8 Jobs für Contact Center Technology in Essen
Stellenangebote Contact Center Technology in Essen Jobs
Job am 13.03.2026 bei Jobleads gefunden
• Essen, Nordrhein- Westfalen
Business Analyst We are seeking a dynamic and communicative
Contact Center Technical Business Analyst to join our team. In this role, you will work closely with our Data Engineers to [...]
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[...] deploy and customize CX tools for various use cases within contact center environments. As a brand ambassador and local product evangelist, you will be responsible for understanding, promoting, and presenting our [. .. ] staff and convincing consumers of their value Requirements Bachelor s degree in Business Administration, Information Systems, or a related field 3+ years of experience in business analysis, preferably in a technology-driven environment Excellent communication skills, both verbal and written, with the ability to present complex ideas to diverse audiences Strong analytical and problem-solving skills Proven ability with prompt engineering and generative AI tools and chatbots Ability to quickly learn and adapt to new technologies and methodologies Experience in project [. .. ]
Job am 01.01.2026 bei Jobleads gefunden
• Essen, Nordrhein- Westfalen
Homeoffice möglich Abgeschlossenes Studium
[. .. ] und Implementierung von Conversational AI Lösungen zurück, vorzugsweise im Agentur oder Beratungsumfeld. Technologie Weitblick: Du besitzt tiefes Verständnis für moderne Web Architekturen, Cloud Plattformen, Schnittstellen Design, Gen [...]
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[...] AI RAG, die Anbindung von Contact Center Plattformen (CCaa S) und Telefonanlagen (PBX, SBC) und weißt, wie Enterprise IT tickt. Du behältst das Big Picture im Blick, denkst in langfristigen Systemlandschaften statt in Silos und erkennst technische Risiken frühzeitig. Stakeholdermanagement: Du sprichst die Sprache der Entwicklerinnen und Entwickler ebenso fließend wie die der CLevel Entscheider und kannst komplexe Technik [. .. ] uns nicht stillsteht. Denn gemeinsam zu wachsen und Chancengeber zu sein, das ist programmiert in unserer DNA. Seniority level Mid Senior level Employment type Fulltime Job function Engineering and Information Technology Industries IT Services and IT Consulting Location Dortmund, North Rhine Westphalia, Germany #J-18808-Ljbffr 73629387 [. .. ]
Job vor 6 Tagen bei Neuvoo gefunden
Atlas Copco
• Essen, North Rhine- Westphalia
[. .. ] parental leave replacement of at least one year. As a Business Controller, your mission is to oversee the ITBA Business Lines Service (SCE) and Genral Industry (GIN) [...]
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[...] of the Customer Center supporting the Business Line Managers in effective decision-making. This role safeguards internal controls to protect company assets while identifying areas for improvement. Part of Finance Department, you will support the financial systems, reporting, tax planning, budgeting, forecasting, strategic planning, and investment analysis. By collaborating with various departments, the Business [. .. ] Diversity, sustainability, and environmental awareness: Your engagement in various internal and external initiatives is welcome, and together we strive to make the world a better place. State-of-the-art technology and convenience: A laptop and smartphone for both business and private use, free parking, and excellent public transport connections. Additional perks and benefits: Monthly changing offers through our corporate benefits program, access to the TÜV Nord canteen, as well as free fruit and hot beverages. Job location This role offers a hybrid working arrangement, allowing you to split your time between working remotely and being on-site at our office in Essen, Germany. Contact information Talent Acquisition Team: Margarete Aufermann 86526145 [. .. ]
Job am 22.02.2026 bei Neuvoo gefunden
Atlas Copco
• Essen, North Rhine- Westphalia
Work-Life-Balance
[. .. ] As a Business Development Manager Defense (m/w/d) , your mission is to increase the sales, market share, and brand presence for the Defense Sub-Segments across the Customer [...]
