34 Jobs für Call Center Analyst
Stellenangebote Call Center Analyst Jobs
Neu Job vor 4 Std. bei Jobleads gefunden
• Berlin
Sabbaticals
[. .. ] value and efficiency gains of our solution for executive stakeholders RFP Leadership: Own the implementation methodology and solution narrative for major RFPs, ensuring our strategic value proposition [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] is front and center Pilot Design: Scope and define strategic pilots, establishing the KPIs necessary to move from initial trial to fullscale enterprise deployment Strategic Advisory: Act as a consultant for our top clients, running Freelancer Maturity Assessments and designing comprehensive Change Management workshops Methodology Creation: Turn your ontheground client work into repeatable IP. [. .. ] Fluent in English. Proficiency in French, German, Spanish, or Dutch is a plus High willingness to travel for client/ partner meetings and industry events How To Join The Mission First call with Esra from the Talent Team to better understand your background, aspirations and answer your questions (3045 minutes) Track record interview with the hiring manager, to discuss your experience and how it would align with this role (45 minutes) Prepare a case study which youll then present to two of [. .. ]
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Job am 09.02.2026 bei Jobleads gefunden
Financial Planning and Analysis Specialist (m/f/d)
• Grevenbroich, Nordrhein- Westfalen
Work-Life-Balance
Financial
Analyst/ Financial Planning and Analysis Specialist (m/f/d) We think about the future also yours. Challenges that will make you grow Develop andmaintainglobal AOP, forecasts and long-term financial modelsand scenariosand [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] support respective planning cycles Deliver sales, businessperformanceand cash flowanalysis, identifydriversandprovideactionable insights Prepare andconsolidatemonthly and quarterly business performance reporting, support [. .. ] Respectful and collegial corporate culture Sports and health promotion (e. g. Urban Sports) Work-life balance Canteen Company pension plan and pension plan according to collective agreement Company day care center (U3) Corporate Benefits portal with many discounts Access to the Handelshof in Düsseldorf and HH-Harburg Speira is a leading European aluminium rolling and recycling company, comprising a total of eleven recycling and production sites in Germany and Norway plus own research and development. Speira recycles up to 650, 000 [. .. ] printing, engineering, building and construction. For more information about Speira, please visit speira. com. Are you interested? Then apply now Do you have any questions? We look forward to your call: +49 2181 477 3008 #J-18808-Ljbffr 79969032 [. .. ]
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Neu Job vor 4 Std. bei Neuvoo gefunden
Malt
Pre-sales Solutions Analyst
• Berlin
Sabbaticals
[. .. ] value and efficiency gains of our solution for executive stakeholders. RFP Leadership: Own the implementation methodology and solution narrative for major RFPs, ensuring our strategic value proposition [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] is front and center. Pilot Design: Scope and define strategic pilots, establishing the KPIs necessary to move from initial trial to full-scale enterprise deployment. Strategic Advisory: Act as a consultant for our top clients, running Freelancer Maturity Assessments and designing comprehensive Change Management workshops. Methodology Creation: Turn your on-the-ground client work [. .. ] Fluent in English. Proficiency in French, German, Spanish, or Dutch is a plus High willingness to travel for client/ partner meetings and industry events How to join the Mission First call with Esrafrom the Talent Team to better understand your background, aspirations and answer your questions (30-45 minutes) . Track record interview with the hiring manager, to discuss your experience and how it would align with this role (45 minutes) . Prepare a case study which youll then present to [. .. ]
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Neu Job vor 4 Std. bei Neuvoo gefunden
Daikin Industries
CIC Customer Data Analyst-Sales Operations
• Mainaschaff, Bavaria
CIC Customer Data
