190 Jobs für Service Level Agreement Manager
Stellenangebote Service Level Agreement Manager Jobs
Job am 02.12.2025 bei Jobware gefunden
Hensoldt
• Ulm
Abgeschlossenes Studium
Flexible Arbeitszeiten Work-Life-Balance
[. .. ] im MDAX notiert. For the department Customer Services ATC/ TRML-4D for ground-based radar systems at the Ulm site at the earliest date possible, we are looking for [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] a Service Operations Manager (w/m/d) Applications from younger professionals, who may not yet fulfil all requirements and are motivated for a demanding further development, are very welcome as well. The department Customer Services ATC/ TRML-4D is responsible for the Integrated Logistics Support and the subsequent Service Support of our military and [. .. ] eines Service Management Plan Unterstützung der Überführung der Systeme in die Servicephase Sicherstellung der Verfügbarkeit und Versorgbarkeit des Systems beim Kunden Verantwortung für die Einhaltung der kundenspezifischen KPIs gemäß Service Level Agreement (SLA) Verantwortung für die Kommunikation mit dem Kunden hinsichtlich Incidents Definition und Dokumentation von Incidents Reports in den Statusboardsagieren als Schnittstelle zum 2nd und 3rd Level Team Planung und Durchführung von Reparatureinsätzen Erstellung von Service- und Ersatzteilangeboten Steuerung von internen und externen Partnern Service-bezogene Managementaufgaben in interdisziplinären Produktteams während [. .. ]
Job am 08.10.2025 bei Jobware gefunden
Advantest Europe GmbH
Global Commodity Leader (m/f/d)
• Böblingen
Führungs-/ Leitungspositionen
[. .. ] individual will utilize team members to formulate and execute appropriate strategies for the selected spend category which result e. g. , in overall total cost reduction, risk [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] mitigation and quality/ service sustained improvements. Other accountabilities include a high level of extensive category analysis of spend, liability and supply demand data, identifying opportunities for consolidated negotiations based on operating company data, evaluating and selection of preferred suppliers based on performance criteria, leveraging of price agreement negotiations, managing and improving supplier performance requirements, leading workshop events, training new team associates on Advantest sourcing tools, methodologies processes, and, analyzing, reporting, and monitoring project savings against goals expectations. The role will include 15-20 travel. The Commodity Team Leader high level responsibilities:Technically lead the global PCB category team [. .. ] to ensure set objectives are being achieved Lead or co-lead global price/ contract negotiations and projects on behalf of all businesses in close collaboration with the global supplier relationship manager Identify gaps in processes, tools or talent and take leadership to close gaps by taking over ownership for developing and implementing respective initiatives and projects Internal Relationships:Reports to the Head of Global Procurement Centre of Excellence Interacts with the cross-functional Leadership (e. g. , Business Procurement Leader/ Global Procurement [. .. ]
Job am 03.12.2025 bei JobMESH gefunden
Hensoldt
Service Operations Manager (w/m/d)
• Baden- Württemberg Ulm
Abgeschlossenes Studium
Flexible Arbeitszeiten Work-Life-Balance
[. .. ] im MDAX notiert. For the department Customer Services ATC/ TRML-4D for ground-based radar systems at the Ulm site at the earliest date possible, we are looking for [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] a Service Operations Manager (w/m/d) Applications from younger professionals, who may not yet fulfil all requirements and are motivated for a demanding further development, are very welcome as well. The department Customer Services ATC/ TRML-4D is responsible for the Integrated Logistics Support and the subsequent Service Support of our military and [. .. ] eines Service Management Plan Unterstützung der Überführung der Systeme in die Servicephase Sicherstellung der Verfügbarkeit und Versorgbarkeit des Systems beim Kunden Verantwortung für die Einhaltung der kundenspezifischen KPIs gemäß Service Level Agreement (SLA) Verantwortung für die Kommunikation mit dem Kunden hinsichtlich Incidents Definition und Dokumentation von Incidents Reports in den Statusboards agieren als Schnittstelle zum 2nd und 3rd Level Team Planung und Durchführung von Reparatureinsätzen Erstellung von Service- und Ersatzteilangeboten Steuerung von internen und externen Partnern Service-bezogene Managementaufgaben in interdisziplinären Produktteams [. .. ]
Job am 08.10.2025 bei JobMESH gefunden
Advantest Europe GmbH
Global Commodity Leader (m/f/d)
• Baden- Wurttemberg Böblingen
Führungs-/ Leitungspositionen
[. .. ] individual will utilize team members to formulate and execute appropriate strategies for the selected spend category which result e. g. , in overall total cost reduction, risk [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] mitigation and quality/ service sustained improvements. Other accountabilities include a high level of extensive category analysis of spend, liability and supply demand data, identifying opportunities for consolidated negotiations based on operating company data, evaluating and selection of preferred suppliers based on performance criteria, leveraging of price agreement negotiations, managing and improving supplier performance requirements, leading workshop events, training new team associates on Advantest sourcing tools, methodologies processes, and, analyzing, reporting, and monitoring project savings against goals expectations. The role will include 15-20 travel. The Commodity Team Leader high level responsibilities: Technically lead the global PCB category [. .. ] to ensure set objectives are being achieved Lead or co-lead global price/ contract negotiations and projects on behalf of all businesses in close collaboration with the global supplier relationship manager Identify gaps in processes, tools or talent and take leadership to close gaps by taking over ownership for developing and implementing respective initiatives and projects Internal Relationships: Reports to the Head of Global Procurement Centre of Excellence Interacts with the cross-functional Leadership (e. g. , Business Procurement Leader/ Global [. .. ]
