59 Jobs für Service Desk Team Leader
Stellenangebote Service Desk Team Leader Jobs
Job am 21.11.2025 bei Jobleads gefunden
• München, Bayern
Führungs-/ Leitungspositionen
[. .. ] We empower partners such as Ant Group, Pay Pal and Stripe to access new markets, connect with more customers, and accelerate their growth. Our strength lies in [...]
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[...] our diverse global team with 50+ nationalities and 10+ international locations-all united around one goal to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether The Purpose: Digital Workplaces mission is to enable PPRO colleagues to do their best work by providing a delightful, frictionless, innovative and secure experience. As the leader, you will be responsible for delivering this mission, setting the strategy and bringing people together to deliver it. Your impact in this role: We put the customer first: Work with stakeholders and the team to design the target digital workplace experience to maximise colleague productivity. Define the strategy to achieve [. .. ] enabling colleagues to do their jobs efficiently and safely. Some of the technologies youll get to work with: Collaboration tools: Google Workspace, Slack, Miro VMware Workspace ONE Okta Atlassian (Jira, Service Desk, Confluence) Gemini, Open AI AWS What would make you a great fit: Track record of designing and implementing an integrated digital workplace experience in a technology leadership role with both project and operational responsibilities. Experience in bringing product and software engineering best practices to the digital workplace (problem understanding, solution and [. .. ]
Job am 19.11.2025 bei Jobleads gefunden
Director of Sales (m/f/d)
• Stuttgart, Baden- Württemberg
Führungs-/ Leitungspositionen
About Us Any
Desk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, Any Desk builds a [...]
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[...] platform technology to reinvent the internet. Join us in shaping the future of software technology What we are looking for: To help us on our mission, we are looking for a talented and highly ambitious Director of Sales to join our team. This pivotal role will focus on spearheading our commercial strategy, driving growth, and overseeing the daily operations of our customerfacing teams. The successful candidate will collaborate extensively with multiple departments including Finance, Product, Research and Development, Strategy, Operations, and Executive staff. Responsibilities include designing and creating sales activities, as well [. .. ] priorities Ability to quickly navigate and make decisions in situations with limited information Excellent knowledge of different models such as business to business and business to customer, software as a service and freemium Proven track record in implementing and continuously improving pricing and packaging of software products Advanced knowledge in all aspects of recurring business models Ownership of all aspects related to the sales strategy High attention to detail, fast learner with the ability to generalise assumptions based on experience Ability [. .. ] psychology, with the ability to anticipate and respond to typical customer behaviours and buying patterns. Ability to collaborate effectively with product development teams to craft compelling product narratives. An approachable leader, excelling in mentorship and trusted by colleagues at all level of the team. Must maintain a supportive and polite demeanor, balancing confidence with respect in all business interactions What we offer Centrally located office in Stuttgart Flexible working hours with the option of remote work 30 vacation days/ year in [. .. ]
Job am 18.11.2025 bei Jobleads gefunden
• München, Bayern
Homeoffice möglich
Senior Product Manager-
Team Viewer One (all genders) Join Team Viewer, the
leader in remote connectivity software. We harness the potential of cuttingedge technologies such as Augmented Reality and Artificial Intelligence [...]
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[...] to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1, 500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate [. .. ] foster a dynamic work environment where new ideas thrive. Referrals increase your chances of interviewing at Team Viewer by 2x. Responsibilities Deep understanding of our users IT managers, IT admins, Service desk agents, and MSPs. Drive discovery Validate ideas via user interviews, prototypes, telemetry data analysis. Define and evolve the vision, strategy, and product narrative for Team Viewer One. Own the endtoend roadmap from early ideation to delivery and continuous iteration. Collaborate with engineering, design/ UX, data/ AI, security, operations, marketing, sales, [. .. ]
Job am 18.11.2025 bei Jobleads gefunden
Senior Product Manager-Team Viewer One (all genders)
• Stuttgart, Baden- Württemberg
Homeoffice möglich
Senior Product Manager-
Team Viewer One (all genders) Join to apply for the Senior Product Manager-Team Viewer One (all genders) role at Team Viewer Join Team Viewer, the
leader in remote [...]