Analyst-Sales Operations Entity: Daikin Europe HQ Job Category: Customer Care and Technical Service Location: Brussels, Brussels-Capital Region, BE Job Requisition ID: 2400 With us, you will find [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] opposites that attract: A global group for innovative heating, ventilation, refrigeration and air-conditioning systems, where you are on a first-name [. .. ] a CIC Customer Data Analyst for Sales you will play a pivotal role in enhancing the performance, efficiency, and customer experience within the Sales domain of the CIC (Customer Interaction Center Contact Center and Self-Service Interactions) . Your role is aimed to enable the organization to reach several high-impact strategic goals, like to improve Daikin reachability, increase customer satisfaction and generate sales. You will work closely with the CIC governance team (CIC Customer Interaction Center Contact Center and Self-[. .. ] a pilot outbound B2C sales action, leveraging data insights to target and engage customers effectively. Quality Review and Ticket Analysis as support to Affiliates Support quality assurance activities such as call reviews and process evaluations. Analyze customer tickets to extract insights, identify inefficiencies, and recommend process enhancements. Assist in resolving high-priority issues and escalate when necessary. First-Year Focus Projects In your first year, you will be expected to: Lead the preparation and rollout of the FU30 CIC Sales governance [. .. ]
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Neu Job vor 4 Std. bei Neuvoo gefunden
Daikin Industries
CIC Customer Data
Analyst-Sales Operations Entity: Daikin Europe HQ Job Category: Customer Care and Technical Service Location: Brussels, Brussels-Capital Region, BE Job Requisition ID: 2400 With us, you will find [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] opposites that attract: A global group for innovative heating, ventilation, refrigeration and air-conditioning systems, where you are on a first-name [. .. ] a CIC Customer Data Analyst for Sales you will play a pivotal role in enhancing the performance, efficiency, and customer experience within the Sales domain of the CIC (Customer Interaction Center Contact Center and Self-Service Interactions) . Your role is aimed to enable the organization to reach several high-impact strategic goals, like to improve Daikin reachability, increase customer satisfaction and generate sales. You will work closely with the CIC governance team (CIC Customer Interaction Center Contact Center and Self-[. .. ] a pilot outbound B2C sales action, leveraging data insights to target and engage customers effectively. Quality Review and Ticket Analysis as support to Affiliates Support quality assurance activities such as call reviews and process evaluations. Analyze customer tickets to extract insights, identify inefficiencies, and recommend process enhancements. Assist in resolving high-priority issues and escalate when necessary. First-Year Focus Projects In your first year, you will be expected to: Lead the preparation and rollout of the FU30 CIC Sales governance [. .. ]
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Job vor 2 Tagen bei Neuvoo gefunden
ABB
Business Functional Analyst
• Heidelberg, Baden- Württemberg
[. .. ] to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Chapter Lead (ELSP Pilot) [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] As a Functional Analyst, you will be a member of the Commercial Processes and Tools for Business Enablement Agile Unit, specifically in the Customer Portal Digital Commerce Ecosystem Agile Team, which ensures wide common tools and experiences in the Electrification landscape worldwide. You will lead initiatives for the development of global opportunity to remittance [. .. ] objectives. The Divisions portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the worlds largest data center companies with advanced energy-efficient UPS solutions. The Divisions ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions. Call to Action Guide the future. This is where innovation accelerates, industries are reimagined, and your impact powers the world ahead. Run What Runs the World. #ABB Careers #Runwith ABB #Runwhatrunstheworld #Agile #Electrification #Smart Power #Functional Analyst Building a cleaner, smarter future takes all kinds [. .. ]
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Job vor 12 Tagen bei Neuvoo gefunden
DKV Mobility
• Ratingen, North Rhine- Westphalia
Teilzeit Homeoffice möglich
Work-Life-Balance
[. .. ] lead to customer. You develop and refine lead scoring models, qualification criteria, and routing rules to ensure optimal processing across all Inside Sales teams. You are responsible [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] for all lead, call, and email routing within European sales organizations, ensuring maximum efficiency, customer reachability, and balanced workload distribution. You analyze Inside Sales data to identify trends, inefficiencies, and opportunities. You work closely with Sales Excellence, Marketing, IT (Genesys Dynamics) , and local sales teams to ensure seamless, data-driven sales processes. You [. .. ] degree in Business Administration, Business Informatics, Business Analytics, or Industrial Engineering. You bring strong statistical and process expertise. You have 46 years of experience in Inside Sales Operations or Contact Center Analytics. You have expertise in KPI governance, routing and scoring design, end-to-end pipeline management, and pan-European harmonization. You are proficient in Power BI (including DAX, RLS, and data modeling) and Power Query. You are familiar with Genesys Cloud (routing/ analytics) and Dynamics 365 (workflows/ CRM) . You [. .. ]