Job am 04.12.2025 bei Neuvoo.com gefunden
WBS IT- Service GmbH
• Saxony- Anhalt Halle (Saale)
Abgeschlossene Ausbildung
Firmenwagen Sabbaticals Jobticket
make IT happen Wir, die WBS IT-
Service Gmb H, unterstützen seit 1990 Firmen und Organisationen ganzheitlich bei der passgenauen Gestaltung und Nutzung ihrer IT-Landschaft. Um unser Team im Service Desk [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] weiter zu verstärken und damit unsere Kunden besser unterstützen zu können suchen wir ab sofort einen IT Service Desk Agent (m/w/d) in Leipzig oder Halle. [. .. ] entgegen, erfasst diese im IT-Service-Management-System und klassifizierst diese gemäß unserer festgelegten ITIL-Prozesse. Ressourcenmanagement und Aufgabenverteilung: Du übernimmst die Zuweisung der Tickets an den 1st- und 2nd-Level-Support, basierend auf deren Verfügbarkeit und Kompetenzen, anhand der vereinbarten Service-Level-Agreements. Anschließend überwachst du die Reaktions- und Bearbeitungszeiten und stimmst dich mit unseren Kunden zur Planung und Organisation der Service-Einsätze ab. Kommunikation mit Kunden und internen Teams: Du informierst unsere Kunden proaktiv über den aktuellen Fortschritt von [. .. ] du mittels professioneller Kommunikation und nachvollziehbaren Zeitplänen eine positive Kundenerfahrung sicher. Systemüberwachung und Reporting: Du überwachst den Status laufender Tickets und die Einhaltung der Reaktions- und Lösungszeiten gemäß Service-Level-Agreement, pflegst Daten und Notizen im Ticketsystem, um eine lückenlose Nachverfolgbarkeit zu gewährleisten und erstellst Berichte zur Performance und zur Kundenzufriedenheit. Prozessoptimierung und Qualitätsmanagement: Du unterstützt in der Weiterentwicklung von Prozessen im Ticket- und Ressourcenmanagement und arbeitest aktiv bei internen Projekten zur Optimierung des Kundenservices und der betrieblichen Abläufe mit. Das [. .. ] an nachhaltige Lerneffekte erzielen kannst. Zusätzlich stehen dir mehr als 200 hilfsbereite Kollegen zur Verfügung, die dich gern bei deinen neuen Aufgaben unterstützen. Zielgerichtete Weiterbildungen in Absprache mit unserem Education Manager: Gemeinsam erarbeiten wir einen individuellen Weiterentwicklungsplan und unterstützen dich bei der Erreichung deiner beruflichen Ziele. Die Umsetzung erfolgt intern oder in Form eines unserer zahlreichen Fach- und Führungskräftetrainings von externen Anbietern und Zertifizierungspartnern. Moderner Arbeitsplatz: Bei uns erhältst du standardmäßig ein Notebook, ein Diensthandy und ein mobiles Headset ungeachtet deiner [. .. ]
Job am 04.12.2025 bei Neuvoo.com gefunden
WBS IT- Service GmbH
IT Service Desk Agent (m/w/d) in Leipzig oder Halle-System Engineering/ Admin, Ingenieur
• Saxony Leipzig
Abgeschlossene Ausbildung
Firmenwagen Sabbaticals Jobticket
make IT happen Wir, die WBS IT-
Service Gmb H, unterstützen seit 1990 Firmen und Organisationen ganzheitlich bei der passgenauen Gestaltung und Nutzung ihrer IT-Landschaft. Um unser Team im Service [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Desk weiter zu verstärken und damit unsere Kunden besser unterstützen zu können suchen wir ab sofort einen IT Service Desk Agent (m/w/d) in Leipzig oder Halle. [. .. ] entgegen, erfasst diese im IT-Service-Management-System und klassifizierst diese gemäß unserer festgelegten ITIL-Prozesse. Ressourcenmanagement und Aufgabenverteilung: Du übernimmst die Zuweisung der Tickets an den 1st- und 2nd-Level-Support, basierend auf deren Verfügbarkeit und Kompetenzen, anhand der vereinbarten Service-Level-Agreements. Anschließend überwachst du die Reaktions- und Bearbeitungszeiten und stimmst dich mit unseren Kunden zur Planung und Organisation der Service-Einsätze ab. Kommunikation mit Kunden und internen Teams: Du informierst unsere Kunden proaktiv über den aktuellen Fortschritt von [. .. ] du mittels professioneller Kommunikation und nachvollziehbaren Zeitplänen eine positive Kundenerfahrung sicher. Systemüberwachung und Reporting: Du überwachst den Status laufender Tickets und die Einhaltung der Reaktions- und Lösungszeiten gemäß Service-Level-Agreement, pflegst Daten und Notizen im Ticketsystem, um eine lückenlose Nachverfolgbarkeit zu gewährleisten und erstellst Berichte zur Performance und zur Kundenzufriedenheit. Prozessoptimierung und Qualitätsmanagement: Du unterstützt in der Weiterentwicklung von Prozessen im Ticket- und Ressourcenmanagement und arbeitest aktiv bei internen Projekten zur Optimierung des Kundenservices und der betrieblichen Abläufe mit. Das [. .. ] an nachhaltige Lerneffekte erzielen kannst. Zusätzlich stehen dir mehr als 200 hilfsbereite Kollegen zur Verfügung, die dich gern bei deinen neuen Aufgaben unterstützen. Zielgerichtete Weiterbildungen in Absprache mit unserem Education Manager: Gemeinsam erarbeiten wir einen individuellen Weiterentwicklungsplan und unterstützen dich bei der Erreichung deiner beruflichen Ziele. Die Umsetzung erfolgt intern oder in Form eines unserer zahlreichen Fach- und Führungskräftetrainings von externen Anbietern und Zertifizierungspartnern. Moderner Arbeitsplatz: Bei uns erhältst du standardmäßig ein Notebook, ein Diensthandy und ein mobiles Headset ungeachtet deiner [. .. ]
Job am 03.12.2025 bei JobMESH gefunden
WBS IT- Service GmbH
IT Service Desk Agent (m/w/d) in Leipzig oder Halle-System Engineering/ Admin, Ingenieur
• Sachsen- Anhalt Halle (Saale)
Abgeschlossene Ausbildung
Firmenwagen Sabbaticals Jobticket
make IT happen Wir, die WBS IT-
