based REPORTING A detailed work-plan of the inputs, outputs, activities and reports shall be submitted for approval to the HAPE Team Leader within the 1 st day [. .. ]
Job am 05.11.2025 bei Jobleads gefunden
Expert court terme : scurit publique police de proximit (Anglais C1)
Beratungs-/ Consultingtätigkeiten
[. .. ] drafts of the strategy all along the process of drafting the Community Safety strategy; Provide relevant contributions and feedback to the working group for completion of the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] strategy; Any other service necessary for the completion of the tasks above. REQUIRED OUTPUTS AND DELIVERABLES Assessment report on the previous Community Safety Strategy and its analytical report, including relevant recommendations, conclusions and findings drafted and submitted; Final Draft Strategy on Community Safety and its Action Plan drafted and submitted; METHODOLOGY The expert is [. .. ] close cooperation and consultation with MIA secretariat of Strategies and other relevant stakeholders involved. In performing the abovementioned services, the expert may employ some or all of the methods below: Desk collection, review and analysis of the old strategy, work plan, best practices and necessary literature, etc. ; Meetings, discussions and consultation, including online ones, with the relevant actors in charge of drafting the Strategy in MIA or other stakeholders; Interviews, questions and onsite visits; EXPERTS PROFILE (to be used for [. .. ] of implementation of the overall mission. Due to the needs of HAPE Project and beneficiaries, the above listed days may be modified or redistributed internally upon approval of the HAPE Team Leader, although the total number of days for the assignment will not be reduced. Location (s) of assignment Republic of Kosovo and homebased REPORTING A detailed workplan of the inputs, outputs, activities and reports shall be submitted for approval to the HAPE Team Leader within the 1st day of commencement of [. .. ]
Job am 30.10.2025 bei Jobleads gefunden
German-Speaking Service Desk Associate-Relocation to the Mediterranean
• Herne, Nordrhein- Westfalen
Work-Life-Balance
About the Role German Speakers Wanted Join our support centers in Lisbon, Athens, or Barcelona. Provide excellent
service to international customers and enjoy relocation benefits, paid training, and opportunities [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] for promotion in a global company. In this role, you will be the first point of contact for customers, helping them with questions, technical issues, and product information. Youll be trained to deliver excellent service and become part of a friendly, multicultural team. Responsibilities Handle customer inquiries via phone, email, and live chat in a professional and timely manner Provide clear and effective solutions to technical or service-related issues Support customers with account setup, billing, orders, or product use Document and update customer records in the system Collaborate with colleagues and supervisors [. .. ] insurance (in some locations) Work-Life Balance : Full-time, 40 hours per week, with rotating shifts Paid vacation days + public holidays Growth Opportunities : Internal promotions to Team Leader, Quality Analyst, Trainer, or other departments Experience in an international corporate environment Lifestyle Perks : Work in vibrant cities like Lisbon, Athens, Barcelona, or Thessaloniki Enjoy a sunny climate, cultural diversity, and affordable lifestyle #J-18808-Ljbffr 67510278 [. .. ]
Job am 30.10.2025 bei Jobleads gefunden
IT Specialist
• Gemeinde Au, Vorarlberg
Job Overview Saronic Technologies is a
leader in revolutionizing defense autonomy at sea, dedicated to developing stateoftheart solutions that enhance maritime operations for the Department of Defense (Do D) [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] through autonomous and intelligent platforms. Saronic is seeking a talented and organized IT Specialist. This role is responsible for advanced technical support across various IT systems and networks across globally distributed teams. The ideal candidate will have a strong technical foundation, exceptional troubleshooting abilities, and the ability to work independently and as part of a team. You will be responsible for resolving technical issues, performing system maintenance, and ensuring the overall health of Saronics IT infrastructure. Responsibilities Provide support for hardware, software, and network issues, including desktops, laptops, servers, printers, and mobile devices Troubleshoot and resolve escalated technical issues, ensuring timely and effective solutions Work with [. .. ] updates, security patches, and backups Administer and troubleshoot Active Directory, Office 365, and cloudbased services Provide guidance and mentoring to Tier 1 technicians to enhance their technical skills and customer service Document and track support tickets using a helpdesk management system, ensuring resolutions are welldocumented Provide daily IT support for local and remote teams, including onboarding and offboarding Collaborate with senior IT staff on complex technical projects, migrations, and system upgrades Ensure adherence to security best practices, including data protection and [. .. ] life insurance and short and longterm disability coverage Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Lifting and carrying items up to 20 pounds occasionally (e. g. , office supplies, packages) . Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other [. .. ]
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Häufig gestellte Fragen
Wieviel verdient man als Service Desk Team Leader pro Jahr?
Als Service Desk Team Leader verdient man zwischen EUR 50.000,- bis EUR 75.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Service Desk Team Leader Jobs bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 43 offene Stellenanzeigen für Service Desk Team Leader Jobs.
Wieviele Unternehmen suchen nach Bewerbern für Service Desk Team Leader Jobs?
Aktuell suchen 8 Unternehmen nach Bewerbern für Service Desk Team Leader Jobs.
Welche Unternehmen suchen nach Bewerbern für Service Desk Team Leader Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Service Desk Team Leader Stellenangebote:
- Otis College of Art and Design (2 Jobs)
- Service Now (1 Job)
- CONTAINEX (1 Job)
- Sovos Compliance (1 Job)
- Sovos (1 Job)
- Team Viewer GmbH (1 Job)
In welchen Bundesländern werden die meisten Service Desk Team Leader Jobs angeboten?
Die meisten Stellenanzeigen für Service Desk Team Leader Jobs werden derzeit in Baden-Württemberg (10 Jobs), Bayern (6 Jobs) und Berlin (5 Jobs) angeboten.
Zu welchem Berufsfeld gehören Service Desk Team Leader Jobs?
Service Desk Team Leader Jobs gehören zum Berufsfeld Telefon & Call-Center.