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Job am 08.03.2026 bei Neuvoo gefunden
Next Job Abroad
German speaking Senior Training QA Specialist for financial company in Malta
• Berlin
[. .. ] for a Senior Training Quality Assurance Specialist to join an international operations team with a finance company in Malta. This is an excellent opportunity for an experienced [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Training Specialist, QA Analyst, Learning Development professional, or Customer Operations Coach who enjoys improving team performance, building structured training programs, and driving service excellence in customer-facing environments. The role combines training design, facilitation, quality assurance and coaching, making it ideal for someone who thrives in fast-paced environments such as customer support operations, call centers, service delivery teams, or international support hubs. Whether you are already based in Malta or considering a career move to one of Europes leading international business hubs, this role offers the chance to work with multicultural teams and play a key role in shaping operational quality and employee development. [. .. ] Quality Assurance, Learning Development, or Customer Operations Strong presentation, facilitation and communication skills Experience delivering training programs and coaching team members Experience working in customer support, service operations or call center environments Familiarity with QA frameworks, quality monitoring tools, and performance metrics Nice to have: Experience mentoring or coaching employees Experience building learning materials or training documentation Experience working in international or multilingual environments Benefits Competitive salary package Performance bonus and benefits Opportunity to work in an international business environment in [. .. ]
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Job am 07.03.2026 bei Neuvoo gefunden
Huntington Ingalls Industries
• Ramstein- Miesenbach, Rhineland- Palatinate
[. .. ] exercise, engagement planning, and subject matter expert (SME) support to identify and integrate joint all domain command and control (JADC2) systems and capabilities into a U. S. [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Component air operations center (AOC) Advise the Area Air Defense Commander (AADC) and supporting components on joint and allied air, space and missile defense, joint interface control, command and control (C2) datalink architectures, and operational functional area expertise on JADC2 operations and network implementation Additional duties as assigned or required What we are looking [. .. ] on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally, you may also call 1-844-849-8463 for assistance. Press #3 for HII Mission Technologies. 83250994 [. .. ]
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Job am 07.03.2026 bei Neuvoo gefunden
Next Job Abroad
German speaking Senior Training QA Specialist for financial company in Malta
• Leipzig, Saxony
[. .. ] for a Senior Training Quality Assurance Specialist to join an international operations team with a finance company in Malta. This is an excellent opportunity for an experienced [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Training Specialist, QA Analyst, Learning Development professional, or Customer Operations Coach who enjoys improving team performance, building structured training programs, and driving service excellence in customer-facing environments. The role combines training design, facilitation, quality assurance and coaching, making it ideal for someone who thrives in fast-paced environments such as customer support operations, call centers, service delivery teams, or international support hubs. Whether you are already based in Malta or considering a career move to one of Europes leading international business hubs, this role offers the chance to work with multicultural teams and play a key role in shaping operational quality and employee development. [. .. ] Quality Assurance, Learning Development, or Customer Operations Strong presentation, facilitation and communication skills Experience delivering training programs and coaching team members Experience working in customer support, service operations or call center environments Familiarity with QA frameworks, quality monitoring tools, and performance metrics Nice to have: Experience mentoring or coaching employees Experience building learning materials or training documentation Experience working in international or multilingual environments Benefits Competitive salary package Performance bonus and benefits Opportunity to work in an international business environment in [. .. ]