Service Gmb H, unterstützen seit 1990 Firmen und Organisationen ganzheitlich bei der passgenauen Gestaltung und Nutzung ihrer IT-Landschaft. Um unser Team im Service [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Desk weiter zu verstärken und damit unsere Kunden besser unterstützen zu können suchen wir ab sofort einen IT Service Desk Agent (m/w/d) in Leipzig oder Halle. [. .. ] entgegen, erfasst diese im IT-Service-Management-System und klassifizierst diese gemäß unserer festgelegten ITIL-Prozesse. Ressourcenmanagement und Aufgabenverteilung: Du übernimmst die Zuweisung der Tickets an den 1st- und 2nd-Level-Support, basierend auf deren Verfügbarkeit und Kompetenzen, anhand der vereinbarten Service-Level-Agreements. Anschließend überwachst du die Reaktions- und Bearbeitungszeiten und stimmst dich mit unseren Kunden zur Planung und Organisation der Service-Einsätze ab. Kommunikation mit Kunden und internen Teams: Du informierst unsere Kunden proaktiv über den aktuellen Fortschritt von [. .. ] du mittels professioneller Kommunikation und nachvollziehbaren Zeitplänen eine positive Kundenerfahrung sicher. Systemüberwachung und Reporting: Du überwachst den Status laufender Tickets und die Einhaltung der Reaktions- und Lösungszeiten gemäß Service-Level-Agreement, pflegst Daten und Notizen im Ticketsystem, um eine lückenlose Nachverfolgbarkeit zu gewährleisten und erstellst Berichte zur Performance und zur Kundenzufriedenheit. Prozessoptimierung und Qualitätsmanagement: Du unterstützt in der Weiterentwicklung von Prozessen im Ticket- und Ressourcenmanagement und arbeitest aktiv bei internen Projekten zur Optimierung des Kundenservices und der betrieblichen Abläufe mit. Das [. .. ] an nachhaltige Lerneffekte erzielen kannst. Zusätzlich stehen dir mehr als 200 hilfsbereite Kollegen zur Verfügung, die dich gern bei deinen neuen Aufgaben unterstützen. Zielgerichtete Weiterbildungen in Absprache mit unserem Education Manager: Gemeinsam erarbeiten wir einen individuellen Weiterentwicklungsplan und unterstützen dich bei der Erreichung deiner beruflichen Ziele. Die Umsetzung erfolgt intern oder in Form eines unserer zahlreichen Fach- und Führungskräftetrainings von externen Anbietern und Zertifizierungspartnern. Moderner Arbeitsplatz: Bei uns erhältst du standardmäßig ein Notebook, ein Diensthandy und ein mobiles Headset ungeachtet deiner [. .. ]
Job am 03.12.2025 bei JobMESH gefunden
WBS IT- Service GmbH
IT Service Desk Agent (m/w/d) in Leipzig oder Halle-System Engineering/ Admin, Ingenieur
• Sachsen Leipzig
Abgeschlossene Ausbildung
Firmenwagen Sabbaticals Jobticket
make IT happen Wir, die WBS IT-
Service Gmb H, unterstützen seit 1990 Firmen und Organisationen ganzheitlich bei der passgenauen Gestaltung und Nutzung ihrer IT-Landschaft. Um unser Team im Service [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Desk weiter zu verstärken und damit unsere Kunden besser unterstützen zu können suchen wir ab sofort einen IT Service Desk Agent (m/w/d) in Leipzig oder Halle. [. .. ] entgegen, erfasst diese im IT-Service-Management-System und klassifizierst diese gemäß unserer festgelegten ITIL-Prozesse. Ressourcenmanagement und Aufgabenverteilung: Du übernimmst die Zuweisung der Tickets an den 1st- und 2nd-Level-Support, basierend auf deren Verfügbarkeit und Kompetenzen, anhand der vereinbarten Service-Level-Agreements. Anschließend überwachst du die Reaktions- und Bearbeitungszeiten und stimmst dich mit unseren Kunden zur Planung und Organisation der Service-Einsätze ab. Kommunikation mit Kunden und internen Teams: Du informierst unsere Kunden proaktiv über den aktuellen Fortschritt von [. .. ] du mittels professioneller Kommunikation und nachvollziehbaren Zeitplänen eine positive Kundenerfahrung sicher. Systemüberwachung und Reporting: Du überwachst den Status laufender Tickets und die Einhaltung der Reaktions- und Lösungszeiten gemäß Service-Level-Agreement, pflegst Daten und Notizen im Ticketsystem, um eine lückenlose Nachverfolgbarkeit zu gewährleisten und erstellst Berichte zur Performance und zur Kundenzufriedenheit. Prozessoptimierung und Qualitätsmanagement: Du unterstützt in der Weiterentwicklung von Prozessen im Ticket- und Ressourcenmanagement und arbeitest aktiv bei internen Projekten zur Optimierung des Kundenservices und der betrieblichen Abläufe mit. Das [. .. ] an nachhaltige Lerneffekte erzielen kannst. Zusätzlich stehen dir mehr als 200 hilfsbereite Kollegen zur Verfügung, die dich gern bei deinen neuen Aufgaben unterstützen. Zielgerichtete Weiterbildungen in Absprache mit unserem Education Manager: Gemeinsam erarbeiten wir einen individuellen Weiterentwicklungsplan und unterstützen dich bei der Erreichung deiner beruflichen Ziele. Die Umsetzung erfolgt intern oder in Form eines unserer zahlreichen Fach- und Führungskräftetrainings von externen Anbietern und Zertifizierungspartnern. Moderner Arbeitsplatz: Bei uns erhältst du standardmäßig ein Notebook, ein Diensthandy und ein mobiles Headset ungeachtet deiner [. .. ]
Job vor 10 Tagen bei Stellen-Online.de gefunden
WBS IT- Service GmbH
• Halle (Saale) , 06114 Halle (Saale)
Teilzeit Homeoffice möglich Abgeschlossene Ausbildung
Firmenwagen Sabbaticals Jobticket
# # make IT happen Wir, die WBS IT-
Service Gmb H, unterstützen seit 1990 Firmen und Organisationen ganzheitlich bei der passgenauen Gestaltung und Nutzung ihrer IT-Landschaft. Um unser Team [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] im Service Desk weiter zu verstärken und damit unsere Kunden besser unterstützen zu können suchen wir ab sofort einen IT Service Desk Agent (m/w/d) in Leipzig oder Halle. [. .. ] entgegen, erfasst diese im IT-Service-Management-System und klassifizierst diese gemäß unserer festgelegten ITIL-Prozesse. -Ressourcenmanagement und Aufgabenverteilung: Du übernimmst die Zuweisung der Tickets an den 1st- und 2nd-Level-Support, basierend auf deren Verfügbarkeit und Kompetenzen, anhand der vereinbarten Service-Level-Agreements. Anschließend überwachst du die Reaktions- und Bearbeitungszeiten und stimmst dich mit unseren Kunden zur Planung und Organisation der Service-Einsätze ab. -Kommunikation mit Kunden und internen Teams: Du informierst unsere Kunden proaktiv über