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[...] connectivity software. We harness the potential of cuttingedge technologies such as Augmented Reality and Artificial Intelligence to push the boundaries of innovation and shape the future of digitalization. Our team of more than 1, 500 employees spans different continents, cultures and disciplines. With our inclusive values, we celebrate [. .. ] where new ideas thrive. Become part of our winning team and help us create a world that works better. Responsibilities Develop deep understanding of our users: IT managers, IT admins, Service desk agents, and MSPs. Drive discovery: validate ideas via user interviews, prototypes, telemetry data analysis. Continuously define and evolve the vision, strategy, and compelling product narrative for Team Viewer One. Own the end-to-end roadmap, from early ideation to delivery and continuous iteration. Collaborate with engineering, design/ UX, data/ AI, [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
• Münchsmünster, Bayern
Führungs-/ Leitungspositionen
Lyondell Basellis a
leader in the global chemical industry creating solutions for everyday sustainable living. With a nearly 70-year legacy that includes a Nobel Prize in Chemistry and our proprietary [...]
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[...] Mo Re Tecrecycling technology, LYB is enabling a more sustainable future for generations to come. LYB develops high-quality and innovative products for applications [. .. ] excellence. We stimulate candidates from the area of Carrington (UK) , Berre (FR) , Tarragona (ES) or Münchsmünster (GE) to apply This is the role The Head of IT Operations Service Delivery leads the delivery, performance, and continuous improvement of IT services across the enterprise. This includes ensuring that all infrastructure, cloud, platform, application services, enduser workstations, and business continuity capabilities are reliable, secure, costeffective, and aligned with business needs. The role manages a blend of internal staff and Managed Service [. .. ] management) . Collaborate on rootcause analysis, release management, and change planning for businesscritical systems. Standardize support processes and documentation to drive efficiency and reduce operational risk. Manage the internal Service Desk (L1) team to deliver prompt, effective support to users and coordinate escalations to L2/ L3 or MSPs. Implement selfservice portals and knowledge bases to improve firstcall resolution and reduce ticket volumes. Regularly analyze user feedback and drive continuous improvement initiatives to enhance satisfaction and responsiveness. Own and manage the IT vendor and [. .. ]
Job gestern bei Jobleads gefunden
On Head of Workplace Technology Services
Führungs-/ Leitungspositionen
[. .. ] technology moves as fast as our runners: always evolving, always pushing boundaries. Were building a worldclass platform to ignite the human spirit through movement, and our Employee [...]
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[...] Experience and Services team is the dedicated partner in that mission. Your Mission The Head of Workplace Technology and Services exists to define and drive a unified employee experience that removes friction and amplifies productivity across our global landscape. By integrating direct user support, asset lifecycle management, and collaborative tooling strategy, this role ensures [. .. ] ensure that strong, seamless technology foundations accelerate Ons digital growth and enabling our teams to move fast and focus on what they do best. Enduser Experience Services Own the global service delivery strategy across 24/ 7 Service Desk and regional Onsite Support, ensuring a consistent, hightouch experience for all employees. Define service standards and operational guardrails, lead process governance, and align targetstate support models with business and technology strategy. Device Management Assets (MDm/ITAM) Lead the engineering and management of enduser devicesincluding Mobile Device Management (MDM) strategy and [. .. ] on employee technology experience, partnering with all business teams. Manage strategic vendor relationships and budgets, ensuring value and innovation from our external partners. Your Story You are a proven IT leader with a track record of transforming End User Services and driving high user satisfaction in a global, fastpaced environment. Your background demonstrates a focus on Experience Engineering and enablement, rather than just traditional IT operations. You bring 10+ years of experience in IT Operations or End User Computing, including 5+ [. .. ]
Job gestern bei Jobleads gefunden
• Berlin
Führungs-/ Leitungspositionen Homeoffice möglich
Solaris is a tech company with a full German banking license. Our Banking-as-a-
Service platform enables businesses to offer their own financial products. With our straightforward APIs our partners can access [...]
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[...] and integrate a wide range of solutions such as digital banking payments cards identification and lending services. As a market leader we are driven by bringing transformational change to the financial services industry. We love what we do and we love our team. We are 500 people from over 60 nationalities-a unique blend of techies fintech enthusiasts bankers and entrepreneurs from various industries. Our routines are built around genuinely valuing and exchanging different perspectives as well as actively sharing knowledge as we drive our business as a team. We believe and invest [. .. ] updates. Redemption: Manage the redemption and closing of positions within SAP and SWIFT upon maturity. Stakeholder Engagement System Optimization Cross Functional Liaison: Act as the liaison between the Treasury Trading desk Credit Risk (FRM) and Finance Accounting to facilitate seamless communication regarding trade bookings and settlement. Incident Management: Resolve operational issues regarding settlement instructions or payment failures swiftly. System Enhancement: Lead initiatives to streamline processes between Bloomberg and Broadridge/ SWIFT supporting the automation of treasury operations. Audit Documentation Readiness Lead preparation [. .. ]
Job gestern bei Jobleads gefunden
Team Leader (SGTS-Performance and Asset Management) (P4)
• Wien
Führungs-/ Leitungspositionen
Job Title
Team Leader (SGTS-Performance and Asset Management) (P4) (2025/ 0592 (016014) ) Organization SGTS-Performance and Asset Management Team Job Posting 2025-12-18, 7:49:37 AM Closing Date 2026-01-08, 10:59:00 PM Duration [...]