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Job am 07.03.2026 bei Neuvoo gefunden
Next Job Abroad
• Stuttgart, Baden- Württemberg
[. .. ] for a Senior Training Quality Assurance Specialist to join an international operations team with a finance company in Malta. This is an excellent opportunity for an experienced [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Training Specialist, QA Analyst, Learning Development professional, or Customer Operations Coach who enjoys improving team performance, building structured training programs, and driving service excellence in customer-facing environments. The role combines training design, facilitation, quality assurance and coaching, making it ideal for someone who thrives in fast-paced environments such as customer support operations, call centers, service delivery teams, or international support hubs. Whether you are already based in Malta or considering a career move to one of Europes leading international business hubs, this role offers the chance to work with multicultural teams and play a key role in shaping operational quality and employee development. [. .. ] Quality Assurance, Learning Development, or Customer Operations Strong presentation, facilitation and communication skills Experience delivering training programs and coaching team members Experience working in customer support, service operations or call center environments Familiarity with QA frameworks, quality monitoring tools, and performance metrics Nice to have: Experience mentoring or coaching employees Experience building learning materials or training documentation Experience working in international or multilingual environments Benefits Competitive salary package Performance bonus and benefits Opportunity to work in an international business environment in [. .. ]
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Job am 06.03.2026 bei Neuvoo gefunden
Next Job Abroad
German speaking Senior Training QA Specialist for financial company in Malta
• Harburg, Hamburg
[. .. ] for a Senior Training Quality Assurance Specialist to join an international operations team with a finance company in Malta. This is an excellent opportunity for an experienced [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Training Specialist, QA Analyst, Learning Development professional, or Customer Operations Coach who enjoys improving team performance, building structured training programs, and driving service excellence in customer-facing environments. The role combines training design, facilitation, quality assurance and coaching, making it ideal for someone who thrives in fast-paced environments such as customer support operations, call centers, service delivery teams, or international support hubs. Whether you are already based in Malta or considering a career move to one of Europes leading international business hubs, this role offers the chance to work with multicultural teams and play a key role in shaping operational quality and employee development. [. .. ] Quality Assurance, Learning Development, or Customer Operations Strong presentation, facilitation and communication skills Experience delivering training programs and coaching team members Experience working in customer support, service operations or call center environments Familiarity with QA frameworks, quality monitoring tools, and performance metrics Nice to have: Experience mentoring or coaching employees Experience building learning materials or training documentation Experience working in international or multilingual environments Benefits Competitive salary package Performance bonus and benefits Opportunity to work in an international business environment in [. .. ]
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Job am 05.03.2026 bei Neuvoo gefunden
Hendrick Automotive Group
• Regensburg, Bavaria
Hendrick Automotive Group Location: 6000 Monroe Rd, Charlotte, North Carolina 28212 Summary: The Service Desk
Analyst I is the primary point of contact for all requests for IT assistance [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] and provides technical support on a wide range of issues in a call center environment. This position may require some travel and may assist with software deployments in dealerships. Job Responsibilities : Answering phone calls placed to the Service Desk, logging calls in the ticketing system and responding to requests for support made via ticketing system. Providing professional and courteous assistance to our Teammates, [. .. ]