den aktuellen Fortschritt von [. .. ] du mittels professioneller Kommunikation und nachvollziehbaren Zeitplänen eine positive Kundenerfahrung sicher. -Systemüberwachung und Reporting: Du überwachst den Status laufender Tickets und die Einhaltung der Reaktions- und Lösungszeiten gemäß Service-Level-Agreement, pflegst Daten und Notizen im Ticketsystem, um eine lückenlose Nachverfolgbarkeit zu gewährleisten und erstellst Berichte zur Performance und zur Kundenzufriedenheit. -Prozessoptimierung und Qualitätsmanagement: Du unterstützt in der Weiterentwicklung von Prozessen im Ticket- und Ressourcenmanagement und arbeitest aktiv bei internen Projekten zur Optimierung des Kundenservices und der betrieblichen Abläufe mit. [. .. ] an nachhaltige Lerneffekte erzielen kannst. Zusätzlich stehen dir mehr als 200 hilfsbereite Kollegen zur Verfügung, die dich gern bei deinen neuen Aufgaben unterstützen. -Zielgerichtete Weiterbildungen in Absprache mit unserem Education Manager: Gemeinsam erarbeiten wir einen individuellen Weiterentwicklungsplan und unterstützen dich bei der Erreichung deiner beruflichen Ziele. Die Umsetzung erfolgt intern oder in Form eines unserer zahlreichen Fach- und Führungskräftetrainings von externen Anbietern und Zertifizierungspartnern. -Moderner Arbeitsplatz: Bei uns erhältst du standardmäßig ein Notebook, ein Diensthandy und ein mobiles Headset ungeachtet deiner [. .. ]
Job vor 10 Tagen bei Stellen-Online.de gefunden
WBS IT- Service GmbH
IT Service Desk Agent (m/w/d) in Leipzig oder Halle-Vollzeit, Teilzeit, Homeoffice
• Leipzig, 04109
Teilzeit Homeoffice möglich Abgeschlossene Ausbildung
Firmenwagen Sabbaticals Jobticket
# # make IT happen Wir, die WBS IT-
Service Gmb H, unterstützen seit 1990 Firmen und Organisationen ganzheitlich bei der passgenauen Gestaltung und Nutzung ihrer IT-Landschaft. Um unser Team [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] im Service Desk weiter zu verstärken und damit unsere Kunden besser unterstützen zu können suchen wir ab sofort einen IT Service Desk Agent (m/w/d) in Leipzig oder Halle. [. .. ] entgegen, erfasst diese im IT-Service-Management-System und klassifizierst diese gemäß unserer festgelegten ITIL-Prozesse. -Ressourcenmanagement und Aufgabenverteilung: Du übernimmst die Zuweisung der Tickets an den 1st- und 2nd-Level-Support, basierend auf deren Verfügbarkeit und Kompetenzen, anhand der vereinbarten Service-Level-Agreements. Anschließend überwachst du die Reaktions- und Bearbeitungszeiten und stimmst dich mit unseren Kunden zur Planung und Organisation der Service-Einsätze ab. -Kommunikation mit Kunden und internen Teams: Du informierst unsere Kunden proaktiv über den aktuellen Fortschritt von [. .. ] du mittels professioneller Kommunikation und nachvollziehbaren Zeitplänen eine positive Kundenerfahrung sicher. -Systemüberwachung und Reporting: Du überwachst den Status laufender Tickets und die Einhaltung der Reaktions- und Lösungszeiten gemäß Service-Level-Agreement, pflegst Daten und Notizen im Ticketsystem, um eine lückenlose Nachverfolgbarkeit zu gewährleisten und erstellst Berichte zur Performance und zur Kundenzufriedenheit. -Prozessoptimierung und Qualitätsmanagement: Du unterstützt in der Weiterentwicklung von Prozessen im Ticket- und Ressourcenmanagement und arbeitest aktiv bei internen Projekten zur Optimierung des Kundenservices und der betrieblichen Abläufe mit. [. .. ] an nachhaltige Lerneffekte erzielen kannst. Zusätzlich stehen dir mehr als 200 hilfsbereite Kollegen zur Verfügung, die dich gern bei deinen neuen Aufgaben unterstützen. -Zielgerichtete Weiterbildungen in Absprache mit unserem Education Manager: Gemeinsam erarbeiten wir einen individuellen Weiterentwicklungsplan und unterstützen dich bei der Erreichung deiner beruflichen Ziele. Die Umsetzung erfolgt intern oder in Form eines unserer zahlreichen Fach- und Führungskräftetrainings von externen Anbietern und Zertifizierungspartnern. -Moderner Arbeitsplatz: Bei uns erhältst du standardmäßig ein Notebook, ein Diensthandy und ein mobiles Headset ungeachtet deiner [. .. ]
Job am 15.11.2025 bei Stellen-Online.de gefunden
Advantest Europe GmbH
• Deutschland, 99986
Führungs-/ Leitungspositionen Teilzeit
[. .. ] individual will utilize team members to formulate and execute appropriate strategies for the selected spend category which result e. g. , in overall total cost reduction, risk [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] mitigation and quality/ service sustained improvements. Other accountabilities include a high level of extensive category analysis of spend, liability and supply demand data, identifying opportunities for consolidated negotiations based on operating company data, evaluating and selection of preferred suppliers based on performance criteria, leveraging of price agreement negotiations, managing and improving supplier performance requirements, leading workshop events, training new team associates on Advantest sourcing tools, methodologies processes, and, analyzing, reporting, and monitoring project savings against goals expectations. The role will include 15-20 travel. The Commodity Team Leader high level responsibilities:Technically lead the global PCB category team [. .. ] to ensure set objectives are being achieved Lead or co-lead global price/ contract negotiations and projects on behalf of all businesses in close collaboration with the global supplier relationship manager Identify gaps in processes, tools or talent and take leadership to close gaps by taking over ownership for developing and implementing respective initiatives and projects Internal Relationships:Reports to the Head of Global Procurement Centre of Excellence Interacts with the cross-functional Leadership (e. g. , Business Procurement Leader/ Global Procurement [. .. ]
Job vor 4 Tagen bei Jobleads gefunden
Business Unit Head Oncology
• Wien
Business Unit Head Oncology-Austria (m/f/d) (Full-Time, 38.5 hours/ week) Reporting directly to the General