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[...] 36 months Contract Type Fixed Term-Regular Job Summary Reporting to the Section Head, the Support Centre Team Leader manages and leads the team responsible for providing firstlevel support for client queries and for addressing routine and standard SGTS service requests required to support infield verification activities and to ensure the safety of Department of Safeguards staff. The Team Leader ensures that the team provides timely, accurate and lean services and oversees the operation of a fitforpurpose infrastructure in support of service provision for the entire Division. In addition, the [. .. ] Management Programme Analysis Development and Implementation of Management Systems Demonstrated expertise in organising and improving business processes and defining performance indicators in a serviceoriented organisation. Information Technology IT Help/ Service Desk Experience in establishing and managing an effective service support centre (Tier1 support) ensuring lean and timely service provision. Human Resources Performance Management Demonstrated ability to adopt a strategic approach, set clear objectives, plan activities/ projects and provide staff with clear direction. Management Programme Analysis Programme Management Expertise in strategic and [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
• Buxheim, Bayern
Beratungs-/ Consultingtätigkeiten
Work-Life-Balance
What makes your job exciting Within the
service desk, we support our customers, particularly in the event of disruptions to SAP system landscapes, and assist you with the installation and [...]
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[...] maintenance of SAP systems and the associated middleware components You manage and develop our customer relationships based on partnership You implement corrections, plan release upgrades and take care of [. .. ] eye on the respective Service Level Agreements (SLA) with our customers and ensure the implementation of a defined escalation process in case of non-compliance. In the SAP Technology Projects team, you will develop system solutions for business-critical areas with a special focus on data security and encryption technologies. What awaits you A committed and dynamic team with the will to be the market leader in the German-speaking area An organized knowledge exchange with experienced experts Flexible working hours with the possibility of mobile working, 30+1 days of vacation and benefits tailored to the needs of our employees Tailored development opportunities (soft skills and technical training) within our career models A great working atmosphere: [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
On Head of Workplace Technology Services
• Zürich Zuerich
Führungs-/ Leitungspositionen
[. .. ] as fast as our runners : always evolving, always pushing boundaries. Were building a world-class platform to ignite the human spirit through movement, and our Employee Experience [...]
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[...] and Services team is the dedicated partner in that mission. We are seeking a Head of Workplace Technology and Services to lead the technical support strategy across all user touchpoints-from our 24/ 7 service desk and on-site support to global asset management and productivity tools. This role requires a leader with a service-first mindset, deep operational expertise, and the ability to turn internal IT into a competitive advantage for our teams. Your Mission The Head of Workplace Technology and Services exists to define and drive a unified employee experience that removes friction and amplifies productivity across our global landscape. [. .. ]
Job vor 3 Tagen bei Jobleads gefunden
• Zürich Zuerich
Führungs-/ Leitungspositionen
[. .. ] technology moves as fast as our runners: always evolving, always pushing boundaries. Were building a worldclass platform to ignite the human spirit through movement, and our Employee [...]
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[...] Experience and Services team is the dedicated partner in that mission. Your Mission The Head of Workplace Technology and Services exists to define and drive a unified employee experience that removes friction and amplifies productivity across our global landscape. By integrating direct user support, asset lifecycle management, and collaborative tooling strategy, this role ensures that every On employee has the technology they need to innovate without barriers. Responsibilities Own the global service delivery strategy across 24/ 7 Service Desk and regional Onsite Support, ensuring a consistent, hightouch experience for all employees. Define service standards and operational guardrails, lead process governance, and align targetstate support models with business and technology strategy. Lead the engineering and management of enduser devicesincluding Mobile Device Management (MDM) strategy and complianceto deliver scalable automation and [. .. ] authority on employee technology experience, partnering with all business teams. Manage strategic vendor relationships and budgets, ensuring value and innovation from our external partners. Qualifications You are a proven IT leader with a track record of transforming End User Services and driving high user satisfaction in a global, fastpaced environment. Your background demonstrates a focus on Experience Engineering and enablement, rather than just traditional IT operations. You bring 10+ years of experience in IT Operations or End User Computing, including 5+ [. .. ]
Job vor 6 Tagen bei Jobleads gefunden
Transportation Manager-Operations (d/f/m)
• Hamburg
[. .. ] Airbus Customer Services unit and a 3 billion-turnover global company (100 subsidiary of Airbus) with more than 1, 700 employees, operating from 10 locations worldwide. Satair is [...]