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Job am 04.03.2026 bei Neuvoo gefunden
Concentrix
Performance Analyst (m/w/d) Qualitätskontrolle und Qualitätssicherung
• Duisburg, North Rhine- Westphalia
Betriebliche Altersvorsorge
Description Du suchst einen abwechslungsreichen Job mit Flexibilität und Verantwortung ? Dann ist diese Stelle genau das Richtige für dich. Für einen unserer internationalen Kunden suchen wir einen Performance
MEHR INFOS ZUM STELLENANGEBOT
[...] class=highlight_text>Analyst (m/w/d) Qualitätskontrolle und Qualitätssicherung der mit tatkräftigem Einsatz dabei hilft, frische Ansätze im telefonischen Kundenservice umzusetzen. In dieser Position analysierst und bewertest Du die Qualität der Kundeninteraktionen und arbeitest eng mit dem Führungsteam zusammen, um Prozesse zu optimieren, die Effizienz zu steigern und das Kundenerlebnis zu verbessern. Wir [. .. ] Umsetzung im Blick behalten. An Kalibrierungen mit anderen Fachbereichen und dem Auftraggeber teilnehmen. Concentrix passt perfekt zu dir, wenn du: Jede Menge Erfahrung in der Qualitätssicherung bzw. Quality Evaluation im
Call Center hast. Dich im B2B-Vertrieb bestens auskennst. Lust hast, an unserem Standort in Duisburg durchzustarten. Auf Deutsch und Englisch in B2B-Situationen klar und effektiv kommunizierst. Dich in einem internationalen Umfeld zu Hause fühlst und gleichzeitig die Flexibilität eines Start-ups lebst. Entscheidungen klar und nachvollziehbar vermittelst und auch in [. .. ]
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Job am 09.02.2026 bei Neuvoo gefunden
Cross Border Talents
• Essen, North Rhine- Westphalia
We are currently recruiting for an experience Workforce Management Real Time
Analyst to join our clients team in Essen. DUTIES AND RESPONSIBILITIES: Monitor and track billable hour projections, alerting [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] management to potential risks. Communicate effectively with relevant teams and stakeholders. Coordinate and implement ad hoc events and training plans based on client needs. Ensure timely delivery and analysis of shrinkage, adherence, and [. .. ] and perform analysis to guide future strategies. REQUIREMENTS Fluency in English (C1 level minimum) , with strong proficiency in both written and spoken communication. Minimum 2 years experience in a call center, with at least 1 year in workforce management. Familiarity with workforce management processes (staffing, scheduling, service level analysis, metrics) . Proficient in common office software and productivity tools (e. g. , spreadsheets, word processing, presentations) . Knowledge of local labor laws and regulations related to workforce management (preferred) . Strong [. .. ]
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Job am 09.02.2026 bei Neuvoo gefunden
Cross Border Talents
Workforce Management Senior Real Time Analyst (Barcelona or Essen)
• Essen, North Rhine- Westphalia
We are currently recruiting for a Workforce Management Senior Real Time
Analyst to join our clients team in either Barcelona, Spain or Essen, Germany. DUTIES AND RESPONSIBILITIES: Monitor intraday [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] metrics (volumes, productivity, KPIs) to ensure staffing levels align with service level agreements. Adjust schedules and call/ skill routing based on real-time performance and volumes. Provide real-time and post-mortem performance reports to Operations leaders. Communicate intraday challenges impacting service levels and recommend actions. Offer feedback and guidance to team members for performance improvement and development. Identify improvement opportunities and provide actionable insights to leadership. [. .. ] execution of real-time projects and initiatives. REQUIREMENTS C2 level or C1 Fluency in English, with strong proficiency in both written and spoken communication. Minimum 2 years experience in Call Center Operations or Customer Service, with 18+ months in real-time analysis. Bachelors degree or equivalent. Familiarity with workforce management processes (staffing, scheduling, service levels, metrics) preferred. Proficient in using common office software and productivity tools. Knowledge of local labor laws related to workforce management and scheduling preferred. Strong decision-making, [. .. ]
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Job am 08.02.2026 bei Neuvoo gefunden
Cross Border Talents
• Essen, North Rhine- Westphalia
Experienced Workforce Management Scheduler