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[...] Center Central Europe in line with our vision and strategy to become #1 provider for Smart Factory Tightening Solutions. This shall be achieved by working together with the local customer centers ensuring they know where to go, what to do, and how to do it to successfully develop this business. [. .. ] Create awareness within the segment for Atlas Copco: e. g. on fairs, techdays, key-note speeches on events. Identify customer needs, initiate product development and be the divisional point of contact for the segments with our Product Company. Map and identify channel partners to implement a successful channel strategy. Work in close cooperation with Division (Global BDM Defense) and Application Center (ACE) . Be the ambassador for the main Key Accounts with headquarters in your region, knowing the main stakeholders, and [. .. ] To succeed, you will need At least five years of professional experience in a comparable position in business development, product management or sales-ideally in the military, aerospace and security technology sector. Business or Engineering Degree or higher. Must have a positive attitude i. e. a high level of social skills, with an ability to quickly create strong relationships and intimacy, at all levels, both internally and externally. Be solution-oriented with a broad understanding of military operational and technical areas [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Essen, North Rhine- Westphalia
[. .. ] scheduling, intraday management, and reporting, ensuring efficiency and accuracy Monitor key WFM metrics and analyze trends to identify risks, opportunities, and areas for improvement Act as the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] primary point of contact for senior leadership and stakeholders, providing insights and recommendations on WFM related decisions Manage escalations, resolve complex challenges, and provide guidance on critical decision-making Drive standardization and alignment of WFM processes, tools, and practices across regions and programs, establishing frameworks and ensuring consistency in execution Lead the implementation of [. .. ] ensure WFM scalability and efficiency Lead and mentor WFM managers and their teams, ensuring a high performance culture and continuous professional growth Core competencies Giving support, focusing on customers, embracing technology, managing self-development Leadership competencies Providing leadership, leading change, building effective teams, managing stakeholders What we expect: 7+ years of experience in workforce management, with at least 3 years in a senior leadership role Proven track record in driving large-scale WFM initiatives and process improvements Bachelors degree in business, [. .. ] as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture Advanced job opportunities in our internationally growing company Great office at the city center of Essen Positive international working environment Fun Floor with Play Station, table tennis, and much more Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks Attractive employee referral bonus programs Intriguing and diverse responsibilities Join our team and apply now If you are looking [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Essen, North Rhine- Westphalia
[. .. ] scheduling, intraday management, and reporting, ensuring efficiency and accuracy Monitor key WFM metrics and analyze trends to identify risks, opportunities, and areas for improvement Act as the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] primary point of contact for senior leadership and stakeholders, providing insights and recommendations on WFM related decisions Manage escalations, resolve complex challenges, and provide guidance on critical decision-making Drive standardization and alignment of WFM processes, tools, and practices across regions and programs, establishing frameworks and ensuring consistency in execution Lead the implementation of [. .. ] ensure WFM scalability and efficiency Lead and mentor WFM managers and their teams, ensuring a high performance culture and continuous professional growth Core competencies Giving support, focusing on customers, embracing technology, managing self-development Leadership competencies Providing leadership, leading change, building effective teams, managing stakeholders What we expect: 7+ years of experience in workforce management, with at least 3 years in a senior leadership role Proven track record in driving large-scale WFM initiatives and process improvements Bachelors degree in business, [. .. ] as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture Advanced job opportunities in our internationally growing company Great office at the city center of Essen Positive international working environment Fun Floor with Play Station, table tennis, and much more Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks Attractive employee referral bonus programs Intriguing and diverse responsibilities Join our team and apply now If you are looking [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Essen, North Rhine- Westphalia
[. .. ] What we offer: Working in a dynamic and multicultural team with flat hierarchies and an informal culture Advanced career opportunities in our internationally growing company Great office [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] in the city center of Essen Positive international work environment A fun floor with Play Station, table tennis and much more On-site gym Stay fit and active with our company gym Office canteen Enjoy fresh and healthy meals daily in our canteen Appealing office benefits, regular fruit deliveries for a healthy lifestyle and [. .. ] affecting service level agreements to operations managers to support required actions Support communication with team leaders and front-line team members Responsibilities: Core competencies: Provide support, put customers first, integrate technology, self-development Functional competencies: Knowledge of real-time monitoring and reporting Analytical skills and problem-solving competence Ability to work in a fast-paced environment What we expect: Previous professional experience in a contact center/ BPO environment and bring interest and understanding for Workforce Management Experience in WFM is a plus, but not required High school diploma CEFR C1 English (oral/ written) . German language skills are a plus, but not required If you are based in another location but interested in relocating to [. .. ]
Job am 01.11.2025 bei Neuvoo gefunden
TELUS Digital
• Essen, North Rhine- Westphalia
[. .. ] scheduling, intraday management, and reporting, ensuring efficiency and accuracy Monitor key WFM metrics and analyze trends to identify risks, opportunities, and areas for improvement Act as the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] primary point of contact for senior leadership and stakeholders, providing insights and recommendations on WFM related decisions Manage escalations, resolve complex challenges, and provide guidance on critical decision-making Drive standardization and alignment of WFM processes, tools, and practices across regions and programs, establishing frameworks and ensuring consistency in execution Lead the implementation of [. .. ] ensure WFM scalability and efficiency Lead and mentor WFM managers and their teams, ensuring a high performance culture and continuous professional growth Core competencies Giving support, focusing on customers, embracing technology, managing self-development Leadership competencies Providing leadership, leading change, building effective teams, managing stakeholders What we expect: 7+ years of experience in workforce management, with at least 3 years in a senior leadership role Proven track record in driving large-scale WFM initiatives and process improvements Bachelors degree in business, [. .. ] as part of a dynamic and multicultural team, with flat hierarchies and a first-name workplace culture Advanced job opportunities in our internationally growing company Great office at the city center of Essen Positive international working environment Fun Floor with Play Station, table tennis, and much more Appealing benefits in the office, regular fruit deliveries for a healthy lifestyle, and free drinks Attractive employee referral bonus programs Intriguing and diverse responsibilities Join our team and apply now If you are looking [. .. ]
Häufig gestellte Fragen
Wieviel verdient man als Contact Center Technology pro Jahr?
Als Contact Center Technology verdient man zwischen EUR 40.000,- bis EUR 60.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Contact Center Technology Jobs in Essen bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 8 offene Stellenanzeigen für Contact Center Technology Jobs in Essen.
Zu welchem Berufsfeld gehören Contact Center Technology Jobs in Essen?
Contact Center Technology Jobs in Essen gehören zum Berufsfeld Telefon & Call-Center.