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[...] a world leader in the commercial aerospace aftermarket business. Satair provides genuine OEM and Airbus parts distribution and offers an exhaustive and innovative multi-fleet service portfolio to OEMs and customers. At Satair, were working to be the most customercentric organization in providing commercial aviation spares parts to make the world continue flying. Were constantly taking customer experience to new levels by improving how we fulfill and deliver customers orders quickly and accurately, anywhere in the [. .. ] controller of the process. Ensure compliance with internal standards and external regulations across our global network. Customer Stakeholder Management: Act as the primary Transport Partner for internal Sales, Customer Order Desk, and Procurement teams. Translate customer needs into logistics solutions and ensure the Voice of the Customer is heard in operational decisions. Specialized Logistics Solutions: Serve as the Subject Matter Expert (SME) and coordinator for complex logistics challenges, including AOG (Aircraft on Ground) , Oversize/ Outof Gauge shipments, and critical project [. .. ] English and German (negotiating level) . Ability to communicate complex logistics issues to nonlogistics stakeholders clearly. You remain calm under pressure, are customerobsessed, and enjoy working in a diverse, global team environment. You are a relationship builder who bridges the gap between operational logistics and commercial business needs. You possess strong conflict resolution skills and can hold vendors accountable while maintaining a partnership approach. You thrive in an international environment and are comfortable collaborating with colleagues across different time zones and [. .. ]
Job vor 6 Tagen bei Jobleads gefunden
Location Europe Employment Type Full time Location Type Remote Department Institutional Building the Future of Crypto Our Krakenites are a world-class
team with crypto conviction, united by our desire [...]
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[...] to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, youll join us on our mission to accelerate the global adoption of crypto, so that [. .. ] class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto Proof of work The team Krakens OTC desk is a market leader in one of the most innovative and fast-growing industries in the world. Renowned for our white-glove service, we provide market-making to clients globally, 24/ 7. Offering deep liquidity for tighter spreads, we deliver a private and personalized service for institutional clients and high-net-worth individuals executing large orders. Our OTC desk ensures discreet, secure, and ultra-competitive execution and settlement services. Weve built a dominant [. .. ]
Job vor 8 Tagen bei Jobleads gefunden
Leiter IT Fieldservice (m/w/d)
• Bonn, Nordrhein- Westfalen
Führungs-/ Leitungspositionen Homeoffice möglich
[. .. ] day ago Be among the first 25 applicants Join to apply for the Leiter IT Fieldservice (m/w/d) role at Net Cologne IT Services Gmb H Head of [...]
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[...] IT Field Service (m/f/d) Permanent position, full-time-Bonn Responsibilities As Head of Field Service (m/f/d) , you will be responsible for the strategic leadership, organization and operational management of our decentralized field service team in Bonn and Cologne. Your main goal is to maximize onsite service quality, sustainably increase customer satisfaction and ensure efficient and economical resource planning for the team. Together with the team, you form a central interface between the service desk and the customer on site. Our wide range of customers includes both schools and business customers in the Cologne and Bonn area. Technical and disciplinary management of the field service team (IT technicians and administrators) Coaching, mentoring and further development of team members to keep technical knowhow and soft skills [. .. ] provided through regular feedback and audits Qualifications Completed ITrelated vocational training and proven professional experience in the IT system environment Several years of professional experience in a managerial or team leader position in IT field service or IT support Basic technical expertise in the areas of Windows and Apple clients as well as server and network infrastructures Confident demeanor towards customers and management High degree of customer orientation, initiative and sense of responsibility Analytical skills to solve complex technical problems and [. .. ]
Job vor 8 Tagen bei Jobleads gefunden
• Hamburg
[. .. ] Airbus Customer Services unit and a 3 billion-turnover global company (100 subsidiary of Airbus) with more than 1, 700 employees, operating from 10 locations worldwide. Satair is [...]
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[...] a world leader in the commercial aerospace aftermarket business. Satair provides genuine OEM and Airbus parts distribution and offers an exhaustive and innovative multi-fleet service portfolio to OEMs and customers. At Satair, were working to be the most customer-centric organization in providing commercial aviation spares parts to make the world continue flying. Were constantly taking customer experience to new levels by improving how we fulfill and deliver customers orders quickly and accurately, anywhere in [. .. ] of the process. Ensure compliance with internal standards and external regulations across our global network. Customer Stakeholder Management: You act as the primary Transport Partner for internal Sales, Customer Order Desk, and Procurement teams. Translate customer needs into logistics solutions and ensure the Voice of the Customer is heard in operational decisions. Specialized Logistics Solutions: You serve as the Subject Matter Expert (SME) and coordinator for complex logistics challenges, including AOG (Aircraft on Ground) , Oversize/ Out-of-Gauge shipments, and [. .. ] German (negotiating level) . Ability to communicate complex logistics issues to non-logistics stakeholders clearly. You remain calm under pressure, are customer-obsessed, and enjoy working in a diverse, global team environment. You are a relationship builder who bridges the gap between operational logistics and commercial business needs. You possess strong conflict resolution skills and can hold vendors accountable while maintaining a partnership approach. You thrive in an international environment and are comfortable collaborating with colleagues across different time zones and [. .. ]
Job vor 8 Tagen bei Jobleads gefunden
Renewal Account Manager
• München, Bayern
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today
Service [...]