Analyst is wanted to join our clients team in Essen, Germany. DUTIES AND RESPONSIBILITIES: Create and manage comprehensive schedules, incorporating team needs such as training, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] coaching, feedback sessions, and future resource requirements. Resolve scheduling conflicts and recommend solutions for issues or special requests from team members or clients. Collaborate with key [. .. ] upcoming weeks. REQUIREMENTS Fluency in English (minimum C1 level) , with strong proficiency in both written and spoken communication. At least 2 years of experience in a customer service or call center environment, with at least 1 year in workforce management preferred. Familiarity with workforce management processes such as staffing forecasts, scheduling, and performance metrics is preferred. Proficient in using Google Suite (e. g. , Sheets, Slides) and Microsoft Office applications (e. g. , Word, Excel) . Knowledge of local labor laws [. .. ]
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Job am 30.01.2026 bei Neuvoo gefunden
TELUS Digital
Digital Trust and Safety Analyst Relocation to Sofia, Bulgaria with German (m/f/d)
Homeoffice möglich
[. .. ] your career and achieve your next challenge? If your answer is YES-join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria As a Digital Trust [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] and Safety Analyst with German and English you will be a part of a great team and all together will: Review user-generated back-office information to ensure compliance with established policies Take prompt and appropriate action on information that violates guidelines or poses risks Stay updated on internal policies to ensure accurate [. .. ] thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the worlds largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service-all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are [. .. ]
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Job am 30.01.2026 bei Neuvoo gefunden
TELUS Digital
Homeoffice möglich
[. .. ] your career and achieve your next challenge? If your answer is YES-join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria As a Digital Trust [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] and Safety Analyst with German and English you will be a part of a great team and all together will: Review user-generated back-office information to ensure compliance with established policies Take prompt and appropriate action on information that violates guidelines or poses risks Stay updated on internal policies to ensure accurate [. .. ] thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the worlds largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service-all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are [. .. ]
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Job am 10.01.2026 bei Neuvoo gefunden
TELUS Digital
Customer Support Analyst in a Fintech Account with Danish and English
• Hamburg
[. .. ] Support and learning Employee referral bonuses Financial support during relocation (e. g. : for transportation, hotel stay, rent, and assistance in finding a long-term rental) As a [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will: Provide solutions to questions/ inquiries encountered in money transfer transactions or forward the issue to the relevant units Provide timely reply and accurate information on the clients request Assist [. .. ] thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the worlds largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service-all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are [. .. ]
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Job am 10.01.2026 bei Neuvoo gefunden
TELUS Digital
Customer Support Analyst in a Fintech Account with Danish and English
• Schleswig- Holstein
[. .. ] Support and learning Employee referral bonuses Financial support during relocation (e. g. : for transportation, hotel stay, rent, and assistance in finding a long-term rental) As a [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Customer Support Analyst in a Fintech Account with Danish and English you will be a part of a great team and all together will: Provide solutions to questions/ inquiries encountered in money transfer transactions or forward the issue to the relevant units Provide timely reply and accurate information on the clients request Assist [. .. ] thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the worlds largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service-all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are [. .. ]
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Job am 06.12.2025 bei Neuvoo gefunden
CGI
Multilingual Service Desk Analyst (German/ English) with work location Philippines (m/f/d)