Manager Pharma Austria, the Business Unit Head Oncology will be responsible for establishing and executing [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] GSK Oncology commercial strategies in order to maximise impact for patients and commercial value. GSKs Oncology portfolio of marketed products includes first and best-in-class therapies in womens cancers and hematooncology. Our promising pipeline is [. .. ] operational plans working with the full crossfunctional team (including commercial, medical, pricing market access) Accountability for Commercial Oncology P L, including target setting at the top line and operating profit level and resource allocation Lead internal launch readiness reviews, monthly performance reviews focused on financial results and progress with competitive KPIs at the local and abovecountry level Build and maintain productive, professional relationships with medical experts and key stakeholders bringing external insights into the organisation while building and protecting GSKs reputation [. .. ] employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation) , parental status, national origin, age, disability, genetic information (including family medical history) , military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/ agencies are required to contact GSKs commercial and general procurement/ human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/ agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any [. .. ]
Job vor 4 Tagen bei Jobleads gefunden
• München, Bayern
Führungs-/ Leitungspositionen
[. .. ] become more resilient to the impacts of climate change as well as other emerging sustainability. The Impact You Will Have To provide an efficient and responsive administrative, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] organizational, and logistical service to the Chief Sustainability Officer. The Personal Assistant ensures that the manager could focus on strategic matters by processing delegable tasks and participates in important projects where involvement of the managers office is necessary. Some of your specific responsibilities could include : Ad hoc support on various types of presentations : Ensure busy schedule/ calendar commitments, documents, and international travel arrangements flights, [. .. ] Word. Clearly and effectively express ideas and messages via speech and writing. Highly organized with the ability to handle complex diary management and travel arrangements. Excellent relational skills at every level of the organization. Tact and discretion Able to remain calm and focused under pressure as well as to anticipate needs and be proactive in finding solutions. Profound experience working in a global environment. Fluent English skills A basic understanding of artificial intelligence (AI) and its potential applications in business is [. .. ] directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired. When we do use agencies, we have a PSL in place, so please do not contact managers directly. Failure to comply could or may result in the disqualification of the candidates and/or the termination of our contract and/or fees not being paid. We therefore [. .. ]
Job am 04.12.2025 bei Jobleads gefunden
Principal Solution Consultant (German and English speaking)
• München, Bayern
Beratungs-/ Consultingtätigkeiten
[. .. ] 5 million customers and more than a billion people in more than 180 countries use Docusign solutions to accelerate the process of doing business and simplify peoples [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] lives. With intelligent agreement management, Docusign unleashes businesscritical data that is trapped inside of documents, making it accessible to business systems of record and unlocking business opportunity. What Youll Do Docusign is reimagining how companies create, commit to, and manage their agreements. As a Principal Solutions Consultant within the EMEA Solutions team, you will [. .. ] and tangible customer impact. You will work closely with gotomarket teams and critical customers, translating customer goals into operational, AIassisted agreement workflows. This is an individualcontributor role reporting to the Manager, Solution Consulting (SC Strategic Team) . Responsibilities Advise a select group of highpotential customers, initiating projects and designing or prototyping solutions that integrate Docusigns IAM platform with enterprise technology stacks across the DACH region and EMEA. Act as the technical lead for key accounts in the DACH region and across [. .. ] tools, APIs, and front and backend applications. Experience in the Financial Services, Manufacturing, or Life Science industries. Experience integrating AI into Saa S platforms (e. g. , Docusign, Microsoft, SAP, Google, Service Now, or Salesforce) or deploying AI solutions in enterprise companies. Life at Docusign Docusign is committed to building trust and making the world more agreeable for our employees, customers, and the communities in which we work. We value transparency, honesty, and doing whats right every day. Equity is integral to [. .. ] accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation or a religious accommodation during the application process, please contact us at Seniority Level Mid Senior level Employment Type Fulltime Job Function Consulting, Information Technology, and Sales Industries Software Development Referrals increase your chances of interviewing at Docusign by 2x. #J-18808-Ljbffr 71364455 [. .. ]
Job am 16.10.2025 bei Jobleads gefunden
• Bergheim, Salzburg
Führungs-/ Leitungspositionen
Jobticket
Director Global Aftersales Product Management At PALFINGER, we have been lifting goods to a new