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[...] Now stands as a global market leader, bringing innovative AIenhanced technology to over 8, 100 customers, including 85 of the Fortune 500. Our intelligent cloudbased platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we [. .. ] provide both sales and customers assistance in licensing discussions. Monitor customer health metrics to identify risks. Develop risk mitigation strategies and guide appropriate actions with partner teams. Work with wider team to provide regular and accurate updates on renewal status to management and escalations when needed. Engage customer in conversations around renewal readiness, timing and general customer needs. Connect with customers on multiyear contracts to ensure continued engagement and customer value realization. Present renewal proposal (s) and options to customer and notify customer of upcoming contract expiration. Work with Legal, Deals Desk and Sales Operations to resolve complex issues regarding approval and finalization of executable OF. Partner with our Customer Success organization to review customer value achievement to achieve customer product adoption and high use. Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how [. .. ]
Job vor 8 Tagen bei Jobleads gefunden
• Neuenbürg, Baden- Württemberg
[. .. ] headquartered in Tokyo, Japan, with over 1.5B in annual revenue, 8000+ employees worldwide, and is publicly traded on the Tokyo Stock Exchange. Nikkiso Cryogenic Services (NCS) is [...]
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[...] an industry leader providing services to the industrial gas and air separation industries, enhanced oil recovery operations, marine, clean energy, and alternative fuels markets. Boasting a vast portfolio of innovative solutions and expert services, NCS stands as a goto provider for a wide range of clients. The company has carved a niche by [. .. ] champions safer, greener operations. Its products and services aim at operational efficiency and sustainability, helping clients achieve goals while minimizing impact. Übersicht The Business Line Manager will oversee a diverse team across commercial and operations departments, including inside proposal managers, outside business development managers, operations manager, field services, technical support and workshop operations. The role requires dynamic leadership with proven people management skills and commercial/ operational acumen. The Regional Business Manager holds full P L responsibility for the region, ensuring financial [. .. ] both inside and outside sales activities, working closely with the Regional Sales Manager to drive sales performance. Operations Management: Oversee operations, work with Operations Manager to ensure efficiency in field service, technical support and workshop operations. Customer Relationship Management: Foster strong relationships with key customers to ensure satisfaction and loyalty. Performance Monitoring: Monitor and report on regional performance using KPIs to track progress against objectives. Talent Development: Develop and manage the regional team, provide coaching, feedback and training to enhance performance. [. .. ] stand on a stool or climb, use fingers and hands to feel objects, tools, controls. Use standard office equipment such as computers, smartphones, printers, photocopiers, etc. Lift files and open desk drawers and filing cabinets. Safety Complete safety training requirements. Participate in other training as directed by the company or manager. Wear Nikkiso approved PPE as needed. Ensure all safety requirements and PPE requirements are enforced with staff. Other Duties Please note this job description is not designed to cover or [. .. ]
Job vor 10 Tagen bei Jobleads gefunden
Desktop Support Engineer
• München, Bayern
WERE HIRING: DESKTOP SUPPORT ENGINEER GERMANY Excis is a global IT support
leader operating in over 190 countries powered by innovation teamwork and a passion for delivering excellent customer [...]