• Eschborn, Hessen
Position Description: The main responsibility of the Service Desk
Analyst involves taking in Level 1 Calls and providing Level 1 Technical Support to user inquiries received either via
MEHR INFOS ZUM STELLENANGEBOT
[...] class=highlight_text>call or email. The resource assigned You are expected to adhere to Quality Criteria in performing the tasks, including making sure that the tickets are updated with complete logs and activities. You will be supporting multiple Retail accounts. This role is based in CGI Philippine Global Delivery
Center (Taguig City, Philippines) . This is a unique relocation opportunity for German (speaking) citizens. Due to the internationality of the role, we appreciate your CV in English. Your future duties and responsibilities: You will handle first line incidents, including triage and troubleshooting, give resolution where possible and assignment where required [. .. ]
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Job am 16.11.2025 bei Neuvoo gefunden
TELUS Digital
Vollzeit Digital Trust und Safety Analyst mit Deutschkenntnissen (m/w/d) in Leipzig
• Delitzsch, Saxony
[. .. ] erwartet, dass Teammitglieder während der gesamten Arbeitszeit, einschließlich der Ausbildungsphase, vor Ort in Leipzig tätig sind. Über uns: Ausgezeichneter Kundenservice ist seit jeher unsere Leidenschaft mit dem [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Zusammenschluss von Competence Call Center und TELUS Digital im Jahr 2020 sind wir den nächsten Schritt gegangen. Nun bieten wir international mit über 75.000 Teammitglieder den Kundenservice auf höchstem Niveau in über 50 Sprachen an und das für weltweit agierende und angesehene Partner wie Google, Fitbit, Airbnb und Riot. Arbeitgeber mit Chancengleichheit TELUS Digital [. .. ]
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Job am 13.11.2025 bei Neuvoo gefunden
TELUS Digital
Vollzeit Digital Trust und Safety Analyst mit Deutschkenntnissen (m/w/d) in Leipzig
• Halle (Saale) , Saxony- Anhalt Halle (Saale)
[. .. ] erwartet, dass Teammitglieder während der gesamten Arbeitszeit, einschließlich der Ausbildungsphase, vor Ort in Leipzig tätig sind. Über uns: Ausgezeichneter Kundenservice ist seit jeher unsere Leidenschaft mit dem [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Zusammenschluss von Competence Call Center und TELUS Digital im Jahr 2020 sind wir den nächsten Schritt gegangen. Nun bieten wir international mit über 75.000 Teammitglieder den Kundenservice auf höchstem Niveau in über 50 Sprachen an und das für weltweit agierende und angesehene Partner wie Google, Fitbit, Airbnb und Riot. Arbeitgeber mit Chancengleichheit TELUS Digital [. .. ]
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Job am 12.11.2025 bei Neuvoo gefunden
TELUS Digital
Vollzeit Digital Trust und Safety Analyst mit Deutschkenntnissen (m/w/d) in Leipzig
• Chemnitz, Saxony
[. .. ] erwartet, dass Teammitglieder während der gesamten Arbeitszeit, einschließlich der Ausbildungsphase, vor Ort in Leipzig tätig sind. Über uns: Ausgezeichneter Kundenservice ist seit jeher unsere Leidenschaft mit dem [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Zusammenschluss von Competence Call Center und TELUS Digital im Jahr 2020 sind wir den nächsten Schritt gegangen. Nun bieten wir international mit über 75.000 Teammitglieder den Kundenservice auf höchstem Niveau in über 50 Sprachen an und das für weltweit agierende und angesehene Partner wie Google, Fitbit, Airbnb und Riot. Arbeitgeber mit Chancengleichheit TELUS Digital [. .. ]
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Häufig gestellte Fragen
Wieviel verdient man als Call Center Analyst pro Jahr?
Als Call Center Analyst verdient man zwischen EUR 30.000,- bis EUR 45.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Call Center Analyst Jobs bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 34 offene Stellenanzeigen für Call Center Analyst Jobs.
Wieviele Unternehmen suchen nach Bewerbern für Call Center Analyst Jobs?
Aktuell suchen 12 Unternehmen nach Bewerbern für Call Center Analyst Jobs.
Welche Unternehmen suchen nach Bewerbern für Call Center Analyst Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Call Center Analyst Stellenangebote:
- TELUS Digital (16 Jobs)
- Next Job Abroad (4 Jobs)
- Cross Border Talents (3 Jobs)
- Daikin Industries (2 Jobs)
- Malt (1 Job)
- ABB (1 Job)
In welchen Bundesländern werden die meisten Call Center Analyst Jobs angeboten?
Die meisten Stellenanzeigen für Call Center Analyst Jobs werden derzeit in Nordrhein-Westfalen (10 Jobs), Sachsen (8 Jobs) und Niedersachsen (5 Jobs) angeboten.
Zu welchem Berufsfeld gehören Call Center Analyst Jobs?
Call Center Analyst Jobs gehören zum Berufsfeld Telefon & Call-Center.