level for over 90 years-with a pioneering and passionate spirit. As a global technology [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] and engineering company, we are the worlds leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12, 350 employees, who contribute their ideas and [. .. ] personal and professional development. Become part of our team and start your career at PALFINGER. As Head of Global Project Product Management in PALFINGERs After Sales Area you coordinate the Service Track across all product developments by providing a robust project management for service related initiatives on a global level. Additionally you guide proper product development of own servicde products (physical and digital type) and ensure ist successful rolout and lifecycle management over the entire Sales Service network. Your responsibilities Lead [. .. ] improving products, integrating customer feedback, and developing new service features. Oversee global rollout of service products and tools, ensuring market readiness through collaboration with regional teams. Build a global Market Manager Network (Sales Ambassadors) within PALFINGERs Sales Service Organization to strenghten After Sales Products and support their rollout proces. Your qualifications Several (8+) years of global experience in after-sales, with a track record of managing complex, cross-functional environments Technical High School, Bachelor or Master degree in Engineering, Buisness Administration, [. .. ] prepared meals and daily meal subsidy Job ticket for travel to and from PALFINGER Numerous employee discounts through Corporate Benefits Minimum yearly gross salary according to Austrian metal industry collective agreement is EUR 65.432, 36 based on full-time employment. According to experience and qualification, we offer a market-conform overpayment. Are you interested in the position and still have questions? Please do not hesitate to contact us. #J-18808-Ljbffr 66135883 [. .. ]
Job am 13.10.2025 bei Jobleads gefunden
Director Global Aftersales Product Management
• Bergheim, Nordrhein- Westfalen
Führungs-/ Leitungspositionen
Jobticket
10.10.2025 At PALFINGER, we have been lifting goods to a new
level for over 90 years-with a pioneering and passionate spirit. As a global technology and engineering company, we [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] are the worlds leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12, 350 employees, who contribute their ideas and [. .. ] personal and professional development. Become part of our team and start your career at PALFINGER. As Director Global Aftersales Product Management in PALFINGERs After Sales division, you will coordinate the Service Track across all product developments by providing robust project management for service-related initiatives on a global level. Additionally, you will guide the proper development of our own service products (both physical and digital) and ensure their successful rollout and lifecycle management across the entire Sales Service network. Your Responsibilities [. .. ] products, integrating customer feedback, and developing new service features. Oversee the global rollout of service products and tools, ensuring market readiness through collaboration with regional teams. Build a global Market Manager Network (Sales Ambassadors) within PALFINGERs Sales Service organization to strengthen After Sales products and support their rollout process. Your Qualifications Minimum of 8 years of global experience in after-sales, with a proven track record of managing complex, cross-functional environments. Technical High School diploma, Bachelors or Masters degree in [. .. ] prepared meals and daily meal subsidy Job ticket for travel to and from PALFINGER Numerous employee discounts through Corporate Benefits Minimum yearly gross salary according to Austrian metal industry collective agreement is EUR 65.432, 36 based on full-time employment. According to experience and qualification, we offer a market-conform overpayment. Are you interested in the position and still have questions? Please do not hesitate to contact us. #J-18808-Ljbffr 65853753 [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
• Penzberg, Bayern
Homeoffice möglich
[. .. ] budgeting process related to the respective site Support local audit, inspection and certification requirements Support local Business Continuity and IT Disaster Recovery planning activities Partner with our [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] internal and external service providers Ensure local services consistently meet agreed-upon quality standards, Service Level Agreements (SLAs) , and experience levels Monitor and report on local service performance and SLA compliance Conduct regular daily and weekly service reviews of performance data with stakeholders and service providers to identify areas for improvement Oversee local incident and request management processes, driving timely resolution and minimizing impact on [. .. ] business objectives and effective service delivery Serve as the primary point of contact for escalating local service issues Communicate site-specific needs, challenges, and performance data to the Service Delivery Manager and relevant Product Managers. Essential skills for your mission: Manage risks progressively and in a way that leads to opportunity Lean-Agile Enterprise mindset that can break down silos. Focus on delivery through collaboration, and bringing people together to work towards the same purpose across organizational boundaries Intellectual curiosity and [. .. ] middle of Vienna oh, and did we mention the best team in the world In Austria, we have a legal obligation to disclose the minimum salary according to our collective agreement, which is gross EUR 2.968-per month for this position. But Rest assured, we offer amazing competitive compensation packages which take into consideration current market trends, therefore you can expect a higher offer that reflects your experience level. Who we are and what we care about? We are committed [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
Scverse Community Manager (f/m/x)
• München, Bayern
Homeoffice möglich
Scverse Community
Manager (f/m/x) Part time, Full time. 15-39 hrs. / week. Neuherberg near Munich. Partial Home Office possible. At Helmholtz Munich, we develop groundbreaking solutions for a healthier [...]