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[...] experiences. Were looking for a proactive Desktop Support Engineer to provide top-tier IT support manage hardware and software and ensure smooth operations across multiple locations in Germany. Join a supportive family-like environment [. .. ] issues (LAN/ WAN routers switches AD DNS) . Manage IT assets installations upgrades and configurations. Support end users both onsite and remotely across different locations. Maintain documentation incident tickets and service reports. Coordinate with global teams on escalations and service requests. Handle the site independently and ensure smooth daily IT operations. Requirements Minimum 3 years of Desktop/ IT Support experience. Bachelors Degree in IT Computer Science or related field. Valid visa and work permit in Germany (mandatory) . Immediate joiner and [. .. ] mindset. Ability to work independently and manage multiple tasks. Proactive reliable and solution-oriented. Benefits Why Join Us At Excis your work truly matters. Youll join a dynamic hands-on team where your skills directly improve user satisfaction and drive operational success. A supportive environment that encourages professional growth and continuous learning. Collaboration with global teams and exposure to diverse technologies. Competitive compensation and opportunities for advancement. A culture that values innovation teamwork and excellence. Required Skills Troubleshooting Windows SCCM Networking [. .. ] Now Intune and Active Directory. Required Education Bachelors degree in Computer Science Key Skills Mac Os, Active Directory, Desktop Support, Computer Networking, Mobile Devices, Windows, Remote Access Software, SCCM, Help Desk, Operating Systems, Remedy, Troubleshooting Employment Type: Full Time Experience: years Vacancy: 1 Monthly Salary: 3700-3700 #J-18808-Ljbffr 72445625 [. .. ]
Job vor 10 Tagen bei Jobleads gefunden
• München, Bayern
[. .. ] Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast [...]
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[...] forward to today Service Now stands as a global market leader, bringing innovative AIenhanced technology to over 8, 100 customers, including 85 of the Fortune 500. Our intelligent cloudbased platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Service Now is currently seeking an exceptional analyst to join our Subscription Usage Verification team. The candidate should be a selfstarter, easily able to work crossfunctionally with Sales, Renewals, Operations, Business Intelligence, Product, and Engineering teams across the globe to help take our program to the next level. Working as part of a Subscription Usage Verification team, this individual will take responsibility for analyzing and [. .. ] AIdriven insights, or exploring AIs potential impact on the function or industry. Minimum 5 years strong experience in a license compliance, data analytics, pricing operations, sales operations, renewals, or deal desk, preferably in software industry Strong verbal and written communication and confident presentation skills Exposure to working crossfunctionally with different teams and nationalities Solid understanding of cloud application technologies and concepts Ability to work well with others, objectivity with excellent attention to detail Advanced skills using Excel, Word, Power Point, and [. .. ]
Job vor 11 Tagen bei Jobleads gefunden
Front Office Supervisor (w/m/d) - NH Collection Berlin Friedrichstraße
• Berlin
Führungs-/ Leitungspositionen
Betriebliche Altersvorsorge Tarifvertrag
[. .. ] Momente zu kreieren. Finde deinen Platz bei NH Collection und erlebe die Freude, Gäste in eleganten Räumen willkommen zu heißen, in denen sie sich entfalten können. Du [...]
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[...] wirst ihnen herausragenden Service und persönliche Betreuung bieten. Sei Teil einer Marke, die außergewöhnliche Erlebnisse ins Zentrum allen Handelns stellt. Als Teil des Front Office Teams betreust Du unsere internationalen Gäste vom Check in bis zum Check out als erster Ansprechpartnerin. So wie Du Dich mit Engagement und Herzblut um unsere Gäste kümmerst, kümmern [. .. ] Deine Pluxee Benefits Card Mobil bleiben: Dienstradleasing für eine umweltfreundliche und sportliche Fortbewegung Gemeinsam wachsen internationale Karrieremöglichkeiten: Umfangreiche Weiterbildungsprogramme über interne und externe Anbieter sowie Entwicklungs- und Austauschprogramme innerhalb Europas Team-Feeling: Teamevents wie Sommerfeste, Weihnachtsfeiern und Sportveranstaltungen Wir investieren in Dich: Individuelle Einarbeitung durch unser Best Buddy-, Trainings-Programm Dein Outfit unser Service: Kostenfreie Uniformen inklusive Reinigung So gestaltest Du Deinen Tag bei NH Collection: Check-in und Check-out sowie die persönliche und telefonische Betreuung unserer Gäste Umsetzung [. .. ] selbständiger Arbeitsweise in deiner Schicht Du sprichst gut Deutsch und Englisch Teamwork und gegenseitige Unterstützung sind Dir wichtig Relevante Berufserfahrung oder verwandte Bereiche: Schichtleiter/in Rezeption/ Teamleiter/in Empfang/ Front Desk Supervisor/ Shift Leader Front Office/ Reception Shift Supervisor (w/m/d) Wechsel jetzt ins Team der Minor Hotels Europe Americas Wir freuen uns darauf Dich kennenzulernen Minor Hotels Europe Americas setzt sich für die Förderung eines integrativen Arbeitsumfelds ein, in dem alle geschätzt und gleichermaßen gefördert werden. Wir heißen Menschen mit unterschiedlichem Hintergrund [. .. ]
Job vor 13 Tagen bei Jobleads gefunden
Newxel Head of People Operations (NXJ-69)
Führungs-/ Leitungspositionen
We are looking for a highly-operational, handson
leader Head of People Operations who will own the day-to-day delivery of People services. This role combines practical execution (HRIS administration, SLA [...]