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[...] society in a rapidly changing world. We believe that diverse perspectives drive innovation. Through strong partnerships, we accelerate the transfer of new [. .. ] methods for biomedical applications. In this highly explosive and relevant field of research we are one of the largest and most recognized centers in Germany. On a national and international level we are active and recognized in numerous initiatives and networks. The Institute of Computational Biology (ICB) is globally recognised for innovations in data analysis and modelling of biological systems and diseases, anchored at Helmholtz Munich and the Technical University of Munich. At our institute you will find a scientifically stimulating [. .. ] and video editing If you fulfill all the requirements, you may be eligible for a salary grade of up to E 13. Social benefits are based on the Collective Wage Agreement for Public-Sector Employees (TVö D) . The position has an (initial) fixed term of 1 year but may be extended under certain circumstances. We believe that diversity is the key to groundbreaking research and innovative solutions. Our flexible working models and remote options create a supportive environment for balancing work [. .. ] program, scientific training career center with tailored offers Scientific Resources: State-of-the-art infrastruture and Core Facilities Recreation: 30 days annual leave, flexi days, plus public holidays International Staff Service: Support with the relocation and integration process in Germany Health Promotion: Sports, company doctor, mental health initiatives Interested in applying? If you have any questions, feel free to contact Lukas Heumos, +4989318748782, who will be happy to help. Our recruiting is decentralized-your application will be reviewed directly by the [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
N-i X is a global software solutions and engineering services company We are looking for Technical Program
Manager to join our team. Our client is a leading global company [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] specializing in electronic signature and digital agreement solutions. It helps businesses securely prepare, sign, manage, and store documents online, streamlining workflows and improving efficiency. Responsibilities Drive the successful execution of end-to-end cloud infrastructure programs Lead planning, coordination, and delivery across internal teams and external vendors Ensure alignment between technical implementation and business goals Provide high-[. .. ] Scrum frameworks to facilitate team workflows and continuous improvement Present regular updates to executive leadership on program status, risks, and business impact Coordinate vendor activities and manage thirdparty deliverables and service agreements Maintain detailed documentation and ensure compliance with relevant standards and policies Requirements At least 7 years of experience in a relevant or closely related role Proven experience managing end-to-end cloud infrastructure programs, including large-scale migrations and platform initiatives. Strong leadership and coordination skills with the ability [. .. ] engineers, architects, vendors, and stakeholders. Solid technical understanding of cloud platforms, control plane architecture, and infrastructure automation pipelines. Demonstrated ability to align technical delivery with business objectives and provide executive-level reporting and communication. Handson experience with Agile/ Scrum methodologies and project management tools such as Jira, Asana, or Microsoft Project. Strong risk management, documentation, and compliance skills, with the ability to ensure ontime delivery of complex technical programs. Upper-Intermediate/ Advanced English level We Offer Flexible working format-remote, office-[. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
Senior IT Category Manager
• Wien
[. .. ] operators, and consumer platforms across 120 countries rely on our knowhow and technology to boost their business. Overview We are seeking a highly experienced and commercially astute [...]
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[...] Senior IT Category Manager reporting to our Director Strategic Sourcing to lead and mature our technology sourcing procurement function. Based in our Vienna or London office with hybrid working arrangements, this role offers the opportunity to shape the strategic direction for software, infrastructure, cloud services and cybersecurity solutions. You will act as a trusted [. .. ] be the IT (Sub) Category Strategy, as well as leading complex, highstakes negotiations with global technology providers. The Senior IT Category Manager will build strong, valuedriven supplier relationships, ensuring exceptional service delivery, robust contractual performance, and longterm commercial advantages. Deep understanding of the IT industry and category trends is required. THE CHALLENGE Analyze spend, data, market trends, and internal needs to identify opportunities. Create and manage category strategies that create businessaligned value in collaboration with business stakeholders. Plan oversee all sourcing [. .. ] youre willing to learn and grow with us, we invite you to join our team Additional Information The minimum monthly salary for this position is according to the Collective Bargaining Agreement. Overpayment will be considered depending on qualifications and working experience. Seniority level Mid Senior level Employment type Fulltime Job function General Business and Administrative Industries Software Development and IT Services and IT Consulting #J-18808-Ljbffr 73155296 [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
AVP, Sales Financial Services
• Mannheim, Baden- Württemberg
[. .. ] strategic sales experience and revenue achievement selling multiple enterprise software offerings, while building satisfied, loyal and referenceable customers Significant experience in enterprise software sales (ideally in CRM, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Marketing, Commerce or Service) ; ability to genuinely sell to Csuite and possess highlevel executive presence Consultative sales skills and ability to construct and articulate strong business case and ROI, strategic account planning and execution skills Excellent operational/ analytical skills reporting, forecasting, and data analysis; operations management experience Clevel engagement and negotiation, account strategy, [. .. ] national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter or agency resumes and will not pay any thirdparty agency without a signed agreement. Accommodations If you require assistance due to a disability applying for open positions, please submit a request via the Accommodations Request Form. Salesforce welcomes applications from individuals with a severe disability status (Schwerbehinderung) and is committed to equality and accessibility. Seniority Level Not Applicable Employment Type Fulltime Job Function Sales and Business Development Industries Software Development, IT Services and IT Consulting, Technology, Information and Internet Referrals increase your chances of interviewing at Salesforce by 2x. Get notified about new Assistant Vice President Sales jobs in Mannheim, Baden Württemberg, Germany. International Sales Manager-Digital Platform Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr 73156190 [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
Talent Acquisition Operations Specialist
• Düsseldorf, Nordrhein- Westfalen Duesseldorf