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[...] management, onboarding/ offboarding, vendor management and automation) with proactive people-risk management: regular talent health-checks and a standardized 1:1 program with managers. The role is senior, requires people-management experience and strong influence at leadership level. The successful candidate moves fast, acts proactively and converts ideas into working systems and measurable outcomes. Reporting line: CEO Team: HR Operations Specialists, HRIS Admin, HR Coordinators. Your responsibilities Own HR Operations HRIS. Full ownership of People Force (or equivalent) administration: access/ roles, data integrity, templates, integrations and runbooks. Conduct regular audits and drive dataclean up Design, implement and operate SLAs. Define and maintain SLAs for onboarding, offboarding, employee requests, [. .. ] lead response to critical operational incidents (onboarding failure, benefits/ payroll issues, compliance breaches) , perform rootcause analysis and implement prevention Vendor benefits management. Own relationships and SLAs with benefits and service providers; manage renewals and elevate performance issues Reporting dashboards. Produce operational KPIs, executive dashboards and regular reports for People, Finance and leadership People leadership. Build, develop and coach the HR Operations team; create runbooks and knowledge transfer processes Partner closely with HRBP, Recruitment, IT and Finance to ensure aligned, endtoend [. .. ] scaling HR operations in fast-growing international companies Direct experience with People Force (big plus) Familiarity with labor law and compliance (Ukraine/ Poland/EU) Experience building a centralized HR service desk What youll get Autonomy and trust freedom to improve whats already in place, and build new things from the ground up A role with visibility and impact: your work touches every team across Newxel Supportive leadership, smart colleagues, and a culture where good ideas get implemented Transparent salary, performance bonus, [. .. ]
Job vor 13 Tagen bei Jobleads gefunden
Information Security and Compliance Manager
• Horgenzell, Baden- Württemberg
[. .. ] tests, vulnerability scans, and remediation processes. Coordinate responses to customer security assessments, including RFPs, RFQs, and due diligence questionnaires. Oversee centralized compliance controls and governance tools Partner [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] with IT, help desk, and software development teams to ensure secure operations and adherence to best practices. Track and report on compliance posture, including risk assessments, audit results, and remediation efforts. Monitor changes in regulatory requirements or industry standards and adjust internal controls as needed. Promote a culture of security awareness across the organization. [. .. ] Experience managing penetration testing, vulnerability assessment, and incident response planning. Experience with compliance frameworks and standards such as ISO 27001/ 17, TISAX, CIS, and NIST Experience working with IT infrastructure, service/ help desk teams, and software development teams. Experience with Crowdstrike Falcon, network vulnerability management tools, static code analysis and open source scanning tools Proven analytical and critical thinking Proven ability to methodically plan, organize, and manage initiatives. Demonstrated ability to lead security audits and manage external security assessments. Excellent written [. .. ] cloud security controls Familiarity with GRC platforms and compliance automation tools (e. g. Audit Board, Drata) Company Overview Cerence Inc. (Nasdaq: CRNC and www. cerence. com) is the global industry leader in creating unique, moving experiences for the automotive world. Spun out from Nuance in October 2019, Cerence is a new, independent company that has quickly gained traction as a leader in the automotive voice assistant space, working with all of the worlds leading automakers from Ford and Fiat Chrysler to [. .. ] 500 million cars on the road today across more than 70 languages. As Cerence looks to the future and continues an ambitious growth agenda, we need someone to join the team and help build the future of voice and AI in cars. This is an exciting opportunity to join Cerences passionate, dedicated, global team and be a part of meaningful innovation in a rapidly growing industry. EQUAL OPPORTUNITY EMPLOYER Cerence is firmly committed to Equal Employment Opportunity (EEO) and to compliance [. .. ]
Job am 07.12.2025 bei Jobleads gefunden
IT/ Administration Manager (Part-Time)
Objective To provide a level of
service to customers that identifies weaknesses and closes enabling businesses to continue to run efficiently and prevent downtime. This will provide protection from [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] cyberattacks and ultimately protect businesses from private information being accessed exposing customers to legal concerns. We therefore have to partner together with our customers to ensure the risk is minimized. The objective of this position is to ensure the needs of the customers are understood and responded to quickly, efficiently and accurately and ensure all team members live our vision and mission. What We Offer Enjoy a rewarding salary package with opportunities for growth Work from client sites and remotely from the comfort of your home, with all necessary equipment provided Gain access to ongoing training and professional growth opportunities Be part of a collaborative team [. .. ] home as well as various client locations as necessary. Prior experience working in a similar role. 2+ years IT and administration management experience, ideally in a similar role. IT help desk (level 2/ 3) technical experience. Prior administration skills in the areas outlined above. Excellent communication and interpersonal skills, including interviewing, counselling and negotiating. An ability to interact proactively with management and staff at all levels of the organisation. Welldeveloped organisational and administrative skills, including the ability to prioritise and control own workload. Welldeveloped computer literacy skills within a Microsoft Office environment. Proven ability to be a great leader but be flexible, friendly and approachable. Prior experience with a demonstrated ability to successfully manage staff. Relevant qualification in Information Technology or similar. Answer calls efficiently and address issues on the same day. Resolve or elevate issues efficiently and professionally. Take initiative in managing, leading and improving client IT systems. [. .. ]
Job am 07.12.2025 bei Jobleads gefunden
L1/ L2 Service Desk Engineer
• Gemeinde Au, Vorarlberg
Collaborative
team orientated environment Flexible hybrid working environment Competitive market rate and incentives We have multiple opportunities for self-motivated
service desk analysts who are seeking to leverage their [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] experience to support a globally recognised leader. Joining at a time of growth and transformation, we are seeking individuals who are driven by providing exceptional customer satisfaction whilst making a positive impact to the wider community. How you will make an impact Efficiently responding to incoming user requests through the ticketing system and phone, providing effective solutions [. .. ]
Job am 05.12.2025 bei Jobleads gefunden
Head of Performance Management and Controlling Operating Assets Division
• Genf
Führungs-/ Leitungspositionen
# # Main Purpose:We are looking for a senior performance management
leader to build, coordinate, and lead the full performance reporting cadence for the Operating Asset Division (OAD) , [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] including the development of advanced analytics, integrated reporting frameworks, and financial metrics that reflect both asset performance and strategic potential. The role will work closely with asset teams, Group Finance, Executive Reporting, and [. .. ] consolidated and forward-looking view of asset value, capital allocation efficiency, and portfolio resilience. The Operating Asset Division is responsible for creating value from both existing and new assets in service of the Trading Divisions. The Division aims to optimise the use of capital, generate sustainable growth and cash returns, and build a structurally resilient portfolio. In this context, the Head of Performance Management Reporting will play a pivotal role in integrating financial, trading, risk, and operational data into a single [. .. ] Divisional Heads, or Ex Com. Integrated Reporting Analytics Consolidate financial, trading, treasury, CHESS, and risk data into a unified view of asset performance and exposure Partner with Group Accounting, Deal Desk, Risk, and Treasury to define and align reporting definitions and framework Collaborate with Strategy Planning to develop forward-looking capital forecasts, portfolio overlays, and scenarios Lead analyst and business intelligence teams to evolve reporting and analytics tools that enable performance insight and strategic action Drive Digitalisation Reporting Automation Act as [. .. ] for digital reporting transformation across OAD and affiliated assets Translate business and functional requirements into scalable, standardized, and automated reporting tools Serve as intermediary between business leads and the digital team to ensure delivery of integrated, user-friendly reporting solutions Functional Efficiency Benchmarking Co-lead OADs Functional Excellence Program Identify cross-asset synergies and benchmark functional cost efficiency Drive closure of cost and performance gaps relative to best-in-class standards. Competencies Technical Analytical Proficiency Strong command of performance management frameworks, [. .. ]
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Häufig gestellte Fragen
Wieviel verdient man als Service Desk Team Leader pro Jahr?
Als Service Desk Team Leader verdient man zwischen EUR 50.000,- bis EUR 75.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Service Desk Team Leader Jobs bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 59 offene Stellenanzeigen für Service Desk Team Leader Jobs.
Wieviele Unternehmen suchen nach Bewerbern für Service Desk Team Leader Jobs?
Aktuell suchen 10 Unternehmen nach Bewerbern für Service Desk Team Leader Jobs.
Welche Unternehmen suchen nach Bewerbern für Service Desk Team Leader Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Service Desk Team Leader Stellenangebote:
- Otis College of Art and Design (2 Jobs)
- ECMWF (1 Job)
- Entrix (1 Job)
- NICE (1 Job)
- Sovos Compliance (1 Job)
- Sovos (1 Job)
In welchen Bundesländern werden die meisten Service Desk Team Leader Jobs angeboten?
Die meisten Stellenanzeigen für Service Desk Team Leader Jobs werden derzeit in Baden-Württemberg (11 Jobs), Bayern (10 Jobs) und Nordrhein-Westfalen (6 Jobs) angeboten.
Zu welchem Berufsfeld gehören Service Desk Team Leader Jobs?
Service Desk Team Leader Jobs gehören zum Berufsfeld Telefon & Call-Center.