[. .. ] to have you join us Job Description We are adding a Talent Acquisition Operations Specialist to join our global Talent Acquisition (TA) team. You will report to [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] the Global TA Operations Manager, partnering with the Global TA Operations team and regional recruiting team. The Global TA Operations Team leads the core operations and infrastructure for the global Talent Acquisition team to ensure we achieve hiring success by building and providing enablement programs to support recruiting. You will be responsible for entry level knowledge of the global recruitment process, including but not limited to: guidance and coordination of all regular-hire hiring process activities within the recruiting stream lifecycle. Tasks may include candidate facing tasks, interviewing tasks, offer/ employment agreement contract process, background check process (where applicable) , hiring transaction, process compliance, and projects relating to the hiring process. We ask that you have German and English fluency to support requirements. # # # Your Responsibilities: Prepare employment contracts and other required pre-hire administration Preparation for Works Council [. .. ] a positive experience to team members and expresses core company values, such as integrity. Demonstrated customer and candidate management abilities Prepare and deliver information on a consultative level Attention to service time sensitive support global team members # # # What We Offer:Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Employee Assistance Program Personalized wellbeing programs through our On Track program. . . and other local benefits At Rockwell Automation we are dedicated to building a diverse, [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
Manager, Client Delivery Experience
The Opportunity: The
Manager, Client Delivery Experience will lead a group of technical and professional staff in a complex, client facing projects to deliver high quality card processing projects, [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] conversions, parameter configuations, set-up of requested solutions, and execution of quality assurance testing. This position will define requirements and processes for implementation of enhancements [. .. ] for all client projects in assigned area, which may include high-visibility strategic conversions, product implementations; and act as an escalation point of contact for critical issues to ensure quality service and positive relationships between Velera, financial institutions, and partners. This position will provide management leadership and supervision for employees focusing on project implementation using standardized project management processes, tools, and best practices. Platform and processing parameter configurations present significant risk for operational and revenue loss to Velera and our clients. [. .. ] departmental reports and procedures that comply with established contractual requirements for all client and business partner relationships. Manage, monitor, and continually seek ways to improve reporting requirements. Identify any Service Level Agreement (SLA) variances and communicate such variances to appropriate team members. Analyze and evaluate project requirements and scheduling, ensuring all necessary documentation and resource requirements are defined and met. Evaluate requests and support the prioritization of project requests including identification of risks and dependencies, and demonstrating an understanding of the clients [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
IT Officer-Deadline 09 January 2026
• Bonn, Nordrhein- Westfalen
[. .. ] support issues. Maintain IT systems availability Roles and Responsibilities: Provide administrative, organizational, logistical, and other work related services to assist the work of the IT Unit, such [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] as: Providing first level IT support Assist Users in the effective use of existing applications Manage and Administer Microsoft 365 Environment. Configuring and troubleshooting various M365 applications like Share Point, Teams, Exchange, and One Drive Train and support in the use of Microsoft Office 365 suite of tools Be an enabler of IT Solutions [. .. ] users in identifying existing IT Compliant applications required to fulfil their needs and assessing other options when existing systems do not fulfil these needs Help users navigate the IT Framework Agreement to ensure all new applications have been checked for compliance Assisting with user support requests onsite, with telephone and as well with request tracker tool. Assist the ICT-Manager on user administration, user support and server maintenance of Fairtrade Internationals ICT infrastructure. Setup, change and move computer workplace plus peripheral devices. Support FI telephone system smart phone users. Preparation and maintenance of IT documentation and training material Keeping up-to-date with the latest updates, features, and security best [. .. ] network operations (E) Knowledge of Linux Debian, Ubuntu and Cent OS (E) Fluency in German and English, any other language is an advantage (E) Problem solving mentality (E) High commitment to service delivery and solutionoriented working practices (E) Good writing and verbal communication skills (E) An ability to work to tight deadlines and within a challenging environment (E) Very good organizational and work prioritization skills (E) Highly collaborative and supportive approach when providing IT assistance (E) Personal Qualities A willingness to learn [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
Information Systems Security Officer
• Grafenwöhr, Bayern
Beratungs-/ Consultingtätigkeiten
[. .. ] missions. Client Solution Architects (CSA) is currently seeking an Information Systems Security Officer to support a program at Grafenwoehr, Germany. Works with System Administrators (SA) , Command [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] Information System Security Manager (ISSM) , other Information System Security Officers (ISSOs) , multiple Branch Heads, multiple Program Managers (PMs) and a project strategist in support of the completion of a mixture of Certification and Accreditation (C A) boundaries consolidated into overarching master boundaries in support of information assurance policy and regulations. In addition [. .. ] A package development, the individual will be responsible for the day-to-day operations as an ISSO. How Role will make an impact: Develop and maintain an organizational or system-level cybersecurity program that includes cybersecurity architecture, requirements, objectives and policies, cybersecurity personnel, and cybersecurity processes and procedures. Provide support to the System Owner and the ISSM for maintaining the appropriate operational IA posture for a system, program, or enclave. Provide support to the customer on all matters involving the security [. .. ] IA and IA-enabled software, hardware and firmware comply with appropriate security configuration guides. Provide status updates of assigned duties to the appropriate agency heads as defined in their respective Service Level Agreement (SLA) . Respond to all applicable data calls, CTOs, FRAGOs, IAVAs, etc within the requested timeframe. Attend all Cybersecurity Workforce Meetings when requested. Perform as needed system administration on JLCCTC or other simulations or interface systems as needed. Perform as needed technical operations, setup and tear down of servers, systems [. .. ]
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Häufig gestellte Fragen
Wieviel verdient man als Service Level Agreement Manager pro Jahr?
Als Service Level Agreement Manager verdient man zwischen EUR 60.000,- bis EUR 90.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Service Level Agreement Manager Jobs bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 190 offene Stellenanzeigen für Service Level Agreement Manager Jobs.
Wieviele Unternehmen suchen nach Bewerbern für Service Level Agreement Manager Jobs?
Aktuell suchen 21 Unternehmen nach Bewerbern für Service Level Agreement Manager Jobs.
Welche Unternehmen suchen nach Bewerbern für Service Level Agreement Manager Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Service Level Agreement Manager Stellenangebote:
- Hensoldt (9 Jobs)
- Advantest Europe GmbH (9 Jobs)
- U. S. Army Europe and Africa (8 Jobs)
- WBS IT- Service GmbH (6 Jobs)
- Chronos Consulting (3 Jobs)
- GSK (2 Jobs)
In welchen Bundesländern werden die meisten Service Level Agreement Manager Jobs angeboten?
Die meisten Stellenanzeigen für Service Level Agreement Manager Jobs werden derzeit in Nordrhein-Westfalen (40 Jobs), Bayern (37 Jobs) und Baden-Württemberg (19 Jobs) angeboten.
Zu welchem Berufsfeld gehören Service Level Agreement Manager Jobs?
Service Level Agreement Manager Jobs gehören zum Berufsfeld Systemadministration.
